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Product Engineer 2 Jobs

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New Relic
📍 Atlanta• Full-time• From $120K/yr
1mo ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Associate Technical Success Manager (TSM) is a high-impact role responsible for the complete post-sales technical journey and expansion architecture within our enterprise customer base. In this role, you will act as the customer's ultimate technical champion. You will drive platform adoption and consumption while leading the technical architecture for expansion motion. By bridging the gap between hands-on technical implementation and strategic business value, you will ensure our largest enterprise customers unlock the full power of the New Relic platform, driving both value realization and new consumption opportunities. What you'll do 1. Drive Onboarding, Adoption & Consumption Guide Customers to Committed Consumption: Work alongside customers during the onboarding process, understanding their needs and guiding them through best practices to ensure prompt achievement of committed usage levels. Manage Mutual Activity Plans: Design and execute Mutual Activity Plans (MAPs) tied directly to customer business outcomes. Set clear milestones, celebrate customer achievements, and proactively address any implementation hurdles. Maintain Consumption Levels: Proactively engage with customers to mitigate churn risks by continuously demonstrating platform value and addressing technical concerns. 2. Champion Technical Architecture & Expansion Value-Driven Storytelling: Deliver tailored, high-impact product demonstrations that move beyond "feature-function

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Twilio
📍 United Kingdom• Full-time• Remote
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Strategic Account Executive. About the job This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on Southern Europe. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and GP growth, as well as sourcing net new opportunities within a set of accounts. Responsibilities In this role, you’ll: Servicing the fastest growing customers in the region. Growing our revenue and gross profit share of wallet within your key account list. Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software. Maintaining the highest levels of customer satisfaction. Create pricing proposals, negotiating terms and managing the contract process. Selling so

REMOTErestaigo
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Bridge is building financial infrastructure that makes money more programmable and global. The Financial Partnerships team develops the ecosystem that powers Bridge and Stripe’s stablecoin products and financial infrastructure. The team works across Bridge and Stripe to develop strategic relationships with banks, exchanges, asset managers, liquidity providers, and stablecoin ecosystem partners. These partnerships support reserve management, liquidity, distribution, and card-related products for both businesses and their shared customers. What you'll do As a senior Partnership Development Manager, you will define and execute the financial-partnership strategy that powers Bridge and Stripe’s stablecoin products and financial infrastructure. You will own a strategic ecosystem of financial-partner relationships across markets. You will turn market insight into durable, high-impact partnerships, from strategy and negotiation through launch, expansion, and ongoing performance management. You will work directly with senior Stripe leaders and external executives to make investment tradeoffs, align priorities, and shape long-term product and partnership strategy. Responsibilities Define and lead multi-year partnership strategy across reserves, liquidity, distribution, card-related products, and the stablecoin ecosystem, using market and commercial insight to shape Bridge and Stripe priorities Own a strategic financial-partner ecosystem across mar

gitgofinance
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PE
1mo ago

Sales Executive / Sr. Sales Executive — Motor Insurance Department: Paytm Insurance Broking | Location: Noida, Uttar Pradesh Experience: 0 months – 5 years | Employment Type: Full-time Role Overview The Sales Executive / Sr. Sales Executive (Motor Insurance) will be responsible for driving sales of motor insurance products (Two-Wheeler, Private Car, and Commercial Vehicle policies). The ideal candidate will be adept at converting leads, understanding customer vehicle insurance needs, and generating insights that help refine lead quality and sales strategies. Key Responsibilities Generate and convert telesales leads specifically for motor insurance products (Two-Wheeler, Four-Wheeler, and Commercial Vehicles). Maintain an in-depth understanding of motor insurance features, benefits, add-on covers (Zero Dep, Engine Protect, RSA), and policy terms across multiple insurers. Identify potential customers through cold calling, renewals, referrals, or digital leads provided by the organization. Engage with customers to understand their vehicle insurance requirements and recommend the best-fit policies. Assist customers with seamless policy issuances, rollovers, and renewal conversions. Achieve daily, weekly, and monthly motor insurance sales targets. Provide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency. Prepare and maintain sales reports, pipeline updates, and conversion data in CRM tools. Stay updated on motor insurance industry trends, new product offerings, and IRDAI regulatory changes. Key Skills & Competencies Strong communication, negotiation, and persuasion skills. Sound knowledge of motor insurance concepts (IDV, NCB transfers, Third-Party vs. Comprehensive cover, Add-ons). Customer-first mindset with an ability to build rapport quickly. Analytical thinking to generate insights from lead and sales data. Ability to work independently as well as in a team-based environment. Good command of spoken and

