Product And Fitting Specialist Jobs

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an Customer Success Manager, you support a portfolio of customers to ensure they onboard successfully, adopt Trustpilot effectively, and achieve measurable value from the platform. You are accountable for driving strong Business Adoption and Gross Renewal Rate (GRR) within a structured, high-volume portfolio, with Net Promoter Score (NPS) tracked as a key measure of customer experience and satisfaction. This role follows defined playbooks and processes to deliver consistent, repeatable customer success outcomes while developing your capability to manage more complex portfolios over time. What you'll be doing: Onboarding & Activation: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption. Adoption & Value Realization: Drive measurable Business Adoption across your customer portfolio to deliver tangible results. Retention & Churn reduction: Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively. Retention & Churn Reduction: Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Customer Experience & NPS: Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Customer Issue Resolution: Act as the first line for customer issues related to onboarding, usage, or product value, escalating commercial or billing matters to the Account Manager. Customer Advocacy: Partner with Marketing to identify case study, testimonial, and reference opportunities. Voice of the Customer: Collaborate with

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. Start in minutes with a fully managed, scalable Postgres database and a suite of tools that eliminate the complexity of backend development. Use one or use all—Supabase gives teams the flexibility of open source with the speed and simplicity of a modern platform, so they can move fast without sacrificing control. What Are We Looking For We’re looking for a Platform Security Engineer to join our team and help strengthen the security of Supabase’s infrastructure, cloud platform, Kubernetes environments, and containerized workloads as we continue to scale. You’ll work closely with infrastructure, platform, SRE, product engineering, and technical leadership , helping us proactively reduce risk across the systems that run Supabase. This role is ideal for someone who has deep hands-on experience with AWS, Kubernetes, containers, Linux, and large cloud environments and is excited about securing developer infrastructure without slowing teams down. Success in this role means improving the security posture of the platform through pragmatic engineering, clear technical judgment, and scalable guardrails. What You’ll Be Responsible for In this role, you’ll: Identify and reduce security risk across AWS, Kubernetes, containerized workloads, and platform infrastructure. Conduct threat modeling, architecture reviews, and technical risk assessments for platform and infrastructure systems. Partner closely with infrastructure, platform, and SRE teams to design practical controls and secure-by-default patterns. Improve Kubernetes and container security across areas like workload isolation, RBAC, admission control, secrets, network policy, and runtime hardening. Assess container runtime and Linux isolation risks, in

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Software Engineer, Data Layer As a Software Engineer on the Data Layer team within the Platform group, you'll shape the API (GraphQL) platform that connects every client application to Coinbase's backend services, handling the majority of user traffic across Consumer, Base, and Institutional products. You'll own the critical systems that route and serve API requests at scale, improving reliability, performance, and developer experience for hundreds of engineers building on this foundation layer. What you'll do: Own and deliver projects end to end, from scoping and system design through implementation, rollout, and production validation, driving measurable progress on the team's highest-priority initiatives. Design and build high-reliability, low-latency systems serving millions of users, tackling challenges like caching, upstream service optimization, and efficient connection management at scale. Build and improve the API framework and tooling that hundreds of engineers depend on, making it fast and easy for teams across the company to build, test, and ship independently. Drive operational excellence across T0 services: own SLOs, improve observability, lead incident response, and reduce operational toil so the team can invest in high-leverage work. Partner cross-functionally with product engineering teams to design API schemas, support service launches, and ens

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Execute renewal processes with a focus on expansion and long-term partnership development Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools Proven ability to expand product

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are growing our engineering team at Trustpilot and are looking to welcome a Software Engineer I into the Trust Tech department! You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. This is a place where you can grow as an individual, learn from senior mentors, and have a real influence on the direction of our projects. About the team: You will be joining a brand new team being built within the Trust Tech department, focusing specifically on businesses. The team is responsible for building and maintaining automated systems that enforce Trustpilot’s terms of use for businesses. This includes developing systems for automatic detection, enforcement of misuse, and internal investigation tools. This work is vital to maintaining Trust and Transparency on the platform. To achieve this, we collaborate closely with Data Scientists, Data Ops, and ML Ops to build sophisticated automated architectures that integrate detection models and robustly scale our misuse enforcement. What you’ll be doing: Work in a cross-functional “full ownership” team alongside Product, Design, and Data Science. Implement and release new features with a focus on backend stability and scalability. Help build solutions to handle high-volume data processing for fraud detection. Maintain and improve the internal tooling frontends (React) used for investigations. Troubleshoot existing software, squash bugs, and learn how to optimize database performance. Participate in technical discussions and learn best practices for Infrastructure a

