Product Support Engineer Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Agent Gateway Team The Agent Gateway team owns the identity-aware infrastructure that connects enterprise AI agents to the tools, data, and services their organizations authorize. Every call from Claude, Agentforce,, Codex, and internal/homegrown agents to a resource flows through us. We enforce authorization, isolate credentials, mint the right token per target, and produce the audit trails that security teams rely on. We are early in a rapidly evolving space. The standards (MCP, XAA, ID JAG, DCR for agents,CIMD) are being built under our feet. Our roadmap includes hardening the data plane for on-premises customer deployments, extending policy semantics beyond tool-level allowlists, adding native support for Agent-to-Agent brokered delegation, XAA and scaling to tenants with thousands of virtual MCP servers. The Staff Software Engineer Opportunity Okta is looking for a Staff Software Engineer to serve as a technical anchor for the Agent Gateway team. You will own critical parts of the data and control planes and drive architectural design as the MCP and agent identity specs evolve. In this role, you will work close to the metal on request routing, token exchange, credential resolution, and policy evaluation. You will work equally close to the identity control plane on config bundles, tenant fanout, and operational rollouts. You are expected to make sharp technology choices, prototype with agentic tooling, and turn rough product ideas into product

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Secures AI Team The Okta Secures AI Team is building the future of digital identity management. The way companies are using agents and allowing them access is undergoing a fundamental shift, enabling teams to move fast while staying secure. Our North Star is clear: To get AI right, you have to get identity right. We are not just managing identities; we are building the industry's first Identity Security Fabric for the agentic era. As organizations rapidly deploy AI, these non-human entities are acting with access to critical tools, often bypassing traditional perimeters and creating a 'Shadow AI' crisis. Our mission is to move identity from a reactive gatekeeper to a unified control plane, transforming AI risk into business ROI. We are tackling this by implementing a comprehensive four-pillar maturity model: Discover, Onboard, Protect, and Govern. We are driving innovation by defining the standards for Agent Identity—including pioneer work with the AI Agent Tool Registry and support for protocols like MCP and IPSIE. You will be helping us build the infrastructure that allows enterprises to scale AI safely, ensuring every access decision—whether made by a human or an automated agent—is authenticated, authorized, and audited at scale. We are a diverse team of engineers, product managers, and designers who are bringing Okta’s expertise in identity to define the future of Agent Identity management, focusing on enablement while staying secure. The

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Join the Okta Device Access (ODA) team as an outcome-driven and customer-focused Product Manager. Okta Device Access unifies access management from any device to all applications to minimize modern security risks and improve business efficiency. As a Product Manager for Okta Device Access, you will own key product areas and contribute to the continued evolution of ODA to meet customer and business needs. You will work closely with senior product leaders, engineering, and design to define how enterprise organizations secure and manage identity on Windows and macOS endpoints - from deploying the first device, to day two troubleshooting, to fleet level visibility. If you’re passionate about improving customer security and engaging with a vibrant community, we’re looking for you. Your primary responsibilities in these areas will include: Define and execute the roadmap for the Okta Device Access Experience & Lifecycle Own the administrator experience for fleets of devices with Okta Device Access across multiple platforms Drive the Okta-joined administrator experience end-to-end: from enrollment and provisioning to support troubleshooting to device lifecycle management. Collaborate with engineering, design and research teams to define and document user stories and use-cases to guide product development. Conduct research and analysis to identify customer needs and pain points, and use this information to inform innovation, product decisions and prioritiz

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Access Management Engineering Team The Okta Access Management Team builds the foundation for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. Learn more about Okta’s Engineering on our blog . About You We seek a passionate Java Senior Software Engineer to join our dynamic team. The ideal candidate should possess: Solid experience in Java web development. Enthusiasm for developing high-quality, secure, and performant applications. A keen interest in learning about cutting-edge security and identity management challenges. A collaborative mindset and excellent communication skills to work effectively with cross-functional teams. This role offers an exciting opportunity to join a team building innovative identity and security products from the ground up. You will have the chance to work on challenging problems, contribute to the product roadmap, and continuously expand your skills in a rapidly evolving industry. Job Duties and Responsibilities: Collaborate with cross-functional teams (QA, Product, Support, UX) for seamless integration. Following best practices, contribute to technical designs, proposals, and architectural decisions. Develop high-quality, maintainable software components with comprehensive unit/functio

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Access Management Engineering Team The Okta Access Management Team builds the foundation for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. Learn more about Okta’s Engineering on our blog . About You We seek a passionate Java Senior Software Engineer to join our dynamic team. The ideal candidate should possess: Solid experience in Java web development. Enthusiasm for developing high-quality, secure, and performant applications. A keen interest in learning about cutting-edge security and identity management challenges. A collaborative mindset and excellent communication skills to work effectively with cross-functional teams. This role offers an exciting opportunity to join a team building innovative identity and security products from the ground up. You will have the chance to work on challenging problems, contribute to the product roadmap, and continuously expand your skills in a rapidly evolving industry. Job Duties and Responsibilities: Collaborate with cross-functional teams (QA, Product, Support, UX) for seamless integration. Following best practices, contribute to technical designs, proposals, and architectural decisions. Develop high-quality, maintainable software components with comprehensive unit/functio

