Proactive Moderation Operations Specialist Jobs

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a proactive, collaborative Partner Enablement Manager to execute the AMER partner enablement program, supporting partner success and capabilities throughout their entire journey with Smartsheet. In this role, you will help craft and deliver training, certification, communications, and enablement content; facilitate partner development; and help partners build the skills needed to succeed in our program. You will work closely with Manager, Global Partner Experience & Enablement and cross-functional stakeholders to align enablement execution with broader partner strategy and drive measurable improvement in partners' skills and abilities, enabling revenue growth through Smartsheet’s partner ecosystem. You will report to the Manager, Global Partner Experience & Enablement in the US . This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will Program Execution and facilitation Execute the Partner Enablement program and work with all key stakeholders to ensure program success Facilitate learning sessions covering a broad range of Smartsheet product, technical, sales, program, and enablement topics Maintain high audience engagement during live and virtual events; develop comfort with multi-hour presentation formats Facilitate partner learning throughout their entire lifecycle, including onboarding, ongoing skill development, and certification preparation; help guide partners through enablement journeys in the LMS and partner

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking change agents to join our West Coast Commercial Sales Team as an Account Executive . You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves. This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales. You Will: Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size) Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals Expand Smartsheet brand awareness at the c-suite, operational and team level Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business Create and maintain Joint Engagement Plans for strategic solution deals Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast Utilize existing sa

The Role As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a book of G2000 business, acting as a strategic partner to C-suite and technical leaders to align MongoDB’s capabilities with their multi-year IT transformations. You’ll drive customer retention, proactive consumption, and executive-level advocacy. You’ll build deep relationships with CIO/CTO personas, understand the nuances of complex market challenges, and orchestrate global resources to deliver transformative business value where your customers need it most. Key Responsibilities Customer Advisory Proactively identify and mitigate complex consumption risks by combining technical goals with success metrics and advising on sophisticated architectural strategies. Deliver optimal solutions for significant strategic accounts, accelerating time-to-value and guiding customers to achieve high-stakes business goals through their MongoDB roadmap Conduct comprehensive customer business reviews for complex accounts, analyzing technical health and operational performance while translating insights into strategic value-based outcomes. Partner with C-suite and technical leaders to align on objectives and champion alignment of joint roadmaps that foster significant database growth Account & Portfolio Management Lead the cross-functional development of comprehensive account programs, outlining key deliverables and resource allocations that drive customer maturity and global revenue realization. Proactively manage a portfolio of the company’s most significant strategic accounts, developing and executing high-impact strategies to maximize value realization, executive advocacy, and long-term success Track and report progress against strategic outcomes, provide high-precision forecasting for high-value portfolios to

THE OPPORTUNITY We're looking for a Windows Server Administrator to join our team in Little Rock, Arkansas, to help plan, design, build, and support solutions for one of the nation’s largest retail companies. Our ideal candidate enjoys working in a fast-paced, hands-on environment supporting critical infrastructure. In this role, you’ll manage, secure, and optimize Windows-based systems across physical and virtual environments. You’ll have the opportunity to work with various technologies, contribute to modernization efforts, and help strengthen our disaster recovery and automation processes. The ideal candidate is proactive, dependable, and ready to take ownership of their work while collaborating with others. This role offers room to grow, whether through learning new tools, streamlining daily operations, or leading technical initiatives that make a real impact. THE TEAM The Windows Server Team is a close-knit, collaborative group responsible for managing and administering all company Windows servers and domains. We work across multiple IT areas to ensure stability, security, and efficiency. Our team thrives on helping each other, sharing knowledge, and finding more innovative ways to do the job. From hardware setup and server virtualization to Active Directory management and vulnerability remediation, you’ll take ownership of our entire Windows ecosystem. This is a highly collaborative, hands-on role where you will maintain and secure the full stack that keeps our operations running. WHAT YOU WILL DO Configure, deploy, manage, and secure complex Windows Server environments. Collaborate across teams to plan and maintain enterprise-level server architectures. Automate routine tasks to improve reliability and reduce manual work. Participate in disaster recovery planning and testing. Support physical and virtual infrastructure, including patching, upgrades, and migrations. Stay current with Microsoft technologies and industry trends. Docum

