Principal Process Engineer Jobs

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We’re looking for a Strategic Account Executive that thrives in a highly autonomous environment. You’re product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal. In this role, you will Develop a strategy to break into and close key strategic logos for Decagon Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders) Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions Forecast and accurately report on pipeline and revenue Develop and execute account plans to execute strategic deals Provide feedback and insigh

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the role Decagon is scaling fast, and we're building the finance function to match. As one of our first finance hires, you'll sit at the center of our most critical decisions — owning planning, stress-testing bets, and partnering directly with our co-founders and leadership team to allocate capital against our biggest opportunities. This isn't a reporting role. You'll shape how we think, not just track how we did. In this role, you will Own our quarterly and annual planning cycle end-to-end, guiding overall company strategy, resource allocation, and decision-making Build and own our financial model and unit economics framework Partner cross-functionally with executives across key functions to ideate, support, and drive strategic initiatives Drive accountability across the business by defining financial and operational KPIs, building dashboards, and identifying the right levers to accelerate growth and efficiency Monitor key performance indicators, financial metrics, and cash flow; deliver tim

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Technical Lead - Technical Support As a Technical Support Team Lead, you will lead a team that operates as a first point of contact for Adyen’s merchants across the globe. You will guide and develop the Technical Support team that works directly with merchants to help solve complex technical and operational questions. Day-to-day you will be working with multiple teams across Adyen, such as Operations, Engineering, Product, Account Management and Sales to provide white glove service and support. Our team is merchant-focused, highly motivated and thrives on our shared success. You will be part of an international team with diverse backgrounds and skill sets. With Adyen being a 24/7 business we operate throughout time zones using a follow the sun principle. Our extensive payments knowledge and technical skillset is our most valuable asset both to our merchants and our internal teams. What you’ll do Lead a customer facing team that is a key source of knowledge on the Adyen platform and APIs, the underlying technology stack, and industry-standard integration methods and best practices Collaborate across an international leadership team by scheduling and participating in monthly meetings, standardizing best practices and developing global alignment as we scale Coach and mentor members of the Support team to fully prepare

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Finance Support Specialist As a Finance Support Specialist you will be an expert on Adyen’s platform and financial products. You will be supporting the financial teams of our merchants all over the globe to facilitate their operations and ability to grow. Ultimately your team will be responsible for helping our merchants with finance-related issues, enabling them to use our financial products at full magnitude, and advising our product teams on how to best address development resources. In doing this, you will be in close contact with our Finance teams, Product team, Account Management, Development and many other internal teams. Your team is extremely merchant-focused, highly motivated and thrives on shared success. You will be part of an international team with diverse backgrounds and skill sets. With Adyen being a 24/7 business we operate throughout time zones using a follow the sun principle. The extensive knowledge of financial products and all the banking processes behind payments is the most valuable aspect for both our merchants and our internal teams. What you’ll do Be the first point of contact for our merchants and commercial teams for financial related issues (financial reporting, reconciliation, payouts, payments settlements amongst others). This means reactive/proactive communication in English with our me

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Internal Control Specialist (Technology Risk) Adyen is looking for an Internal Control Specialist with a focus on technology risks in our Amsterdam office. You will join the global Internal Control team and will contribute to advance Adyen’s fast growth. You are experienced in risk management and internal control and have the ability and eagerness to operate proactively and independently in a complex and fun global environment. You will mainly focus on assessing and strengthening Adyen’s global technology processes and internal control framework, to meet internal and external expectations and to enable controlled growth. You will support the company in building a great business, preserving the company culture and achieving its long-term goals by taking our risk management to the next level. We don’t hide behind email, instead we pick up the phone. This is one of the values in our Adyen Formula, which is the foundation of our strong culture and an essential guiding principle for the way we work. We always ask why, are critical, don’t just tick the box and always look for improvement and automation. These are some of the values incorporated in the Adyen way of being in control, promoted by the Internal Control team globally. What you’ll do: Strengthen and manage the global internal control framework and support manag

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We’re looking for a Strategic Account Executive that thrives in a highly autonomous environment. You’re product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal. In this role, you will Develop a strategy to break into and close key strategic logos for Decagon Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders) Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions Forecast and accurately report on pipeline and revenue Develop and execute account plans to execute strategic deals Provide feedback and insigh

