About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who are you? We are seeking a Software Engineer to join the Ema team. You are passionate about designing and developing maintainable software applications. You are a creative problem solver who thrives in ambiguity and can make abstract problems concrete. Most importantly, you are excited to be part of a mission-oriented, fast-paced, high-growth startup that can create a lasting impact. You Will: Design, develop, and implement exceptional user interfaces for web applications, using modern web technologies such as HTML, CSS, and JavaScript. Collaborate closely with product managers, UX designers, and other stakeholders to gather requirements, own the user experience, develop wireframes, and create high-fidelity prototypes. Develop and maintain API integrations, ensuring seamless communication between front-end and back-end systems, as well as with third-party services. Build, test, and deploy web applications using a variety of web development frameworks, such as React, Angular, Vue.js, or Next.js. Troubleshoot and resolve UI-related issues, guaranteeing a consistent and optimal user experience across multiple platforms and devices. Build end-to-end writing clean, maintainable, and
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About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who are you? We are seeking an experienced Enterprise Software Engineer to join the Ema team. As an Enterprise Software Engineer, you will be responsible for designing, developing, and maintaining our enterprise software applications. You will work with a cross-functional team of product managers, designers, and developers to deliver high-quality software solutions that meet the needs of our enterprise clients. The ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. Most importantly, you are excited to be part of a mission-oriented, fast-paced, high-growth startup that can create a lasting impact. You will: Develop and maintain enterprise software applications, including API, data, application, and service development Write clean, efficient, and maintainable code by employing test-driven development process. Build scalable and reliable back-end systems using languages like Go and Python Develop and maintain APIs using REST or GraphQL Integrate multiple enterprise applications and services using a scalable framework like FastAPI Build and maintain data schema using PostgreSQL,
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. In this role, You Will: Design, develop, and implement exceptional user interfaces for web applications using modern web technologies such as HTML, CSS, and JavaScript. Collaborate closely with product managers, UX designers, and other stakeholders to gather requirements, own the user experience, develop wireframes, and create high-fidelity prototypes. Develop and maintain API integrations, ensuring seamless communication between front-end and back-end systems using React and gRPC. Contribute to back-end development with a focus on creating robust APIs and ensuring smooth communication between the front-end and server using technologies like Node.js or Python. Build, test, and deploy full-stack web applications using React and gRPC, while ensuring responsiveness, performance, and scalability. Optimize web applications for performance, accessibility, and SEO best practices. Troubleshoot and resolve UI and back-end related issues, ensuring a consistent and optimal user experience across multiple platforms and devices. Write clean, maintainable, and well-documented code adhering to established coding standards, and deploy/debug using platforms like Vercel. Ideally You'd Have: Bachelor
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who you are We are seeking an experienced DevOps Engineer to join our growing team and play a pivotal role in designing and building our platform and infrastructure as we continue to scale our product and user base. As a part of our team, you will be working in a dynamic, fast-paced environment to ensure the reliability, scalability, and performance of our systems, while focusing on service architecture and deployment, query optimization, distributed systems, data and machine learning infrastructure, and security and authentication. Most importantly, you are excited to be part of a mission-oriented, fast-paced, high-growth startup that can create a lasting impact. You will: Partner with product teams to architect, design, and build the foundational infrastructure for our products. Design, develop, and deploy highly available and scalable Multi-tenant SaaS solutions on any one of the public cloud networks like AWS, Azure and GCP. Leverage technologies such as Kubernetes, Helm, Terraform, and Istio to achieve infrastructure resilience. Drive the automation of infrastructure tasks, from provisioning to configuration management and deployment, utilizing tools like Terraform, Ansible, a
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role Overview & Key Responsibilities This is a high-leverage leadership role that spans architecture, execution, and org-building, and will shape the direction of our AI / ML initiatives at Ema. We are seeking an AI / ML technical leader who can take a vision and build it. As a Principal ML Engineer at Ema, you will be a senior technical leader responsible for shaping the machine learning roadmap, architecting large-scale ML systems, driving innovation, and ensuring our mixture of expert models (LLM + SLM + Custom Model) is accurate and performant at scale. You will collaborate across teams (research, product, infra, data, etc.), mentor senior engineers, and influence strategy and execution at company-wide levels. Responsibilities Lead the technical direction of GenAI and agentic ML systems that power enterprise-grade AI agents — spanning reasoning, retrieval, tool use, and integrations across various SaaS products. Architect, design, and implement scalable production pipelines for model training, fine-tuning, retrieval (RAG), agent orchestration, and evaluation — ensuring robustness, latency efficiency, and continuous learning. Define and own the multi-year ML roadmap for GenA