Biohub is the first large-scale initiative bringing frontier AI models, massive compute, and frontier experimental capabilities under one roof. We're building a general-purpose system to accelerate scientific discovery, integrating frontier AI models, biological foundation models, and lab capabilities, with the ultimate goal of curing disease. Our technology powers scientists around the world, translating AI capabilities into tools that accelerate research everywhere. The Team Our decoding inflammation team builds tools to enable precise molecular-level measurements of inflammation within human tissues in real time, and develop proactive, early interventions that can be deployed when inflammation — which underlies the most significant causes of death worldwide — first flares in the body. You can learn more about our work here . Our team collaborates with three powerhouse universities - Northwestern University, the University of Chicago, and the University of Illinois Urbana-Champaign - to develop first-in-class technologies and make breakthroughs. Our Vision Pursue large scientific challenges that cannot be pursued in conventional environments Enable individual investigators to pursue their riskiest and most innovative ideas Facilitate research by scientists and clinicians at our home institutions and beyond We are a team of passionate individuals powered by technology, guided by scientific research, and driven by collaboration, working toward a mission to cure or prevent all disease. The Opportunity The Chan Zuckerberg Biohub Chicago is seeking outstanding early-career scientists to join and participate in the launch of the Proteoform Spatial Biology Group by continuing their training as a Postdoctoral Fellow in Multimodal Modeling. The Proteoform Spatial Biology Group aims to uncover the spatiotemporal regulation of proteins and their unique molecular forms, proteoforms, in inflammation and autoimmunity. For this position, the ideal candidate is expect

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are seeking an experienced and proactive Security Engineer to help us build, maintain, and continuously improve the security posture of our rapidly growing ML infrastructure platform. As one of the first dedicated security hires at Baseten, you will work cross-functionally with engineering and operations teams to ensure we’re meeting the highest standards of confidentiality, integrity, and availability. You’ll have an opportunity to shape our security strategy and best practices from the ground up, influencing the way our platform handles sensitive data for both internal and external stakeholders. RESPONSIBILITIES Security architecture and design: Collaborate with engineering teams to design and implement secure systems and infrastructure, including cloud (AWS/GCP) environments and container orchestration platforms. Vulnerability management: Lead proactive vulnerability assessments, pen tests, and remediation efforts to ensure our products and infrastructure remain secure. Incident response: Develop and maintain incident response processes, including detection, analysis, containment, eradication, and post-incident reviews. Identity and access management (IAM): Oversee IAM strategies and tools to ensure the right people have the right level of access to our systems and data. Security compliance and audits: Work closely with operations to ensure compliance with relevant standards (e.g., SOC 2, ISO 27001) and

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are seeking an experienced and proactive Recruiter to help us grow our team. You will focus on hiring across our Sales team, collaborating closely with hiring managers and Sales leadership. This is a unique opportunity to build and scale the go-to-market recruiting function from the ground up—shaping strategies, processes, and candidate experience as we grow. Every hire you bring on board will play a direct role in building the future of ML infrastructure at Baseten. RESPONSIBILITIES Full-cycle recruiting: Own the hiring goals and recruiting process, from role kickoff through offer acceptance Sourcing excellence: Work closely with hiring managers to define what "excellent" looks like for a given role. Develop and execute sourcing strategies to build pipelines of highly qualified candidates, leveraging tools and creative outreach. Candidate experience: Ensure a smooth experience for every candidate, with clear communication and timely updates throughout the process Process improvements: Continuously refine and scale recruiting processes to increase efficiency, reduce time-to-fill, and improve quality of hire Data-driven insights: Track and analyze recruiting metrics (e.g., pipeline health, time-to-fill, conversion rates, acceptance rates) to inform strategies REQUIREMENTS 3+ years of full-cycle recruiting experience, preferably in a rapidly growing startup environment with big headcount goals Proven success

About Appspace: At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that’s helping people everywhere love where they work. Your Role as a Cloud Security Engineer : We are seeking a highly skilled Cloud Security Engineer to join our dynamic team. This is a crucial customer-facing role where you will be instrumental in designing, implementing secure cloud configurations, being proactive by recommending security by design standards and, securing complex cloud environments for our clients across Google Cloud Platform (GCP), Microsoft Azure, and Amazon Web Services (AWS), with a strong emphasis on GCP. You will leverage your deep expertise in SaaS security, network security, and compliance to provide strategic guidance and hands-on support, ensuring our clients' cloud infrastructures are robust, resilient, and compliant with industry standards. What You'll Do: Cloud Security Operations: Design, implement, and optimize robust cloud security architectures to enhance, build, monitor and address all security alerts from our SIEM and other security systems. This is an operational role whereby you will be available M-F 8am-5pm EDT and, when needed, on-call shifts on evenings and weekends. Network Security Expertise: Your network security and cloud security expertise will be required to respond to customer questionnaires, customer calls and create artifacts including network diagrams, architecture diagram, data flow diagrams and other artifacts to support customer requests. Strong written skills will be required here and attention to detail. SIEM Integration & Optimization: As a Level-2 Security Operation

