Proactive Moderation Operations Specialist Jobs

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We're looking to speak with candidates based in Chicago for our hybrid working model. The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retentio

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Accelerate your career by joining Okta, the World’s Identity Provider, as a member of our Cybersecurity & Privacy Legal team. We free everyone to safely use any technology — anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. As Director, Corporate Counsel – Privacy, you will lead a global privacy legal team, reporting to the Senior Director, Corporate Counsel, Cybersecurity & Privacy, and help grow and mature a scalable global privacy practice. You will provide supervision and guidance on privacy and data protection issues at a high-growth, publicly-traded enterprise software company. You will work on cutting-edge projects in a cloud-first, SaaS environment where you can apply your experience providing strong legal support to help Okta deliver world-class products to our thousands of global customers. Responsibilities: Lead and develop a team of talented, high-performing privacy legal professionals and serve as a point of escalation, providing privacy and data protection legal expertise to executives, cross functional leaders and other stakeholders throughout the organization. Provide advice and guidance to Okta Security, Engineering, Product, executives and other stakeholders on compliance with applicable privacy and data protec

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov’s Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As Project Lead II , you will own consulting engagements end-to-end and lead high-stakes workstreams across technology-led domains (TMT, Aerospace, Automotive, Manufacturing, Telecom, Semiconductors, Healthcare, and adjacent sectors). This role is designed for a hands-

Lead complex client engagements and become a trusted workplace adviser who turns ambitious client goals into exceptional outcomes. As a project manager at Gallup, you'll create structure and momentum across client engagements while building the expertise, relationships and commercial acumen that strengthen your impact as a strategic partner. This role is ideal for someone who thrives on orchestrating complex projects, working directly with clients and taking on account leadership and advisory responsibilities. If you're energised by bringing order to complexity, building trusted relationships and helping clients solve business challenges, you'll thrive in this role. What You’ll Do Design and manage delivery structures that create clarity, accountability and predictable outcomes across complex client engagements Develop integrated project plans, coordinate resources and manage dependencies, milestones and timelines throughout the project life cycle Take ownership of client accounts, balancing delivery excellence with strategic advisory and account growth responsibilities Establish governance processes, decision-making frameworks and communication plans that align stakeholders and support successful delivery Monitor project health, scope, budget and commercial considerations while proactively identifying and mitigating risks Orchestrate collaboration across consulting, research and operational teams to maintain execution momentum and outstanding client experiences Build trusted relationships with clients and stakeholders, fostering confidence and alignment throughout project delivery Who We Want Operational architects who bring order to complexity, anticipate challenges and create systems that enable successful execution Trusted advisers who build credibility quickly, communicate with confidence and develop deep relationships with clients and colleagues Strategic thinkers who connect project details to broader business objectives, apply sound judgement amid ambiguity

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov's Globalization Excellence practice helps enterprises build and scale Global Capability Centers end-to-end, from Design & Discovery to Build, Scale, and Run. In GE, you don't work in silos. You own complex, end-to-end client journeys, work across GCC advisory, managed services, and BOT/outsourcing models, and influence leadership decisions that shape long-term talent and operating strategies. This is where strategy meets execution, and talent plays a defining role. About The Role The GE practice is building a dedicated Thought Leadership & Research function, modelled on the internal think tanks of the world's leading consulting firms. As Research Lead, you are the intellectual engine of this function. You won't be rotating across client engagements. You w

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov’s Globalization Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the role Help global companies build and run a Total Rewards system that attracts the talent their GCC needs, holds together economically, keeps the right internal and global equity, and survives contact with scale. You will own engagements end to end. You should be

About the team The Applied AI Engineer - Digital Natives team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance. As an Applied AI Engineer in the Digital Native segment, you’ll help large and highly sophisticated companies transform their business through custom AI solutions applications such as customer service, automated content generation, contextual search, personalization, and other novel use cases leveraging OpenAI’s newest, most exciting models and latest capabilities. About the role We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with frontier AI. You will pair with senior customer leaders to establish AI strategic roadmaps and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI APIs and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product. This role is based in our SF or Seattle office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deeply embedded with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our APIs. Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value. Experiment and prototype solutions with and for your customers. Forge and manage relat

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Staff Data Scientist, you’ll lead the design and development of scalable ML systems for use cases such as menu recommendation, demand forecasting, offer targeting, and guest personalization. You will serve as a technical thought partner across teams, set best practices, and influence the roadmap for ML-driven products that support key business outcomes. Your work will directly shape strategic decisions and enhance customer experience at scale. This role is for a current vacancy. A day in the life (Responsibilities) Own the full machine learning lifecycle—from problem framing and data exploration to modeling, deployment, and monitoring—for mission-critical initiatives. Design and implement advanced ML and statistical models that improve product performance, operational efficiency, or customer insights. Collaborate with engineers, product managers, and business stakeholders to define project scope, success metrics, and integration strategy. Guide architectural decisions, set modeling standards, and champion best practices for experimentation, validation, and productionization. Mentor other data scientists and raise the technical bar through design reviews, feedback, and sharing domain expertise. Proactively identify areas where data science can create business value and lead cross-functional efforts to drive those opportunities forward. Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. What you'll need to thrive (Requirements) 5+ years of experience in data science with a proven track record of delivering production ML systems that drive measurable impact. Deep knowledge of statistical modeling, machine lea

