Product Complaints Analyst 2 Jobs

About the Opportunity We are seeking a passionate, technically-minded Product Manager - Product Factory to join our Core Systems team. Our mission is to disrupt traditional core banking technology standards by building highly configurable, modular, and automated solutions that enable rapid financial product launches across Europe, backed by automated compliance and seamless data flows. The Core Systems segment is split between our Barcelona and Berlin, which serve as the primary product and tech hubs for N26 globally. What is the "Product Factory"? The Product Factory is the central engine room of N26’s core banking platform. Rather than hardcoding software from scratch for every new country or account type, the Product Factory builds the modular "building blocks" (flexible APIs, internal configuration engines, and a centralized product catalog) of the bank. As the Product Manager for this group, you will own the internal platforms that allow N26 to dynamically mix, match, and launch new financial products (like specialized savings accounts, premium tiers, or localized lending features) in a highly competitive, scalable, and compliant manner. In this role you will: Build Internal Self-Service Tools: Drive the strategy and execution for self-service product configuration and orchestration tools, enabling internal regional and market teams to launch or modify financial products without needing engineering intervention. Own Platform Strategy & Roadmap: Define and execute the roadmap for N26's core product infrastructure, including the orchestration of transactional and gateway data flows that power our underlying financial systems. Manage the Central Product Catalog: Maintain and scale the central system of record for N26's financial features, interest rates, limits, and fee structures, ensuring high system availability and data integrity. Cross-Functional Collaboration: Partner with other product managers, designers, and core engineers to continuously improve N26'

Digital Product Director — IDEO London Digital Product Director In a Nutshell IDEO London is looking for a Digital Product Director to help shape what it means to design AI-driven products that people actually trust. This is a senior role for someone who thinks of AI as a design material — not a feature set — and who understands that the hardest problems in AI aren't just technical. They're human. You'll spend most of your time embedded in client work, directing product engagements from brief through to market. But you'll also help build something bigger: IDEO's AI product practice in Europe, at a moment when the regulatory landscape — the EU AI Act, CSRD, EHDS — is becoming a genuine creative opportunity for the organisations brave enough to treat it that way. You'll report to the London Leadership Team and work closely with directors and interdisciplinary teams across the studio. Business development is a natural part of the role — growing relationships, shaping opportunities, and helping clients understand what it genuinely means to build AI into their products and organisations responsibly. Why is this role important for IDEO's work? The question has shifted. Companies aren't asking "what can AI do?" anymore. They're asking "how do we make AI investment turn into something our customers actually want — and trust?" That's the work. And it takes more than technical fluency. It takes the ability to sit at the intersection of human need, business ambition, and the emerging rules that will define how AI gets built in Europe. IDEO's London studio is positioned to lead here — and this role is central to making that happen. We're not building an ML shop. We're building the practice that helps clients move from aspiration to reality: designing socio-technical systems that are trustworthy by design, not just compliant by accident. Once here you will Lead digital product engagements from brief through to market, owning quality, pace, and the client relationship throughout

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Design team defines and delivers user-facing experiences across Stripe. Product Designers work closely with engineers, product managers, researchers, strategists, operations, data scientists, and marketers to shape products from early strategy through launch and iteration. You’ll be joining the Risk team, which shapes how businesses get started on Stripe, build trust, stay compliant, and grow with confidence. The work spans businesses of every size and helps keep both our users and the Stripe ecosystem safe. Risk is a high-impact design space where the problems are both strategic and complex. As a designer on the team, you’ll help bring clarity to critical user moments, reduce friction for legitimate businesses, and raise the craft bar where trust, ease, and confidence matter most. This role is a strong fit for a designer who is energized by complexity, motivated by impact, and excited to turn difficult systems into simple, intuitive experiences. What you'll do In this role, you’ll design experiences that help businesses start and grow successfully on Stripe. You’ll work closely with cross-functional partners to define problems, shape direction, and ship high-quality experiences. Responsibilities Translate complex systems, policies, and operational constraints into clear, thoughtful product experiences Identify high-leverage opportunities that improve coherence across journeys, touchpoints, and surfaces Partner closely with PMs,