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role You'll be an engineer who builds AI agents in production, sitting close to the customers who depend on them. This is a full-stack engineering job with an unusually short distance between your code and someone's actual workday. You'll write Go and Python, design schemas, build evals, and present your solution to a senior executive at an enterprise - often in the same week. What You'll Do Design and ship production agents. You'll build agents that are mission-critical from day one: embedded in Teams, Slack, intranets, voice lines, and email, taking real actions against SAP, ServiceNow, Workday, and a long tail of systems nobody has heard of. These run at enterprise volume under enterprise scrutiny. Own the full lifecycle. Discovery, build, eval, launch, and the unglamorous months afterward where an agent goes from good to genuinely reliable. Work directly with the people whose problem it is. You'll sit with leaders at global enterprises, extract the process from their heads, and decide what should be an agent, what should be a workflow, and what should stay human. Push your work back into the platform. The best patterns you find in the field become part of Ema's core product
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who You Are The AI Implementation Engineer owns the technical delivery and stabilization of Ema's agentic AI solutions in customer environments — from commitment through production rollout and steady state. This is a hands-on, post-sales, customer-facing engineering role: you build, you deliver, and you are the technical anchor the customer leans on. You are equally comfortable writing production code, debugging an integration the night before a go-live, walking a customer's VP of Operations through an architecture decision and translating a messy business problem into a feasible agentic workflow. You thrive in ambiguity, make abstract problems concrete, and reduce chaos rather than amplify it when things go wrong. You'll work closely with Value Engineering, Product, Engineering, Infrastructure, and the customer's IT and business teams to prove that agentic AI can be implemented responsibly — not heroically. What You'll Work On End-to-End AI Delivery Ownership Own technical delivery from design alignment through production rollout and Stabilization Configure, extend, and integrate Ema's agentic AI platform to meet customer requirements Ensure solutions align with Ema's agentic arch
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. In this role, you will: Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs. Develop an in-depth understanding of Ema’s technology and underlying architectures Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits. Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment. Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes. Collaborate with customers to design and architect solutions that align with their business goals, ensuring seamless integration with existing systems. Drive project teams towards common goals of accelerating the adoption of Ema’s solutions. Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders. Help take Ema’s solution from POC to production. Understand customers cloud/on-prem environment and their unique needs f
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role Overview We are seeking a seasoned AI Strategist to lead strategic enterprise accounts and play a pivotal role in shaping high-impact AI engagements. This role will work closely with our Executive Leadership Team, providing leverage on our most important deals and helping drive transformative AI adoption across major enterprises. The ideal candidate has previously served as a Senior Engagement Manager (or equivalent) at a top-tier consulting firm such as McKinsey, BCG, Bain, or comparable management consulting firms, and is familiar with complex enterprise sales motions. You must be comfortable engaging at C-level, shaping AI strategy for customers, and partnering cross-functionally to orchestrate successful outcomes. Key Responsibilities Strategic Account Leadership Own and drive AI strategy for high-value enterprise accounts Partner with executive sponsors, customer success, solution engineering, and product to deliver winning AI solutions. Act as the strategic advisor to client leadership, helping define AI transformation roadmaps and business cases. Deal Strategy & Executive Leverage Work closely with the CEO, CRO, and broader leadership team to influence deal strategy
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who are you? We are seeking an experienced Enterprise Software Engineer to join the Ema team in India. As an Enterprise Software Engineer, you will be responsible for designing, developing, and maintaining our enterprise software applications. You will work with a cross-functional team of product managers, designers, and developers to deliver high-quality software solutions that meet the needs of our enterprise clients. The ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. Most importantly, you are excited to be part of a mission-oriented, fast-paced, high-growth startup that can create a lasting impact. You will: Develop and maintain enterprise software applications, including API, data, application, and service development Write clean, efficient, and maintainable code by employing test-driven development process. Build scalable and reliable back-end systems using languages like Go and Python. Develop and maintain APIs using REST, gRPC or GraphQL Integrate multiple enterprise applications and services using a scalable framework like FastAPI Build and maintain data schema u
