Product Support Specialist Jobs

About the Team The Enterprise Ad Sales Team is responsible for the marketing vision, development and growth of our largest advertising partnerships. This team was recently formed, and is seeking additional founding team members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with enterprise restaurant and consumer packaged goods (CPG) brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. You’ll leverage AI-powered insights, data-driven signals, and emerging tools to shape strategy, inform decision-making, identify opportunities, and drive growth across complex, enterprise-level engagements. By integrating AI and data-enabled analysis into day-to-day workflows, you’ll improve prioritization, execution, and business impact while partnering cross-functionally to translate evolving platform and AI capabilities into clear, tangible value for partners and the business. About the Role The Account Manager, CPG will steer the company's efforts in adopting and partnering with major CPGs across our grocery, convenience, restaurant and retail markets. Digital grocery and convenience is expanding, and DoorDash is making meaningful strides to become a leader in this sector. You will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account executives, marketing, analytics, and product to innovate on our future approach and solutions. You will report into a CPG Industry Manager in our Enterprise Sales & Business Development organization. You’re excited about this opportunity because you will… Be part of the growing DoorDash Ads & Promos team Lead end-to-end marketing conversa

About the Team The CPG Ad Sales Team is responsible for the marketing vision, development, and growth of our advertising partnerships. This team is rapidly growing, and is seeking additional team members to build an industry-leading ads and promotions business across DoorDash’s CPG offerings. The growing DoorDash ads business has quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. About the Role As the Industry Manager, CPG, you will lead a team of Account Executives and Post Sales Managers to build partnerships that create tangible value for both advertisers and DoorDash. In this role, you will manage the ads strategy across a portfolio of CPG brands (may include subcategories of alcohol, personal care, household, beverages, sweets, snacks, pantry, fresh, frozen, pets), and drive adoption of our growing ads and promotions offering. You will work cross-functionally with strategy, operations, marketing, analytics, and product, to innovate on our future approach and solutions. You will report into the Head of CPG Advertising Sales, in our Sales & Business Development organization. You’re excited about this opportunity because you will… Successfully lead and develop a team of Account Executives and Post Sales Managers to consistently exceed business growth and product/feature adoption goals, grow advertiser value, and drive sustainable revenue for DoorDash Establish trusted senior level customer relationships and deliver thought leadership both internally and externally in the CPG industry Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy Develop sales materials and sales processes to enable future scale of the team and business Develop annual and quarterly sales plans and analyses to achieve ambitious goals and and help customers meet their business and marketing objectives We’re excited about you because… You ha

About the Team DoorDash for Business is how companies feed their people. We build the products that let a company run a recurring team lunch, give every employee a meal budget, cater an event or meeting and manage all of it through a single corporate account - across every brand and every market DoorDash operates in. About the Role We're looking for an Engineering Manager to lead a team in DoorDash for Business. Our domain runs from the moment an order is placed to everything a company needs to administer it: high-complexity ordering for catering, recurring team meals, and group orders; the admin portal, identity, and member management that companies run their account on; budgets and policy enforcement; and the expense and travel integrations that connect us to our customers' finance systems. You'll own a pod of 8-10 engineers with a critical charter inside that domain, real revenue attached to it, and close partnership with Product, Design, and Sales Strategy & Operations. You must be located in the Seattle, San Francisco, Sunnyvale, or New York Metro Area for this hybrid position. You're excited about this opportunity because you will… Own a business-critical charter end to end - set technical direction, define the roadmap with your PM and Business counterparts, and be accountable for what ships and how well it runs. Build and grow a team - Hire, level up, and retain engineers; set the bar for what good looks like on your pod; give people work that stretches them. Work on a genuinely global product - Your charter serves the US alongside EMEA, LATAM, and APAC, with partner pods in India, Helsinki, and Brazil. You'll help decide what's built once globally versus what needs regional variation and build the partnerships across time zones to make that stick Take on real architectural weight - Consolidating onto one global stack means untangling parallel implementations, drawing clean service-ownership lines, and making migration calls with production tr