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As the Executive Business Partner to three GTM executives, you will play a critical role in ensuring these executives can focus on their most impactful work. We’re looking for someone who is genuinely motivated by execution and finds energy in getting things done and supporting leaders operating at high velocity. Strong judgment, proactive thinking, adaptability, and the ability to anticipate needs and stay ahead of shifting priorities will be keys for success in this role. You will join Vanta’s centralized Executive Operations team, a cohesive group that shares best practices, collaborates closely, and provides consistent, high-quality support across the executive team. While this role is primarily execution-focused, you will also support select projects that improve operational effectiveness within the revenue organization and across the EBP team. We are looking for candidates based in the New York City Area who are able to participate in occasional in-person events and office visits. We will also consider highly qualified candidates located outside of NYC but in the eastern time zone. What you’ll do as a Executive Business Partner at Vanta: Partner closely with the GTM executives, providing excellent administrative and operational support that enables them to focus on their most impactful work. Adapt quickly to the executive’s working style and pace to deliver seamless day-to-day support. Act as a trusted gatekeeper, managing complex calendars and scheduling with an understanding of business priorities and context. Own travel and logistics end-to-end, planning itineraries and coordinating customer visits, offsites, and inter

ABOUT THE TEAM Mural’s Admin & Security portfolio owns the experiences that let organizations adopt, govern, and measure the value of Mural at enterprise scale. The portfolio spans three domains: Admin & Identity Management, Enterprise Security, & Customer Insights. This role leads Customer Insights and supercharges it into a surface that turns Mural’s product data into the narratives that drive renewals, fund expansion, and prove the ROI of collaboration to Admins and buyers. YOUR MISSION Own the Customer Insights product area end-to-end. Build the user facing experiences and the data foundation to turn raw data into shared, clear, and actionable narratives. Define Mural’s POV on what AI-native insights look like as the category shifts from static dashboards to proactive, conversational, agentic interfaces. You’ll work across three layers in parallel: The canonical usage data layer: This is the foundation that powers Company Insights today and needs to be deliberately built and enriched so other surfaces such as engagement, growth, AI, can consume it tomorrow. The customer-facing surface: This is how the data is presented in-product, whether it’s on an insights page, a dashboard, scheduled and ad hoc reporting, audit logs, or APIs that can be consumed by Admins, end users, execs, and Mural teams. The AI-native expansion: How Mural incorporates natural language queries, agentic workflows, and proactive analytics to evolve and extend the insights surface. WHAT YOU'LL DO Own product strategy, roadmap, and execution for Customer Insights from data model through customer-facing experience Define the usage data layer in partnership with Engineering and Data including the metrics that anchor renewal and expansion narratives Evolve customer-accessible audit logs to be enterprise ready Define Mural's POV on AI-native insights and ship the first set of AI-powered capabilities on this surface Partner with Sales and Customer Success to translate insights into the n

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role As an Enterprise/Strategic Field Engineer (L5) , you'll be the technical cornerstone for Replit's largest and most strategic accounts. This is a hybrid role: high-impact pre-sales (closing complex technical evaluations) and post-sales (driving adoption, expansion, and retention). You'll own the end-to-end technical relationship—from pre-sales architecture discussions through multi-year expansion—ensuring our enterprise customers don't just use Replit, but become Replit-powered companies. You'll partner with Account Executives and Account Managers in a high-accountability Pod structure . This is not a reactive support role—this is a proactive, strategic technical leader who identifies blockers before they become problems, champions new use cases, and directly influences $5M+ in annual recurring revenue. In this role you will: Pre-Sales Strategic Technical Discovery: When you are pulled into complex deals, you join as the expert closer. You run deep discovery on their stack and constraints, then design the winning technical strategy. Proof of Value (POV) & Live Building: You build live, functional applications on the fly during executive meetings to prove immediate value and technical feasibility to VPs and C-suite stakeholders. Context & Connectivity (MCP): You write and deploy Model Context Protocol (MCP) servers to securely connect Replit Agents to customer-specific data, making Replit the central hub for their internal development. Enterprise Governance: You own the "Guardrails" mission. You configure workspace policies and AI governance templates that solve for data safety, compliance, and CISO approval. Infrastructure Strategy: You lead deep-dive reviews for Single-Tenant/VPC deployments, ens