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Staff Data Scientist, you’ll lead the design and development of scalable ML systems for use cases such as menu recommendation, demand forecasting, offer targeting, and guest personalization. You will serve as a technical thought partner across teams, set best practices, and influence the roadmap for ML-driven products that support key business outcomes. Your work will directly shape strategic decisions and enhance customer experience at scale. A day in the life (Responsibilities) Own the full machine learning lifecycle—from problem framing and data exploration to modeling, deployment, and monitoring—for mission-critical initiatives. Design and implement advanced ML and statistical models that improve product performance, operational efficiency, or customer insights. Collaborate with engineers, product managers, and business stakeholders to define project scope, success metrics, and integration strategy. Guide architectural decisions, set modeling standards, and champion best practices for experimentation, validation, and productionization. Mentor other data scientists and raise the technical bar through design reviews, feedback, and sharing domain expertise. Proactively identify areas where data science can create business value and lead cross-functional efforts to drive those opportunities forward. Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. What you'll need to thrive (Requirements) 7+ years of experience in data science with a proven track record of delivering production ML systems that drive measurable impact. Deep knowledge of statistical modeling, machine learning (e.g., tree-based models, time series, dee

Momentum is a respected collection of independent companies, including PMG, Koddi, Further. We serve as a premier global business transformation partner for over 125 of the Fortune 500 brands. With 1,400 global employees and $5B in media spend under management, we foster a fast-growing, values-driven, people-first environment where you can thrive. Our portfolio of companies partners with some of the world’s most iconic and ambitious brands. We combine scalability with a solutions-oriented approach to deliver fast-paced, innovative results for our customers while creating meaningful growth opportunities for our teams. If you are looking for opportunities to grow in your career and are passionate about being at the forefront of data and technology, and driving rapid innovation in the future of commerce, we would love to talk with you about joining Momentum. We believe that a culture of belonging, inclusion, and diversity is key to empowering our team members to thrive both personally and professionally. Living out our values is not just a goal; it's a daily practice! For more information, please visit www.momentum.com . If you're ready to begin your career in a role all about driving organizational initiatives within our Strategy & Operations, we would love to meet you! We are seeking a dynamic and growth-minded individual to join us in the role of Associate Strategy & Operations Analyst . You’ll play a key role on our Strategy & Operations team, supporting cross-functional initiatives, ambiguous projects, and ambitious goals. Designed for recent graduates, this role is part of the Momentum Launch Program—a cohort-based early career experience that combines hands-on training, mentorship, and meaningful work to accelerate your professional growth. This is a full-time, onsite opportunity based at our Dallas headquarters (The Link, 2601 Olive Street). Join a team where talented people, data-driven insights, and continuous innovation come togethe

Momentum is a respected collection of independent companies, including PMG, Koddi, Further. We serve as a premier global business transformation partner for over 125 of the Fortune 500 brands. With 1,400 global employees and $5B in media spend under management, we foster a fast-growing, values-driven, people-first environment where you can thrive. Our portfolio of companies partners with some of the world’s most iconic and ambitious brands. We combine scalability with a solutions-oriented approach to deliver fast-paced, innovative results for our customers while creating meaningful growth opportunities for our teams. If you are looking for opportunities to grow in your career and are passionate about being at the forefront of data and technology, and driving rapid innovation in the future of commerce, we would love to talk with you about joining Momentum. We believe that a culture of belonging, inclusion, and diversity is key to empowering our team members to thrive both personally and professionally. Living out our values is not just a goal; it's a daily practice! For more information, please visit www.momentum.com . If you're ready to begin your career in a role all about IT operations, service delivery, and keeping technology running smoothly, we would love to meet you! We are seeking a dynamic and growth-minded individual to join our IT & Cybersecurity team as an IT Operations Associate . You’ll play a key role in maintaining day-to-day IT operations, supporting infrastructure and end-user needs, and helping ensure uptime and reliability across the business. Designed for recent graduates, this role is part of the Momentum Launch Program—a cohort-based early career experience that combines hands-on training, mentorship, and meaningful work to accelerate your professional growth. This is a full-time, onsite opportunity based at our Dallas headquarters (The Link, 2601 Olive Street). Join a team where talented people, data-driven insigh