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . Product Managers at Yext lead product development from strategy to design and execution by breaking down complex problems and customer needs. Day-to-day you will meet with customers and work closely with Design, Engineering, Data Science, Product Marketing, and Go-to-Market teams to drive software development from start to finish. This role is highly cross-functional, with constant opportunities to learn, innovate, and make a meaningful impact across the business. As a Product Manager focused on Consumer Experience, you will own the vision, strategy, and execution for the products that power direct engagement between businesses and their customers. You will help define how organizations communicate at scale while maintaining personalized, compliant, and high-quality interactions. You will play a key role in shaping the future of AI-powered and automated communications. What You’ll Do Lead the end-to-end product development lifecycle for 1:1 communication products, from ideation through launch and iteration. Define the vision and roadmap for messaging and communication capabilities across channels such as messaging platforms, reviews and emerging conversational interfaces. Collaborate cross-functionally with Product, Des

The Internal Data team is on a mission to power data-informed decisions and applications across MongoDB, oriented around the business areas of Customer, Product, Finance, and Employee. We build and scale the data products MongoDB employees rely on every day, including data pipelines, datasets, analytics, APIs, ML models, and frameworks that form the backbone of our internal data ecosystem. We treat data as a product. That means applying the same rigor, user focus, and outcome orientation to internal data that MongoDB brings to its external-facing platform and products. As MongoDB scales, our financial data footprint has grown exponentially. You will inherit the challenge of providing the focus and product management needed to transform complex, high-volume consumption data into clean, compliant, and near-real-time financial products; moving our Finance teams away from manual workflows and toward automated, AI-driven forecasting. We are looking to speak to candidates who are based in NYC, Austin, Palo Alto, or San Francisco for our hybrid working model. What You'll Do Drive the end-to-end product vision, strategy, and roadmap for critical data products that power company-wide financial planning, forecasting, spend efficiency, and operational rigor Navigate ambiguity and shape requirements by partnering deeply with Finance leadership to unpack complex, unformed business problems. Proactively translate high-level financial strategies into concrete data requirements, technical frameworks, and user stories Lead cross-functional squads to design, build, and deploy robust pipelines, datasets, dashboards, APIs, and frameworks. Champion underlying data management tools that serve as the foundational engine for AI and BI across the enterprise Act as the ultimate advocate for the voice of the data consumer. Proactively audit user workflows, enforce data trust, and relentlessly push for the right strategic technical solutions over temporary, ad-hoc fixes Ruthlessly prioritize t

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role Paytm Ads is strengthening its position as a leading outcome-driven advertising platform, powered by high-intent first-party data, machine learning–led optimization, and robust measurement and attribution capabilities. As Director of Product, you will lead the evolution of our existing ads platform into a performance-first, data-powered ecosystem, unlocking stronger advertiser outcomes across ROAS, CAC, and conversions. This role sits at the intersection of ads, data, and commerce, and requires a strong blend of strategic thinking, product depth, and execution excellence. What You’ll Drive 1. Outcome-Driven Ads Platform Define and scale Paytm’s performance advertising stack, focused on delivering measurable outcomes (ROAS, CAC, conversions)Build solutions across: Audience targeting & retargeting Campaign optimization Conversion tracking & attribution. 2. First-Party Data & Audience Systems Leverage Paytm’s rich transactional and behavioral data to build high-quality audience segments Design and scale privacy-safe data activation frameworks, including clean room (DCR) capabilities Enable advertisers to activate their own data in a secure, compliant manner. 3. ML-Led Decisioning & Optimization Lead the development of machine learning–driven systems for: Bidding & budget allocation Ad ranking & personalization Audience selection and lookalike modeling Drive continuous improvement in model performance and business outcomes. 4. Data Infrastructure & Platform Thinking Build and evolve data platforms and decisioning engines that power real-time ad delivery and optimization Ensure systems are scalabl

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Group Product Manager on the Financial Engineering team within Platform , you'll define how Coinbase's finance infrastructure scales to support hundreds of billions of dollars in annual transaction volume. This team empowers every finance function at Coinbase to operate with precision, agility, and foresight, and you'll own the product strategy for finance transformation, automation, and AI-driven tooling. This is a high-visibility role with direct exposure to Coinbase's Chief Accounting Officer, and you'll lead a team of PMs to deliver mission-critical systems across accounting, treasury, and financial reporting. What you'll do: Own the product strategy and roadmap for finance transformation, including process automation, AI-driven insights, and system modernization, ensuring alignment with Finance leadership priorities and company-wide objectives. Lead and develop a team of product managers, setting the bar for product craft, stakeholder management, and technical depth across the Financial Engineering organization. Drive cross-functional execution of high-impact initiatives spanning reconciliation tooling, SOX-compliant change management for the financial reporting pipeline, new product finance onboarding, and self-serve tools for Accounting and Treasury. Partner directly with senior leaders in Finance, Product, and Engineering to prioritize a portfolio of ini

