Product Reliability Engineer Jobs

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Forward Deployed Reliability Engineer (FDRE), you ensure stability and reliability of mission-critical workflows built on Palantir software. You gather signal by going on call — resolving problems before the customer is impacted — and use those learnings to drive product change, shape our internal tooling, and refine our operational processes such that we provide an increasing quality of service to more and more customers. Your approach is hands-on and pragmatic: you’ll rapidly address issues as they arise with quick and effective solutions and advocate for workflow or product improvements after the immediate issue is resolved. You are energized by engaging directly with problems, from writing a script to automate a manual task, to finding creative workarounds, or building a case for a product enhancement. You don’t just fix issues— you look for opportunities to simplify, automate, and make the entire system more resilient. An FDRE synthesizes learnings from support into best practices for others to follow. These are captured into documentation and shared with the team and broader organization. In this way, you raise the bar for reliability and efficiency across Palantir.

About PostHog Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools. PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously. We started with open-source product analytics, launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products , including: PostHog Code , the only AI devtool that understands your product, not just your codebase. A built-in data warehouse , so users can query product and customer data together using custom SQL insights. PostHog AI , an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. We are: Product-led . More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive . Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible . Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change when needed. Shipping fast: Why not n

About PostHog Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools. PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously. We started with open-source product analytics, launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products , including: PostHog Code , the only AI devtool that understands your product, not just your codebase. A built-in data warehouse , so users can query product and customer data together using custom SQL insights. PostHog AI , an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. We are: Product-led . More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive . Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible . Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change when needed. Shipping fast: Why not n

What we’re doing isn’t easy, but nothing worth doing ever is. Diligent builds helpful robots that work safely and autonomously in real world environments. We move quickly, solve messy problems, and care deeply about reliability at scale. We’re hiring a Manufacturing Reliability Engineer to own production test for our robots at our contract manufacturer: you’ll design and run robust end-to-end test protocols, provision fleets of robots for production, and own the KPIs that define production quality. This role is based in Austin, TX. However, the position will require 50% travel to the Milwaukee, WI area and requires close collaboration across software, hardware, operations, and product engineering teams. Key Responsibilities End-to-end test process ownership. Create, validate, and maintain production test protocols and gating criteria from incoming inspection through final test and shipment. Provisioning of bots. Design and operate provisioning flows (imaging, firmware deployment, configuration, validation) and the tooling/fixtures needed to provision and handoff robots for production. KPIs and continuous improvement. Own key production metrics — First Pass Yield (FPY), cycle time, and test coverage — and drive continuous improvements to meet throughput and quality targets. Test automation & infrastructure. Architect, implement, and maintain automated test frameworks, harnesses, and test rigs used at the CM site. Ensure tests are stable, fast, and provide actionable failure data. Cross-functional escalation & RCA. Lead root-cause analysis for field and production failures; coordinate corrective actions with design, firmware, and CM engineering to close quality loops. On-site production leadership. Be the onsite technical authority at the contract manufacturer: train operators, debug failures on the line, and continuously refine processes with CM partners. What Success Looks Like Improved FPY and reduced rework rates across production builds. Reduced per

As a TPM for SRE, you will partner with SRE leaders and engineers to scale the platform that underpins all of MongoDB’s cloud products. You will drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams. Success in this role means smoother launches, clearer roadmaps, stronger reliability metrics and an SRE organization that's better-equipped to deliver predictability at scale. This role can be based out of our Dublin or Cork office or remotely in Ireland. What You'll Do Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently Requirements 8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs) Skilled at shaping roadmaps and managing dependencies Able to query and interpret

As a TPM for SRE, you will partner with SRE leaders and engineers to scale the platform that underpins all of MongoDB’s cloud products. You will drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams. Success in this role means smoother launches, clearer roadmaps, stronger reliability metrics and an SRE organization that's better-equipped to deliver predictability at scale. This role can be based remotely on the East Coast What You'll Do Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently Requirements 8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs) Skilled at shaping roadmaps and managing dependencies Able to query and interpret metrics, logs, or other data s