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is looking for a Principal Engineer to lead the technical strategy and execution for our Indexing & Retrieval Infrastructure across Core, Ads, and Shopping. This role sits at the center of our delivery infrastructure organization and will shape how fresh, relevant, and cost-efficient candidates are generated for the discovery experiences that power Pinterest at scale. What you’ll do: Define and drive the long-term technical vision for indexing and retrieval infrastructure across Core, Ads, and Shopping, aligning architecture investments to measurable improvements in freshness, quality, coverage, reliability, and cost efficiency. Lead cross-org initiatives to modernize Pinterest’s indexing architecture, including advancing unified real-time and incremental retrieval systems that support high-scale, high-quality candidat

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Our Creation Engine teams work on some of the core technologies that power our real time, browser-based Figma Design and FigJam products. These teams work mostly (but not exclusively) on client-side code that runs in the browser. Under the hood, Figma shares a lot of similarities to a game engine. We develop this C++/WebAssembly engine to ensure internal and external developers can rapidly build new products and features that are fast and reliable by default, and own areas such as our in-memory data model (SceneGraph), renderer, and multiplayer client/server protocols. Within Creation Engine's Rendering & Animation org, the Pixel Engine team focuses on platform level work for a mix of rendering and media support at Figma. Pixel Engine works on the rendering engine, and builds new primitives and features to support new company efforts. The Pixel Engine team is looking for engineers with domain expertise in Media processing and playback. Our team is focused on a breadth of platform work, ranging from supporting new animation primitives, shader-based effects, and video and image import/export support. This specific role focuses on the Media components of Pixel Engine. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Work closely with teammates and partners in Engineering, Product, Design, Marketing, User Research, and Data Science to build new features and achieve roadmap goals. We prioritize col

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft - a platform where AI supports creativity instead of flattening it. We’re looking for experienced full-stack engineers to join the Figma Weave team. Whether you're enabling real-time collaboration for thousands of designers, building systems that make design tools robust, performant, and scalable, creating new ways for teams to design and share ideas seamlessly, or powering the features that drive product growth, your work will directly impact the experiences of our users - from startups to Fortune 500 companies. You’ll contribute to our core mission by designing and scaling reliable, secure, and intuitive systems across Figma Weave. Our teams are highly collaborative, work cross-functionally, and focus on building features that support our rapid growth, global expansion, and evolving product surface area. What you’ll do at Figma Weave: Design, build, test, and ship high-quality features across the stack, using technologies like TypeScript, React, Ruby, Go, and more Own key parts of the product that impact user experience, internal productivity, or revenue operations

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for experienced full-stack engineers to join teams across Figma’s Growth and Monetization Engineering organization! This group spans several teams—including Growth, Billing, Enterprise, and Discovery—each focused on solving complex challenges that help millions of users, from startups to Fortune 500 companies, get the most out of Figma. Depending on the team, you might design billing infrastructure at global scale, build secure enterprise access systems, improve how users discover and organize their work, or drive product-led growth and monetization initiatives. As part of these teams, you’ll design and scale reliable, secure, and intuitive systems that power collaboration across Figma’s product suite. Playing a key role in driving our rapid growth, global expansion, and evolving product surface area—while working closely with cross-functional partners to ensure our technology meets the needs of our most sophisticated customers. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Design, build, test, and ship high-quality features across the stack, using technologies like TypeScript, React, Ruby, Go, C++, and more. Own key parts of the product that impact user experience, internal productivity, or revenue operations. Collaborate with cross-functional partners in product, design, data science, support, and sales to shape product direction and solve complex problems. Operate and monitor the systems you build, wi

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Server Platform is at the core of Figma's infrastructure foundation! This area owns the foundational layer of infrastructure that underpins all other infrastructure and application services at Figma. The Foundation team under Server Platform is Infrastructure's infrastructure. This team enables the efficient operation and rapid development of reliable infrastructure at Figma through opinionated platforms. We are building the V2 of Infrastructure and setting key initiatives that will set the tone for infrastructure for the next half decade. We're looking for thoughtful and technical leaders with experience focused on designing the next generation edge and network to handle our growing customer traffic and services. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Design, build and operate scalable distributed systems and services that power Figma's innovative tools for design and collaboration Develop and secure our internal and edge network running on AWS Help design and deploy an internal service mesh network which can support Figma's growing portfolio of services and features Develop intelligent detection and auto-scaling countermeasures for DDoS threats Debug and resolve production issues across services and multiple layers of the stack, reducing mean time to resolution for critical incidents We’d love to hear from you if you have: 4+ years of experience building infrastructure components and services at scale in a cl