Tu bienestar, nuestra misión. Sumate a una empresa que está transformando la salud en el mundo. CONOCENOS En Wellhub estamos revolucionando el bienestar laboral. Nuestra plataforma conecta a colaboradores de todo el mundo con los mejores aliados en fitness, mindfulness, terapia, nutrición y sueño, todo en una sola suscripción. Con sede central en Nueva York y equipos en Europa, América del Norte y América del Sur, nuestra misión es lograr que cada empresa sea una empresa enfocada en el bienestar. Creemos que el trabajo debe ser gratificante, inspirador y equilibrado. Acá vas a encontrar un equipo que valora el bienestar, la colaboración y las diferentes perspectivas, donde la pasión y la creatividad rompen límites para generar un impacto real. Tus aportes van a ayudar a construir un mundo más saludable y equilibrado para vos y para millones de personas en todo el planeta. ¡Sumate a redefinir el futuro del bienestar! LA OPORTUNIDAD ¡Estamos contratando un Business Development Representative – Enterprise Strategic Accounts para nuestro equipo de Sales Development Spanish-speaking LATAM en Buenos Aires ! Como BDR Estratégico, serás responsable de generar nuevas oportunidades de negocio con cuentas enterprise tier 1, trabajando en estrecha colaboración con nuestros Enterprise Sales Executives para abrir puertas, navegar en organizaciones complejas y generar un pipeline de alta calidad para nuestro segmento Enterprise Estratégico. TU IMPACTO Identificar y contactar proactivamente a clientes estratégicos potenciales mediante prospección outbound (llamadas en frío, correos electrónicos, LinkedIn y canales creativos). Investigar cuentas grandes y complejas, mapear múltiples partes interesadas (stakeholders) y personalizar el contacto para involucrar a los principales tomadores de decisiones. Educar a los clientes potenciales sobre la misión y la propuesta de valor de Wellhub, generando interés y asegurando reuniones para el equipo de ventas. Superar objeciones, gestionar ex

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Chez Fanatics Commerce, nous sommes bien plus qu’un leader des produits dérivés sportifs sous licence : nous sommes une équipe unie par une passion sans relâche pour nos fans et un engagement constant envers l’innovation. Nous vivons selon nos principes de leadership BOLD : We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. Si vous êtes prêt(e) à évoluer dans un environnement dynamique et exigeant, porté par la collaboration et le développement, nous serions ravis de vous accueillir au sein de notre équipe. ROLE OVERVIEW Nous recherchons actuellement un(e) conseiller(ère) de vente polyvalent(e) pour rejoindre notre équipe retail et contribuer à offrir une expérience client exceptionnelle en magasin. Paris Saint-Germain Megastore: 14 Rue Claude Farrère, 75016 Paris, France HOW YOU WILL MAKE AN IMPACT: En tant que conseiller(ère) de vente, vous jouerez un rôle clé dans la satisfaction client et la performance du magasin. À ce titre, vos missions seront les suivantes : Accueillir, accompagner et conseiller les clients afin de garantir une expérience d’achat qualitative Atteindre

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Chez Fanatics Commerce, nous sommes bien plus qu’un leader des produits dérivés sportifs sous licence : nous sommes une équipe unie par une passion sans relâche pour nos fans et un engagement constant envers l’innovation. Nous vivons selon nos principes de leadership BOLD : We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. Si vous êtes prêt(e) à évoluer dans un environnement dynamique et exigeant, porté par la collaboration et le développement, nous serions ravis de vous accueillir au sein de notre équipe. ROLE OVERVIEW Nous recherchons actuellement un(e) conseiller(ère) de vente polyvalent(e) pour rejoindre notre équipe retail et contribuer à offrir une expérience client exceptionnelle en magasin. Paris Saint-Germain Megastore: 14 Rue Claude Farrère, 75016 Paris, France HOW YOU WILL MAKE AN IMPACT: En tant que conseiller(ère) de vente, vous jouerez un rôle clé dans la satisfaction client et la performance du magasin. À ce titre, vos missions seront les suivantes : Accueillir, accompagner et conseiller les clients afin de garantir une expérience d’achat qualitative Atteindre ou dé

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Chez Fanatics Commerce, nous sommes bien plus qu’un leader des produits dérivés sportifs sous licence : nous sommes une équipe unie par une passion sans relâche pour nos fans et un engagement constant envers l’innovation. Nous vivons selon nos principes de leadership BOLD : We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. Si vous êtes prêt(e) à évoluer dans un environnement dynamique et exigeant, porté par la collaboration et le développement, nous serions ravis de vous accueillir au sein de notre équipe. ROLE OVERVIEW Nous recherchons actuellement un(e) conseiller(ère) de vente polyvalent(e) pour rejoindre notre équipe retail et contribuer à offrir une expérience client exceptionnelle en magasin. Champs-Élysées: 92 Avenue des Champs-Élysées, 75008 Paris, France HOW YOU WILL MAKE AN IMPACT: En tant que conseiller(ère) de vente, vous jouerez un rôle clé dans la satisfaction client et la performance du magasin. À ce titre, vos missions seront les suivantes : Accueillir, accompagner et conseiller les clients afin de garantir une expérience d’achat qualitative Atteindre ou dépas

