Proactive Moderation Operations Specialist Jobs

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As Director, Customer Education & Documentation, you will lead Redwood's global documentation and customer education practice and rebuild it for an AI-first operating model. You will inherit an established team in Canada and India and reshape it: what the team produces, how it produces it, and how its impact is measured. AI-assisted and agentic content production, a best-in-class docs-as-code platform, in-product guidance through Pendo, and training that shortens time-to-value for new customers and partners are the four pillars of the role. You are a builder and a player-coach at the system level. You set the strategy, then redesign the workflows, roles, and tooling that deliver it. Reinvent the Team for AI Redesign the team's operating model, roles, and skills mix around AI-assisted and agentic content production, moving the team from writing and maintaining content by hand to designing, governing, and validating AI-generated content. Define which content work is delegated to AI, which stay

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is seeking a dynamic, French-speaking Mid-Market Account Executive based in Montreal or Quebec City to serve the regional market. As an integral part of our growth strategy, you will play a key role in expanding our presence within Mid-Market customer accounts across the territory. This is an opportunity for those who are passionate about empowering companies through cutting-edge search technology and analytics, enabling them to unlock the full potential of their data. What You Will Be Doing: Drive the adoption of Elastic's AI-powered search solutions within new Mid-Market accounts and deepen our engagement with existing accounts. Position yourself as a trusted advisor, assisting users and customers in harnessing the full power of Elastic's search analytics to transform their data into actionable insights. Champion our Open Source offerings, articulating the value and capabilities of our advanced commercial features. Identify and develop new use cases, showcasing how Elastic’s solutions enable users to work more efficiently and intelligently. Collaborate closely with various Elastic business functions to ensure an exceptional customer experience. Proactively identify new business opportunities with customers, successfully navigating complex sales cycles. Develop a comprehensive business plan leveraging community, custome

About the role: We are seeking a patient-first minded Care Concierge Agent to join our Clinic Team. The successful candidate will take a white glove approach to handling the needs of patients within the Clinic. This includes coordinating appointments, providing information about treatment options, handling support questions, and managing provider schedules to ensure the clinic operates smoothly to deliver high quality medicine. Must be flexible including nights, weekends and some holidays. Core Competencies: Hospitality : ​​Care Concierge agents provide a warm and welcoming experience for both providers and patients, while being open and accommodating to new ideas and processes for continuous improvement. The ideal candidate will have a patient first mindset. Accountability : Care Concierge agents take responsibility for the patient and provider experience, follow through on commitments and hold themselves to delivering high-quality results.The ideal candidate will be able to work independently to contribute to the team’s goals. Enterprising : Care Concierge agents demonstrate resourcefulness, initiative and drive to tackle their work energetically and with curiosity.The ideal candidate has a “get it done” attitude. Professionalism : Care Concierge creates a positive and productive work environment for themselves and others. They achieve this by communicating with clarity and conciseness, actively listening and responding timely to requests.The ideal candidate is responsible and takes their work seriously. Collaboration and Feedback : Care Concierge agents work effectively with others towards shared goals, value different opinions and perspectives, are willing to assist others when needed and are flexible and willing to adjust to changing circumstances. The ideal candidate works with their team to support the overall patient experience of the clinic. What you will do: Patient Experience Management Develops close relationships with and serves as primary p

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Our Brand Marketing team at Plaid builds awareness, shapes perception, and grows Plaid's presence in the market. We combine deep product and industry knowledge with strong creative instincts. We want Plaid known and trusted by the companies and people who rely on financial technology. We believe every company offering financial products to consumers deserves the best financial technology, and people should understand why it matters. As our Social Community Manager, you'll help us get there. You'll build and run Plaid's social communities, showing up where our audience already is, listening closely, and turning those conversations into trust. You'll also help bring customer and employee voices to the forefront, so the people who know Plaid best are the ones telling its story. Responsibilities Managing day-to-day engagement across LinkedIn, X, Instagram, YouTube, and Reddit, responding to comments, DMs, and mentions with a voice that's human first Proactively building community, customer love, and advocacy — identifying and nurturing fans, developers, and customers into repeat advocates for Plaid (superfans, referrals, UGC) Defining Plaid's voice on social media, in partnership with

At Anyscale , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI , Uber , Spotify , Instacart , Cruise , and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the Role Anyscale's need to detect and respond to security events across its production and corporate environments is growing as the company scales. We're looking for a Senior Detection and Response Engineer to own detection engineering and to lead incident response when it counts, coordinating the response and driving it to resolution. This is a high-ownership role with real room to shape how detection and response works at Anyscale. You will own the detection pipeline, the response runbooks, and incident response, reporting to the Head of Security and partnering with engineering. This role is based in India. In your first year, success looks like strong detection coverage across our cloud, endpoint, and runtime telemetry, a working correlation and alerting pipeline, and incident response runbooks that have been exercised in practice. What You'll Do Own and build detection coverage across cloud, endpoint, and runtime telemetry. Own a centralized correlation and alerting capability that turns telemetry into actionable detections. Own incident response: runbooks, escalation paths, and coordination during an incident, across corporate and production environments. Drive detection of anomalous activity across the environments