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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Business Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence by developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst core business audiences. The Strategy & Operations function supports Business Marketing with operating models and cadences; strategic planning; portfolio, resource, and investment management; measurement and organizational learning that empower our teams to move at pace with clarity and confidence. About the Role We’re looking for a Resource Manager that will put the right work in the right place, with the right people, at the right level of effort. Creative work is where the portfolio becomes real. You will work closely with creative teams, integrated marketing, product marketing, agencies, regional teams, and leadership to ensure high-priority work has a realistic path forward. You will create clarity for teams on how to move fast, using intuitive and simple processes rather than adding complex systems or bureaucracy. This role owns the front door to business creative and integrated marketing work: intake, triage, prioritization, routing, staffing, and capacity planning across product campaigns, line-of-business motions, integrated marketing programs, launches, regional requests, and one-off asks. Because of that, this role requires a strategic thinker who applies rigor and judgment to every new idea. You will independently assess what matters most, clarify the real need behind the ask, and determine whether work should be grouped into an existing campaign, routed to another team, self-served, supported by an agency or contractor, deferred, or declined. This role may be based in San Francisco or performed remotely, subject to approved hiring locations and recruiting guidance. In this rol

REMOTEawsrestai
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About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails. About the Role We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations. This is a senior IC role. Success is not primarily cases closed; it is durable improvement in the operating model and the reviewers who run it. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies. Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces. Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements. Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations. Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership. Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes. Build hands-on solutions—SQL analyses, scripts, dashboards, LLM eval workflows, evidenc

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Gilead
📍 California• $94.9K – $122.9K/yr
1mo ago

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description We are seeking a highly motivated, attentive, and self-driven candidate to join our team, Biologics Pivotal Formulation and Process Development, as a Senior Research Associate. Once onboarded, the successful candidate will contribute in developing formulation and drug product processes for innovative molecules in pivotal clinical and commercial stages. The candidate will have tremendous opportunities for career growth in a fast-paced and resource-rich environment through training and professional relationships. The ideal candidate is expected to be action oriented with high expectations of themselves and others. They should have good verbal and written communication interpersonal skills. <

Excelrecruitment
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Philips
📍 Remote Based• Remote• $87K – $139K/yr
1mo ago

Job Title Trade Compliance Manager, Master Data & Controls Job Description Trade Compliance Manager, Master Data & Controls Our Trade Compliance Master Data & Controls Manager will own the operational framework required to ensure Philips Respironics import/export part-number data, trade documentation, and broker-facing compliance information are complete, accurate, current, and actionable. You will create and maintain a controlled trade compliance data-management system that ensures every active/imported/exported part number has the required master data, documentation, regulatory flags, and ownership needed to support compliant and efficient customs clearance. Your role: Will serve as the single point of accountability for trade master data readiness across SAP plant names, Philips trade databases, customs broker platforms, and internal business workflows. The role will convert today’s reactive, RFI-driven process into a controlled, visible, governed system that enables proactive compliance execution, faster customs clearance, reduced broker escalations, and stronger regulatory readiness. Own Trade Master Data Governance: Lead the accuracy, completeness, and visibility of import/export trade compliance data across SAP, product master systems, trade databases, and broker platforms. Establish data standards, governance processes, and controls to ensure critical trade attributes such as classifications, country of origin, regulatory indicators, and supporting documentation are maintained and audit-ready. Drive Broker and System Alignment: Ensure trade compliance data is synchronized across SAP, invoices, broker databases, and other trade repositories to prevent shipment delays and clearance issues. Proactively identify and resolve data discrepancies, while managing broker inquiries through root-cause correction rather than one-time transactional fi

REMOTEaiSAPExcel
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Philips
📍 Shanghai• Remote
1mo ago

Job Title Remote Service Leader Job Description Job Responsibilities: • Coordinates the strategic planning and execution of large-scale service delivery initiatives, ensuring alignment with organizational goals and client expectations, while driving continuous improvement across all service operations. • Leads and manages multiple service delivery projects simultaneously, coordinating with cross-functional teams to ensure the seamless integration and delivery of services that meet or exceed customer satisfaction targets. • Works under limited supervision and contributes to development, modification, and execution of organizational policies impacting immediate operations of a business and/or region and/or function and potentially organization wide. • Coaches a group of diverse talent to develop their skills and ensure achievement of individual and team goals, and networks with key contacts outside own area of expertise and maintains strategic partnerships with external/internal stakeholders. • Acts as the primary point of contact for high-profile clients, building and nurturing long-term relationships to understand their strategic needs and ensuring that service delivery is tailored to support their business objectives. • Conducts in-depth analysis of service performance metrics, identifying critical areas for improvement, and implementing data-driven strategies to enhance service quality, efficiency, and overall customer experience. • Develops and enforces best practices, processes, and methodologies for service delivery, ensuring consistency, reliability, and scalability across all projects and service engagements. • Drives innovation in service delivery by staying abreast of industry trends, emerging technologies, and customer feedback, and incorporating these insights into the continuous enhancement of service offerings. • Collaborates with product development,

