About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is scaling fast, and we're building the finance function to match. As one of our first finance hires, you'll sit at the center of our most critical decisions — owning planning, stress-testing bets, and partnering directly with our co-founders and leadership team to allocate capital against our biggest opportunities. This isn't a reporting role. You'll be embedded in the revenue org—the finance partner our CRO and CCO rely on for sales capacity, commissions, and go-to-market strategy. In this role, you will Own sales capacity modeling end-to-end — headcount planning, ramp assumptions, quota-setting, and territory design — partnering with Pre-Sales, Post-Sales, and RevOps to translate revenue targets into a credible plan Drive the quarterly and annual planning cycle for the GTM org Design, own, and administer the GTM incentive and commission framework, including plan design, payout calculations, and ongoing governance Serve as the embedded finance partner to the CRO and CCO — i
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**English version below** Doit être local à Montréal Vous souhaitez travailler dans le domaine de la technologie au sein d'une banque d'investissement? Nous recherchons une personne souhaitant rejoindre une équipe dynamique en tant que Développeur Go pour l’un de nos clients. Ce poste est idéal pour un ingénieur backend qui apprécie de travailler à la fois sur le développement logiciel et les opérations. Vous jouerez un rôle clé dans le développement de services backend évolutifs, la conception et la maintenance d’API, ainsi que le soutien aux initiatives d’infrastructure cloud native. Dans le cadre d’une initiative stratégique visant à renforcer la résilience des plateformes, vous contribuerez à la fiabilité et à l’évolutivité des systèmes backend essentiels tout en favorisant l’automatisation et l’excellence opérationnelle. À propos de mtrois : Depuis 2010, mtrois aide ses clients à résoudre leurs défis commerciaux et technologiques. Nous sommes une société de conseil en technologie et en affaires avec une main-d'œuvre mondiale qui réalise des projets commerciaux et informatiques significatifs dans certaines des plus grandes organisations de services financiers du monde. Services principaux Consulting et Conseil Services gérés Programme de diplômés Alumni Programme Alumni Pro Nous avons une présence mondiale et sommes experts dans la fourniture d'une qualité exceptionnelle à notre base de clients, offrant des services de conseil dans les domaines du risque, de la réglementation et de la conformité ; Produits des fournisseurs ; Support d'application ; Développement d'application ; Cyber et sécurité de l'information ; Science des données et DevOps. Notre programme Expert offre aux professionnels expérimentés l'accès à des rôles de premier plan dans la technologie, la finance, l'aviation et l'assurance. Rejoignez-nous pour travailler sur des projets technologiques révolutionnaires, des plateformes de trading internationales aux applications critiques pour les pr
**English version below** Doit être local à Montréal Vous souhaitez travailler dans le domaine de la technologie au sein d'une banque d'investissement? Nous recherchons une personne pour rejoindre une équipe dynamique en tant qu’ Ingénieur(e) Data pour l’un de nos clients. Ce poste est destiné à un rôle d’ingénierie des données au sein de l’équipe MongoDB et Kafka . Nous sommes un groupe hautement technique qui réalise simultanément divers projets pour plusieurs secteurs d’activité. Les responsables métier et les experts sont répartis à l’échelle mondiale, ce qui rend de solides compétences en communication essentielles pour ce poste. Le ou la candidat(e) travaillera en étroite collaboration avec nos partenaires informatiques afin d’analyser les besoins métier et de mettre en œuvre les solutions répondant à ces exigences. À propos de mtrois : Depuis 2010, mtrois aide ses clients à résoudre leurs défis commerciaux et technologiques. Nous sommes une société de conseil en technologie et en affaires avec une main-d'œuvre mondiale qui réalise des projets commerciaux et informatiques significatifs dans certaines des plus grandes organisations de services financiers du monde. Services principaux Consulting et Conseil Services gérés Programme de diplômés Alumni Programme Alumni Pro Nous avons une présence mondiale et sommes experts dans la fourniture d'une qualité exceptionnelle à notre base de clients, offrant des services de conseil dans les domaines du risque, de la réglementation et de la conformité ; Produits des fournisseurs ; Support d'application ; Développement d'application ; Cyber et sécurité de l'information ; Science des données et DevOps. Notre programme Expert offre aux professionnels expérimentés l'accès à des rôles de premier plan dans la technologie, la finance, l'aviation et l'assurance. Rejoignez-nous pour travailler sur des projets technologiques révolutionnaires, des plateformes de trading internationales aux applications critiques pou
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Decagon’s Revenue Operations team is a multidisciplinary group of operators combining strategic thinking, analytical rigor, and high-velocity execution. Covering GTM-wide strategy, operations and analytics, we are proactive, data-driven partners to leadership – providing critical insights, driving operational efficiency, and getting things done. In this role, you will Operations & systems: own important day-to-day processes across GTM functions, including managing account and opportunity ownership, processing deals and renewals, driving reports and dashboard creation, operationalizing territories and more Data & analytics: monitor our CRM, records and dashboards and own various reporting for GTM leadership. Create, manipulate and analyze reports to derive data-driven insights Data quality & integrity: own the data quality of our internal systems by running regular audits and working with the team to drive long-term improvements Documentation and project management: create