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. We are looking for an exceptional Client Partner to join our Emerging & Scaled team, one of the fastest-growing units within Spotify’s Ad Sales organization. This role is perfect for someone who wakes up every morning excited to connect with clients and inspire them with the power of Spotify. You bring curiosity, resilience, and a collaborative mindset, along with a passion for building meaningful client partnerships. Integrity and a healthy work-life balance are non-negotiable. You’ll shape how Spotify advertisers reach audiences and elevate their connection to our platform. What You’ll Do Client Strategy: Lead consultative selling to inspire clients and demonstrate how Spotify can achieve their business goals. Business Development: Proactively identify and cultivate high-potential customer relationships across diverse verticals to grow a robust sales pipeline. Sales Propositions: Craft and present effective sales propositions, leveraging the latest platform innovations, research, and key insights. Sales Targets: Own and exceed ambitious revenue goals through strategic, entrepreneurial approaches that drive sustainable growth. Strategic Insight & Reporting: Deliver actionable insights and detailed performance reports, analyzing campaigns to recommend improvements. Product Expertise: Stay ahead of Spotify’s product innovations, identifying cross-selling opportunities to help clients succeed. Pipeline Development: Skillfully manage multiple complex conversations, prioritizing eng

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role Elastic, the Search Analytics company, is seeking a dynamic Public Sector Account Executive to lead our growth into State Government and High Education - a significant market opportunity for Elastic.This is a critical hire for our business, we need someone with a genuine track record selling into State Government and/or High Education, the instincts of a Challenger seller, and the hustle to build pipeline and create new opportunities in complex, multi stakeholder accounts. Always driving value for the customers we serve. To excel as an Account Executive at Elastic, you need a blend of high-level technical curiosity and the gravitas of a value-based seller. Because Elastic isnt just a product, but a versatile search,observability, and security platform, the role requires moving beyond simple transactions to solving complex data problems. As a Public Sector Account Executive, you will be an integral part of our growth strategy. You will drive net-new revenue and expansion within Public Sector Accounts in an assigned territory. This is an opportunity for those passionate about empowering government and education through innovative search technology and analytics, enabling them to unlock the full potential of their data. What You Will Be Doing ● Prospect; Create Opportunities: Proactively build and self

The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detailed-oriented while multitasking across various exciting project scopes Responsibilities Provide secretarial and administrative support to the Treasury team Coordinate the implementation of new bank structures, services and controls processes Assist in optimum capital structure, perform simulations to senior management Manage bank accounts, handle Bank Relationship Management and negotiations of bank facilities Assist in our cash forecasting and global cash management processes including short term funding strategies and foreign exchange execution Help to design automated systems and processes to support our fiat and digital assets processes Assist in liquidity forecasts and ongoing monitoring of liquidity Works closely with product and finance teams to optimize and streamline funding, FX and digital assets positions Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately Requirements Bachelor degree preferably in finance, accounting, business or equivalent 1 to 2 years of Treasury experience is a plus ; fresh graduate welcome Experience with V-Lookup, Tableau and SQL (or equivalent) Strong Excel skills Good command of English & Chinese Strong analytical and problem solving skills, self-motivated and able to work under pressure Strong work ethic and ability to be productive and successful in a fast- paced environment Exceptional attention to detail with ability to identify issues and propose solutions to complex or non-standard situations Digital asset familiarity is an advantage #LI-CW1 #LI-

The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detailed-oriented while multitasking across various exciting project scopes Responsibilities Provide secretarial and administrative support to the Treasury team Coordinate the implementation of new bank structures, services and controls processes Assist in optimum capital structure, perform simulations to senior management Manage bank accounts, handle Bank Relationship Management and negotiations of bank facilities Assist in our cash forecasting and global cash management processes including short term funding strategies and foreign exchange execution Help to design automated systems and processes to support our fiat and digital assets processes Assist in liquidity forecasts and ongoing monitoring of liquidity Works closely with product and finance teams to optimize and streamline funding, FX and digital assets positions Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately Requirements Bachelor degree preferably in finance, accounting, business or equivalent 1 to 2 years of Treasury experience is a plus ; fresh graduate welcome Experience with V-Lookup, Tableau and SQL (or equivalent) Strong Excel skills Good command of English & Chinese Strong analytical and problem solving skills, self-motivated and able to work under pressure Strong work ethic and ability to be productive and successful in a fast- paced environment Exceptional attention to detail with ability to identify issues and propose solutions to complex or non-standard situations Digital asset familiarity is an advantage #LI-CW1 #LI-

