Product Support Operations Associate Jobs

About the Role: We are looking for a highly analytical and data-driven Business Analyst who can derive actionable insights to support business growth, product strategy, and operational efficiency. The ideal candidate should have strong problem-solving abilities, hands-on experience with SQL and Power BI, and the ability to work closely with cross-functional teams to drive data-backed decision making. Key Responsibilities: ● Analyze large datasets to identify trends, business opportunities, and performance gaps. ● Build and maintain dashboards, MIS reports, and business performance trackers using Power BI. ● Write complex SQL queries for data extraction, validation, and analysis. ● Partner with business, product, marketing, and operations teams to support strategic initiatives. ● Monitor key business metrics and provide actionable recommendations to stakeholders. ● Automate recurring reports and improve reporting efficiency. ● Present insights and findings to leadership teams in a clear and structured manner. Requirements: ● 2–5 years of experience in Business Analytics / Data Analytics. ● Strong proficiency in SQL and Power BI is mandatory. ● Good understanding of data visualization, reporting, and dashboarding. ● Strong analytical thinking and problem-solving skills. ● Experience working with large datasets and deriving business insights. ● Excellent communication and stakeholder management skills. ● Prior experience in fintech, consumer internet, or digital businesses will be preferred. Preferred Skills: ● Knowledge of Excel, Python, or other analytics tools is a plus. ● Exposure to product analytics, customer lifecycle analysis, or performance marketing analytics would be an advantage.

About the Team The Meesho AI Services team is dedicated to revolutionizing customer support through cutting-edge AI technologies like chatbots, voicebots, and predictive analytics. We will partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. In addition to driving technology and process excellence, we actively manage client and partner relationships to ensure alignment on goals and continuous improvement. If you’re passionate about AI, building strong partnerships, and creating impactful change, this is the team for you! About the Role We’re building a next-generation AI Services business (MAS) and are looking for a Strategy & GTM Lead to help shape, scale, and accelerate growth. This is not a typical strategy role. You will operate at the intersection of sales, marketing, product, and customer insight—owning critical levers that drive revenue and market positioning. We’re looking for someone high-agency, deeply curious, and AI-native—someone who doesn’t just analyze problems but builds solutions from scratch.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organisations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Your day-to-day workflow will vary, adapting to the requirements of our users and the technical challenges that arise. One day, you may find yourself collaborating with other engineers to architect a new system that enables a novel workflow, the next you could be fine-tuning performance to enable low-latency operational outcomes. Our Product Development organisation is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product and work collaboratively to build cross functional capabilities, streamline user workflows and continuously improve our software's efficiency and reliability. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and end-users to work optimally. If you’re motivated to develop reliable, performant, and scalable systems, and to design robust APIs and primitives, this role offers the opportunity to make a

Work Flexibility: Hybrid or Onsite Join Stryker’s Global Robotics Customer Care team and support the engineering processes that help maintain and improve service operations for the Mako robotic system and related technologies. This role offers the opportunity to contribute to process development, product lifecycle activities, and continuous improvement initiatives within a regulated medical technology environment. The Process Engineer will support repair, upgrade, and service processes while collaborating across functions to ensure quality, compliance, and operational efficiency. What You Will Do Support new product and process introductions by executing engineering activities and maintaining required documentation in accordance with established development procedures. Lead process and procedure updates related to product launches, product integrations, process improvements, and audit readiness activities. Identify and implement continuous improvement initiatives that enhance service operations, process efficiency, quality, and customer experience metrics. Conduct process investigations, experimental testing, equipment analysis, and validation activities to support repair and upgrade operations. Train service personnel on new processes and procedures while ensuring compliance with quality, safety, and regulated industry requirements. What You Will Need Required: Bachelor’s degree in Engineering or a related technical field. Minimum 0 years of relevant engineering experience. Ability to read and interpret engineering drawings. Working knowledge of geometrical dimensioning and tolerancing (GD&T). Preferred: Minimum 1 year of experience in process engineering, manufacturing engineering, service engineering, or a related field.</

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Summary: The Sr. Materials Planner is responsible for ensuring optimal material availability for Illumina's instrument and spare parts portfolio by balancing supply, demand, inventory, and lead-times to support manufacturing, service, and customer needs. Responsibilities: Develop and execute material plans to support instrument manufacturing, service, repair, and refurbishment operations. Monitor material availability and proactively communicate shortages or surplus to prevent supply disruptions in the network. Manage inventory levels to balance customer service, operational readiness, and inventory investment. Review and recommend updates to planning parameters, lead times, and master data. Analyze demand and supply changes, communicate risks and mitigation plans. Partner with Procurement to resolve delivery issues and improve material availability. Support product lifecycle transitions from a material readiness perspective. Collaborate cross-functionally with Manufacturing, Service, Quality, Logistics, and Supply Plan

