Work Flexibility: Onsite What you will do This position is responsible for environmental compliance, occupational safety, industrial hygiene, and support of sterilization operations while partnering closely with Operations, Quality, Engineering, and Maintenance teams. The role requires balancing operational needs with regulatory compliance, risk management, and employee safety. Own and lead site Environmental, Health & Safety programs and management systems. Establish and sustain a strong safety culture through visible leadership, coaching, employee engagement, and influence across key site functions. Maintain strong field presence through observations, safety walks, contractor oversight, and risk assessments to identify operational risks, escalate concerns, stop work when needed, and support safe and compliant operations. Serve as the site owner for environmental permitting and regulatory compliance, including permits, reporting, submissions, renewals, modifications, and agency interactions. Partner with Legal, Engineering, Operations, and Quality to assess process changes, sterilization validations, equipment modifications, facility expansions, and related EHS or regulatory impacts. Lead industrial hygiene and EO-related compliance programs, including exposure monitoring, respiratory protection, fit testing, occupational health surveillance, hazard communication, ergonomics, and employee notifications. Lead incident investigations, root cause analyses, corrective action programs, emergency response efforts, and required employee training. Conduct inspections, compliance assessments, audits, and analyze EHS metrics to drive continuous improvement and ensure timely closure of findings, actions, and regulatory commitments. What y

In this role, you’ll coordinate and manage technical payroll accounting activities across Scale’s global footprint. You’ll manage the preparation, maintenance, processing, analysis and auditing of manual and automated payroll data, information, records and reports – ensuring accuracy and completeness of payroll transactions. You’ll also lead, train and provide guidance to internal and external partners, and serve as a clear point of contact for resolving payroll related inquiries. English fluency is required. You will: Support End-to-End Payroll Processing: Execute multi-frequency domestic and international payroll cycles, accurately managing all compensation inputs, deductions, and employee lifecycle changes. Compliance & Audits: Perform rigorous pre- and post-payroll audits, investigate and resolve discrepancies, and ensure strict adherence to all multi-jurisdictional tax, labor, and company regulations. Accounting & Reporting: Support payroll accounting functions, including month-end close, reconciliations, journal entries, management reporting, and year-end tax activities (e.g., W-2s). Employee Support & Vendor Management: Operate the payroll help desk as the primary resource for employee inquiries and coordinate daily with external vendors, PEO/EOR partners, and tax agencies. Systems & Process Optimization: Leverage HRIS and modern technologies (including AI tools) to maintain confidential records, adapt to legislative changes, and continuously improve workflow efficiency and accuracy. Ideally you'd have: Experience executing multi-frequency domestic and international payroll cycles, managing compensation inputs, deductions, and employee lifecycle changes. Perform pre- and post-payroll audits, resolve discrepancies, and ensure compliance with multi-jurisdictional tax, labor, and company regulations. Manage payroll accounting: month-end close, reconciliations, journal entries, management reporting, and year-end tax activities (e.g., W-2s).

About the Team The GSIO Workforce Management Planning Team consists of our Senior Manager, 3 Workforce Managers, multiple Workforce Planners/Schedulers and RTAs. Enjoy a comfortable team-oriented environment where things are always happening at a rapid pace and you can prioritize and organize tasks simultaneously. Manage outcomes and be empowered to make the decisions to lead to those outcomes. Be focused on quality, output-motivated, an extreme achiever who is progressive, and always pushing yourself to be 1% better each day! About the Role As one of DoorDash’s core operations teams, Support Ops is tasked with ensuring that when there are bumps in the last mile there’s always someone there to help make things right. Our team designs, manages and operates DoorDash’s massive and growing global network of support centers, with the ultimate goal of delivering a world-class customer experience every time. As part of DoorDash’s Support Operations Team, we’re looking for an experienced Workforce Planner to help develop and scale our support lines of businesses in the Mexico City area. This role will be a key player in planning our monthly, daily, and hourly staffing levels and ensure we’re providing our customers with best-in-class service with up to date hiring plans. This role will play a vital part in improving forecast accuracy, reporting, and planning around floor staff utilization and efficiency. You’re excited about this opportunity because you will… Build and maintain support capacity plan models at a monthly, weekly, and interval level for a large, 24/7/365 organization. Forecast incoming contacts based on Delivery volume, Mx and Dx onboarding. Analysis on historical data to provide insights that improve support operations. Guide Short-Term staffing adjustments to address current staffing gaps. Work with our operations team to track how our staffing is being implemented and optimized. Make proactive and corrected improvements. Partner with Real Time Analysts for

