Product Support Specialist Jobs

About Anyscale: At Anyscale , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI , Uber , Spotify , Instacart , Cruise , and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the role: Anyscale is looking for a Site Reliability Engineer to join the Infrastructure team. Anyscale aims to provide the next generation of tools and infrastructure to make developing and running distributed AI applications in the cloud as easy as on your laptop. As part of the Infra team, we build the scalable, secure, and robust backbone that enables this vision. Our team is responsible for both the control plane, which orchestrates cluster management, scheduling, and user access, and the data plane, which ensures high-performance execution of distributed workloads. We are seeking a talented engineers with a strong background in control plane and data plane development, along with expertise in Kubernetes, container orchestration, and cloud-native infrastructure. You will play a crucial role in designing, implementing, and optimizing the critical infrastructure that powers Anyscale’s cloud platform. You will have the opportunity to work on open-source Ray, contribute to our infinite laptop proprietary product, and develop seamless integration between the two, while also delivering high-impact features for our customers. A snapshot of projects you may work on Design, build, and scale services that orches

Become a part of our caring community The Lead Software Engineer codes software applications based on business requirements. The Lead Software Engineer works on problems of diverse scope and complexity ranging from moderate to substantial. The Lead Software Engineer standardizes the quality assurance procedure for software. Oversees testing and debugging and develops fixes. Researches complaints and makes necessary adjustments and/or recommendations to resolve complex software related issues. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action. Key Responsibilities Technical Architecture and Ownership:** Design and own the end-to-end architecture of Centerwell's AI systems, including LLM-powered clinical tools, RAG pipelines, harnesses, agent-based workflows, and intelligent automation. Make and communicate foundational technical decisions in close collaboration with the broader engineering team. Model Development and Fine-Tuning:** Evaluate, select, and where appropriate guide the fine-tuning of foundation models. Establish model evaluation frameworks that prioritize safety, accuracy, and clinical relevance. Clinical and Product Partnership:** Collaborate closely with product managers, designers, clinicians, and data stakeholders to understand care delivery workflows and translate them into well-scoped, high-impact AI features. HIPAA Compliance and Responsible AI:** Ensure all AI systems are designed, deployed, and monitored in compliance with HIPAA and Humana's Responsible AI standards, including participation i

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description We are seeking a highly motivated, attentive, and self-driven candidate to join our team, Biologics Pivotal Formulation and Process Development, as a Senior Research Associate. Once onboarded, the successful candidate will contribute in developing formulation and drug product processes for innovative molecules in pivotal clinical and commercial stages. The candidate will have tremendous opportunities for career growth in a fast-paced and resource-rich environment through training and professional relationships. The ideal candidate is expected to be action oriented with high expectations of themselves and others. They should have good verbal and written communication interpersonal skills. <

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role You will work on core enterprise platform systems, focusing on services that ensure Synthesia is secure, reliable, and scalable for our largest customers. You will contribute to our new suite of APIs that will unlock our market leading Avatar technology to be utilised by external creative tools. We are an AI native company and use the most powerful assistant tools on a daily basis to increase our speed of development, automate repetitive tasks and widen the scope of what the team can worked on. This includes Claude and Cursor. You will have ownership of projects that span months and multiple teams, requiring you to break down complex, ambiguous problems into clear steps that can be delivered and validated iteratively. Engineers within Synthesia are empowered to contribute heavily to product discussions and build with both user and business considerations in mind. Impact is key to everything we do here. You will work closely with product, security, legal, and infrastructure partners, and will be expected to translate business and regulatory requirements into scalable technical solutions. You will evaluate your work through system health and reliability metrics, leveraging observability and monitori

We’re looking for a technical architecture expert with hands-on development experience to define the architecture of the Retail and Consumer Packaged Goods Platform and collaborate with engineering to build the platform. This is a technical engineering role and requires familiarity with NVIDIA’s GPU acceleration libraries, experience in Retail, CPG, logistics, or marketplaces, and knowledge of enterprise AI architectures will make you an ideal candidate. Join us and take the lead in building the retail platform and help us develop the future of AI in retail! Your mission is to leverage NVIDIA’s existing retail and supply chain blueprints, along with proven workflows and best practices codified through customers and ISV engagements, to define the architecture and build the Retail & CPG platform. You will be responsible for architecting and collaborating with engineering teams across NVIDIA, to build the platform. Built on NVIDIA’s full stack—including Agentic AI, Physical AI, and accelerated computing—this platform will power our three strategic pillars: digital commerce, supply chain, and intelligent stores. What you'll be doing: You will work with Retail & CPG product management, business development, and developer relations teams to harness their deep expertise in supply chain and retail to architect and build a platform that makes it easier for our ecosystem and customers to build AI solutions at scale. The platform will use our NVIDIA Nemo microservices and Nemotron open-source models, with initial priority on Agentic AI for supply chain, digital commerce and employee productivity. This role will initially be an individual contributor with developer experience building AI agents and will collaborate with a strong technical retail and supply chain team, as well as horizontal engineering team(s). Define product, technical vision and architecture Develop platform s