POSITION SUMMARY: A Phlebotomist serves patients by identifying the best method for retrieving blood; preparing specimens for laboratory testing; and performing screening procedures. The Phlebotomist will also act as an operations manager for the designated patient service center (PSC) and oversee Natera’s phlebotomy program at the specified location. Depending upon growth opportunities, this role may also require oversight of other phlebotomists as needed to support patient volume growth. *** IF YOUR STATE REQUIRES A PHLEBOTOMY LICENSE, IT MUST BE SENT IN WITH YOUR RESUME WITH YOUR APPLICATION *** PRIMARY RESPONSIBILITIES: Verifies test requisitions by comparing information with orders and requisition documentation; brings discrepancies to the attention of Natera product management leadership. Verifies patient by reading patient identification. Obtains blood specimens by performing venipunctures and finger sticks. Maintains specimen integrity by using aseptic technique, following Natera[KC1] procedures; observes isolation procedures. Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed[MB2] in Natera provided system. Maintains quality results by following Natera procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes reporting KPIs to product management leadership on biweekly basis. Maintains safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations. Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying internal Natera team [MB3] of unresolved orders. Updates job knowledge by participating in educational opportunities; reading professional publications; main

Work Flexibility: Onsite In this position, you will partner with cross-functional teams to monitor product costs, support planning processes, manage inventory controls, and provide financial insights that help drive informed business decisions. What You Will Do Manage the annual standard cost roll-up process and maintain accurate product cost structures within financial systems. Monitor monthly and year-to-date manufacturing costs; coordinate updates to bills of materials and routing structures with operations teams. Support annual budgeting and monthly forecasting activities for the assigned business unit. Coordinate annual physical inventory counts and cycle count programs, including variance analysis and follow-up actions. Track cost reduction initiatives and report progress against established budget and productivity targets. Prepare, analyze, and submit financial and operational metrics through corporate reporting systems. Execute month-end close activities, including cost accounting entries, account reconciliations, accruals, and fixed asset depreciation. Prepare plant performance reports, capital expenditure requests, return-on-investment analyses, system-related accounting support, and ad hoc financial reporting for leadership. What You Will Need Required Qualifications Bachelor’s degree in Accounting, Finance, or a related field. Minimum 3 years of experience in Cost Accounting. Experience using Microsoft Office applications, including Excel. Professional working proficiency in English. Experience with ERP systems such as SAP, Oracle, or similar accounting platforms. Preferred Qualifications <

As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: Experienced in 4+ years of Deal Desk experience Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company Knowledgeable of revenue recognition principles Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong in your attention to detail and communication skills Able to work independently and multi-task in fast paced, high pressure environment Data-driven with strong quantitative skills Analytical with the ability to approach a problem from multiple perspectives Bonus Points: Experience with Salesforce and CPQ Advance level with MS Excel or similar. Datadog values people from all walks of l

Title: Senior Site Reliability Engineer - I, Product Area Focus Location: Noida (Hybrid) Summary of role Own availability, the most important product feature, by continually striving for sustained operational excellence of Sumo’s planet-scale observability and security products. Work alongside your global SRE team, executing on projects in your product-area specific reliability roadmap, to optimize operations, increase efficiency in our use of cloud resources and our developer’s time, harden security posture, and increase feature velocity of our developers Work closely with multiple teams to optimize the operations of their microservices - and improve the lives of the engineers within your product area engineering teams. Responsibilities Support the engineering teams within your product area by maintaining and executing a reliability roadmap of opportunities for improvement for reliability, maintainability, security, efficiency, and velocity - and help for realizing those opportunities. Collaborate with development infrastructure, Global SRE, and your product area engineering teams to establish and continually refine your reliability roadmap. Participate in defining, evolving, and managing SLOs for several teams within your product area. Participate in on-call rotations within your product area to understand operations workload so you can continually work to improve the on-call experience and reduce operational workload for running microservices and related components. Complete projects to optimize and tune on-call experience for your engineering teams. Continually improve the lifecycle of microservices and architectural components from inception and design, through deployment, operation, and refinement. Write code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumo’s developers to deliver features more rapidly. Work closely with the developer infrastructure teams to expedit

