Product Support Operations Associate Jobs

The Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth. About the Role The Software Engineer, Operating Systems & Orchestration will focus on building systems to manage hardware, configurations, vendors, and the people interacting with our infrastructure. You will design and develop solutions that integrate individual nodes and servers into unified clusters, directly contributing to advancing AI research by streamlining the overall research user experience. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and build systems to manage both cloud and bare-metal fleets at scale. Develop tools that integrate low-level hardware metrics with high-level job scheduling and cluster management algorithms. Leverage LLMs to coordinate vendor operations and optimize infrastructure workflows. Automate infrastructure processes, reducing repetitive toil and improving system reliability. Collaborate with hardware, infrastructure, and research teams to ensure seamless integration across the stack. Continuously improve tools, automation, processes, and documentation to enhance operational efficiency. You might thrive in this role if you: Have strong software engineering skills with experience in large-scale infrastructure environments. Possess broad knowledge of cluster-level systems (e.g., Kubernetes, CI/CD pipelines, Terraform, cloud providers). Have deep expertise in server-level systems (e.g., systems, containerization, Chef,

NOTE: Although this position is in support of our US Government work, this role is located in Tokyo, Japan. A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Software Engineers (FDSEs) understand our customers’ greatest pain points and design end-to-end solutions to address them. FDSEs solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles. FDSEs deploy ground breaking technical solutions to solve our customers’ hardest problems. Projects often start with a nebulous question like “Why are we losing customers?” or “How can we more effectively identify instances of money laundering?” FDSEs lead the way in developing a solution, from high-level system design and prototyping to application development and data integration. As an FDSE, you leverage everything around you: Palantir products, open source technologies, and anything you and your team can build to drive real impact. You work with customers around the globe, where you gain rare insight into the world’s most important industries and institutions. We help our customers detect insider trading, improve disaster relief, fight healthcare fraud, and more. Each mission presents different challenges, from the regulatory environment to the nature of the data to the user population. You will work to accommodate all aspects of an environment to drive real technical outcomes for our customers. Whether you aspire to be an entrepreneur or an engineering leader, we believe Palantir is the best place — with the best colleagues — to learn how. You’ll learn how to unpack a problem and understand the costs and consequences of its solution. You’ll learn new technolog

NOTE: Although this position is in support of our US Government work, this role is located in Seoul, South Korea. A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Software Engineers (FDSEs) understand our customers’ greatest pain points and design end-to-end solutions to address them. FDSEs solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles. FDSEs deploy ground breaking technical solutions to solve our customers’ hardest problems. Projects often start with a nebulous question like “Why are we losing customers?” or “How can we more effectively identify instances of money laundering?” FDSEs lead the way in developing a solution, from high-level system design and prototyping to application development and data integration. As an FDSE, you leverage everything around you: Palantir products, open source technologies, and anything you and your team can build to drive real impact. You work with customers around the globe, where you gain rare insight into the world’s most important industries and institutions. We help our customers detect insider trading, improve disaster relief, fight healthcare fraud, and more. Each mission presents different challenges, from the regulatory environment to the nature of the data to the user population. You will work to accommodate all aspects of an environment to drive real technical outcomes for our customers. Whether you aspire to be an entrepreneur or an engineering leader, we believe Palantir is the best place — with the best colleagues — to learn how. You’ll learn how to unpack a problem and understand the costs and consequences of its solution. You’ll learn new tec

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The Cybersecurity specialist sales team partners with Account Directors, Technical Success, Marketing, and Partnerships to drive cybersecurity adoption that help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help cybersecurity customers understand the deep impact that highly capable AI models can bring to their businesses, operations, employees, and customers. This role is a mixture of technical understanding, industry expertise, vision, partnership, and value-driven strategy. As an Account Director focused on Cybersecurity, you will own executive-level relationships with leading cybersecurity firms and help them safely and effectively deploy OpenAI’s technology across their organizations. You’ll work with customers to identify and scale high-impact use cases across areas such as security operations, threat intelligence, risk management, incident response, vulnerability management, workforce enablement, customer support, and enterprise knowledge management. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure and successful deployment. You’ll work with researchers, engineers, and solution strategists to help customers transform their operations and evolve the cybersecurity industry with AI. This role is based in San Francisco, Seattle or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are open to US-based remote candidates. In this role, you’ll: Support Accou

