About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support D
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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Env
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for a Director, CPG Sales to lead our monetization efforts for the vertical in DACH. Reporting to the Managing Director, Sales (DACH), you'll be responsible for building Pinterest’s CPG business in one of Europe's largest markets. You will be working closely with cross-functional partners to drive business results for our clients while delivering growth. You will be managing a team of senior sellers and be part of the Senior Leadership team in DACH. You will be representing Pinterest externally and be our voice in the industry on relevant topics. This is a full-time position based in Germany. What you’ll do: Lead our sales strategy and execution for CPG in DACH. Lead the DACH CPG Management Team by building, training and motivating a high performing, diverse sales team based on an inclusive, positive culture Develop market a
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As Sr. Client Account Manager in our DACH Enterprise Sales Team, you will be in charge of driving a book of business with one of our key partners on our Retail Team. You’ll work directly with our key advertisers as a trusted consultant to their business. Your strategic advice, sales skills & coaching are core to bringing to life the value we deliver as a platform. If this sounds like fun, we’d love to hear from you! What you’ll do: Build and nurture relationships with our Partners independently, proactively reaching out to partners regarding campaign performance, optimisations, updates, and opportunities. Shares learnings from own book of business to support other team members. Ensure that our partners objectives and requirements are met by liaising between them and our internal teams (Measurement & Insights, Performance Solutions
About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca. About the role: We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for an Auto Body Estimator to join our reconditioning facility team. This role ensures that vehicle repair estimates are accurate, repairs are scheduled efficiently, and communication between repair shops and internal teams flows smoothly. You will help keep our reconditioning process on track, ensuring vehicles are repaired correctly and delivered on time. What you’ll do: Review photos of damaged vehicles and help estimate repair costs (measured by accuracy, number of estimates, and turnaround time) Coordinate with repair shops to collect quotes, pricing, and service details Schedule repair appointments for vehicles being sent to repair facilities Organize and process invoices for repair services Respond to calls and emails from management with updates on scheduling and repair status Support high-volume estimating and appoi
Want to work in technology at an investment bank? Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. mthree has an exclusive partnership with Columbia Univ. School of Engineering. All mthree Alumni are eligible to receive two Executive Education certificates from Columbia Engineering as part of their Academy and industry placement experience at no cost. Further, all participating Alumni will have access to the Columbia Engineering network and ongoing training. What you'll do: Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on. How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 12 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user input
This role is part of Datadog’s Security Agent team, which powers critical security capabilities across Workload Protection, Vulnerability Management, Cloud Security products, and other emerging security offerings. As a Staff Software Engineer, you will lead the design and development of low-level Linux instrumentation and runtime security technologies that help customers detect threats, monitor system activity, and protect cloud-native workloads at scale. You will work on complex technical challenges involving eBPF, Linux kernel internals, performance-sensitive systems, and large-scale data collection while influencing technical direction across multiple product teams. This role offers significant ownership, broad organizational impact, and the opportunity to shape the future of Datadog’s security platform. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the architecture and development of security agent capabilities that power runtime threat detection and workload protection across Datadog Security products. Design and build reusable eBPF-based monitoring functionality for process, file, and network visibility within Linux environments. Drive end-to-end delivery of new features, from technical strategy and design through implementation, testing, and rollout. Establish and evolve testing methodologies that improve platform coverage, detection quality, reliability, and performance. Partner with product, security, infrastructure, and engineering teams to deliver shared platform capabilities used across multiple Datadog products. Provide technical leadership by influencing engineering direction, mentoring peers, and helping resolve complex cross-functional challenges. Who You Are: You have significant experience building software in Linux environments,