About the Team The GSIO Workforce Management Planning Team consists of our Senior Manager, 3 Workforce Managers, multiple Workforce Planners/Schedulers and RTAs. Enjoy a comfortable team-oriented environment where things are always happening at a rapid pace and you can prioritize and organize tasks simultaneously. Manage outcomes and be empowered to make the decisions to lead to those outcomes. Be focused on quality, output-motivated, an extreme achiever who is progressive, and always pushing yourself to be 1% better each day! About the Role As one of DoorDash’s core operations teams, Support Ops is tasked with ensuring that when there are bumps in the last mile there’s always someone there to help make things right. Our team designs, manages and operates DoorDash’s massive and growing global network of support centers, with the ultimate goal of delivering a world-class customer experience every time. As part of DoorDash’s Support Operations Team, we’re looking for an experienced Workforce Planner to help develop and scale our support lines of businesses in the Mexico City area. This role will be a key player in planning our monthly, daily, and hourly staffing levels and ensure we’re providing our customers with best-in-class service with up to date hiring plans. This role will play a vital part in improving forecast accuracy, reporting, and planning around floor staff utilization and efficiency. You’re excited about this opportunity because you will… Build and maintain support capacity plan models at a monthly, weekly, and interval level for a large, 24/7/365 organization. Forecast incoming contacts based on Delivery volume, Mx and Dx onboarding. Analysis on historical data to provide insights that improve support operations. Guide Short-Term staffing adjustments to address current staffing gaps. Work with our operations team to track how our staffing is being implemented and optimized. Make proactive and corrected improvements. Partner with Real Time Analysts for

About the Team The GSIO Workforce Management Planning Team consists of our Senior Manager, 3 Workforce Managers, multiple Workforce Planners/Schedulers and RTAs. Enjoy a comfortable team-oriented environment where things are always happening at a rapid pace and you can prioritize and organize tasks simultaneously. Manage outcomes and be empowered to make the decisions to lead to those outcomes. Be focused on quality, output-motivated, an extreme achiever who is progressive, and always pushing yourself to be 1% better each day! About the Role As one of DoorDash’s core operations teams, Support Ops is tasked with ensuring that when there are bumps in the last mile there’s always someone there to help make things right. Our team designs, manages and operates DoorDash’s massive and growing global network of support centers, with the ultimate goal of delivering a world-class customer experience every time. As part of DoorDash’s Support Operations Team, we’re looking for an experienced Workforce Planner to help develop and scale our support lines of businesses in the Mexico City area. This role will be a key player in planning our monthly, daily, and hourly staffing levels and ensure we’re providing our customers with best-in-class service with up to date hiring plans. This role will play a vital part in improving forecast accuracy, reporting, and planning around floor staff utilization and efficiency. You’re excited about this opportunity because you will… Build and maintain support capacity plan models at a monthly, weekly, and interval level for a large, 24/7/365 organization. Forecast incoming contacts based on Delivery volume, Mx and Dx onboarding. Analysis on historical data to provide insights that improve support operations. Guide Short-Term staffing adjustments to address current staffing gaps. Work with our operations team to track how our staffing is being implemented and optimized. Make proactive and corrected improvements. Partner with Real Time Analysts for

About the Team The GSIO Workforce Management Planning Team consists of our Senior Manager, 3 Workforce Managers, multiple Workforce Planners/Schedulers and RTAs. Enjoy a comfortable team-oriented environment where things are always happening at a rapid pace and you can prioritize and organize tasks simultaneously. Manage outcomes and be empowered to make the decisions to lead to those outcomes. Be focused on quality, output-motivated, an extreme achiever who is progressive, and always pushing yourself to be 1% better each day! About the Role As one of DoorDash’s core operations teams, Support Ops is tasked with ensuring that when there are bumps in the last mile there’s always someone there to help make things right. Our team designs, manages and operates DoorDash’s massive and growing global network of support centers, with the ultimate goal of delivering a world-class customer experience every time. As part of DoorDash’s Support Operations Team, we’re looking for an experienced Workforce Planner to help develop and scale our support lines of businesses in the Mexico City area. This role will be a key player in planning our monthly, daily, and hourly staffing levels and ensure we’re providing our customers with best-in-class service with up to date hiring plans. This role will play a vital part in improving forecast accuracy, reporting, and planning around floor staff utilization and efficiency. You’re excited about this opportunity because you will… Build and maintain support capacity plan models at a monthly, weekly, and interval level for a large, 24/7/365 organization. Forecast incoming contacts based on Delivery volume, Mx and Dx onboarding. Analysis on historical data to provide insights that improve support operations. Guide Short-Term staffing adjustments to address current staffing gaps. Work with our operations team to track how our staffing is being implemented and optimized. Make proactive and corrected improvements. Partner with Real Time Analysts for