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Impact We are a leading market-making firm focused on providing liquidity in the rapidly evolving cryptocurrency markets. Utilizing advanced trading and risk systems, we operate across global crypto exchanges, offering deep liquidity and tight spreads in a variety of products. As we continue to grow, we are looking for a talented and driven junior trader to join our New York-based team. This is a full-time, in-person role covering trading operations from Saturday through Wednesday , and an excellent opportunity to join one of the leading sell-side crypto trading desks in the world. This role would likely transition to a M-F full-time trading position following a successful 18-month term covering Sa-W. Responsibilities: Trade and manage positions across various crypto spot and derivatives markets Coordinate closely with the global trading teams to maintain seamless 24/7 market coverage Ensure accurate trade capture and quality data flow in our risk systems Execute and maintain up-to-date position reconciliation with a high degree of accuracy and timeliness Compile and analyze metrics for trading Work closely with accounting and operations teams to ensure record accuracy and investigate discrepancies in a timely manner Qualifications: Bachelor's degree 1 - 4 years

Roles and Responsibilities Own the architecture of Myntra’s new product platforms to drive business results Drive and own the architecture and design of some of the most advanced & complex software systems / products in the industry to create company wide impact Help build, mentor and coach a team of very talented Engineers, Architects, Quality engineers, System Operation Engineers and DevOps engineers in architectural and design best practices Experience in distributed systems, cloud service development, deployment and delivery Accountable for the design, for the ease of evolution, quality of the systems, performance, scaling, and availability characteristics and limitations of the systems Envision and develop the long-term architectural direction, with emphasis on platforms/ reusable components while adopting an agile delivery process. Establish structures and processes that ensure a high level of quality and reliability and extensibility of deliverables Drive the creation of next generation extensible web, mobile and fashion commerce platforms, security protocols, customisation and tools to support continuous scaling, internationalisation and platform extensions Drive code and design reviews of components / systems / products in scope and drives the architectural governance for them Set directional paths for the teams/department for adoption of new technology stacks for solving business problems Represent multiple technology domains and Myntra in external technical forums Work with product management, business stakeholders and other engineering leaders to help define mid-term, long-term roadmaps and shape business directions Initiate and deliver leadership training within the engineering organisation, including training new managers, and drive the growth of leaders to create a strong leadership bench. Qualifications & Experience 8+ years of experience in software product development Must have a d

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. As a Site Reliability Engineer I on the Core Infrastructure team in our Atlanta office, you'll help build and operate the foundational infrastructure that powers PagerDuty's real-time digital operations platform. Our systems support millions of events and alerts daily, enabling customers to detect, respond to, and resolve incidents quickly and reliably. You'll work at the intersection of platform evolution and operational excellence, building and evolving foundational network, compute, and ingress infrastructure while scaling and hardening existing systems. Your work will directly impact the reliability, scalability, and security of the services our customers rely on to keep their businesses running as PagerDuty continues to grow across products, regions, and customer use cases. Key Responsibilities ● Support and improve foundational infrastructure, including networking, compute platforms, Kubernetes clusters, and ingress/traffic management systems. ● Contribute to the reliability and scalability of PagerDuty's core platform by hardening existing systems and supporting the rollout of new infrastructure

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. As a Site Reliability Engineer II on the Core Infrastructure team in our Atlanta office, you'll help build and operate the foundational infrastructure that powers PagerDuty's real-time digital operations platform. Our systems support millions of events and alerts daily, enabling customers to detect, respond to, and resolve incidents quickly and reliably. You'll work at the intersection of platform evolution and operational excellence, building and evolving foundational network, compute, and ingress infrastructure while scaling and hardening existing systems. Your work will directly impact the reliability, scalability, and security of the services our customers rely on to keep their businesses running as PagerDuty continues to grow across products, regions, and customer use cases. Key Responsibilities ● Support and improve foundational infrastructure, including networking, compute platforms, Kubernetes clusters, and ingress/traffic management systems. ● Contribute to the reliability and scalability of PagerDuty's core platform by hardening existing systems and supporting the rollout of new infrastructur

