Principal Customer Validation Engineer Jobs

About the Role & Team Agentic Amplitude is the team that’s responsible for Amplitude's AI agent strategy. The team shipped the Amplitude Global Agent, Custom agents, and our MCP surface, and continues to deliver new products at a fast pace. The team is small, moves fast and thrives on curiosity, autonomy, and strong cross-functional partnership. We operate with a bias toward rapid iteration and refine our approach as the underlying technology and models advance. This role is the product lead for this surface area. The successful candidate will set the strategy and vision and lead the design and engineering teams to deliver new innovations, while serving as the company’s thought leader on agentic products. Responsibilities Define the direction for Amplitude's agents and MCP surfaces over the next 12 to 24 months, and determine the priorities that will guide investment. Own the product vision for how AI agents help our customers to get to insights faster, make decisions with greater confidence, and take the right actions to improve their products. Advance our MCP capabilities so that customers can work with Amplitude from their coding agent, CLI, or IDE, in addition to our own user interface. Create the evals, quality standards, and feedback mechanisms required to measure customer value and iterate on the agent experience. Talk regularly with customers to understand their workflows and identify new opportunities and use cases for AI agents to deliver value. Partner closely with the field organization to enable them to position, demo, and support AI Agent products effectively. Serve as a thought leader on agentic products, establishing best practices both internally and with customers. Measures of Success A clear and inspiring agent and MCP strategy that leadership and the field organization can articulate consistently. Increased adoption of existing agents and MCP capabilities, complemented by new agentic products that address emerging customer needs. Broad MCP ad

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is seeking a Principal Solutions Consultant to join our talented, customer-focused team! You will be a key strategic leader and the "technical face" of PagerDuty across the US region. This is a high-impact role that sits at the intersection of Sales, Product, and Engineering. You won’t just be selling a platform; you will be partnering with CTOs, CIOs, and VPs of Engineering at the US’s most influential enterprises to redefine how they manage digital operations, resilience, and automation. You will act as a bridge between our customers’ long-term strategic needs and PagerDuty’s product roadmap. You will spend your time evangelizing the PagerDuty Operations Cloud, mentoring our high-performing technical sales teams, and acting as a trusted advisor to the C-suite on topics ranging from AIOps and SRE maturity to digital transformation and cloud migration. Key Responsibilities Act as a peer and advisor to customer CTOs and CIOs, helping them navigate complex digital transformations and operationalizing the PagerDuty Operations Cloud within their organizations. Represent PagerDuty as a thought leader at major industry events and through digital content, white-papers, and local media. Partner closely with our Global Product and Engineering le

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Washington, D.C. What you'll do As a Principal Public Sector Architect you understand your customer’s scope and mission. You have a deep understanding of key drivers for the technology decisions in large government and education and how those drivers support their goals. You are familiar with key regulatory guidelines and constraints and the unique nature of those factors on technology modernization. You can credibly engage across v

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join Our Team... We're looking for a Principal AI/ML Scientist to help define and build the next generation of AI-powered experiences across GoDaddy. This role combines deep technical expertise, architectural leadership, and hands-on execution to shape our Generative AI, Agentic AI, recommendations, and personalization capabilities at global scale. You'll partner closely with Product, Engineering, Data, Design, and business leaders to solve complex customer problems and create intelligent experiences that help entrepreneurs start, grow, and thrive. If you're passionate about building production AI systems, influencing technical strategy, and turning emerging AI technologies into real customer value, we'd love to talk with you. What you'll get to do... Architect and scale Generative AI, Agentic AI, personalization, and recommendation systems that serve millions of customers globally. Design and implement end-to-end AI/ML platforms including data pipelines, model training, evaluation, deployment, monitoring,

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are seeking a Senior Field Marketing Manager to lead enterprise-focused strategy and demand orchestration for our EMEA Sales organisation. In this role, you are a strategic partner to sales leadership and a key architect of Smartsheet’s field marketing engine. You are accountable for driving pipeline velocity, defining investment strategy, and establishing the operational rigor required to win in complex enterprise accounts. This is a role for a seasoned field marketing leader who thrives in evolving environments. You will look beyond individual tactics to build scalable marketing engagement plans that can be leveraged across the organization, ensuring Smartsheet maintains a world-class presence that resonates with sophisticated buying committees and drives measurable revenue impact. What You’ll Do Drive Segment Pipeline & Engagement: Achieve account and segment pipeline and engagement goals through targeted marketing strategies and tactics tailored to the high-priority sales segment you support. Own Segment Strategy: Align marketing investment directly to enterprise revenue targets, pipeline gaps, and regional sales priorities for your segment. Deliver Regional Event Excellence: Align and collaborate with other marketing teams such as Customer marketing, Demand events, Growth marketing, Sales development and others to create and deliver regional events and programs that meet regional pipeline, awareness, and customer cross-sell and upsell objectives. Orchestrate Sales Alignment: Establish and lead regular b

