Product Complaints Analyst 2 Jobs

Biohub is the first large-scale initiative bringing frontier AI models, massive compute, and frontier experimental capabilities under one roof. We're building a general-purpose system to accelerate scientific discovery, integrating frontier AI models, biological foundation models, and lab capabilities, with the ultimate goal of curing disease. Our technology powers scientists around the world, translating AI capabilities into tools that accelerate research everywhere. The Team Our AI research team sits at the heart of our mission to unlock new dimensions of biological understanding. You will leverage state-of-the-art AI to accelerate discovery and drive transformative insights in biology—developing novel AI models purpose-built for biological research, engineering robust systems that enable breakthrough science at unprecedented scale, and translating these advances into practical tools that empower researchers worldwide. Our approach is comprehensive and integrated, bringing together world-class AI model development, exceptional engineering talent, high-quality biological data, powerful computing infrastructure, and strategic partnerships. Success requires excellence across five interconnected pillars: training frontier AI models specifically for biology; building engineering systems that maximize research velocity and efficiency; executing a sophisticated data strategy that fuels AI development; operating a world-class AI compute platform; and creating impactful products that transform AI capabilities into accessible scientific tools. The Opportunity This role is part of the Data team, which focuses on owning the strategy, sourcing and implementation for data supporting AI research and development. Our goal is to maximize the speed, agility, and capability of biological AI research by connecting public data resources and Biohub's experimental platforms to AI systems. The data that trains biological frontier models comes in dozens of modalities—sequences, images, sp

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Freddie Mac’s Investments & Capital Markets Division is seeking a Quantitative Analytics Senior to develop, implement, monitor, and execute quantitative models that support counterparty credit risk management, fixed-income derivatives valuation, and related business and risk management decisions. The candidate should be self-motivated, has a strong quantitative and computational background, and communicates effectively with technical and business stakeholders. As part of the Models & Analytics team, this role will primarily support Freddie Mac’s Counterparty Credit Risk Management and Asset-Liability Management functions, with responsibilities spanning model development, implementation, monitoring, data processes, documentation, and business user support. Our Impact: This role focuses on the design, development, implementation, and monitoring of quantitative models and analytics that support counterparty credit risk, exposure measurement, derivatives valuation, and related risk management activities. The models and analytics developed by the team provide key inputs into counterparty credit risk management, portfolio management, business reporting, and risk-informed decision-making across the division. Your Impact: • Develop, implement, and maintain quantitative models primarily for counterparty credit risk measurement, with additional coverage of interest rates, derivatives valuation, and valuation components related to mortgage products. • Implement models and analytics using programming languages and tools such as MATLAB,

About the Job: LaunchDarkly is looking for an Enterprise Developer Advocate to build a new motion from the ground up: education-first technical sessions inside our largest accounts. Most enterprise customers know LaunchDarkly for one thing. Inside those same companies are teams shipping AI features, running experiments, and managing risky releases who have never met us. You'll design and run sessions that teach those engineers something genuinely useful, build internal champions alongside our account teams, and surface expansion opportunities the field can act on. This starts as a pilot, and how it scales will be shaped by what you prove. It's a role for someone who wants to own a motion, not a queue. Responsibilities: Build the motion: design the Enterprise Developer Advocacy program from pilot to repeatable practice, including session formats, account selection criteria, readouts, and measurement Run sessions inside target accounts: deliver education-first technical sessions (agents and AgentControl, safe rollouts, experimentation, runtime control) tailored to each account's stack and use cases Build champions with the field: partner with AEs, SEs, and CS to identify accounts, find and develop internal champions, and hand off what surfaces cleanly to the teams who should own it Keep it credible: protect the non-promotional, education-first nature of the sessions; this motion works because it isn't a sales pitch Prove it with evidence: instrument the pilot, produce session readouts, debrief with reps, and make the scale, adjust, or stop recommendation based on what the data shows Shape what comes next: as the motion proves out, define how it scales, including the playbook future advocates would run Qualifications: A background spanning at least two of: developer advocacy, solutions engineering, developer education, technical marketing Comfortable in enterprise rooms: you can teach a technical session to fifty engineers and handle hardball questions from a skeptical

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by gl

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX or Seattle, WA About the Department Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems a