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Decagon’s Revenue Operations team is a multidisciplinary group of operators combining strategic thinking, analytical rigor, and high-velocity execution. Covering GTM-wide strategy, operations and analytics, we are proactive, data-driven partners to leadership – providing critical insights, driving operational efficiency, and getting things done. About the Role Decagon is looking for its first GTM Analytics Engineer to build the data infrastructure that our entire go-to-market organization runs on. You'll own turning that raw, messy data into clean, well-modeled tables that the rest of RevOps, sales leadership, and the exec team can actually build on. This is a true 0-to-1 role with support from the broader RevOps & GTM team: you'll design lots of data structures and modeling layers from the ground up, set the standards for how GTM data gets structured, and become the trusted person to answer "where does this number actually come from." In this role, you will Design and build the
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Enterprise Product team creates the platform that customers use to build, maintain, and improve their AI agents. We transform complex engineering work into intuitive self-serve products, making sophisticated AI capabilities accessible to both technical and non-technical Customer Experience teams. This team is core to Decagon’s ability to scale: the tools you build directly support agents for all our customers, each with unique workflows, data, and requirements. About the Role As a Senior Software Engineer on the Enterprise Product team, you will take ownership of designing and building robust, scalable systems that allow customers to create and optimize their AI agents with confidence. This means working closely with customer facing teams to understand current workflows, then designing elegant abstractions and interfaces that scale those capabilities across our customer base. You’ll work day-to-day with the core product and design teams, joining discovery, defining requirements,
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Enterprise Product team creates the platform that customers use to build, maintain, and improve their AI agents. We transform complex engineering work into intuitive self-serve products, making sophisticated AI capabilities accessible to both technical and non-technical Customer Experience teams. This team is core to Decagon’s ability to scale: the tools you build directly support agents for all our customers, each with unique workflows, data, and requirements. About the Role As a Senior Software Engineer on the Enterprise Product team, you will take ownership of designing and building robust, scalable systems that allow customers to create and optimize their AI agents with confidence. This means working closely with customer facing teams to understand current workflows, then designing elegant abstractions and interfaces that scale those capabilities across our customer base. You’ll work day-to-day with the core product and design teams, joining discovery, defining requirements,
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon's Strategic Deals are with the largest companies in the world. Each one puts a Decagon agent in front of millions of users, fielding hundreds of millions of conversations a year. These deals are won on technical execution: hard problems without an off-the-shelf answer, latency and reliability constraints at real scale, and requirements that push the product into new territory. You'll own the technical build for 1–3 Strategic Deals end-to-end, operating like the founding CTO of each. You'll work directly with the customer’s senior engineering and product leaders to figure out what they need for the deal to be successful. From there, you decide what Decagon should build, ship it, and productionize it so it benefits every customer, not just this one. You're across every technical workstream on the deal, from infrastructure and the agent build to model evaluation, research, and the reliability work that makes it production-grade. You sit at the center of product strategy: your de