This role is part of Datadog’s Security Agent team, which powers critical security capabilities across Workload Protection, Vulnerability Management, Cloud Security products, and other emerging security offerings. As a Staff Software Engineer, you will lead the design and development of low-level Linux instrumentation and runtime security technologies that help customers detect threats, monitor system activity, and protect cloud-native workloads at scale. You will work on complex technical challenges involving eBPF, Linux kernel internals, performance-sensitive systems, and large-scale data collection while influencing technical direction across multiple product teams. This role offers significant ownership, broad organizational impact, and the opportunity to shape the future of Datadog’s security platform. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the architecture and development of security agent capabilities that power runtime threat detection and workload protection across Datadog Security products. Design and build reusable eBPF-based monitoring functionality for process, file, and network visibility within Linux environments. Drive end-to-end delivery of new features, from technical strategy and design through implementation, testing, and rollout. Establish and evolve testing methodologies that improve platform coverage, detection quality, reliability, and performance. Partner with product, security, infrastructure, and engineering teams to deliver shared platform capabilities used across multiple Datadog products. Provide technical leadership by influencing engineering direction, mentoring peers, and helping resolve complex cross-functional challenges. Who You Are: You have significant experience building software in Linux environments,
This role is part of Datadog’s Security Agent team, which powers critical security capabilities across Workload Protection, Vulnerability Management, Cloud Security products, and other emerging security offerings. As a Staff Software Engineer, you will lead the design and development of low-level Linux instrumentation and runtime security technologies that help customers detect threats, monitor system activity, and protect cloud-native workloads at scale. You will work on complex technical challenges involving eBPF, Linux kernel internals, performance-sensitive systems, and large-scale data collection while influencing technical direction across multiple product teams. This role offers significant ownership, broad organizational impact, and the opportunity to shape the future of Datadog’s security platform. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the architecture and development of security agent capabilities that power runtime threat detection and workload protection across Datadog Security products. Design and build reusable eBPF-based monitoring functionality for process, file, and network visibility within Linux environments. Drive end-to-end delivery of new features, from technical strategy and design through implementation, testing, and rollout. Establish and evolve testing methodologies that improve platform coverage, detection quality, reliability, and performance. Partner with product, security, infrastructure, and engineering teams to deliver shared platform capabilities used across multiple Datadog products. Provide technical leadership by influencing engineering direction, mentoring peers, and helping resolve complex cross-functional challenges. Who You Are: You have significant experience building software in Linux environments,
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Security Incident Response team is responsible for triaging and assessing the severity of incoming security alerts, responding with initial containment measures and escalating as needed to incident responders for further investigation and resolution. They analyze a variety of data sources to identify potential threats, collect requirements for operational enhancements to detection and response systems, and generally scale security processes. From external attacks to insider threats, our goal is to respond with speed and precision, remediate, and support the incident postmortem process. The team is distributed globally and regularly coordinates with stakeholders in North America, Europe, and Asia. What you’ll do You will leverage your security incident response experience to improve capabilities at Stripe. You will manage and coordinate the entire incident response process, developing and implementing incident response plans, conducting risk assessments, establishing procedures, leading workstreams, and ensuring timely and effective resolution. You will also act as incident commander, collaborating with various internal stakeholders, performing post-incident analysis and reporting, and making continuous improvements to Stripe’s security engineering and incident response function. Responsibilities Lead and coordinate security incident response activities and workstreams as the incident response manager (IRM) Analyze and inv
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: The Specialist, Business Finops will play a crucial role and will be responsible for providing financial planning, analysis and reporting for Corporate, a business, or a P&L within a business. Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may influence work. WHAT YOU’LL DO: • Reconciling financial records: Reconcile payments as indicated on remittance documents and reconcile accounts. • Managing Tax reporting process: Manage daily withholding balancing and ensure tax recs are balanced. Tax Reporting & Compliance • Ensure accurate and timely tax reporting for annuity products including policyholder premiums, annuity payouts, interest and investment income, and return of principal. • Oversee preparation and review of tax documents and filings as per IRS and regulatory standards (e.g., 1099-R). Tax Treatment Execution • Execute daily, monthly, and quarterly activities to ensure proper tax treatment of annuity distributions. • Collaborate with actuarial, finance, and legal teams to ensure consistency and accuracy in tax calculations. Death Benefits & Beneficiary Taxation • Address and resolve issues related to the taxability of death benefits. • Ensure proper tax reporting for beneficiaries and align reporting processes with current
