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Product Support Specialist Jobs

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Job Requisition ID # 26WD100713 Position Overview The Events & Experiences team is seeking an experienced Keynote Content Producer to help shape the creative content behind Autodesk's most important live experiences. This role will support keynote content across Autodesk's growing portfolio of flagship events, including Autodesk University (AU), One Team Conference (OTC), TechX, and other emerging programs. As part of the Worldwide Marketing organization, you'll partner across Executive Communications, Product Marketing, Brand, Creative, and production agency teams to transform ideas into memorable live experiences. From presentation design and customer stories to multimedia content, product demonstrations, and executive presentations, you'll bring together the many creative elements that define Autodesk's keynote experiences. This is a unique opportunity for someone who thrives at the intersection of creativity, production, and project management. You'll orchestrate complex content workstreams, build alignment across diverse teams and stakeholders, anticipate challenges before they impact delivery, and play a key role in delivering some of Autodesk's most visible moments for customers, partners, employees, and industry audiences around the world. Successful candidates are equally comfortable building detailed production plans, collaborating with creative teams, influencing without direct authority, and adapting quickly in the fast-paced environment of live events. Responsibilities Partner with the Director of Keynote Strategy and cross-functional stakeholde

REMOTEproject management
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Work Flexibility: Field-based Associate Sales Representative – Injury/Infection Prevention As an Associate Sales Representative, you will play a key role in supporting the sales team by promoting Stryker's Sage products, with a focus on Injury and Infection Prevention solutions, to healthcare providers. You’ll assist with engaging product demonstrations, contribute to managing customer relationships, and provide exceptional support to ensure client satisfaction. Additionally, you’ll participate in training programs, attend industry events, and collaborate with the sales team to help achieve business goals. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior sales role within Stryker. What you will do • Promote Sage Products to nurses/clinicians and appropriate hospital staff while providing excellent customer service and developing customer relationships. • Follow extensive product training, to be able to tailor promotional messages based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Sage’s products from competitors. • Assist in hospital surveys as well as post-sale implementation and training including ensuring customer adoption and satisfaction. • Focus on customer satisfaction by demonstrating teamwork and empowerment, solving problems through a consultative approach, operating with honesty and integrity and providing a highly responsive and unsurpassed level of customer service. • Assist in preparation and operation of trade shows, conventions and clinical meetings. • Adhere to all facility protocols and pertinent Occupational Safety and Health Administration (OSHA) guidelines when conducting product evaluation. What you need Required:</b

project managementcustomer service
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F
Fin
📍 San Francisco• $231.3K – $276.3K/yr
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is looking for an exceptional Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and es

F
Fin
📍 Chicago• $208.2K – $248.7K/yr
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is looking for an exceptional Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and es

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron in Taiwan Micron’s global footprint is designed to deliver comprehensive customer collaboration, support and quality around the world and throughout the product lifecycle. Taiwan plays a meaningful role in strengthening Micron’s position in leading-edge DRAM. Micron’s Taiwan sites include sales and technical support in Taipei along with state-of-the-art fabrication facilities in Taichung and Taoyuan that together comprise the company’s DRAM Center of Perfection. The Center’s goal is to achieve the most efficient and effective technology transfer and manufacturing ramp by combining front- and back-end manufacturing, product engineering and technology development roles. Job Description The AMHS Shift Technical Engineer is responsible for maintaining and sustaining the OHT (Overhead Transport), OHS system(Overhead Shuttle), Normal Stockers, Tower Stockers, BWS (Bare Wafer Stockers), Sorters, N2 purge tools, Carriers, Carrier/Wafer Packing Tools, and ASRS. Responsibilities and Tasks 1. Work with supplier for regular AMHS maintenance (PM). 2. Work with IT and vendor as automation on duty help desk for production trouble shooting (include Micron system and AMHS system, AMHS H/W). 3. Automation project support 4. Regular report update 5. Using AI Other Requirement&#

artificial intelligenceailogistics
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Department Introduction The Systems Integration Group (SIG) develops advanced test solutions that support semiconductor manufacturing and product quality. The team partners across engineering, operations, procurement, and external suppliers to design, build, and deploy innovative hardware platforms that enable reliable testing and validation of semiconductor devices. Join the team building semiconductor memory test platforms for tomorrow’s AI infrastructure. Position Overview As an Electrical Design Engineer, you will design and develop electronic hardware used in advanced semiconductor test systems. You will apply electrical engineering principles to create analog, digital, and mixed-signal solutions that support manufacturing and product development. This role spans the full hardware development lifecycle, from concept and design through validation, deployment, and sustaining support. You will collaborate with cross-functional teams around the world to deliver reliable, high-quality test solutions. Responsibilities Design analog, digital, and mixed-signal electronic circuits from concept through implementation and validation Evaluate and select electronic components to meet system performance, reliability, and cost objectives Develop schematics and collaborate with PCB designers to create optimized board layouts Perform circuit simulation, analysis, and design verification using industry-standard tools Debug, test, and val

aiprocurementrecruitment
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H
Hp
📍 Texas• $110K – $159K/yr
1mo ago