About the team The Partnerships team supports OpenAI’s mission by building and managing external relationships that expand product reach, accelerate adoption, strengthen strategic capabilities, and help the company scale responsibly. We partner across the organization to develop ecosystem strategy, create shared value, and support relationships that are critical to OpenAI’s growth. About the role We’re looking for a Partnerships Manager to lead high-impact relationships across technology, product, go-to-market, and operations. You’ll manage a portfolio of strategic external partners—including technology platforms, distribution channels, service providers, and other ecosystem partners—and work closely with internal teams to turn business needs into effective partnership strategies. This role combines relationship management, commercial judgment, and hands-on execution. You’ll help evaluate new partners, negotiate agreements, improve existing programs, and create the operating mechanisms needed to manage partnerships at scale. This role is based in San Francisco or New York in office 3 days a week. In this role, you will Own and deepen relationships with key strategic and ecosystem partners. Develop partnership strategies aligned with OpenAI’s product, go-to-market, and operational priorities. Source, evaluate, and onboard new partners and service providers. Lead commercial negotiations in partnership with Legal, Business Operations, Procurement, Security, and other stakeholders. Translate complex business requirements into clear partner selection criteria and operating plans. Establish performance metrics, governance processes, and regular business reviews for strategic relationships. Identify opportunities to improve economics, service quality, resilience, and scalability across the partner portfolio. Coordinate cross-functional initiatives involving Sales, Product, Engineering, Legal, Security, Marketing, Business Operations, and other partner-facing teams. Monitor

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a Senior Manager, SoFi Plus Member Acquisition to help accelerate the growth of SoFi Plus within the Member Business Unit. This role will focus on overall acquisition strategies and tactics, defining our segmentation strategy, leading the development and optimization of member signup experiences across teams, and tracking all acquisition placements and performance. Success in this role will directly support our ambition to serve millions of SoFi Plus members with the best financial services subscription in the world. The role will be directly responsible for sizing addressable market opportunities, establishing key segments, and determining the unique value propositions that will resonate most for each segment. They will determine how best to address segment growth through each acquisition channel, and build the measurement framework to track impression coverage and performance, along with optimization targets. They will work cross-functionally with Product, Marketing, Data Science, Design, Engineering, Operations, and business stakeholders to launch new acquisition placements, manage launch timelines, surface dependencies, and regularly communicate progress to senior leaders. This is a highly analytical and cross-functional role for someone who can translate data into insights that

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organisations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Your day-to-day workflow will vary, adapting to the requirements of our users and the technical challenges that arise. One day, you may find yourself collaborating with other engineers to architect a new system that enables a novel workflow, the next you could be fine-tuning performance to enable low-latency operational outcomes. Our Product Development organisation is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product and work collaboratively to build cross functional capabilities, streamline user workflows and continuously improve our software's efficiency and reliability. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and end-users to work optimally. If you’re motivated to develop reliable, performant, and scalable systems, and to design robust APIs and primitives, this role offers the opportunity to make a

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Our Product Development organization is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product. Our infrastructure teams are responsible for the lowest layers of our software stack, often focused on database technologies, distributed systems, large scale data systems, security, and application infrastructure. As a Software Engineer on infrastructure, you'll contribute high-quality code to underpin Palantir Foundry and Gotham with performant, secure, and scalable building blocks, enabling products deployed to the most important institutions in the public and private sector. You'll build the foundational capabilities that power our products used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organisations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Your day-to-day workflow will vary, adapting to the requirements of our users and the technical challenges that arise. One day, you may find yourself collaborating with other engineers to architect a new system that enables a novel workflow, the next you could be fine-tuning performance to enable low-latency operational outcomes. Our Product Development organisation is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product and work collaboratively to build cross functional capabilities, streamline user workflows and continuously improve our software's efficiency and reliability. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and end-users to work optimally. If you’re motivated to develop reliable, performant, and scalable systems, and to design robust APIs and primitives, this role offers the opportunity to make a

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Our Product Development organization is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product. Our infrastructure teams are responsible for the lowest layers of our software stack, often focused on database technologies, distributed systems, large scale data systems, security, and application infrastructure. As a Software Engineer on infrastructure working on our Foundry platform, you'll contribute high-quality code to underpin Palantir Foundry and Gotham with performant, secure, and scalable building blocks, enabling products deployed to the most important institutions in the public and private sector. You'll build the foundational capabilities that power our products used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. We’re hiring engineers who are passionate about solving real-world problems and empower