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations | Austin, US OR Seattle, US About the Role Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through day-to-day operations and creative problem-solving. The US Indirect Tax Manager is responsible for supporting the company’s US indirect tax function across a dynamic multi-state business environment. This role requires a strong analytical mindset and technical background with the ability to navigate complex and evolving tax matters with a practical business-oriented approach. The ideal candidate is detail oriented, solutions driven and comfortable working cross functionally to support accurate compliance, effective risk management and scalable tax processes. Core Responsibilities Serve as a key indirect tax advisor to internal business partners, providing clear, well-reasoned guidance on complex sales and use tax matters across multiple jurisdictions. Analyze and interpret state and local tax laws, regulations, and administrative guidance to form defensible positions in complex areas, including SaaS, digital products, and evolving tax frameworks. Exercise sound judgment in gray areas of tax law by evaluating available guidance and evidence to support consistent and audit-ready positions. Review externally prepared sales and use tax returns in detail, focusing on numerical accuracy and the reasonableness of the overall position. Prepare and maintain sales tax account reconciliations to ensure accurate balance sheet reporting. Manage US indirect tax compliance activities including business license tax, gross receipts tax, property tax and related state and local indirect tax filings. Identify systemic issues, risk areas, and control gap

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. The opportunity We are looking for an experienced Account Executive to join our Sydney-based sales team and own new-business growth across Malaysia, Singapore, and Hong Kong.You will manage the full Mid-Market sales cycle, from outbound prospecting through to close, while building trusted relationships with senior customer stakeholders across the region. This role requires a consultative, value-based selling approach and the ability to adapt to different APAC markets and buying environments. What you’ll be doing Own new-business sales across Malaysia, Singapore, and Hong Kong. Build and manage a healthy pipeline across Mid-Market and Enterprise accounts. Generate and progress pipeline through a balanced inbound a

The Datadog Major Accounts Team is focused on driving new business and expanding the current Datadog footprint with our largest and most strategic clients. The success of the Major Accounts Team directly impacts the success of Datadog and is a highly visible position with bold revenue targets. We are searching for seasoned and successful Account Executives that have a passion for technology and a fast-paced sales environment. The Major Accounts Team has experienced unprecedented success since its inception in 2021 and we are continuing to expand the team. This is a lucrative opportunity for any driven and competitive salesperson. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into a targeted set of accounts while running an efficient sales process Nurture existing client relationships and grow the Datadog footprint Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of the customer's business Negotiate favorable pricing and business terms by selling value and ROI Demonstrate resourcefulness when faced with challenges Determine necessary steps to close business and gain customer validation Identify a robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 7+ years Enterprise software sales experience Experienced in selling Fortune 100 companies with the ability to win new business Experience managing a complex account team from multiple GTM Ecosystem partner functions to support Sales cycle Experience/success selling new solutions into accounts already leveraging core technical products Combination of leveraging existing customer contacts and net new PG to brea

Get to Know the Sales Team Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” The Opportunity As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. This role will be based remotely in Monrtreal What You’ll Be Doing Prospect into CTOs, Engineering/IT leaders, and technical end users Grow a current base of MongoDB customers by landing new workloads through outbound prospecting Manage the full sales cycle for all MongoDB Products & Services Develop and execute a strategic territory plan to achieve revenue targets Collaborate with the sales ecosystem to drive sales initiatives and partnerships Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach What You’ll Bring To The Role 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Software Engineer Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.. Auth0 Auth0 is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver conve

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Overview At Okta, we are building a world where anyone can safely use any technology, and within Okta Platform R&D, we're specifically focused on protecting the future of work. We are a globally-minded company dedicated to delighting our customers across the world. We are looking for an experienced full stack Staff Software Engineer (with a focus on UI) who is passionate about building large-scale, mission-critical infrastructure in a fast-paced agile environment. The ideal candidate will be excited about joining a platform team that is driving several cross functional initiatives within the company. You will be responsible for defining the forward-looking vision for Okta’s UI platform infrastructure. You will work with a globally distributed engineering team to build the frameworks and systems that empower all feature teams to effectively deliver world-ready software. You will play a crucial role in developing and maintaining shared libraries and tools used across the entire organization, ensuring accessibility, scalability, and adherence to Okta’s coding standards. If you are passionate about technical leadership and have a deep expertise in transforming complex products for a global audience, then we want to talk to you. In this role, you’ll get to… Define, own, and drive the architectural vision and technical roadmap for a major UI platform subsystem (e.g., internationalization and localization infrastructure), securing buy-in across dependen