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov's Globalisation Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end—from Design & Discovery to Build, Scale, and Run. In GE, you don't work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution—and where talent plays a defining role. Responsibilities: Assist in providing inputs to manage the HR functions (HR Operations, Compensation, Learning and Development, Talent Management, Employer Branding); conceptualizing and implementing programs. HR Team and Processes Keeps a tab on the pulse of

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov's Globalisation Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end—from Design & Discovery to Build, Scale, and Run. In GE, you don't work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution—and where talent plays a defining role. Responsibilities: Assist in providing inputs to manage the HR functions (HR Operations, Compensation, Learning and Development, Talent Management, Employer Branding); conceptualizing and implementing programs. HR Team and Processes Keeps a tab on the pulse of

Omada Health is on a mission to bend the curve of chronic disease. Job Overview: We are hiring a Staff Software Engineer to help expand Omada’s footprint in cardiometabolic care and physical activity. This is early-stage, high-ownership work: you’ll shape how we build new member- and care team-facing experiences in this space and set the technical foundation for where we take it next. You’ll operate primarily in the backend while bringing the adaptability to work across the stack when the problem calls for it. You should be comfortable learning new systems quickly, using modern engineering and AI-assisted tools thoughtfully, and making pragmatic technical choices in ambiguous spaces. You’ll own architecture end to end, set the quality bar, and help other engineers make better technical decisions while turning complex product opportunities into shipped, reliable systems. About you: You work with empathy for your coworkers, stakeholders and users. You are excited to work cross-functionally with a variety of people and ideas. You work directly with stakeholders to design solutions and drive the technical decisions for delivery. You proactively keep up with technology trends and can assess technical trade-offs between solutions across service boundaries. You care about writing quality software and recognize that there are often many right answers. You are excited about the challenge of learning new technologies and context. Above all, you are enthusiastic about providing the best possible care for our members. What you’ll be doing: Partner with product, clinical, and cross-functional teams to turn vision into shipped product. Own architecture and technical direction end to end for new member- and care team-facing experiences. Apply broad technical judgment across languages, frameworks, and systems, using modern engineering and AI-assisted tools to quickly build context, evaluate tradeoffs, and guide delivery. Set the quality bar: clean,

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you first-hand what it’s like to be part of a pharmacy team while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning Experiences (KLEs), activities, and time spent with leaders in your district. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Op

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our US Non-Accredited Foreign Graduates play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a US Non-Accredited Foreign Graduate, after successfully passing FPGEE and TOEFL, you will be eligible to complete your required US Internship hours and apply your didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a mixed modality learning plan designed to further develop your knowledge, skills, and abilities. US Non-Accredited Foreign Graduates are required to successfully complete their internship within 18 months and be prepared to complete and pass all required Pharmacist licensure exams and processes within 120-days of the completion of required US Internship hours. Through your hands-on experience, training roadmap, Key Learning Experiences (KLEs), and time spent with leaders in your district, you will deepen your understanding of and participate in pharmacy practice and patient care

Location: Central, US Remote (TX, UT, CO, NM, KS, OK, MO, AR, MS, LA) Compensation: $145,000 - $175,000 (Total Cash Compensation) The salary range above reflects our compensation bands adjusted for regional cost-of-living differences. Actual compensation will be determined based on the candidate's experience level, skills, and the specific location within our service region. Eltropy is seeking a strategic and results-oriented Tier-1 Customer Success Manager (CSM) to manage a portfolio of roughly 20 high-impact financial institution customers, including top-tier credit unions and community banks. In this role, you will partner with key stakeholders to deliver transformative outcomes through our industry-leading AI-powered communications platform while driving retention, growth, and overall satisfaction. Role & Responsibilities Tier-1 Relationship Management Serve as the trusted strategic advisor and single point of contact for roughly 20 Tier-1 accounts, fostering deep executive relationships and long-term partnerships. Conduct regular check-ins and executive/strategic business reviews to ensure customers are achieving their desired outcomes and realizing clear ROI from Eltropy. Cultivate referenceable customers who serve as positive advocates of Eltropy to prospects and within the broader financial services community. Advocate and drive customers’ product, technology, and service needs internally within Eltropy. Customer Success Strategy Develop and execute tailored, multi-year success plans to support customers in achieving their business goals and transformation initiatives. Proactively identify and mitigate risks of churn through data analysis, health scoring, usage tracking, and early intervention strategies. Partner closely with customers on best practices, change management, and roadmap alignment to maximize adoption and value. Revenue Growth Identify opportunities for expansion and upsell within the portfolio by aligning customer needs and strategic prior