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity: The Risk function at OKX is responsible for the overall risk and fraud prevention culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. We’re also deeply committed to moving the needle on risk standards for the crypto industry, building products in a compliant way, and protecting the company from financial, regulatory and reputational risks. Our team consists of seasoned risk professionals who are based across our global offices. Our vision is building a world class smart and scalable risk service that will prevent, detect, and respond to fraud which will improve business revenue, reduce user friction, and enhance user trust . As the leader of it, you will own and build OKX fraud risk systems and manage the roadmap to enable our legitimate customers to gain access to a wide array of crypto assets. The scope of this role includes designing and developing risk models, risk products and risk platforms, integrating with fraud & risk vendors, enabli

RDQ427R275 Location: San Francisco or Seattle At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. More about the team: The Serverless Workspaces team is the engine behind Databricks' shift from a "configure-first" to a "use-now" platform. We are redefining the customer onboarding experience by removing the heavy lifting of cloud infrastructure without complicated networking, storage, and cluster configuration, just instant access to data and AI. Our mission is to deliver "Workspaces in Seconds." We are building the invisible infrastructure that allows any use (not just infrastructure or IT teams) to spin up a fully governed, secure, and compliant Databricks environment instantly. You will own the strategy for this next-generation platform layer, balancing the simplicity of a SaaS experience with the control enterprise customers demand. The impact you will have: Drive the transition to Serverless: You will lead the strategy to unify the journey to onboard to serverless and classic workspaces and drive 10X usage of serverless in the next year Democratize Workspace Creation: You will design and ship flows that allow users to spin up workspaces instantly with little friction while maintaining strict governance guardrails and company policies Redefine the "Getting Started" experience: You will lower the barrier to entry by removing the requirement for customers to

RDQ427R275 Location: San Francisco or Seattle At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. More about the team: The Serverless Workspaces team is the engine behind Databricks' shift from a "configure-first" to a "use-now" platform. We are redefining the customer onboarding experience by removing the heavy lifting of cloud infrastructure without complicated networking, storage, and cluster configuration, just instant access to data and AI. Our mission is to deliver "Workspaces in Seconds." We are building the invisible infrastructure that allows any use (not just infrastructure or IT teams) to spin up a fully governed, secure, and compliant Databricks environment instantly. You will own the strategy for this next-generation platform layer, balancing the simplicity of a SaaS experience with the control enterprise customers demand. The impact you will have: Drive the transition to Serverless: You will lead the strategy to unify the journey to onboard to serverless and classic workspaces and drive 10X usage of serverless in the next year Democratize Workspace Creation: You will design and ship flows that allow users to spin up workspaces instantly with little friction while maintaining strict governance guardrails and company policies Redefine the "Getting Started" experience: You will lower the barrier to entry by removing the requirement for customers to

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity: The Risk function at OKX is responsible for the overall risk and fraud prevention culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. We’re also deeply committed to moving the needle on risk standards for the crypto industry, building products in a compliant way, and protecting the company from financial, regulatory and reputational risks. Our team consists of seasoned risk professionals who are based across our global offices. Our vision is building a world class smart and scalable risk service that will prevent, detect, and respond to fraud which will improve business revenue, reduce user friction, and enhance user trust . As the leader of it, you will own and build OKX fraud risk systems and manage the roadmap to enable our legitimate customers to gain access to a wide array of crypto assets. The scope of this role includes designing and developing risk models, risk products and risk platforms, integrating with fraud & risk vendors, enabling healthy business growth and enhancing customer risk experience. This role will work closely with risk strategy, risk analytics, operations, engineering partners and compliance to achieve th

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity: The Risk function at OKX is responsible for the overall risk and fraud prevention culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. We’re also deeply committed to moving the needle on risk standards for the crypto industry, building products in a compliant way, and protecting the company from financial, regulatory and reputational risks. Our team consists of seasoned risk professionals who are based across our global offices. Our vision is building a world class smart and scalable risk service that will prevent, detect, and respond to fraud which will improve business revenue, reduce user friction, and enhance user trust . As the leader of it, you will own and build OKX fraud risk systems and manage the roadmap to enable our legitimate customers to gain access to a wide array of crypto assets. The scope of this role includes designing and developing risk models, risk products and risk platforms, integrating with fraud & risk vendors, enabli