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations San Francisco, US US About the Role Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer leading Fleet Management, you will be the overall technical lead across three pods and the person who sets the technical direction for the fleet management layer of Roblox. This is a hands-on, deeply technical leadership role that owns all of Roblox's compute capacity end to end: from low-level provisioning and the data plane, up through the control planes that operate it, and all the way to the UI and internal-facing products that let teams self-serve capacity. Your org centralizes security, maintenance operations, and the uptime of every Roblox Kubernetes cluster, and governs the internal customer contracts that drive automation across the fleet spanning Roblox data centers and cloud providers. You will guide architecture, raise the engineering bar, and make sure compute capacity supply and demand stay in balance as the fleet grows. You will: Serve as the overall technical lead for three Fleet Management pods, setting and aligning the technical direction across low-level provisioning, the data plane, and the control plane and product surfaces above them. Architect the declarative, Kubernetes-style control planes that operate Roblox's compute fleet across o

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Principal, Technical Program Management within Research & Development (R&D). About the job Twilio is the world’s leading customer engagement platform empowering developers to build modern communication applications and experiences designed to be trusted, simple and smart. Twilio is looking for a Senior Principal Technical Program Manager to help direct a portfolio of strategic, complex, and multidisciplinary programs that significantly accelerate R&D's business impact. You'll set program strategy and lead program teams to successfully deliver business, operational, and technical improvements across Engineering & Product organizations. As a trusted strategic advisor, you will play a critical role in driving alignment, setting priorities, and delivering high-impact programs that advance strategic initiatives. The Senior Principal, Technical Program Management is highly visible and require

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Principal Field Architect - AI Agents About the job The Senior Principal Field Engineer is a critical, highly visible leader on the Field CTO team who bridges the gap between Twilio's product vision and our customers' needs. In the rapidly evolving era of AI, Twilio takes an open and flexible approach: we want developers to use their preferred AI coding tools and agent builder platforms to get up and running extremely quickly with our platform of APIs across a variety of services that address many use cases. In this P7 Distinguished Engineer role, you will be in R&D and partner with Product, Engineering, Sales and GTM teams to spearhead the launch and adoption of our AI-native platform services. You will be the field engineering linchpin ensuring that the newly launched Twilio Conversations suite and Twilio Agent Connect (TAC) integrate flawlessly with the industry's top AI tools. Your mission is to ensure tha

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Product Ma

Role Description Dropbox’s Design team is looking for a Principal Designer to help define the future of content activation for Dropbox customers. In this role, you will help lead the design vision and execution for Dropbox’s portfolio of products and services. As a Principal Designer, you will shape how AI helps customers get their jobs done faster, better, and with greater confidence. Dropbox holds the content, context, and collaboration that power our customers’ most important work. This role is about designing AI experiences that activate that content in useful, intuitive, and trustworthy ways, helping customers find clarity, make progress, and take action without adding complexity or friction. We believe AI should sharpen our customers, not replace their judgment. You will be responsible for creating experiences where AI acts as a thoughtful partner: surfacing what matters, reducing busywork, connecting ideas, and helping people move from information to action, while keeping customers in control. The best experiences will feel elegant, precise, and almost invisible; AI should make Dropbox more powerful without making it feel more complicated. This role requires a designer with exceptional craft, strong product judgment, and the ability to operate across strategy, systems, and execution. You will translate emerging AI capabilities into high-trust, “it just works” product experiences, while raising the quality bar for the broader design organization. You will also help transform the team into AI-enabled designers, setting new standards for how we use AI in our own design process, how we prototype, how we explore, and how we deliver customer value. You will partner closely with Product, Engineering, Research, Marketing, and Design leadership to shape not only what we build, but how we build it. This is a critical role for Dropbox’s AI-first, multi-product future, and for defining the next generation of product experiences that help customers do their best work. Res

