Proactive Moderation Operations Specialist Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As a Sales Manager, your goal is to drive growth by closing new business while building and expanding a diversified portfolio of clients. You'll have autonomy in achieving growth goals with continued guidance and coaching to ramp and have long-term success. If you enjoy diversity in your day-to-day role with an AI-enabled selling mindset, this is the perfect opportunity for you as no two days are the same! Examples of activities you might find yourself doing with include: leading a discovery call with a prospect to uncover information about their supply chain processes, discussing an onboarding strategy with a fellow Flexporter across our offices, meeting with a prospective client to set up a trial project, or sharing your best practices with the broader sales team in a peer learning session. You will: Identify and lead local sales by driving Chinese brand and enterprise client initiatives to fuel our growth. Proactively consult with clients to understand their logistics and supply chain needs through a solutions-based selling approach. Be able to create value-driven solutions built on deep research and a full understanding of the client's end

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Synthesia Roleplay Sessions is a training tool that lets people practice real conversations with AI avatars. Instead of just watching training videos, learners do interactive roleplay exercises, like practicing a sales pitch or handling a customer complaint with an AI coach. The AI gives instant feedback so people know what they did well and what to improve. Managers can use a dashboard to track which employees have completed their training, see how well they performed, and measure if the training actually improved their skills. The whole platform is built around learning by doing rather than just passive video watching. For your ML engineer role, you'd be building the AI engine that makes the coaching work. That means creating the models that listen to what learners say during roleplay, score their performance, generate helpful feedback in real time, and decide how the AI avatar should respond next based on what the learner does. This is an applied ML position, not a research one . We expect you to have a good understanding of ML but on the other side to be a good product-focused software developer as you will be expected to work on different products. Please bring with you: Ability to apply your

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Quality Platform team is at the heart of Airbnb’s mission to deliver a seamless, high-quality experience for millions of hosts and guests. We don’t just find bugs — we build the systems that prevent them. Our team sits at the intersection of Quality Engineering, Infrastructure, and Applied AI. We are evolving how software quality is built by integrating LLMs, intelligent automation, and data-driven systems into the testing lifecycle. You will join a high-impact group of engineers focused on building AI-powered quality systems that scale across one of the world’s most complex codebases. The Difference You Will Make: As a Mobile Software Engineer, you will be a key contributor to the development of our Quality Platform across both native mobile stacks. You will help build the foundation for how quality is engineered across Airbnb's iOS and Android ecosystems, developing tools and frameworks that enable our mobile platform to scale while keeping developers productive and confident, regardless of which platform they build on. In this role, you will: Build AI-Driven Solutions: Contribute to AI-native agents that automate repetitive testing tasks and provide intelligent feedback to developers on both platforms.Deliver Scalable Infrastructure: Develop and maintain the high-scale platforms and testing environments used daily by the iOS and Android engineering organizations.Promote Engineering Craft: Implement best-in-class mobile patterns and modularity to improve testability and fault-tolerance across both native codebases.Contribute to Operational Excellence: Ensure our automated syste

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales professional to join our team as an Enterprise Account Executive. You will have a history of performance in quota attainment and developing customer accounts within the State / Local Government sector. This role will cover Washington (WA), Oregon (OR), Idaho (ID), Montana (MT), Wyoming (WY), North Dakota (ND) and South Dakota (SD) and requires you to be in market. You will report directly to our Regional Director, Enterprise - SLED. You Will: Navigate complex government procurement processes and cycles Understand and respond to Requests for Proposals (RFPs) and Requests for Quotes (RFQs) Develop relationships with key decision-makers in State and Local Government agencies Stay up-to-date on government regulations and compliance requirements related to software procurement Tailor sales presentations and proposals to address the specific needs and challenges of State and Local Government Exceed software and services sales quotas Execute a solution-based sales process encompassing multiple groups within accounts with 2k-10k employees Develop and prospect new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and agencies Leverage existing relationships to expand Smartsheet’s footprint into other departments within the agencies and drive revenue or growth during renewals Articulate and demonstrate Smartsheet's unique organizational solutions and functional value Build exe

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Data Science at Stripe is a vibrant community where data analysts and data scientists learn and grow together. You'll work with some of the most fundamental data at Stripe, and use that data to help drive company-wide initiatives. We have a variety of Data Analytics roles and teams across Stripe and Data Analysts are hired in line with the business needs and domain of the organization they will support. What you’ll do We’re looking for a Data Analyst to partner with Stripe’s Global organization, helping millions of users sell around the world. You’ll help build analytics and data products for solutions such as Adaptive Pricing and Stripe Managed Payments, as well as Stripe’s expansion into new markets across LATAM and EMEA. Responsibilities Design and build scalable data models and infrastructure to power product analytics and metrics reporting as we launch and grow new products Own business-critical data products, including Tier-1 datasets and production pipelines, ensuring reliability through rigorous testing, monitoring, and documentation Build and maintain the metric definitions, metadata, and business context that enable AI agents to help stakeholders explore trusted data and answer business questions independently Develop dashboards, automated reporting, and thoughtful analyses to surface actionable insights and proactively identify business opportunities Partner closely with senior business leaders to translate business needs into ana