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . About tvScientific tvScientific is the first and only CTV advertising platform purpose-built for performance marketers. We leverage massive data and cutting-edge science to automate and optimize TV advertising to drive business outcomes. Our solution combines media buying, optimization, measurement, and attribution in one, efficient platform. Our platform is built by industry leaders with a long history in programmatic advertising, digital media, and ad verification who have now purpose-built a CTV performance platform advertisers can trust to grow their business. We are seeking a Site Reliability Engineer to help operate, scale, and continuously improve a cloud-native platform built on AWS, Kubernetes/EKS, and ArgoCD-driven GitOps workflows. This role will contribute to improving the reliability, scalability, automation, observability, and oper

About the Team: OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. Role Overview We are seeking a Package Reliability Engineer to lead reliability engineering for advanced packages used in high-performance AI and computing systems. The primary focus of this role is to assess package level mechanical and thermal reliability risks and apply thermal and mechanical modeling to optimize package design, material selection, and assembly processes. The engineer will also develop reliability test plans with external partners, identify failure mechanisms, perform root-cause analysis, and recommend practical corrective actions. In this role, you will assess package reliability risks from early architecture development through product qualification and high-volume manufacturing. You will work closely with package design, silicon design, system engineering, manufacturing, and ASIC partners to predict package behavior, develop qualification strategies, resolve reliability issues, and improve overall package robustness and lifetime. In this role you will: Lead reliability test plan and assessments for advanced HPC packages, including risk identification, potential failure-mechanism analysis, root-cause investigation, mitigation planning, and corrective-action development. Drive reliability-focused package design optimization based on thermo-mechanical modeling to improve package reliability, power integrity, thermal performance, mechanical robustness, and platform scalability. Develop, validate, and apply package reliability models and lifetime-prediction

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Reliability Engineer ll (DBA) to join our team! About the Role We are seeking a Site Reliability Engineer (SRE) with a DBA (Database Administration) focus to help ensure the stability, scalability, and reliability of our production database systems - primarily Vitess (distributed MySQL) and Cassandra - alongside the rest of our services and infrastructure. This role operates within procedures and runbooks established by our senior DBA SREs, and focuses on building automation, maintaining observability, and supporting incident response to keep customer-facing systems performing at their best. The SRE will collaborate with engineering, product, and operations teams to embed reliability practices into day-to-day development and operations while contributing to tools and processes that improve efficiency and reduce manual effort Key Responsibilities Database Administration Operating and maintaining high-availability database systems — primarily Vitess (distributed MySQL) and Cassandra — against established architecture and runbooks. Op

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians. The Role We’re looking for a Site Reliability Engineer (SRE) II to help build, maintain, and scale the infrastructure that powers our core products and services. In this role, you’ll work alongside engineering teams to support operational excellence, optimize system performance, and ensure high availability across production environments. This position sits on Tech Foundation, a team that manages core cloud infrastructure, shared data services, and developer tooling to empower our product teams to deliver software efficiently and securely. The ideal candidate has practical experience with cloud infrastructure, automation, and core reliability practices, with a strong desire to solve complex operational challenges in a collaborative environment. _________________________________________________________________________________________ What You'll Do Build, maintain, and support scalable cloud

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. TextNow is looking for motivated Site Reliability Engineer to own infrastructure, monitoring, logging, ci/cd, reliability and everything in between! This role is about impact at scale. You’ll shape how TextNow builds and operates its systems in an AI-first environment where intelligent tooling is embedded into everyday engineering practice. Using AI is not optional, it’s expected. From design and architecture to implementation, testing, debugging, documentation, and operational analysis, you will actively leverage AI tools to increase velocity, improve code quality, and make better technical decisions. We provide a robust suite of AI-powered development tools and workflows to support you, and we expect you to continuously evolve how you use them to raise the bar for efficiency, clarity, and product excellence across the organization. What You'll Do Ensure System Reliability: Design, build, and maintain scalable, resilient, and highly available systems to support TextNow’s infrastructure and services. Automation & Infrastructure as Code: Develop and maintain automation using Terraform, Ansible, and other tools to enable efficient deployment, scaling, and operations of cloud-based systems (AWS preferred). Incident Response & On-Call Support: Participate in an on-call rotation, troubleshoot issues, and drive incident resolution to minimize downtime and improve syste