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Full Stack Engineer, you’ll have the opportunity to build both the products and the platforms that empower millions of users—from startups to Fortune 500 companies—to create and collaborate in real time. Whether you’re designing core features, improving developer workflows, scaling enterprise infrastructure, or launching entirely new products, your work will directly shape the future of how teams bring ideas to life. You’ll take on complex technical challenges across the stack, building intuitive user experiences, optimizing performance in real-time collaborative systems, and designing secure, reliable, and scalable systems to support Figma’s rapid growth and global expansion. Our engineers are highly cross-functional, partnering closely with Product, Design, Research, and Data to deliver best-in-class experiences. If you’re excited to work across the stack, push the boundaries of product development, and help scale the systems that power Figma, we’d love for you to join us. This opportunity applies to openings at varying seniority levels across our teams, including but not limited to Figma Editor, FigJam, Figma Slides, Figma Sites, Figma Buzz, Growth & Monetization, Internal Tools, Frontend Platform, and our cross-product Foundations team. We’ll discuss more specifics about open roles during the interview process. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Design, build, and sh

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Intro : As an Engineering Manager on the Connections team, you will lead engineers working on product areas that help people engage more meaningfully with others across our platform. You’ll partner closely with cross-functional leaders to shape strategy, drive execution, and build a healthy, high-performing team. This role is ideal for a people-first leader with strong product sense, deep technical judgment, data-driven mindset and an AI-native approach to working. What you’ll do: Lead and grow a cross-functional engineering team working across user-facing product areas and the systems that support them. Set clear goals and drive execution against a roadmap aligned with broader product and business priorities. Partner with Product, Design, Research, and Data Science to shape strategy, prioritize opportunities, and deliver measurable

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Software Engineer, you'll work on some of the most technically challenging and impactful parts of our product. You will be developing high-performance client-side systems in C++/WebAssembly, extending the multiplayer protocols that make collaborative design possible, and building out the communications layer between C++ and Javascript. Your contributions will help push the boundaries of what's possible in the browser. You'll also help shape our user experience by building features that are fast, accessible, and intuitive—even in the face of complex data models and intermittent connectivity. This is a highly collaborative role: you'll partner closely with designers, product managers, and other engineers to plan, build, and iterate on features that serve millions of users around the world. Whether you're optimizing our core engine, building authoring tools, or crafting new platform abstractions, your work will be key to advancing the future of design. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Build core features and frontend infrastructure in a real-time, multiplayer system with a complex in-memory data model (SceneGraph) Optimize performance and memory usage to deliver a fast, reliable UX in the browser using C++/WebAssembly and TypeScript Extend our core C++ engine and multiplayer protocols to support scalable design systems, branching/merging flows, and advanced collaboration modes Design and build APIs and

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for product designers who are excited to shape how teams build together. At Figma, design isn't just how something looks—it's how it works, how it feels, and how it scales. Our designers are systems thinkers, prototypers, storytellers, and craftspeople who care deeply about quality and collaboration. In this role, you'll turn ambiguity into clarity, push the product forward with engineers, PMs, and researchers, and help us invent new ways for people to design and build products together. With an eye for simplicity and craft, curiosity for complex systems, and an appetite for technical challenges, you can help define the future of how software is made. This is a unique opportunity for a designer who loves both craft and technical depth. You'll prototype, build, and ship alongside engineers while helping define foundational experiences that support millions of creators across Figma. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Design and ship end-to-end experiences that help organize, manage, and deliver content across Figma's products, as part of the Content Management Systems team Partner closely with engineering to shape platform capabilities and technical infrastructure that support CMS and open-source initiatives Translate technically complex systems into intuitive, elegant user experiences Prototype early and often to explore ideas, validate concepts, and communicate nuanced interaction and technica

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma Product Managers are highly collaborative self-starters who push their teams to build amazing experiences for all our users. We have a diverse range of experiences and expertise and love learning from each other. Across all product areas, successful Figma PMs thrive on solving hard problems, considering every detail, and achieving ambitious goals. If this sounds like you, come join us! We are hiring PMs across our pillars to support the development of Figma's multiproduct suite and Design offering in particular. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Define and drive the product vision, strategy, and roadmap for your area in alignment with company goals and user needs Lead the full product lifecycle from discovery through launch, balancing technical feasibility, design excellence, and business impact Collaborate deeply with Design, Engineering, and Product Leadership on both strategy and execution Prioritize opportunities based on user insights, data, and business objectives, adapting quickly to evolving needs and signals Conduct market and competitive analysis to inform product positioning and identify areas for differentiation and growth Apply emerging technologies (e.g. LLMs) where they can meaningfully improve user experience and outcomes We'd love to hear from you if you have: Experience leading significant strategic initiatives on highly complex, ambiguous, and scaled products 6+ years o