About the Team The Spark Platform team owns and operates DoorDash's Apache Spark ecosystem — the execution runtime, remote shuffle service, cluster scheduler, and reliability tooling that powers the company's data, analytics, and ML workloads. We run Spark across the company at significant scale and continue to expand the workloads, capabilities, and consumer base we serve. Orchestrating and operating thousands of Spark cluster deployments is a complex distributed system problem which the team invests heavily in runtime optimization, systems architecture, multi-tenant scheduling, and end-user tooling. About the Role As a Senior Software Engineer on Spark Platform, you will set the technical direction for our in-house Spark deployment and shape the architecture that will run DoorDash's data, analytics, and ML compute for the next five years and beyond. You will own the deep, cross-cutting problems that span the runtime, the shuffle service, the scheduler, and the overall service reliability — making the architectural calls that compound across the platform's lifetime. You will partner with the Engineering Manager on technical roadmap, hiring, and team shape, and act as the senior technical voice in cross-team partnerships with Data Engineering, ML Platform, and product engineering teams that depend on the platform. You must be located in San Francisco, Sunnyvale, Seattle, or New York City for this hybrid position. You will report into the Engineering Manager on our Spark Platform team. You're excited about this opportunity because you will… Set the multi-year technical direction for an in-house Spark-on-Kubernetes platform — runtime, shuffle, scheduler, reliability — and make the architectural calls that compound for years. Own the deepest distributed-systems problems on the team: shuffle architecture, multi-tenant scheduling, runtime performance, and the failure modes that only show up at scale. Partner with the Engineering Manager on technical roadmap, hiring, inte

About the Team The Consumer Engineering Team is responsible for helping consumers discover and order everything they love globally. Our work spans the entire consumer journey across homepage, search, store discovery, item exploration, checkout and post checkout. We aim to craft a hyper-personalized, delightful and frictionless experience for millions of our customers. About the Role As a Senior Staff Machine Learning Engineer on Core Cx, you will set the personalization (P13n) strategy for the entire consumer shopping journey and bring that strategy to life. You will use our robust data and machine learning infrastructure to implement new ML solutions to make the consumer search experience more relevant, seamless, and delightful across restaurant, grocery, retail and all business at DoorDash . You will modernize the recommendation system leveraging AI. You will demonstrate a strong command of production level machine learning, experience with solving end-user problems, and collaborate well with multi-disciplinary teams. You're excited about this opportunity because you will… Drive the engineering vision, strategy, and execution for an organization of 150+ Grow, build, and nurture impactful business-focused product engineering teams. Scale the team by developing leaders internally and attracting world-class talent Mentor and guide a fast-growing organization in setting the right architectural patterns, working with various vendors in the space, and making judicious investments in the right areas anticipating what the company needs a few years down the road. Partner with Business, Product, and other Engineering teams to transform DoorDash from local commerce to agentic commerce We're excited about you because you have… B.S. or M.S. in Computer Science or equivalent. 10+ years of industry experience developing machine learning models with business impact, and shipping ML solutions to production. Proficiency in using AI coding tools (e.g., Claude Code) in th

Overview: We’re expanding our sales organization and looking for a true hunter to drive growth across our Qsight suite of data solutions. This is a high-impact, high-visibility role — you’ll be a key driver of the business’s growth trajectory and an integral voice in shaping its forward direction. If you thrive on building territory, opening doors, and turning data into a compelling story that resonates with senior decision-makers, we want to talk to you. This isn’t just another sales seat — it’s a chance to help define how the business grows. You’ll have direct influence not only on revenue, but on the products and strategy that follow. This position can be remote with ET working hours. What You’ll Do: Own and grow your territory like it’s your own business — working with an existing pipeline and expanding it Sell across the full range of Qsight data services, including both syndicated and custom data solutions Translate complex data sets into clear, compelling narratives that resonate with brand and business leaders Prospect proactively and consistently to build a healthy, sustainable pipeline Engage and sell directly to senior leadership and C-Suite stakeholders Write and structure proposals that clearly articulate value and drive deals forward Serve as a front-line source of strategic insight — feeding learnings from the market back into both sales strategy and product development What You Have: 4+ years of experience selling syndicated and/or custom data to brands A demonstrated ability to tell a story with data, not just present it Strong, self-driven prospecting skills and a hunter mentality Proven experience selling to senior leadership and C-Suite audiences Excellent proposal writing and structuring skills An entrepreneurial mindset — comfortable owning and growing a territory independently Experience selling to CPG or Professional Beauty brands is a plus, though not required What We Offer: The total compensation range for this role is $200,000