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Chez Fanatics Commerce, nous sommes bien plus qu’un leader des produits dérivés sportifs sous licence : nous sommes une équipe unie par une passion sans relâche pour nos fans et un engagement constant envers l’innovation. Nous vivons selon nos principes de leadership BOLD : We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. Si vous êtes prêt(e) à évoluer dans un environnement dynamique et exigeant, porté par la collaboration et le développement, nous serions ravis de vous accueillir au sein de notre équipe. ROLE OVERVIEW Nous recherchons actuellement un(e) conseiller(ère) de vente polyvalent(e) pour rejoindre notre équipe retail et contribuer à offrir une expérience client exceptionnelle en magasin. Champs-Élysées: 92 Avenue des Champs-Élysées, 75008 Paris, France HOW YOU WILL MAKE AN IMPACT: En tant que conseiller(ère) de vente, vous jouerez un rôle clé dans la satisfaction client et la performance du magasin. À ce titre, vos missions seront les suivantes : Accueillir, accompagner et conseiller les clients afin de garantir une expérience d’achat qualitative Atteindre ou

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Over the past few years, development of LLMs has evolved at a rapid pace. It’s not enough for our customers to just “set it and forget it” when it comes to AI software. Truly successful AI Agents require guidance and input throughout the development lifecycle. About the Role As part of the Agent Experience Design team, you'll help shape what great AI conversation experiences look and sound like — across channels and languages, for enterprise customers around the world. You'll work directly with customers and internal teams to improve agent quality — especially in voice, one of our fastest growing channels — and build the systems and resources that allow us to scale your expertise. This work spans research, design, enablement, and product strategy. You might: Advise customers and internal teams on conversation design and voice selection Evaluate and iterate on voice quality across providers, languages, and use cases Build playbooks, rubrics, and evaluation frameworks that scale best p

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Security Engineering team at Decagon protects the platform that powers the most advanced conversational AI agents for enterprise customers across voice, chat, email, and SMS. We build the security foundations that enable Decagon's AI agents to handle sensitive customer data with complete trust while defending against sophisticated, AI-enabled threats at massive scale. This role sits at the intersection of Security and Infrastructure. Like the rest of our Infrastructure org, we believe the best security comes from paved paths, strong SLAs, and high-quality systems that other engineers can rely on by default. Our mission is to secure magical support experiences, ensuring that AI agents and human agents can collaborate safely to help users resolve their issues while maintaining the highest standards of security and privacy. About the Role We're hiring our founding Platform Engineer, Security to design, build, and operate the security infrastructure that powers Decagon's AI platform.

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Pourquoi Deliveroo ? Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent. Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre! Descriptif du poste : En tant que Account Manager – Paris , vous serez responsable du succès de votre portefeuille de comptes stratégiques, afin de mettre en place les outils les plus pertinents pour nos utilisateurs. Vous reporterez directement au Client Partner en place. Vos principales missions : Gérer un portefeuille de restaurants clés dans des secteurs matures, nécessitant une réelle expertise et une attention particulière. Créer un partenariat privilégié et durable en apportant votre expertise Food Tech, en tant qu’expert(e) de votre zone/ville. Optimiser la rentabilité de votre portefeuille et proposer un accompagnement personnalisé, construit sur le long terme avec l’appui de la data. Soyez un expert de votre zone et assurer le rayonnement de Deliveroo grâce à une vision 360 : account management, sales, marketing, opérations. Analyser la performance de votre portefeuille et prendre les mesures adéquates. Faire des recommandations directes au Client Partner, faire preuve d’agilité et d’ouverture à la nouveauté. Deliveroo

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Rejoignez-nous dans notre mission de transformer la façon dont le monde mange et fait ses courses. Chez Deliveroo, impact, innovation et croissance sont au cœur de tout ce que nous faisons. Notre équipe Commerciale développe des partenariats durables avec des restaurants et commerçants partout en France afin de les accompagner dans leur croissance grâce à des solutions innovantes, une approche orientée data et une excellence opérationnelle au quotidien. Nous recherchons un(e) Account Manager pour rejoindre notre équipe en France, dans un environnement de travail hybride avec des déplacements réguliers sur votre secteur. Dans ce rôle, vous contribuerez activement au développement et au succès d’un portefeuille stratégique de partenaires restaurants, tout en garantissant la meilleure expérience possible à nos partenaires comme à nos clients. ✨ Découvrez notre équipe Commerciale - ce qui nous anime, notre façon de travailler et ce que vous pouvez attendre de nous. Ce que vous ferez au quotidien Au sein de notre équipe Commerciale Régionale, vous accompagnerez vos partenaires restaurants dans le développement de leur activité sur Deliveroo. Votre rôle sera à la fois stratégique, analytique et relationnel. Vos principales missions : Gérer et développer un portefeuille stratégique de restaurants partenaires sur des marchés matures Construire des relations solides et durables avec vos partenaires en devenant leur interlocuteur(trice) privilégié(e) et expert(e) Food Tech sur votre secteur Analyser les performances commerciales et opérationnelles afin d’identifier des leviers de croissance et des opportunités d’optimisation Recommander et déployer des campagnes marketin