Overview: The Data Acquisition team within the Foundations organization at OpenAI is responsible for all aspects of data collection to support our model training operations. Our team manages web crawling and GPTBot services and works closely with Data Processing, Architecture, and Scaling teams. We are looking for a skilled Software Engineer to join our Data Acquisition team. Responsibilities: Own and lead engineering projects in the area of data acquisition including web crawling, data ingestion, and search. Collaborate with other sub-teams, such as Data Processing, Architecture, and Scaling, to ensure smooth data flow and system operability. Work closely with the legal team to handle any compliance or data privacy-related matters. Develop and deploy highly scalable distributed systems capable of handling petabytes of data. Architect and implement algorithms for data indexing and search capabilities. Build and maintain backend services for data storage, including work with key-value databases and synchronization. Deploy solutions in a Kubernetes Infrastructure-as-Code environment and perform routine system checks. Conduct and analyze experiments on data to provide insights into system performance. Qualifications: BS/MS/PhD in Computer Science or a related field. 4+ years of industry experience in software development. Experience with large web crawlers a plus Strong expertise in large stateful distributed systems and data processing. Proficiency in Kubernetes, and Infrastructure-as-Code concepts. Willingness and enthusiasm for trying new approaches and technologies. Ability to handle multiple tasks and adapt to changing priorities. Strong communication skills, both written and verbal. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing As a Senior Category Manager, you will play a critical role in shaping and executing strategic sourcing initiatives across direct and indirect spend categories.This position is responsible for developing category strategies that optimize total cost of ownership, drive supplier performance, mitigate supply chain risk, and support business growth. Working closely with Manufacturing, Operations, and cross-functional stakeholders, you will lead sourcing initiatives, negotiate key supplier agreements, monitor market trends, and identify opportunities for innovation and cost savings. The role also oversees supplier relationship management, procurement processes, and global sourcing support, including partnerships with Acushnet (Titleist) Thailand, ensuring a resilient, high-performing supply base aligned with the company's strategic objectives. What You Bring Bachelor’s degree required; concentration in Supply Chain, Operations, Business, or Management preferred. Master’s degree preferred. Minimum of 5+ years of procurement or strategic sourcing experience, with preferred experience managing both direct and indirect spend categories. Ability to travel up to 25%. Strong knowledge of strategic sourcing, supplier management, and direct and indirect material procurement. Deep understanding of market dynamics, supply chain trends, and category managemen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Recruitment Business Partner (Japan market) We are seeking a Senior Recruitment Business Partner to drive regional growth across APAC (Commercial, Operations & Staff), with a dedicated focus on the Japan market. At Adyen, we empower you to implement your ideas, take ownership of your career, and continuously learn. You'll experience a fast-paced, open-minded work environment that fosters innovation and collaboration. As a Senior Recruitment Business Partner, you will collaborate closely with our APAC hiring teams to identify, attract, and hire top talent, playing a pivotal role in shaping the future of our growing organization. What you’ll do: As a senior member of the team, you will own the end-to-end recruitment strategy for Japan. Beyond this primary focus, you will leverage your regional expertise to oversee delivery and talent acquisition efforts across our broader APAC markets. You will make an impact sourcing & long-term pipeline for the best candidates in the market and help fill roles to build the APAC team. Act as a primary talent advisor to leadership and HRBPs, directing recruitment strategies that elevate the quality of talent across APAC. Beyond filling roles, you ensure the quality of hire by translating recruitment data and market intelligence into actionable coaching for hiring managers, f