FedRAMP Project Manager Description - Job Summary About the company: HP Inc. is a global technology leader pioneering innovative solutions that revolutionize the way people work and live. Our Workforce Experience software platform is at the forefront of optimizing digital experiences in the workplace, comprising multiple modules designed to enhance workforce productivity and employee engagement. About the position : As a FedRAMP Project / Program Manager, you will support the planning, coordination, and tactical execution of HP’s FedRAMP readiness effort for WXP and related managed services capabilities. This role is focused on keeping the program organized, driving follow-through across workstreams, maintaining the integrated project plan, coordinating stakeholder inputs, gathering and documenting requirements, and ensuring progress, risks, dependencies, and decisions are visible to the right owners. This role will work closely with product, engineering, architecture, cybersecurity, legal, operations, managed services, GTM, and external partner teams to help keep the FedRAMP effort moving against defined milestones. Success in this role requires strong organization, attention to detail, clear communication, follow-up discipline, and the ability to turn cross-functional inputs into actionable plans, sta

project management
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Target
📍 Charlottesville• From $19/hr
1mo ago

Starting Hourly Rate / Salario por Hora Inicial: $19.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT BEAUTY STUDIO Beauty Studio is a key growth engine for Target; blending strong beauty authority with a differentiated, serviceled experience that inspires discovery, confidence, and loyalty for every guest. Beauty at Target is evolving beyond a transactional shopping trip into a service-led destination where guests can explore trends, receive expert guidance, discover personalized solutions, and build routines that fit their needs, lifestyle, and budget. You support all aspects of this evolution with one purpose: helping all families discover the joy of everyday life.As a Beauty Studio Advisor, you bring the Beauty Studio experience to life through personalized recommendations, product demonstrations, beauty expertise, and authentic guest connections. You inspire discovery and confidence by making beauty approachable, inclusive, and easy to shop by helping guests explore trends, find solutions tailored to their needs, and build routines that fit their lifestyle and budget. Through meaningful, service-led interactions, you create memorable experiences that drive guest loyalty, basket-building, and sales growth.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Beauty Studio Advisor can provide you with the skills and experiences of: • Driving guest loyalty through exceptional service and inspiring experiences that build trust and repeat visits • Providing personalized beauty products and regimen recommendations through guest engagement, product knowledge, sampling events and service-led selling<br

We are looking for an innovative thermal solutions integration Engineer. NVIDIA offers you to be a part of the System Product Engineering group and be responsible for assuring the best quality products to be a sale and deliver to NVIDIA’ s customers. The job provides deep knowledge of NVIDIA systems, a system-level view of our solutions, and a dynamic and positive working environment and offers the candidates the opportunity to take a major role in our testing strategy by leading our thermal solutions integration and testing for the company production. NVIDIA Networking unit has continuously reinvented itself over two decades. Our high-speed buses & network products are leading in the markets with innovative ways to improve speed and bandwidth from one generation to another. Today, we are increasingly known as the place for getting “End-to-End High-Speed Ethernet and InfiniBand Solutions” We're looking to grow our company and build our teams with smart people who can join us at the forefront of technological advancement. If you are passionate about enabling the highest quality Network products that will change the world, we want to hear from you! What You’ll Be Doing: Integration and testing of next-generation, large-scale thermal, pressure, and liquid management solutions. Perform qualification tests for cutting edge cooling and sensing solution. Analyse and summarize thermal performance data and fluid dynamics results to support design reviews and decision-making. Primary onsite focal point for malfunctions in thermal liquid cooling stations. Diagnose and resolve hardware/software issues to maintain continuous development labs activity Maintain and update hardware (manifolds, connectors, sensors) and software versions across all thermal systems according to engineering specifications. Perform initial RCA on thermal system failures. Extract detailed fail reports and corrective/

S
1mo ago

Work Flexibility: Onsite 23 month FTC - Stryker Anngrove This role is to execute assigned process development elements with an emphasis on manufacturing, metallurgy systems and technical documentation required to define and specify new manufacturing processes Support the advancement of R&D & NPI team product realisation through laboratory and prototyping support. What you will do: Provide Technical support for new process introductions, ensuring that all activities are completed and documented in accordance with the Stryker new product development procedures. Ensure quality of process and product as defined in the appropriate operation and material specifications. Support Project and Process Engineers on the development of manufacturing and/or inspection process flows as well as on executing DOE, DFM/DFI activities. Manage the development, definition and execution of process related activities and execute the associated qualification and validation activities. Execute equipment installation and related validation activities. Assist with the identification and installation and help with validation support of new equipment in the process development area Develop and implement best practices for laboratory activities. Creation and maintenance of Standard Operating Procedures, maintenance procedures and Health and Safety procedures. Support 3D-Printing prototyping. CAD file preparation, conversion to STL, 3Dprinter preparation and operation, post-processing and inspection. Work closely with the Quality Department to ensure all documentation associated with validation and new product introduction in a regulated environment is accurate, executed in the correct seque