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is redefining how enterprises bring data, applications, and AI together. As autonomous workflows begin taking actions on behalf of users, identity has officially become the new security perimeter. Every single interaction—whether initiated by a human, an application, a workload, or an AI agent—must be continuously authenticated, authorized, and governed. To unlock this next generation of enterprise software, Snowflake requires an identity platform that extends far beyond traditional workforce authentication to seamlessly support machine identities, fine-grained delegation, and policy-driven access at cloud scale. We are looking for a hands-on, high-impact Product Leader to define and build this foundational trust layer. Operating at a highly strategic intersection of product, engineering, partnerships, and executive-level customer engagement , you will own the core infrastructure that allows complex enterprise systems to securely interact, reason over sensitive data, and safely execute actions. AS A PRINCIPAL PRODUCT MANAGER AT SNOWFLAKE, YOU WILL : Set Portfolio Strategy: Own and define the long-term product strategy and roadmap for Snowflake’s IAM ecosystem, factoring in market-shifting competitive trends and technical evolutions. Build for AI era: Architect IAM

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are searching for an experienced global events manager who thrives in evolving environments and is excited to help establish, scale, and mature demand-based event marketing capabilities. As a strategic contributor, you will help define success for the Global Demand Events Marketing team and contribute to the operating model, programs, and execution frameworks required to deliver predictable pipeline impact. You will report to the Director of Demand Events, based in North America, and will balance global consistency with account-specific nuance while serving as a contributing voice for strategic motions in global planning and prioritization. You Will: Lead end-to-end execution of a global portfolio of Tier 1 and Tier 2 third-party and proprietary events, translating global strategy into detailed plans, timelines, and deliverables. Own planning and delivery of industry conferences, sponsorships, hosted experiences, and proprietary programs across regions, ensuring consistent, high-quality execution aligned to global standards. Partner cross-functionally with Product Marketing, Growth Marketing, Field Marketing, Content, Design, Sales, SDRs, and Marketing Operations to operationalize integrated event campaigns and ensure alignment with go-to-market priorities. Drive event programs that generate measurable pipeline and customer engagement through meeting programs, lead capture, attendee journeys, and coordinated post-event follow-up. Manage execution of global sponsorship programs, ensuring fulfillment of contractual deli

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking for an experienced Principal Product Manager to join our Product Organization at Smartsheet. In this role, you will own the intersection of AI-powered creation and product-led growth, driving investments that help customers get to value faster through intelligent content generation, AI-assisted onboarding, and self-serve activation. You will be accountable for setting strategy and making high-impact investments in areas of high ambiguity, aligned to customer demands and business goals. You will report into a leader in Product Management, and can be based in our Bellevue, WA office or work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Own the AI creation product surface: drive AI-powered asset generation, intelligent template recommendations, and the overall experience that turns a blank canvas into a working solution Define and drive the activation strategy: set the vision for how AI reduces time-to-value for new and expanding users, with a clear north star metric and a roadmap to move it Improve AI output quality: define standards for AI-generated content in Smartsheet, and work with engineering and design to improve the accuracy and usefulness of outputs over time Build the PLG feedback loop: optimize creation flows to understand what drives users to their "aha moment," use that signal to iterate fast, and turn activation wins into expansion Partner deeply across the org: work with engineering, design, data science, and platform teams to ship capabilities that are

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Principal Forward Deployed Engineer, Okta for AI Agents About Okta for AI Agents Okta secures access for 20,000 organizations and billions of users. Okta for AI Agents extends that work to the agentic shift. Deploying an AI agent is not like deploying traditional software. You are putting professional work output into production, and it needs deep integration, continuous tuning, and change management. Every agent needs an identity, a scope, an audit trail, and a way to be shut down when it goes wrong. Most enterprises have not built this yet. We are. We hire builders who see the cracks in enterprise agent identity that everyone else has learned to live with. The Role You embed inside four to five of Okta’s most strategic enterprise customers as their dedicated technical partner for agent identity. You sit alongside their identity, platform, and security engineering teams, develop sample and bespoke code, and own the technical outcome from prototype through production. You are a builder-consultant. You go past architecture diagrams to code, debug, and ship bespoke agent identity solutions inside the customer’s environment. You ship secure agents faster for the customer, and you feed real field insight back to Okta product engineering. Responsibilities Become the customer’s trusted technical voice on agent security. Sit in their standups, design reviews, and incident reviews. Earn a seat on their architecture review board and security council for agent risk d