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon's Strategic Deals are with the largest companies in the world. Each one puts a Decagon agent in front of millions of users, fielding hundreds of millions of conversations a year. These deals are won on technical execution: hard problems without an off-the-shelf answer, latency and reliability constraints at real scale, and requirements that push the product into new territory. You'll own the technical build for 1–3 Strategic Deals end-to-end, operating like the founding CTO of each. You'll work directly with the customer’s senior engineering and product leaders to figure out what they need for the deal to be successful. From there, you decide what Decagon should build, ship it, and productionize it so it benefits every customer, not just this one. You're across every technical workstream on the deal, from infrastructure and the agent build to model evaluation, research, and the reliability work that makes it production-grade. You sit at the center of product strategy: your de
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Intelligent Customer Experiences As a Staff Engineer for Intelligent Customer Experiences, you will lead the evolution of the Adyen experience from a traditional dashboard into an intelligent, conversational financial partner. We are looking for a product engineer who can wear an architectural hat to build Agentic Workflows and manage backend orchestration (specifically Tool-use, Chains, and Policy Layers). This role is essential for transforming natural language inputs into authenticated, secure financial operations. What you'll do Drive Intelligent Experiences: Lead the next generation of conversational UIs at Adyen. You will build Generative UIs that adapt in real-time, moving beyond static dashboards to create streaming, multi-modal experiences where the interface itself is a dynamic partner in the conversation. Bridge Architecture & Innovation: Act as the primary technical liaison for AI initiatives, coordinating their integration and ensuring operational excellence with teams in different areas and global geographies. You will ensure that "intelligent modules" built in are the gold standard for performance and extensibility. Zero-Trust for AI: Architect the security layer for conversational interfaces. You will solve the unique challenge of maintaining strict financial data privacy and "Zero Trust" princip
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems. Your background looks something like this 4-6 years of customer facing experience in a sales engineering (pre-sales) role Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer Create and architect generative AI experiences for our customer’s end users Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value Communicate complex technical concepts clearly to diverse stakeholders, includi
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems. Your background looks something like this 4-6 years of customer facing experience in a sales engineering (pre-sales) role Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer Create and architect generative AI experiences for our customer’s end users Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value Communicate complex technical concepts clearly to diverse stakeholders, includi
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems. Your background looks something like this 4-6 years of customer facing experience in a sales engineering (pre-sales) role Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer Create and architect generative AI experiences for our customer’s end users Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value Communicate complex technical concepts clearly to diverse stakeholders, includi
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We're looking for a Performance Marketing Manager to scale Decagon's paid social programs internationally, with an initial focus on EMEA. This role owns paid social spend end-to-end—LinkedIn, Meta, Reddit, emerging platforms—and is responsible for standing up and scaling an EMEA motion. You'll partner closely with EMEA sales leadership to make sure spend allocation tracks where the deals actually are, not just where measurement is easiest. This is a channel-owner role for someone who's spiked in paid social specifically and has managed large budgets where efficiency and allocation decisions really matter. While paid social is the core of the role, you'll also flex into adjacent demand gen work—ABM, landing pages, email—as EMEA-specific needs come up. In this role, you will Own paid social end-to-end: Run LinkedIn, Meta, X, and emerging platforms from creative brief through launch, optimization, and reporting. You're accountable for efficiency and output across the full paid social bu
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Agent Product team at Decagon deploys mission-critical AI agents to our customers that impact millions of users and directly drive Decagon’s growth. You will lead a team building on our industry-leading AI agent platform, collaborate directly with customers and help devise long-term, scalable solutions. Our mission is to deliver magical support experiences — AI agents working alongside human agents to help users resolve their issues. About the Role As an Engineering Manager on the Agent Product team, you’ll lead a group of engineers building and shipping best-in-class AI agents, from initial implementation through continuous iteration. You’ll work directly with leaders across industries like finance, healthcare and hospitality, solving their users’ needs with reliable and intuitive AI agents. Managers here are expected to operate with high ownership and technical depth while helping their teams move quickly and maintain a high quality bar. This role is for someone who enjoys ment
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