REMOTEproject managementcustomer serviceCRM
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Work Flexibility: Field-based The company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical, and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Our mission Together with our customers, we are driven to make healthcare better. What you do As a sales representative in our Sports Medicine specialty, you’ll be the face of Stryker products. Acting as a sales lead, you’ll prepare and participate in leading sales pitches and demo meetings as well as working with cross-divisional sales reps to create strategic goals and targets. You’ll participate in trade shows, analyze market territory, manage inventory reports, negotiate prices and terms of transactions, and solve product problems for customers. You aren’t just selling products – you’re also acting as a subject matter expert. We’ll count on your confident and patient nature to educate and inform doctors, nurses, and staff personal about the use and maintenance of our products, as well as direct product evaluations in the Operating Room or office settings. Want to know the best part this role? Every day is unique – our best sales reps have the freedom to adjust their time to focus on what will bring the most

We’re looking for an Account Executive, Mid-Market to help us develop and close new business with mid-market Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. You will work with our inbound lead generation teams, helping our prospective customers choose Hootsuite as their Social Media Management partner. This is a hybrid position open to candidates based near Hootsuite's London office. In this role, you will report to the Manager, Mid-Market Sales. WHAT YOU’LL DO: Successfully acquire new mid-market customers within our landmark industries by responding and actioning internal leads in order to achieve individual quota targets. Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective customers. Forecast and close new business revenue every month. Proactively seek out insightful market and industry information in order to effectively develop rapport with mid-market customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges. Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers. Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents. Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer. Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding. Engag

artificial intelligenceaisalesforce
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Instacart
📍 United States• Remote
1mo ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Customer Experience & Operations organization is at the heart of how we support the millions of customers, shoppers, and partners who rely on our platform every day. Within that organization, the CX Technology Programs team is responsible for driving the development and deployment of technology solutions that meaningfully improve the support experience at scale. We are looking for a CX Technology Program Manager to join a small, high-impact team working at the intersection of automation, operations, and product execution. This role sits within a team of three — two individual contributors and a people manager — and will play a critical role in bringing structure, coordination, and momentum to an ambitious chatbot automation program. With 14 automations currently in active development across Shopper and Customer support programs and s

REMOTEaisalesforce
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I
1mo ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Customer Experience & Operations organization is at the heart of how we support the millions of customers, shoppers, and partners who rely on our platform every day. Within that organization, the CX Technology Programs team is responsible for driving the development and deployment of technology solutions that meaningfully improve the support experience at scale. We are looking for a CX Technology Program Manager to join a small, high-impact team working at the intersection of automation, operations, and product execution. This role sits within a team of three — two individual contributors and a people manager — and will play a critical role in bringing structure, coordination, and momentum to an ambitious chatbot automation program. With 14 automations currently in active development across Shopper and Customer support programs and s

REMOTEaisalesforce
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C
1mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Job Location: Washington DC About the department The Customer Support Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer experience. As the eyes and ears of the company, TAMs relay customer feedback to drive service improvements and future product dev

aicustomer service
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At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. You will be Lyft support’s voice on all social media channels, fielding questions and resolving issues from passengers and drivers in real-time. As an active representative of Lyft, you will strengthen our community by providing a helpful, effortless and trusted support experience. The ideal candidate is a confident and clear communicator who consistently and thoughtfully represents Lyft support and Lyft’s brand across all channels to fully resolve our customers needs. They handle sensitive situations with good judgment, resolving issues with empathy and precision. They understand that trust is built one interaction at a time and take real pride in creating a smooth experience for our entire community. They are highly organized and self-motivated, understanding when to resolve issues independently and when to escalate them. They work well with cross functional partners to ensure Lyft's support & brand voice remains unified. Most importantly, they are reliable, detail-oriented, and dedicated to delivering excellent service to our customers. Responsibilities: Triage problems from our community and own issue resolution, escalating to designated team(s) only when necessary Be Lyft’s support voice on social media and other digital channels and exercise impeccable judgment as Lyft's support representative Proactively solve issues and foster trust with our beloved customers Create a personalized, positive and effortless experience for the Lyft community Work cross-functionally with Product, Marketing, and other teams to ensure a cohesive voice of support Be a community advocate for Lyft Willingness to work a wide range of hours and weekends Experience: 1+ years of experience in customer service or sales mandatory 1+ years of experience with social media or communications is a plus! Cap

artificial intelligencecustomer service
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