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. Join NVIDIA's NIM team and be part of an exceptionally ambitious project in Santa Clara, CA! As a Senior Software Engineer, NIM Tools, you will have the remarkable opportunity to build a groundbreaking model customization and deployment lifecycle platform from inception. This isn't just another feature team—you will be defining the structure for a new product surface accessed by ISVs and CSPs internationally. Your work will empower customers to take models from selection through fine-tuning, evaluation, deployment, and compliance flawlessly. What you'll be doing: Compose and build the fine-tuning handoff pipeline, including LoRA adapter repackaging, re-quantization, and re-validation into NIM. Develop the evaluation harness, ensuring models meet our high standards. Implement the observability and attestation layer to produce auditable compliance artifacts. Work in close partnership with ISVs and CSPs to roll out NVIDIA NIMs on a large scale. Define and improve durable platform APIs, steering clear of one-off integrations. Ensure flawless completion of projects through strict attention to detail and proven methodologies. Wha

NVIDIA has continuously reinvented itself over two decades. Our invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing. NVIDIA is a “learning machine” that constantly evolves by adapting to new opportunities that are hard to solve, that only we can address, and that matter to the world. This is our life’s work, to amplify human creativity and intelligence. Make the choice to join us today. Design-for-Test Engineering at NVIDIA works on groundbreaking innovations involving crafting creative solutions for DFT architecture, verification and post-silicon validation on some of the industry's most complex semiconductor chips. What you'll be doing: As a senior member in our team, you will work with pre-silicon and post-silicon data analytics - visualization, insights and modeling. Design and uphold sturdy data pipelines and ETL processes for the ingestion and processing of DFX Engineering data from various origins Lead engineering efforts by collaborating with cross-functional teams (execution, analytics, data science, product) to define data requirements and ensure data quality and consistency You will work on hard-to-solve problems in the Design For Test space which will involve application of algorithm design, using statistical tools to analyze and interpret complex datasets and explorations using Applied AI methods. In addition, you will help develop and deploy DFT methodologies for our next generation products using Gen AI solutions. You will also help mentor junior engineers on test designs and trade-offs including cost and quality. What we need to see: BSEE (or equivalent experience) with 5&#43;, MSEE with 3&#43;, or PhD wi

NVIDIA has continuously reinvented itself over two decades. Our invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing. NVIDIA is a “learning machine” that constantly evolves by adapting to new opportunities that are hard to solve, that only we can address, and that matter to the world. This is our life’s work, to amplify human creativity and intelligence. Make the choice to join us today. Design-for-X Engineering at NVIDIA works on groundbreaking innovations involving crafting creative solutions in AI for Chip Design and AI for Predictions in various use cases in manufacturing testing on some of the industry's most complex semiconductor chips. What you'll be doing: As a senior member in our team, you will work on innovating in the DFT Power, Thermal & Voltage Noise Methodology areas. This will include working on groundbreaking low power & thermal solutions for our manufacturing tests to be enabled at conditions that push the boundaries for our datacenter GPUs. You will work with multi-functional teams including Product Development & Power Architecture, implementing brand-new methodologies on hard-to-solve problems for improving our outgoing quality of chips. You will work on post-silicon data analysis for power to architect the next-gen solutions. In addition, you will help develop and deploy DFT methodologies for our next generation products using Applied ML & Gen AI solutions. You will also help mentor junior engineers on test designs and trade-offs including cost and quality. What we need to see: BSEE (or equ