ROLE SUMMARY As a Business Consultant at Lynx, your primary role is to oversee our commercial projects, ensuring their successful journey from conception to full implementation. Your key responsibilities will encompass the entire project cycle, including defining critical milestones, resource planning, task allocation, mapping dependencies, and, most importantly, ensuring the timely delivery of results. You'll be the driving force behind our project execution, ensuring that our clients' objectives are met, and their expectations exceeded. If you thrive on taking ownership of projects and leading them to successful outcomes, we invite you to consider a career with Lynx. This role is a unique opportunity to contribute your project management expertise and make a tangible impact on our clients' businesses. Join us in delivering excellence one project at a time. WHAT THIS INVOLVES Accountability for end to end project delivery including commercial KPIs such as timely delivery, keeping within budget and at margin Leading all project stages including - contracting, scoping & kick-off, execution and post implementation reviews Collaborating with legal, business development, product and technical teams to ensure seamless execution Work with clients, technical staff and management to determine and resolve issues associated with project implementation Function as the liaison between our clients and our technical teams throughout the solution implementation cycle Building a strong relationship of trust and credibility with relevant client stakeholders both for the project and for Lynx as a company Build a motivating and collegiate working environment with the team aligned to our company’s core values To succeed in this role, you will need: A Bachelor’s Degree is required, preferably in a business discipline Experience in a Consultant role with Client Management and Project Management responsibilities Industry experience in the Healthcare or Pharmaceutical sectors either in

ROLE SUMMARY As a Senior / Business Consultant at Lynx, your primary role is to oversee our commercial projects, ensuring their successful journey from conception to full implementation, while driving account growth and business development. Your key responsibilities will encompass the entire project cycle, including defining critical milestones, resource planning, task allocation, mapping dependencies, and, most importantly, ensuring the timely delivery of results. You'll be the driving force behind our project execution, ensuring that our clients' objectives are met, and their expectations exceeded. You will also be responsible for building and maintaining client relationships, and driving cross-selling and up-selling opportunities. If you thrive on taking ownership of projects and leading them to successful outcomes, we invite you to consider a career with Lynx. This role is a unique opportunity to contribute your project management expertise and make a tangible impact on our clients' businesses. Join us in delivering excellence one project at a time. WHAT THIS INVOLVES Accountability for end to end project delivery including commercial KPIs such as timely delivery, keeping within budget and at margin Leading all project stages including - contracting, scoping & kick-off, execution and post implementation reviews Collaborating with legal, business development, product and technical teams to ensure seamless execution Work with clients, technical staff and management to determine and resolve issues associated with project implementation Function as the liaison between our clients and our technical teams throughout the solution implementation cycle Building a strong relationship of trust and credibility with relevant client stakeholders both for the project and for Lynx as a company Build a motivating and collegiate working environment with the team aligned to our company’s core values Actively identify and pursue new business opportunities for existing a

About the Team The DoorDash Campaign Operations team’s mission is to efficiently deliver high quality, relevant CRM communications that meet the needs of our audiences, globally. To accomplish this mission, we’re building a team of technical CRM and lifecycle marketing experts who build, QA, and launch email, push, SMS, and in-app campaigns designed by our Lifecycle Marketing partners. This team is goaled on high-quality campaign delivery and operational efficiency so that each campaign reaches the correct audience on-time with excellent craft. About the Role As the Senior Associate, Campaign Operations, you will be responsible for building, testing, and launching CRM and Lifecycle Marketing campaigns designed by our Lifecycle Marketing partners. This is a hands-on CRM execution and QA role — not a brand, content, social media, performance-marketing, or campaign-strategy position. You will partner closely with the Lifecycle Marketing team and Project Managers to ensure each campaign has completed all required steps prior to launch, and is delivered on time to the end-consumer, with high quality and excellent craft. You will be responsible for the high quality campaign delivery rate and production efficiency of each campaign launch. This role will report to the Campaign Ops Manager who sits in Mexico City. You’re excited about this opportunity because you will… Campaign QA & Execution: Build, test, and launch CRM and lifecycle marketing campaigns across email, push notifications, SMS, in-app messaging, and other channels using Braze and in-house tools. Own the end-to-end QA review process, build target audience segments and personalization logic, and collaborate with designers and copywriters to execute against the campaign brief. Cross-functional Collaboration: Partner with teams such as Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align on CRM campaign goals, audience segmentation, and creative execution. Performan

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Position Summary We are hiring a Software Dev Engineer to design, build, test, and deploy AI-powered applications. You will work across the full application lifecycle — from architecture and implementation through automated testing, CI/CD deployment, and production monitoring — building features that put large language models and agentic tooling to work inside SonicWall's internal systems. This is a hands-on engineering role for someone with 6–8 years of professional software development experience who is comfortable owning services end to end: writing production-quality code, integrating LLM and agentic APIs, standing up reliable data and retrieval pipelines, and shipping through a disciplined test-and-release process. You will collaborate closely with senior engineers, product stakeholders, and platform teams to turn requirements into dependable, well-tested applications. Key Responsibilities Develop AI applications: Design and build features and services that use LLM and agentic capabilities — prompting, tool/function calling, retrieval-augmented generation (RAG