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Settlement & Currency Services Job Description Summary Settlement & Currency Services is Mastercard’s center of expertise for global settlement, cross-border payments, currency and foreign exchange services, and value movement across traditional and digital financial networks. The team supports initiatives related to fiat and digital currencies, settlement infrastructure, and emerging payment technologies, working across products, markets, and functions to advance strategic priorities. The team also develops solutions that enable funds movement between Mastercard customers, engages with regulators and manages relationships with commercial and central banks. Mastercard is rapidly expanding its global payment, settlement, and digital asset capabilities. The Settlement & Currency Services team is seeking a Manager to help design, develop, and implement innovative solutions that enable the seamless movement of money across borders, currencies, and payment ecosystems, supporting Mastercard's mission to make payments safe, simple, and fast. Roles & Responsibilities The Manager, Settlement & Currency Services will serve as a key liaison across Core Payments Product, Global Settlement Operations, and Technology teams, providing thought leadership and subject matter expertise i

financerecruitment
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M
Mural
📍 Canada Remote• Full-time• Remote
1mo ago

ABOUT THE TEAM The Data Modeling team builds and maintains the core data models and metrics that power decision-making across Mural. We are part of the Data Organization and focus on creating shared, reusable data models that represent key product and business concepts and are used across the company. Our work supports internal analytics, customer insight reports embedded in the product, and AI/ML model training. We partner closely with Product, Engineering, Data Platform, Business Analytics, Data Science, and Analytics Engineering to ensure the company is working from consistent definitions, high data quality, and reliable data availability. We are a small, high-leverage team focused on building durable data foundations rather than one-off solutions. YOUR MISSION You will own the delivery and evolution of Mural’s core data models and shared metrics, with a strong focus on data quality, reliability, and availability. This is a hands-on leadership role. You will not build stakeholder-specific data marts or ad-hoc analyses. Instead, you will focus on building foundational, reusable data models and metric definitions that support many use cases across the company. Your success will be measured by how widely trusted, consistently available, and broadly reused the data models and metrics you own are across teams such as Business Analytics, in-product insights, and ML. WHAT YOU'LL DO Own and evolve core data models and metrics: Define and maintain shared models for product usage, customers, accounts, and key business metrics that support analytics, in-product customer insights, and AI/ML model training Build and operate foundational data products: Stay hands-on building models using SQL, Python, and Spark in a modern lakehouse environment (e.g., Databricks), with strong attention to data quality, availability, performance, and cost Define shared semantics: Design and maintain shared metric definitions and semantic layers so data is interpreted consistently across teams an

REMOTEpythonsqlai
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Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We’re seeking a transformational Solutions Engineering leader to lead our SE team within the EMEA region. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility. This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with

H
1mo ago

We’re looking for an Associate Legal Counsel, Commercial and Privacy to contribute in developing a world class privacy program at Hootsuite and supporting on sales and other commercial matters. As part of our Privacy, Compliance & Customer Assurance team, you'll be helping translating complex global privacy laws into practical advice for business stakeholders and helping the Commercial Legal team drive deals across the line. This is a remote-first role and is open to applicants located in provinces and states where we are set up to hire. In this role, you will report to the Senior Legal Counsel, Privacy, AI & Compliance. Please include a cover letter when applying. WHAT YOU’LL DO: Provide frontline privacy support to business stakeholders throughout the organization (e.g., product development, sales, marketing, people, etc.) Draft privacy and other legal policies, notices and guidance Support our Customer Assurance function (which provides security and privacy sales support) and efficiently respond to customer data protection and privacy questions Draft, review, and negotiate commercial and data protection agreements, including, data processing agreements, NDAs, SaaS agreements, and vendor agreements Collaborate with key stakeholders to implement and maintain key privacy initiatives (e.g., improvements to our data retention / deletion policies, PIAs, data inventories, vendor controls, data subject requests) Collaborate with key business stakeholders to identify privacy risks and implement business minded solutions Support the implementation and maintenance of Privacy and Customer Assurance operations tools and processes in collaboration with the team and other stakeholders. Provide business oriented and practical legal guidance and support on a wide range of topics, including commercial contracts (with a focus on SaaS contracts), data protection, and procurement. Build and maintain positive relationships with

artificial intelligenceaiproject management
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As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

aifinance
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