Work Flexibility: Field-based The company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical, and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Our mission Together with our customers, we are driven to make healthcare better. What you do As a sales representative in our Sports Medicine specialty, you’ll be the face of Stryker products. Acting as a sales lead, you’ll prepare and participate in leading sales pitches and demo meetings as well as working with cross-divisional sales reps to create strategic goals and targets. You’ll participate in trade shows, analyze market territory, manage inventory reports, negotiate prices and terms of transactions, and solve product problems for customers. You aren’t just selling products – you’re also acting as a subject matter expert. We’ll count on your confident and patient nature to educate and inform doctors, nurses, and staff personal about the use and maintenance of our products, as well as direct product evaluations in the Operating Room or office settings. Want to know the best part this role? Every day is unique – our best sales reps have the freedom to adjust their time to focus on what will bring the most

We’re looking for an Account Executive, Mid-Market to help us develop and close new business with mid-market Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. You will work with our inbound lead generation teams, helping our prospective customers choose Hootsuite as their Social Media Management partner. This is a hybrid position open to candidates based near Hootsuite's London office. In this role, you will report to the Manager, Mid-Market Sales. WHAT YOU’LL DO: Successfully acquire new mid-market customers within our landmark industries by responding and actioning internal leads in order to achieve individual quota targets. Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective customers. Forecast and close new business revenue every month. Proactively seek out insightful market and industry information in order to effectively develop rapport with mid-market customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges. Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers. Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents. Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer. Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding. Engag

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role As a Senior Backend Engineer, you will design, implement, and evolve product capabilities while solving high-scope backend problems and influencing the technical and product direction of our teams. You will move beyond "assigned work" to actively improve the quality, reliability, and performance of our systems. You will work across product, frontend, infrastructure, data, and security boundaries, making sound architectural trade-offs, communicating complex ideas clearly in an asynchronous environment, and helping define the standards for a high-scale, global product. Why you’ll love this role High Impact: You aren'

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Backend Engineer on the Gitaly team, you’ll help build GitLab’s Git data storage tier, a standalone product that provides reliable, secure, and fast access to Git repositories through application programming interfaces (APIs) and storage operations. You’ll work at the boundary between GitLab and Git to make repository access performant and dependable for GitLab.com , self-managed customers, and GitLab Dedicated. Our work spans distributed storage, repository management, high availability, performance, observability, and operational excellence. We’re currently building the next generation of source co

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations — including JetBlue, Nordstrom, Slack, and Twilio — trust Okta to protect the identities of their workforces and customers. Position Description We are looking for an experienced Senior Software Engineer – UI to join our Identity Platform engineering team. You will own the design and delivery of complex, enterprise-grade frontend experiences that power Okta's identity lifecycle management capabilities — including admin configuration flows, wizard UIs, real-time progress tracking, and bulk operation workflows. You will partner closely with Product Management, UX, and backend engineers to translate complex enterprise identity requirements into intuitive, accessible, and performant web applications. This is a hybrid position. Job Duties and Responsibilities - Frontend Ownership: Independently own and deliver complex UI features end-to-end — from design collaboration through production deployment. - Architecture & Standards: Lead frontend architectural decisions, enforce code quality, accessibility, perfor

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The SRE Leadership Team The SRE Leadership Team at Okta is the backbone of our platform's reliability and operational excellence. We are a forward-thinking group of engineers and leaders who believe that great infrastructure is invisible—it just works. Our team champions a culture of continuous learning, data-driven decision-making, and blameless incident response. We work at the intersection of product engineering, architecture, and operations to ensure Auth0 remains the trusted authentication platform for millions of users worldwide. As a Manager, Site Reliability Engineer, you'll lead this team with a focus on scalability, resilience, and empowering engineers to grow as technical leaders. What You'll Be Doing Lead the SRE team's technical direction , translating organizational vision into actionable roadmaps while driving complex, cross-functional initiatives across product and platform teams Operate at scale through hands-on participation in 24/7 on-call rotations (follow-the-sun weekdays, shared weekends), directly troubleshooting and remediating incidents on critical systems Build infrastructure resilience , designing and implementing monitoring, alerting, and automation improvements that reduce toil and elevate operational efficiency Champion reliability best practices , establishing policies and cultural standards that embed observability, resilience, and software engineering rigor into all engineering efforts Mentor and develop SRE talent , elevati

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Austin, TX Job Title Network Hardware Engineer Role Summary As a pivotal technical contributor within the Network Hardware Engineering (NetHW) team, you will drive the selection and qualification process for network devices used in Cloudflare's Global Network. The NetHW team manages the New Product Introduction (NPI) process for all network devices. Our responsibilities also include the evaluation and qualification