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . As a Software Dev Senior Engineer , you will own the reliability, scalability, and operational excellence of our Cloud-based services. You will define and enforce reliability standards, drive the adoption of SRE practices across engineering teams, and build the systems and tooling that keep our production infrastructure healthy. We follow a DevOps model: Development and Operations teams are integrated, and the SRE function acts as the reliability layer — setting Service Level Objectives, managing error budgets, and continuously reducing toil through engineering. Key Responsibilities: Define, publish, and continuously refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs ) for all critical services, partnering with product and engineering leadership. Own the error budget framework: track consumption, enforce error budget policies, and drive reliability investments when budgets are at risk. Lead the design and implementation of comprehensive observability platforms — metrics, structured logging, and distributed tracing — to ensure full visibility into pro

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . We are seeking a talented Cloud Application Full Stack Engineer to join our team in developing a cutting-edge cloud application in cybersecurity. As a key member of our engineering team, you will help create an innovative endpoint security solution. Our development environment is truly cross-platform, encompassing a wide range of technologies, including AWS cloud services, Windows, macOS, Linux, ChromeOS, Android, and iOS applications. This unique setup offers you an exceptional opportunity to gain exposure to a diverse array of technologies that few organizations can match. Join us in shaping the future of cybersecurity and expanding your expertise in a dynamic and multi-platform development team. Role and Responsibilities: Develop and maintain robust, scalable, data-intensive, and high-performance web applications using Node.js and Vue3.js. Implement and maintain backend services, APIs, and databases using TypeScript, MongoDB, and Redis. Collaborate with cross-functional teams, including developers, QA, product managers, and designers, to ensure seamless integration of frontend and backend components, de

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Senior Technical Program Manager – Software & Hardware What You’ll Do The Senior Technical Program Manager will work with globally distributed cross-functional teams of Product Management, Software, Hardware, QA, Sales, Marketing, and others to plan, execute, and launch new SonicWall software and network security products. You are responsible for managing the product lifecycle from concept to market launch while maintaining program schedules, budget, scope, and quality. This includes working with external labs and internal teams to achieve regulatory and other government/security certifications. This position reports to the Director of Program Management and is located in Pune, India. Who You Are You are an authority in the development and manufacturing of cybersecurity software and hardware appliances in the network security field. You are a leader who steers a cross functional team to achieve a common set of goals. You possess: Strong program management skills in the definition, planning, executi

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role We are looking for a Principal Frontend Engineer to drive the technical vision and frontend architecture of the Cloud Secure Edge Admin Console, the interface used by IT Administrators and Security teams to manage access policies, monitor devices, configure alerts, and analyze real-time connectivity. As a Principal Frontend Engineer, you will define long-term frontend strategy, establish engineering standards, influence product and platform direction, mentor senior engineers, and partner across multiple teams to deliver scalable, secure, performant, and intuitive enterprise experiences. You will work with modern web technologies, including TypeScript, React, ag-Grid, Highcharts, Storybook, and our internal component library. This role is ideal for engineers who excel at solving large-scale architectural challenges, influencing technical direction across organizations, driving alignment in ambiguous situations, and elevating engineering excellence across teams. What You'll Do Define and drive the frontend architecture and technical roadmap for Cloud Secure Edge. Lead the design and del

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Responsibilities: Design and develop new software features on SonicWall firewall product-line. Able to deliver features on time, with the highest level of quality, in the best interest of the customer. Facilitate problem diagnosis and prompt resolution for issues reported by customers. Maintain existing software features by implementing enhancements and fixing bugs. Write functional and design specifications, and work with technical publications team for documentation needs. Collaborate with other engineers on code reviews, test case reviews, and process enhancements. Excellent written and verbal communication skills - Ability to work with different groups, teams and projects. Requirements: Master’s degree in computer science or engineering or related field or Bachelor’s degree in Computer Science or Engineering or related field with a minimum of 3-4 years of software development experience. Proficiency in C is a must with 3+ years of experience. Hands on experience with Firewalls, SD-WAN, Routing technologies, VPNs, High Availability is a strong plus. Hands on experience and knowledge of Networking