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role As an Enterprise/Strategic Field Engineer (L5) , you'll be the technical cornerstone for Replit's largest and most strategic accounts. This is a hybrid role: high-impact pre-sales (closing complex technical evaluations) and post-sales (driving adoption, expansion, and retention). You'll own the end-to-end technical relationship—from pre-sales architecture discussions through multi-year expansion—ensuring our enterprise customers don't just use Replit, but become Replit-powered companies. You'll partner with Account Executives and Account Managers in a high-accountability Pod structure . This is not a reactive support role—this is a proactive, strategic technical leader who identifies blockers before they become problems, champions new use cases, and directly influences $5M+ in annual recurring revenue. In this role you will: Pre-Sales Strategic Technical Discovery: When you are pulled into complex deals, you join as the expert closer. You run deep discovery on their stack and constraints, then design the winning technical strategy. Proof of Value (POV) & Live Building: You build live, functional applications on the fly during executive meetings to prove immediate value and technical feasibility to VPs and C-suite stakeholders. Context & Connectivity (MCP): You write and deploy Model Context Protocol (MCP) servers to securely connect Replit Agents to customer-specific data, making Replit the central hub for their internal development. Enterprise Governance: You own the "Guardrails" mission. You configure workspace policies and AI governance templates that solve for data safety, compliance, and CISO approval. Infrastructure Strategy: You lead deep-dive reviews for Single-Tenant/VPC deployments, ens

The Role MongoDB is seeking an experienced Senior Executive Recruiter to lead the search and selection of senior leadership talent across the organization. This role partners directly with C-suite and SVP-level stakeholders to build the leadership teams that will drive MongoDB's next phase of growth. We're looking for someone who brings a blend of executive search agency rigor and in-house recruiting fluency, ideally with experience in the technology industry. This role will be based out of our New York City office with a hybrid working model. What You'll Do Own end-to-end executive search processes for VP+ level roles, from intake through offer and close Serve as a trusted advisor to hiring executives and the leadership team, shaping search strategy, candidate profiles, and market mapping Build and manage a proactive pipeline of senior leadership talent through direct sourcing, market research, and a strong external network Conduct in-depth candidate assessments, including competency-based interviews and reference checks, to ensure strong leadership and cultural alignment Manage complex, multi-stakeholder search processes with discretion, precision, and executive presence Partner with People teams on compensation strategy, offer construction, and negotiation for senior hires Represent MongoDB's employer brand and leadership hiring standards in every candidate and stakeholder interaction Continuously sharpen executive hiring processes, tools, and market intelligence to keep MongoDB competitive for top leadership talent We're Looking for Someone With Significant experience in executive recruiting, ideally with a blend of retained/executive search agency and in-house corporate recruiting experience A track record of closing senior leadership searches (VP and above) in complex, fast-moving organizations Deep experience partnering with and influencing senior executives and stakeholders Strong market knowledge and an active network within the technology industry; experie

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Proactive Insights team is a newly formed team at the center of Mixpanel's AI-first analytics vision. With a greenfield charter, we're building the intelligent layer that transforms Mixpanel from a tool you query into a partner that works for you. We answer the question every data-driven team asks: "What changed, why, and what should I do about it?" We proactively keep users informed about what matters in their data, delivering the right insights and recommendations at the right time, to the right places, both inside and outside of Mixpanel. Some examples of what we are building: Signals : Statistical analysis that automatically identifies which user behaviors cause downstream business outcomes — such as which actions genuinely improve 30-day retention — using causal inference to move beyond correlation Forecasting : Time-series modeling that projects whether a KPI (e.g. Signups) will hit its goal by end of quarter — including trend decomposition, seasonality adjustment, and confidence bands against a target. Simulation : Causal impact modeling that estimates how moving one metric (e.g. weekly sharing rate) by a given amount will ripple through to downstream KPIs like retention or revenue — giving teams a quantified basis for prioritization Cohort Detection : Automated identification of at-risk user cohorts by finding active users who resemble known churned segments across both behavioral patterns and descriptive characteristics, before they churn. Offline batch survival analysis models that estimate each user's probability of a future outcome (e.g. likelihood to churn or convert withi

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Proactive Insights team is a newly formed team at the center of Mixpanel's AI-first analytics vision. With a greenfield charter, we're building the intelligent layer that transforms Mixpanel from a tool you query into a partner that works for you. We answer the question every data-driven team asks: "What changed, why, and what should I do about it?" We proactively keep users informed about what matters in their data, delivering the right insights and recommendations at the right time, to the right places, both inside and outside of Mixpanel. Some examples of what we are building: AI-powered root cause analysis : intelligent agents that diagnose why metrics changed, identify contributing factors, and recommend what to do next AI automations for KPI monitoring : always-on agents that track your key metrics and deliver insights to Slack, email, or directly in Mixpanel Intelligent alerts and anomaly detection : monitoring powered by models like TimesFM that surfaces meaningful shifts in your data About the Role As a Software Engineer on Proactive Insights, you'll build the features that transform how teams stay on top of their data. You'll work across the full stack, from React frontend experiences to Python backend services to integrating with our query engine, to ship workflows that surface insights users didn't know to ask for. You'll collaborate closely with Product and Design to shape what proactive analytics looks like, and with our AI Engine team to leverage shared infrastructure for orchestration, evaluation, and observability. This is a high-impact role on a small, fast-moving tea