Momentum is a respected collection of independent companies, including PMG, Koddi, Further. We serve as a premier global business transformation partner for over 125 of the Fortune 500 brands. With 1,400 global employees and $5B in media spend under management, we foster a fast-growing, values-driven, people-first environment where you can thrive. Our portfolio of companies partners with some of the world’s most iconic and ambitious brands. We combine scalability with a solutions-oriented approach to deliver fast-paced, innovative results for our customers while creating meaningful growth opportunities for our teams. If you are looking for opportunities to grow in your career and are passionate about being at the forefront of data and technology, and driving rapid innovation in the future of commerce, we would love to talk with you about joining Momentum. We believe that a culture of belonging, inclusion, and diversity is key to empowering our team members to thrive both personally and professionally. Living out our values is not just a goal; it's a daily practice! For more information, please visit www.momentum.com . If you're ready to begin your career in a role all about driving organizational initiatives within finance, we would love to meet you! We are seeking a dynamic and growth-minded individual to join our Finance team as a FP&A Analyst . You’ll play a key role on our team, supporting financial analysis, budgeting, forecasting and other key projects. Designed for recent graduates, this role is part of the Momentum Launch Program—a cohort-based early career experience that combines hands-on training, mentorship, and meaningful work to accelerate your professional growth. This is a full-time, onsite opportunity based at our Dallas headquarters (The Link, 2601 Olive Street). Join a team where talented people, data-driven insights, and continuous innovation come together to shape the future of digital commerce. About the Launch Program&

Momentum is a respected collection of independent companies, including PMG, Koddi, Further. We serve as a premier global business transformation partner for over 125 of the Fortune 500 brands. With 1,400 global employees and $5B in media spend under management, we foster a fast-growing, values-driven, people-first environment where you can thrive. Our portfolio of companies partners with some of the world’s most iconic and ambitious brands. We combine scalability with a solutions-oriented approach to deliver fast-paced, innovative results for our customers while creating meaningful growth opportunities for our teams. If you are looking for opportunities to grow in your career and are passionate about being at the forefront of data and technology, and driving rapid innovation in the future of commerce, we would love to talk with you about joining Momentum. We believe that a culture of belonging, inclusion, and diversity is key to empowering our team members to thrive both personally and professionally. Living out our values is not just a goal; it's a daily practice! For more information, please visit www.momentum.com . If you're ready to begin your career in a role all about driving organizational initiatives within Accounting, we would love to meet you! We are seeking a dynamic and growth-minded individual to join us in the role of a Staff Accountant . You’ll play a key role on our Accounting team, supporting month-end and year end close, reporting compliance, and analysis. Designed for recent graduates, this role is part of the Momentum Launch Program—a cohort-based early career experience that combines hands-on training, mentorship, and meaningful work to accelerate your professional growth. This is a full-time, onsite opportunity based at our Dallas headquarters (The Link, 2601 Olive Street). Join a team where talented people, data-driven insights, and continuous innovation come together to shape the future of digital commerce. About the Laun

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for experienced software engineers from a variety of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. As a Senior Software Engineer on the Marketplace team, you will lead work streams to improve business operations in Lyft’s Marketplace. You'll design AI driven data analytics platforms, data pipelines and metric governance systems that our business leaders use on a daily basis to make key strategic decisions. You will partner with business leaders and data scientists across our organizations to enable running the business more efficiently. Responsibilities: Help define the roadmap and architecture based on technology and business needs Drive AI innovation for business analytics and operations Write well-crafted, well-tested, readable, maintainable code Have a good grasp and ability to explain the various tradeoffs made in decisions Participate in code reviews to ensure code quality and distribute knowledge Lead projects from idea to positive execution Incorporate considerations for business context and failure modes in your work Proactively participate in resolving ongoing incidents Unblock, support, effectively communicate, and obtain buy-in across teams to achieve results Share your knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices Experience: 5+ years of software engineering industry experience with a high level programming language (bonus points for experience with Python or Go) AI Experience in Agen

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As the Senior Tax Manager, you will be a strategic tax compliance expert within Snowflake’s finance organization, owning and driving all aspects of U.S. federal and state income tax compliance. You will report to the Senior Director, U.S. Tax, and partner closely with a peer Senior Tax Manager who leads the Global & U.S. income tax provision process, providing critical inputs, analytics, and direct support for the quarterly and annual ASC 740 process. This is an exciting opportunity to join a high-growth, world-class technology company and make an immediate impact. This is a hybrid role that can be based in either Menlo Park, CA or Dublin, CA. RESPONSIBILITIES: Own the end-to-end U.S. federal and state income tax return compliance process, including preparation, review, timely filing, extensions, and estimated tax calculations and payments Coordinate and manage external service providers to ensure high-quality and efficient compliance deliverables Develop and apply state income tax planning strategies to optimize effective tax rate and cash taxes across all required income, business and gross receipts tax filings Monitor legislative and regulatory developments in U.S. federal and state tax law; proactively assess and communicate compliance impact to leadership Respond t