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Enablement Engineers are embedded with centralised customer success teams to maximise the outcomes of our deployed products and workflows across all commercial customers from small-scale start-ups to large enterprises. This role balances high-level support responsibilities with the development of innovative tooling and infrastructure to scale customer enablement effectively. You are a resourceful, gritty and adaptable problem solver who is able to work both collaboratively and independently to resolve difficult and nebulous technical issues, as well as work productively with external customers to debug and resolve their problems. Palantir’s Customer Success team helps our customers build on Palantir’s Foundry & AIP Platforms to drive the workflows that power their most important business outcomes. In this role, you’ll leverage your problem-solving abilities, creativity, and technical skills to support and guide customer development teams, ensuring they can effectively build and optimise their workflows. You’ll have the opportunity to gain rare insight into and contribute to some of the world’s most important industries and institutions. Every day at Palantir is different: we’re constantly evolving to better respond to customer needs, and you will have the opportunity to contribute your creativity and problem-solving to internal processes and tools that define how we deliver business value to the customer with increasing efficacy and efficiency. Every Palantirian is encouraged to play to their personal strengths, so there is no “one size fits all” approach to engineering at Palantir. The scope of this role is intentionally broad so tha

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Enablement Engineers are embedded with centralized customer success teams to maximize the outcomes of our deployed products and workflows across all commercial customers from small-scale start-ups to large enterprises. This role balances high-level support responsibilities with the development of innovative tooling and infrastructure to scale customer enablement effectively. You are a resourceful, gritty and adaptable problem solver who is able to work both collaboratively and independently to resolve difficult and nebulous technical issues, as well as work productively with external customers to debug and resolve their problems. Palantir’s Customer Success team helps our customers build on Palantir’s Foundry & AIP Platforms to drive the workflows that power their most important business outcomes. In this role, you’ll leverage your problem-solving abilities, creativity, and technical skills to support and guide customer development teams, ensuring they can effectively build and optimize their workflows. You’ll have the opportunity to gain rare insight into and contribute to some of the world’s most important industries and institutions. Every day at Palantir is different: we’re constantly evolving to better respond to customer needs, and you will have the opportunity to contribute your creativity and problem-solving to internal processes and tools that define how we deliver business value to the customer with increasing efficacy and efficiency. Every Palantirian is encouraged to play to their personal strengths, so there is no “one size fits all” approach to engineering at Palantir. The scope of this role is intentionally broad so tha

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Enablement Engineers are embedded with centralized customer success teams to maximize the outcomes of our deployed products and workflows across all commercial customers from small-scale start-ups to large enterprises. This role balances high-level support responsibilities with the development of innovative tooling and infrastructure to scale customer enablement effectively. You are a resourceful, gritty and adaptable problem solver who is able to work both collaboratively and independently to resolve difficult and nebulous technical issues, as well as work productively with external customers to debug and resolve their problems. Palantir’s Customer Success team helps our customers build on Palantir’s Foundry & AIP Platforms to drive the workflows that power their most important business outcomes. In this role, you’ll leverage your problem-solving abilities, creativity, and technical skills to support and guide customer development teams, ensuring they can effectively build and optimize their workflows. You’ll have the opportunity to gain rare insight into and contribute to some of the world’s most important industries and institutions. Every day at Palantir is different: we’re constantly evolving to better respond to customer needs, and you will have the opportunity to contribute your creativity and problem-solving to internal processes and tools that define how we deliver business value to the customer with increasing efficacy and efficiency. Every Palantirian is encouraged to play to their personal strengths, so there is no “one size fits all” approach to engineering at Palantir. The scope of this role is intentionally broad so tha

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The People Operations and Insights team drives project management rigor for the People team and our stakeholders. We empower and enable innovative, connected People products and programs that advance our shared goals and support sustainable growth. As a Project Manager on our team, you will be responsible for working across our People pillars to champion our delivery across all impacting project/program and portfolios. You will manage projects end-to-end or cross functionally, effectively navigating complex organizational dynamics. You will utilize structured project management methodologies to ensure successful delivery and adoption of high-priority initiatives with our internal team and our users. What you’ll do Responsibilities Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation. Develop and implement project plans, optimize workflows and ensure all stakeholders are informed and engaged throughout the process. Monitor project progress, identify potential risks, and proactively implement mitigation strategies to ensure timely and successful project delivery. Collaborate with cross-functional teams, including legal, finance, and engineering to identify areas for improvement in processes and controls. Establish and maintain effective project governance, ensuring that all project activities, decisions, and key milestones comply with standards and best practice