About the Role Join the Controls Technology division as a Technology Product Owner. In this critical role, you will act as the bridge between complex business needs and our engineering teams. You will be empowered to translate intricate requirements for risk and control systems into a flawlessly managed backlog of epics and user stories. Your primary mission is to drive the delivery of high-quality, compliant software by ensuring our development teams have the clarity and context needed to execute effectively, sprint after sprint. This is a role for a product owner — someone who thrives on execution, champions quality, and is passionate about building world-class technology solutions in a dynamic, global financial environment. What You'll Do 1. Backlog Ownership & Agile Execution Own and Master the Backlog: Meticulously create, refine, and prioritize the product backlog, ensuring it is transparent, well-understood, and always ready for at least two sprints ahead. Translate Vision into Action: Deconstruct complex business requirements into well-defined Epics, User Stories, and precise Acceptance Criteria, ensuring a high percentage of stories are accepted without rework. Drive Sprint Success: Serve as the dedicated point of contact for the engineering team, providing unwavering clarity during sprint planning, daily stand-ups, and throughout the development cycle to remove ambiguity. 2. Solution Definition & Quality Assurance Define the "What": Partner with business stakeholders to elicit, analyze, and document requirements, defining the precise solution to be built. Champion Quality: Drive a quality-first mindset with a relentless focus on clear, testable acceptance criteria to minimize ambiguity and reduce critical defects in UAT. Demonstrate Value: Conduct compelling de

About the opportunity We are seeking an experienced Lead Technical Product Manager for our Machine Learning Platform within the Intelligent Operations Platforms segment. In this role, you will define the long term vision, platform architecture, and execution strategy for core Machine Learning infrastructure across N26. Your work will enable squads across the bank to automate risk assessments, prevent financial crime, and scale operational efficiency. Our ML Platforms team serves as the central nervous system for real-time, data-driven decisioning. We build and scale horizontal ML capabilities that allow critical functions including Financial Crime, Credit Risk, and Core Operations to execute with absolute precision at scale. As a Lead Product Manager, you will drive multi-squad strategy, transforming complex predictive models into resilient, compliant, sub-second scoring systems. In this role, you will Drive the Core ML Platform Vision: Define and execute the multi-year roadmap for the central Machine Learning platform, ensuring alignment with broader engineering architecture and executive business goals. Lead High-Volume ML Portfolios: Oversee complex predictive ML capabilities supporting high-throughput banking systems, focusing on real-time transaction monitoring, automated credit risk scoring, and operational workflow decisioning. Scale Enterprise MLOps Infrastructure: Own the platform tooling and standards across the full ML lifecycle. Drive strategic decisions around feature stores, real-time feature extraction pipelines, model registries, automated retraining triggers, and CI/CD for ML. Establish Model Evaluation and Governance: Define robust offline and online model evaluation frameworks, shadow deployment mechanics such as champion and challenger testing, and real-time monitoring for model drift, inference latency, and data quality degradation. Bridge Technical Leadership and Compliance: Partner closely with Principal Data Scientists, ML Engineers, Security

About the opportunity We are seeking an experienced Lead Technical Product Manager for our Machine Learning Platform within the Intelligent Operations Platforms segment. In this role, you will define the long term vision, platform architecture, and execution strategy for core Machine Learning infrastructure across N26. Your work will enable squads across the bank to automate risk assessments, prevent financial crime, and scale operational efficiency. Our ML Platforms team serves as the central nervous system for real-time, data-driven decisioning. We build and scale horizontal ML capabilities that allow critical functions including Financial Crime, Credit Risk, and Core Operations to execute with absolute precision at scale. As a Lead Product Manager, you will drive multi-squad strategy, transforming complex predictive models into resilient, compliant, sub-second scoring systems. In this role, you will Drive the Core ML Platform Vision: Define and execute the multi-year roadmap for the central Machine Learning platform, ensuring alignment with broader engineering architecture and executive business goals. Lead High-Volume ML Portfolios: Oversee complex predictive ML capabilities supporting high-throughput banking systems, focusing on real-time transaction monitoring, automated credit risk scoring, and operational workflow decisioning. Scale Enterprise MLOps Infrastructure: Own the platform tooling and standards across the full ML lifecycle. Drive strategic decisions around feature stores, real-time feature extraction pipelines, model registries, automated retraining triggers, and CI/CD for ML. Establish Model Evaluation and Governance: Define robust offline and online model evaluation frameworks, shadow deployment mechanics such as champion and challenger testing, and real-time monitoring for model drift, inference latency, and data quality degradation. Bridge Technical Leadership and Compliance: Partner closely with Principal Data Scientists, ML Engineers, Security