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Global Operations Specialist Help our customers improve their global supply chains The Opportunity: At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success. Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operati

Managing twenty-five scheduler cells by hand does not scale, and we are not going to try. NVIDIA is building a config-as-code foundation for its EDA compute farm, and we need an automation engineer to own it end to end. You are joining at the point where this is still partially manual and inconsistently applied across cells. That is the interesting version of the problem — you will be migrating off partial systems and reconciling drift, not starting from a blank repository. What you'll be doing: Designing and owning the configuration schema for LSF cell deployment, so that a policy change is written once, reviewed, tested, and applied identically everywhere it belongs. Building the deployment pipeline that takes scheduler configuration from merge to production across a federated estate, including staged rollout and rollback. Eliminating configuration drift across cells, and building the tooling that keeps it eliminated. Standing up the regression suite that lets us upgrade LSF on a schedule rather than on a dare. Working alongside our LSF internals engineer to encode hard-won scheduler knowledge into templates and policy, so that expertise lives in the repository instead of in one person's head. What we need to see: BS or MS in Computer Science or equivalent experience. 6+ years in infrastructure engineering with strong config management depth — Ansible, Salt, Puppet, Chef, or comparable. Real experience with GitOps practice at scale: review workflow, environment promotion, drift detection, and safe rollback. Proficiency in Go, Python and shell, and comfort building the tooling rather than only using it. Exper

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Risk Tech engineering organization is committed to tangibly reducing accident frequency, saving lives, and managing costs to enhance the safety and affordability of rides. Claim Management is a core financial function for Lyft. Each claim touches complex workflows, multiple stakeholders, sensitive data, financial reserves, regulatory processes, and significant financial liabilities. This role offers the opportunity to define a leading claims management system for the industry. Our vision is to establish a single, Unified Risk Platform where comprehensive claims workflows across all business lines are efficiently administered, communications are consolidated, and data is structured to facilitate data-driven insights and decisions. This enables cost-efficient claims operations, mitigates risks and expenses as Lyft scales, and ensures people receive assistance proactively and accurately. We are seeking a Senior Software Engineer to contribute to the technical direction, drive architectural decisions, and lead the development of a highly reliable, scalable, and intelligent Risk Management Information System that powers our insurance platform. You will collaborate with passionate colleagues from Engineering, Data Science, Product and Claim Operations to deliver end-to-end solutions. Responsibilities: Define and drive the long-term technical roadmap for claims management systems, aligning priorities with Product, Claim Operations, Data Science, and other stakeholders. Provide architectural leadership, make informed design tradeoffs, and guide strategic decisions across multiple engineering teams. Understand claim handling workflows, identify bottlenecks and multiply their productivity by driving platform innovations and resolving pain points with AI automation solutions Deliver scalable, reliable

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. Join Ema Unlimited, a pioneering company at the forefront of Generative AI technology. We are seeking a talented Product Designer to contribute to the development of Ema, our Universal AI Employee. In this role, you will design user experiences that simplify complex workflows and enhance productivity for enterprises globally. About Ema Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the AI employee. We are founded by ex-Google, Coinbase, Okta executives and serial entrepreneurs. We’ve raised capital from notable investors such as Accel Partners, Naspers, Section32 and a host of prominent Silicon Valley Angels including Sheryl Sandberg (Facebook/Google), Divesh Makan (Iconiq Capital), Jerry Yang (Yahoo), Dustin Moskovitz (Facebook/Asana), David Baszucki (Roblox CEO) and Gokul Rajaram (Doordash, Square, Google). Our team is a powerhouse of talent, comprising engineers from leading tech companies like Google, Microsoft Research, Facebook, Square/Block, and Coinbase. All our team members hail

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re hiring a talented Senior Software Engineer to help us build a world-class security experience for Snowflake engineers. As an engineer in the Product Security team, you will play a central role in delivering the next generation of tools used by our engineers to develop and secure our flagship product. Together with industry-wide experts in distributed systems, cross-cloud development and security excellence, you will evolve our security infrastructure and tooling to be elastic, large-scale, and highly performant with simplicity at its core. As a software engineer in the Product Security Team, you will help Snowflake realize its mission and vision of becoming the premier Data Cloud by accelerating the delivery of our high-quality software to production. You will be a key stakeholder in driving clarity on our strategy and partner with product managers to chart the quarterly and long-term roadmaps for the team. You will ensure that the team is executing towards serving the current needs of its customers, while ensuring that we stay ahead of technological trends and future demands, including AI security and security for AI-driven systems. Our ideal Senior Software Engineer will have: Strong passion for making developers highly productive. 6+ years of industry experience de