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are growing our engineering team at Trustpilot and are looking to welcome a Software Engineer I into the Trust Tech department! You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. This is a place where you can grow as an individual, learn from senior mentors, and have a real influence on the direction of our projects. About the team: You will be joining a brand new team being built within the Trust Tech department, focusing specifically on businesses. The team is responsible for building and maintaining automated systems that enforce Trustpilot’s terms of use for businesses. This includes developing systems for automatic detection, enforcement of misuse, and internal investigation tools. This work is vital to maintaining Trust and Transparency on the platform. To achieve this, we collaborate closely with Data Scientists, Data Ops, and ML Ops to build sophisticated automated architectures that integrate detection models and robustly scale our misuse enforcement. What you’ll be doing: Work in a cross-functional “full ownership” team alongside Product, Design, and Data Science. Implement and release new features with a focus on backend stability and scalability. Help build solutions to handle high-volume data processing for fraud detection. Maintain and improve the internal tooling frontends (React) used for investigations. Troubleshoot existing software, squash bugs, and learn how to optimize database performance. Participate in technical discussions and learn best practices for Infrastructure a

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are growing our engineering team at Trustpilot and are looking to welcome a Software Engineer I into the Trust Tech department! You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. This is a place where you can grow as an individual, learn from senior mentors, and have a real influence on the direction of our projects. About the team: You will be joining a brand new team being built within the Trust Tech department, focusing specifically on businesses. The team is responsible for building and maintaining automated systems that enforce Trustpilot’s terms of use for businesses. This includes developing systems for automatic detection, enforcement of misuse, and internal investigation tools. This work is vital to maintaining Trust and Transparency on the platform. To achieve this, we collaborate closely with Data Scientists, Data Ops, and ML Ops to build sophisticated automated architectures that integrate detection models and robustly scale our misuse enforcement. What you’ll be doing: Work in a cross-functional “full ownership” team alongside Product, Design, and Data Science. Implement and release new features with a focus on backend stability and scalability. Help build solutions to handle high-volume data processing for fraud detection. Maintain and improve the internal tooling frontends (React) used for investigations. Troubleshoot existing software, squash bugs, and learn how to optimize database performance. Participate in technical discussions and learn best practices for Infrastructure a

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Principal Engineers at Intercom have the opportunity to lead the definition and execution of key strategic initiatives. You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects. Provide assessments of project progress, risks and challenges to engineering leadership to help guide resource allocation and prioritisation. Contribute to our technical architecture as we grow. We scale to service requests from all ou

About the Team OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world. This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told, in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning. About the Role We are seeking a Web Producer to own the execution and delivery of web projects across OpenAI.com . You’ll drive work from intake through launch, translating briefs into clear production plans, coordinating cross-functional inputs, managing timelines and dependencies, and ensuring every experience is accurate, polished, and delivered on time. You’ll partner closely with Marketing, Growth, Product, Design, Communications, and Engineering to operationalize web work in a fast-moving environment. This is a hands-on production role: you’ll build pages while owning the details, quality, communication, and follow-through that make launches run smoothly. This role is based in San Francisco. The role requires a hybrid schedule, with employees in the office Monday through Wednesday. In this role, you will: Own web projects from intake through launch, translating requests and creative briefs into structured production plans, managing timelines, dependencies, and handoffs, and proactively surfacing risks. Build and update pages using existing components, templates, and design systems; implement content, layouts, imagery, assets, and metadata accurately across single-page updates and multi-page launches. Partner wit

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of data. Join the Snowflake team. Snowflake is experiencing rapid growth and we are expanding our team to support and accelerate this growth. We are deeply committed to our employees, customers, values, and culture. We are looking for individuals who have a growth mindset and the practical insight to address current challenges while also laying the foundation for future success. As a member of the Snowflake team, you will be responsible for promoting and fostering diversity and inclusivity. We are in search of an Enterprise Acquisition Sales Manager who embodies Snowflake’s values and has a proven track record of creating an inclusive and collaborative work environment that brings people and ideas together. This individual should possess strong communication skills, be open to giving and receiving constructive feedback, be adept at recognizing and celebrating the achievements of others, and have a genuine passion for our technology, as well as a commitment to continuous learning and teaching. YOU MAY BE A GOOD FIT FOR THE TEAM IF YOU HAVE: An understanding of Snowflake's product in order to be able to provide guidance to navigate complex technical evaluations Drive to enable, coach, develop and motivate a robust Enterprise sales team Developed territories b

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff FullStack Engineer, AI Acceleration Team The AI Acceleration Team The AI Acceleration Team builds AI features right where identity and agents meet. Companies are handing real access to AI agents faster than their controls can keep up, and two problems show up first: how do you authorize what an agent is allowed to do on someone's behalf, and how do you keep both people and agents from being phished? We take those on directly. Our North Star: to get AI right, you have to get identity right. We are a new team, and we shape the problems as much as we solve them. We bring a product mindset to the work: we dig into what customers actually need, define the outcome, and build toward it. We move fast, stay close to the real problem, and are honest about what works. The Staff FullStack Engineer Opportunity As a Staff FullStack Engineer on the AI Acceleration Team, you will own the technical build for solving agent authorization and phishing resistance. You see what needs doing and start it. This is 0-to-1 work, meaning you will move on problems before they are fully specified, always keeping customer success as the ultimate bar. You will help shape which problems we take on, make architectural calls that outlive any single project, and set the technical bar for how we work. You will enforce least privilege for what agents can do and make phishing-resistant access the default. We build with Vercel and AWS, and you will likely work heavily in JavaScript/TypeScri