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineer to join our team. This is a remote role based in South Korea , reporting to the Head of Solution Engineering in the Solutions Consulting department. As a critical technical partner, you will drive the digital transformation of our enterprise customers by providing expert thought leadership and high-impact technical guidance. You will be responsible for the end-to-end technical sales process, ensuring our solutions are positioned to solve complex business challenges effectively. What you’ll do (Role Expectations) Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience Take total ownership of the technical sale and all associated processes Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders Deliver high-impact sales pitches, technica
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We’re looking for a proactive, collaborative Manager of Internal Audit to help execute our internal audit program and support Lyft’s governance, risk management, and compliance efforts. This role will focus on both business and technology audits, helping identify and address key risks while delivering insights that enable informed decision-making. Reporting to the Director of Internal Audit, and based in our San Francisco HQ, you’ll work closely with stakeholders across the company to strengthen controls, improve processes, and drive continuous improvement. Responsibilities: Audit Execution & Risk-Based Planning Execute audit and advisory engagements spanning across both technology (e.g. cybersecurity, data governance, infrastructure, etc.) and business (e.g. operations, compliance, etc.) domains from end to end — including planning, fieldwork, testing, and reporting. Perform annual risk assessment over assigned risks to develop and refine the annual risk-based audit plan. Take a hands-on approach to audits, ensuring findings are data-driven, relevant, and aligned with business objectives. Use process improvement techniques (e.g. process mapping, root cause analysis, gap assessments) to identify opportunities for enhanced control design and operational efficiency. Perform risk assessments and identify areas for process improvement, control enhancement, or technology enablement. Ensure timely and effective follow-up on remediation of audit findings, coordinating with business owners to verify resolution. Collaborate with cross-functional teams — including Engineering, Security, Legal, Finance, and Compliance — to assess risks and test key controls. Stay current on evolving risks related to emerging technologies, regulatory changes, and internal initiatives. Enterprise Risk Management (ERM) Support
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We’re looking for a proactive, collaborative Manager of Internal Audit to help execute our internal audit program and support Lyft’s governance, risk management, and compliance efforts. This role will focus on both business and technology audits, helping identify and address key risks while delivering insights that enable informed decision-making. Reporting to the Director of Internal Audit, and based in our San Francisco HQ, you’ll work closely with stakeholders across the company to strengthen controls, improve processes, and drive continuous improvement. Responsibilities: Audit Execution & Risk-Based Planning Execute audit and advisory engagements spanning across both technology (e.g. cybersecurity, data governance, infrastructure, etc.) and business (e.g. operations, compliance, etc.) domains from end to end — including planning, fieldwork, testing, and reporting. Perform annual risk assessment over assigned risks to develop and refine the annual risk-based audit plan. Take a hands-on approach to audits, ensuring findings are data-driven, relevant, and aligned with business objectives. Use process improvement techniques (e.g. process mapping, root cause analysis, gap assessments) to identify opportunities for enhanced control design and operational efficiency. Perform risk assessments and identify areas for process improvement, control enhancement, or technology enablement. Ensure timely and effective follow-up on remediation of audit findings, coordinating with business owners to verify resolution. Collaborate with cross-functional teams — including Engineering, Security, Legal, Finance, and Compliance — to assess risks and test key controls. Stay current on evolving risks related to emerging technologies, regulatory changes, and internal initiatives. Enterprise Risk Management (ERM) Support
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Engineering Department at Micron is committed to driving innovation and excellence. We are seeking ambitious and hardworking individuals to join our team. They will contribute to our mission of transforming how the world uses information to enrich life for all. As an OCT Photo Mfg. Alignment (MA) Engineer/Sr Engineer at Micron, you will ensure flawless operation and improvement of manufacturing tools and processes. Located in Taiwan, this role offers an outstanding chance to work in a dynamic and collaborative environment. Your contributions will be key to achieving our world-class standards. Responsibilities: Improve tool utilization to meet outstanding (BIC) standards by accomplishing processes that eliminate low utilization tools and enable cost savings through cold/warm shutdowns. Generate globally aligned warm shutdown procedures that ensure safety and seamless recovery to production. Standardize practices and best-known methods (BKMs) across process areas by setting up global alignment teams and crafting a library of BKMs for equipment and process engineers. Align and integrate Preventive Maintenance (PM) procedures across the Micron network, ensuring accessibility and efficiency through a standardized system. Deploy and sustain SEAL system BKMs globally, ensuring critical processes are standardized and maintained. Minimum Qualifications: A Bachelor's degree in Engineering or a related field, or equivalent experience.
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