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is seeking a Director, Federal Sales to join our dynamic team. We are looking for a builder and an innovator to join us to drive Figma’s expansion into the public sector. This role requires a visionary, collaborative leader who can manage multiple teams, partners, and business interests as we continue our mission of making design accessible to all. This role is ideal for a leader with experience selling to federal departments and agencies, landing multi-million dollar deals, and is eager to design a work stream in the mold of their own, unique vision. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Design and drive the go-to market strategy for Federal &amp; State/Local sales Proactively inform internal stakeholders on progress, roadblocks, and opportunities Leverage, cultivate, and grow relationships with influential contacts at various Federal departments and agencies Collaborate internally with sales, engineering, design, product, marketing, and legal — leveraging the expertise and value-add of each team in the deal-closing process Manage and analyze key performance metrics, including accurate forecasting, pipeline generation, win rate, and deal sizes <

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team In this role, you’d be joining the Professional Services team. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe implementations. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe. As an Implementation Consultant at Stripe, you are the driving force behind these strategic implementations. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team’s core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management. What you’ll do As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. Implementation consultants are payments, billing, and money movement experts who design your optimal Stripe integration. You will proactively develop and manage tailored integration architecture, change management and adoptions strategies that maximize business impact. You will be expected to collaborate across departments, including Sales, Technic

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for a Senior Partner Solutions Engineer to join our partnerships team in EMEA. This role will lead enablement and pre-sales motions with Vercel's solution and consulting partners (SIs and GSIs) across the region, with a primary focus on the DACH market. Partner Solutions Engineers work with partner engineering, sales, and product teams to grow adoption of Vercel's products and build strong technical relationships. A key focus in this role will be growing partner-delivered capacity in the DACH region: running Vercel's partner certification program, creating and delivering technical enablement and workshops, and supporting pre-sales motions where partners are engaged. Fluency in German and/or French is essential; this is a spoken, partner-facing role. This role will serve as a developer advocate for Vercel across solution and consulting partners. You will be the expert on building and delivering with Vercel products, including AI and agent workloads, and will establish best practices, author guides, lead workshops and hackathons, and build solutions for partner communities and Vercel teams. Partner Solutions Engineers require a strong web development background, especially in frontend development, cloud infrastructure, networking, and modern application development. Strong coordination skills across multiple partners and time zones are essential, as is building lasting relationships with practice leads, delivery teams, and executives. This is an in-person (hybrid) position that will require you to be based in Vercel's

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: Vercel is building a best-in-class Enterprise Account Executive team to drive growth across our most valuable enterprise customers and high-potential prospects. As a Majors AE, you'll own a portfolio of 30-40 named accounts representing our largest revenue opportunities, working with Fortune 500 companies and leading technology innovators who are transforming how they build and deploy web applications at scale. This is not a traditional enterprise sales role. You'll operate as a trusted business advisor to C-suite executives, orchestrating complex, multi-quarter deal cycles that span Vercel's full product suite. You'll build long-term strategic relationships with lighthouse customers, quarterback 7-8 figure deals, and collaborate closely with Product on first-of-kind enterprise offerings to grow the world's most sophisticated technical organizations into large accounts. If you’re based within a pre-determined commuting distance of one of our offices (SF, Austin, or NY) the role includes in-office anchor days on Monday, Tuesday, and Friday. What you will do: Your involvement will center around helping companies understand their migration path to Vercel before taking them through the onboarding process and proactively managing the account thereafter. You will continue Vercel’s dedication to providing an exceptional enterprise experience in the AMER market. About you: Top performer with history of success Coachable and collaborative Positive attitude Team first attitude and no ego Experienced

About the Job: LaunchDarkly's Product Security team is hiring a Product Security Engineer II to strengthen how we secure the platform engineers build with every day. You'll bring depth in security fundamentals and program design as a member of a small, high-leverage team with strong engineering instincts. LaunchDarkly is critical infrastructure. Our security team keeps it safe for the global systems that depend on us. You'll spend most of your time on threat modeling and cloud security posture, with rotating exposure to the rest of the ProdSec surface area. Your work will help developers move fast without sacrificing security, through automation, guidance, and the kind of partnership that makes the secure path the easy one. You'll report to the Director of Security and work closely with software engineers, product managers, and other security engineers. We expect you to bring a sharp point of view on where AI can take work off the team's plate and make our coverage deeper. Responsibilities: Lead threat modeling engagements on the features and services where the risk warrants it. Partner with the ProdSec lead to evolve the practice from on-request to repeatable, with clear criteria for when an engagement is worth running. Own day-to-day triage of CNAPP findings end to end. Investigate, prioritize, route to service owners, and close the loop. Look for patterns that point to systemic fixes instead of one-off cleanup. Contribute to SDLC tooling, SAST / SCA workflows, and bug bounty triage as the team's work demands. Partner with product engineering teams as a trusted reviewer. Catch issues early, explain the why, propose paths forward. Say no when needed, with reasons and alternatives. Bring AI to the work. Use it to accelerate triage, summarize findings, draft threat models, scan code, and reduce toil. Help the team build durable patterns for safe and effective use, not one-off prompts. Push the security floor up over time through documentation, office hours, small too