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring a Senior Financial Data Analyst to lead the Reporting sub-team within Finance Data & Insights. This sub-team is core to ensuring all key Run the Business (RTB) financial reports are complete, accurate, and operationally reliable on a day-to-day basis. The mandate is two-fold: build repeatable systems, playbooks, and documented workflows that reduce reactive work, and own the primary stakeholder relationships for RTB work across teams. This is a high-visibility role that combines hands-on ownership of critical reporting with team leadership and process-building. Responsibilities: Own all RTB and Compliance reporting (tax, airports, audit requests, etc.), ensuring accuracy, completeness, and operational reliability Build and maintain process documentation, checklists, and operational playbooks that make reporting workflows repeatable and resilient Receive and operationalize reports stabilized by Finance Data Products, integrating them into day-to-day RTB reporting operations Reduce fire-drill, ad-hoc response patterns by replacing them with documented, recurring workflows and automation Identify and drive automation opportunities across RTB reporting processes to improve efficiency, reduce manual effort, and further reduce ad-hoc work Own primary stakeholder relationships for RTB work, serving as the go-to point of contact across teams Lead large-scale, cross-functional initiatives with significant autonomy — from problem definition through execution — proactively communicating progress and risks to stakeholders and management Proactively identify risks, gaps, and opportunities for improvement within RTB reporting and drive initiatives to address them Experience: BA/BS with 5+ years of experience in finance, accounting, business, consulting, or analytics Advanced proficiency in

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Risk Engineering builds the systems that protect Stripe from fraud, credit losses, and regulatory risk across user onboarding, compliance, financial crimes, and identity verification. Financial Crimes Engineering builds the systems and controls that let Stripe safely onboard businesses in emerging and regulated industries while keeping Stripe in compliance with sanctions law, anti-money-laundering rules, and financial partner requirements. We keep known bad actors off Stripe, find new through ongoing detection, and build AI-augmented tooling that helps expert reviewers resolve cases quickly and accurately. We operate at scale, screening every user, enforcing jurisdictional restrictions across money movement in real time, and automating signal acquisition and synthesis into investigation workflows. We're now re-architecting our screening platform to make it safe and easy for new Stripe products to launch with the right financial crimes controls, to express richer policy as code, and to serve as a multi-tenant Risk Platform offering across Stripe's products and subsidiaries. What you'll do As a Staff Engineer on Financial Crimes Engineering, you'll own technical direction across our screening, detection, and review systems. You'll design infrastructure that balances screening latency with accuracy, build the systems that surface emerging risk and collect information to resolve it, and ensure investigators have the tooling they need.

Principal Consultant – Semantic Data & AI Engineering Capco | Data & Analytics | New York, NY About the Role Capco is seeking a hands-on Principal Consultant to design and build semantic data solutions that make enterprise data usable by artificial intelligence, machine learning, analytics, and business applications. This role is designed for a versatile technical leader who can move across knowledge-graph engineering, AI solution development, data modeling, and data-pipeline delivery. The successful candidate will help clients connect structured and unstructured information, create machine-understandable representations of business knowledge, and provide trusted context for AI applications. You will work across multiple project roles depending on client needs—serving as a semantic architect, knowledge-graph engineer, AI engineer, data engineer, technical lead, or client advisor. This is not a research-only or ontology-only position. The role requires someone who can translate business requirements into practical solutions and contribute directly to architecture, code, data pipelines, testing, and production delivery. What You’ll Do Design and implement enterprise knowledge graphs, semantic layers, ontologies, taxonomies, and graph-based data products. Translate business concepts, policies, documents, data models, and subject-matter expertise into governed, machine-readable knowledge models. Build semantic data pipelines that acquire, transform, map, validate, enrich, and load data from databases, APIs, files, documents, events, and cloud platforms. Integrate knowledge graphs with AI and machine-learning solutions, including generative AI, retrieval-augmented generation, GraphRAG, semantic search, and intelligent agents. Support NLP and document-intelligence use cases such as entity extraction, entity linking, relationship extraction, classification, natural language inference, and knowledge extraction. Combine graph traversal, vector search, metadata, rules