About Anyscale: At Anyscale , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI , Uber , Spotify , Instacart , Cruise , and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the role: Anyscale is looking for a Site Reliability Engineer to join the Infrastructure team. Anyscale aims to provide the next generation of tools and infrastructure to make developing and running distributed AI applications in the cloud as easy as on your laptop. As part of the Infra team, we build the scalable, secure, and robust backbone that enables this vision. Our team is responsible for both the control plane, which orchestrates cluster management, scheduling, and user access, and the data plane, which ensures high-performance execution of distributed workloads. We are seeking a talented engineers with a strong background in control plane and data plane development, along with expertise in Kubernetes, container orchestration, and cloud-native infrastructure. You will play a crucial role in designing, implementing, and optimizing the critical infrastructure that powers Anyscale’s cloud platform. You will have the opportunity to work on open-source Ray, contribute to our infinite laptop proprietary product, and develop seamless integration between the two, while also delivering high-impact features for our customers. A snapshot of projects you may work on Design, build, and scale services that orches

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. As a Site Reliability Engineer II, you’ll help us balance development velocity with the reliability our customers depend on. You’ll work with engineering teams to implement how their services are measured, investigate production issues across the stack, and turn what you learn into automation, tooling, and documentation that improves reliability. You’ll use agentic development tools as part of your everyday practice, delegating well-bounded tasks, verifying the output, and contributing to the shared context that makes AI effective for the whole team. This is a hands-on individual contributor role at the intersection of Engineering, Product, Customer Success and Technical Support, where you’ll take ownership of part of your team’s systems, deliver reliability improvements end-to-end within your team and grow toward broader influence. This role if offered as remote in Australia. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications for those based in Australia and unrestricted work rights in Australia. At this time, we are unable to offer employer sponsorship or support employer-administered work authorisation for this position. # LI -Remote What you can expect to d

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Site Reliability Engineer at Baseten, you'll define and codify the gold standards of day 2 operations for our ML infrastructure platform. You'll envision and build robust systems, processes, automations, and observability tooling that keep our platform reliable at scale — and that empower the broader organization to operate confidently. You'll work closely with engineering, forward-deployed and product teams: learning from recurring failure patterns, turning tribal knowledge into automated mitigations, and raising the operational floor for the entire company. EXAMPLE INITIATIVES You'll work on projects like these as part of the SRE team: Improve Baseten SRE Practices, by instrumenting SLOs and SLIs, improving alerting and observability for all services. Building AI-assisted tooling for incident triage and response. RESPONSIBILITIES Own the reliability of Baseten's multi-cloud Kubernetes infrastructure, including incident response, post-mortems, and remediation tracking. Build and maintain observability infrastructure — metrics, logging, dashboards, and alerting — as code. Author, validate, and improve runbooks for recurring failure patterns, ensuring they're structured for low-context, safe execution. Identify high-frequency failure patterns and convert them into automated mitigations or self-healing automations. Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, con

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Remote (US East Coast preferred, for timezone coverage) About the team Cloud Infrastructure owns the platform every Synthesia product runs on — AWS, Kubernetes, MongoDB, Temporal, our observability stack, and the vendor and cost relationships underneath them. We're a small, high-leverage team scaling toward a domain-ownership model: small groups that both build and operate the systems they're accountable for. The role We're hiring a dedicated SRE to take real ownership of operational excellence across Cloud Infrastructure. Today, too much critical operational knowledge — vendor relationships, cost management, and incident response — lives with one or two people. Your mission is to take genuine ownership of those domains, make them resilient to any single person, and raise the bar on how reliably we run. This is not simply a ticket-queue or keep-the-lights-on role. You'll own domains end to end: understand them deeply, operate them well, and build the automation and tooling that make them boring . We deliberately pair operational and engineering work so the role grows rather than narrows. What you'll own Incident management & operational excellence — take custody of the incident process: on-call quality, resp