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. In this role, you will: Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs. Develop an in-depth understanding of Ema’s technology and underlying architectures Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits. Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment. Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes. Collaborate with customers to design and architect solutions that align with their business goals, ensuring seamless integration with existing systems. Drive project teams towards common goals of accelerating the adoption of Ema’s solutions. Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders. Help take Ema’s solution from POC to production. Understand customers cloud/on-prem environment and their unique needs f
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who we are Ema is building the world’s largest agentic AI platform to revolutionize enterprise productivity. Our proprietary technology enables companies to delegate repetitive tasks to Ema, the Universal AI employee, unlocking 10x gains in workforce efficiency. Founded by ex-Google, Coinbase, Flipkart, and Okta executives, we bring deep product and scaling expertise to this mission. Our team includes top engineers from Google, Microsoft Research, Facebook, Square, and Coinbase, and alumni of Stanford, MIT, UC Berkeley, CMU, and IITs. We’ve raised over $90M from top-tier investors including Accel, Naspers/Prosus, Section32, SCB10X, Sozo Ventures, Hitachi Ventures, and prominent angels like Sheryl Sandberg, Jerry Yang, and Dustin Moskovitz. Ema is headquartered in Silicon Valley with hubs in London, Vancouver and Bangalore. Role Overview We are seeking a seasoned AI Strategist to lead strategic enterprise accounts and play a pivotal role in shaping high-impact AI engagements. This role will work closely with our Executive Leadership Team, providing leverage on our most important deals and helping drive transformative AI adoption across major enterprises. The ideal candidate has prev
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. In this role, you will: Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs. Develop an in-depth understanding of Ema’s technology and underlying architectures Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits. Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment. Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes. Collaborate with customers to design and architect solutions that align with their business goals, ensuring seamless integration with existing systems. Drive project teams towards common goals of accelerating the adoption of Ema’s solutions. Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders. Help take Ema’s solution from POC to production. Understand customers cloud/on-prem environment and their unique needs f
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role We are looking for an Engineering Leader to manage and scale multiple product lines in the Voice, BPO, and Workforce Management space. This is a high-impact leadership role that sits at the intersection of real-time voice systems, operations research, and data-intensive platform engineering. You will report directly to the Head of Engineering and own the engineering organization that builds the infrastructure powering Ema’s Voice AI Employees, Agent QA, auto-learning pipelines, rich analytics, and workforce optimization capabilities — all operating as scalable, multi-tenant systems deployed across global geographies. You will collaborate with Product, ML/AI, and Go-to-Market teams to translate customer needs into production systems that handle high volumes of voice data, deliver real-time insights, and continuously improve through automated learning loops. As the owner of multiple product lines, you will balance roadmap priorities across Voice, BPO operations, and WFM (work force management) — ensuring each product evolves cohesively while meeting distinct customer needs. What You Will Do Scalable Multi-Tenant Systems Architect and build multi-tenant systems that serve ent
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The role “The ideal forward deployed builder is a composite. Not a software engineer, not a product manager, not a solutions architect or a salesperson — but able to draw on any of these to solve the customer’s problems, in the customer’s building, on the customer’s timeline, against the customer’s data.” Ema is building the Universal Agentic Control Plane — the layer where enterprises turn messy, human-run business processes into AI Employees that actually do the work. The platform is powerful. The bottleneck is people who can walk into a customer’s world, see what should be automated, and make it real. That’s this role. We’re looking for a Forward Deployed Builder to embed inside our customers and partners, find the highest-value opportunities for agentic automation, solution them, build the demo, win the deal, and then stay to implement it in production. You go in alone, Rambo in the jungle, armed with your wits, your skills, and the most powerful agentic platform on the market. We’ll train you hard before you deploy. After that, the territory is yours. This is not a support role behind an account team. You are the account team, the solutions architect, and the builder, compress
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