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase Tokenized Equities give eligible non-US users a simple way to buy tokens backed 1:1 by US stocks and ETFs — no brokerage account needed. The tokens are issued out of Abu Dhabi Global Market (ADGM), a regulated financial center overseen by the FSRA, and trade 24/7 onchain. We're hiring an Accounting Manager to be the finance lead for this product. This is a senior individual contributor role for someone who likes to build. You'll own the accounting and reporting model from the ground up — accounting policy, regulatory and legal entity reporting, controls, GL operations, and finance systems — coordinating across Tax, Treasury, FP&A, and controllership, as well as external auditors and regulators. If you like solving hard problems and building from scratch, this role is for you. What You'll Do Build the accounting model from the ground up — covering token issuance and redemption, asset tracking, intercompany flows, and the close process Own regulatory compliance and reporting to the FSRA for this business. This includes liaising with the regulator to ensure a consistent understand of the rules, building a robust, efficient and well controlled reporting process and remaining responsive ad hoc queries Partner with Product, Engineering, Legal, Tax, Compliance, Treasury, FP&A, and Finance Data so new flows are accurate, controlled, and scalable Sign of

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the role Supabase is scaling its AWS partnership across multiple go-to-market motions, and gaming is one of the fastest-moving. This role owns the AWS gaming segment end to end, driving adoption of Supabase within game studios building on AWS, and managing the technical and commercial relationship with AWS's gaming ecosystem (GameLift, gaming ISVs, and gaming-focused SI/SA teams). You'll work closely with our SI partner ecosystem (including gaming-focused system integrators) on feature enhancements, run co-sell motions with AWS gaming account teams, and build the pipeline that proves out gaming as a durable growth motion for the AWS relationship. What you'll do Own the AWS gaming segment strategy and roadmap Manage relationships with AWS's gaming team (GameLift, gaming ISV/partner org) and gaming-focused AWS SAs Drive the SI partnership motion with gaming systems integrators -- including scoping technical gap analyses (SDK coverage across Unity, Unreal, Godot), negotiating MNDAs/agreements, and managing joint GTM plans Build and run co-sell pipeline with AWS gaming account teams through ACE Identify and close gaps in Supabase's gaming-specific product story (SDK support, real-time/multiplayer patterns, missing feature parity vs. incumbents) Represent the gaming motion in AWS SCA/funding conversations, providing data and narrative to support investment asks Partner with product marketing on gaming-specific content, case studies, and launch narratives Who you are 3-5+ years in partnerships, alliances, or business development, ideally with AWS or another hyperscaler Experience working with or in the gaming industry (studios, publishers, or gaming-focused ISVs/SIs) a strong plus Track record

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase is looking for a strategic, motivated communications leader to serve as the Internal Communications partner for our People Success team. With a new Chief People Officer building the next chapter of our people strategy, this role will shape how that vision reaches every employee through clear, well-timed, and compelling communications. What you’ll do: Serve as dedicated Internal Communications partner to the People Success team, owning communications strategy for People programs and company-wide rollouts with a business-first, product marketing orientation. Advise the CPO and senior People leaders on high-stakes moments, including org changes, policy shifts, leadership transitions, and other high-stakes announcements, crafting messaging that is clear, human, and builds trust Own internal communications for the People Success Team itself, including monthly town halls, leadership communications, and other resources that build team awareness, alignment, and culture. Write and edit range of content, including CPO comms, town hall scripts, company announcements, and FAQs, translating People programming into clear value propositions for Coinbase leaders and employees. Build scalable communications infrastructure, including editorial calendars, playbooks, measurement frameworks, and rhythms that support a growing People organization. Coordinate with broader In

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff FullStack Engineer, AI Acceleration Team The AI Acceleration Team The AI Acceleration Team builds AI features right where identity and agents meet. Companies are handing real access to AI agents faster than their controls can keep up, and two problems show up first: how do you authorize what an agent is allowed to do on someone's behalf, and how do you keep both people and agents from being phished? We take those on directly. Our North Star: to get AI right, you have to get identity right. We are a new team, and we shape the problems as much as we solve them. We bring a product mindset to the work: we dig into what customers actually need, define the outcome, and build toward it. We move fast, stay close to the real problem, and are honest about what works. The Staff FullStack Engineer Opportunity As a Staff FullStack Engineer on the AI Acceleration Team, you will own the technical build for solving agent authorization and phishing resistance. You see what needs doing and start it. This is 0-to-1 work, meaning you will move on problems before they are fully specified, always keeping customer success as the ultimate bar. You will help shape which problems we take on, make architectural calls that outlive any single project, and set the technical bar for how we work. You will enforce least privilege for what agents can do and make phishing-resistant access the default. We build with Vercel and AWS, and you will likely work heavily in JavaScript/TypeScri