Product Support Specialist Jobs

About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale. About the Role We’re looking for an experienced Software Engineer to help build the core infrastructure behind OpenAI’s monetization and ads systems. In this foundational role, you’ll architect and implement distributed systems that power OpenAI’s monetization stack—focusing on reliability, performance, privacy, and large-scale operation. You’ll work across backend, systems, and platform layers to define and implement 0→1 infrastructure, partnering closely with Product, Design, and Research to shape the future of monetized AI experiences. Your work will enable both internal and external teams to build on safe, scalable, and robust monetization primitives. This role is exclusively based across our San Francisco & Seattles sites. We offer relocation assistance to new employees. In this role, you will: Design and build the foundational backend and infrastructure powering OpenAI’s monetization and ads systems Architect large-scale distributed systems that

About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences, that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers, advertisers, and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring new ad experiences into real-world systems across OpenAI surfaces at global scale, including thoughtfully integrating them into the core ChatGPT experience. About the Role We’re looking for an Android Engineer to help build the native Android experiences and client-side systems that power how ads are structured, rendered, and delivered across OpenAI’s ads ecosystem. This role sits within the Ads Formats team, which owns the creative rendering and presentation layer for next-generation ads experiences across different surfaces and media types. You’ll help build the Android infrastructure and tooling that support formats such as text, image, video, native, conversational, and interactive ads, while ensuring they render reliably and perform efficiently across platforms. You’ll work closely with backend, Product, Design, Research, and Safety partners to shape Android architecture that supports user-first, privacy-preserving monetization experiences within ChatGPT and OpenAI’s broader mobile ecosystem. In th

The Senior Planning and Operations Manager leads the end-to-end planning function across demand, supply, and inventory to ensure the right product is in the right place at the right time to maximize sales and profitability. The role manages the demand and supply planning cycle, manages open-to-by budgets, and manages the allocation and inventory strategy across regions and sales channels to ensure accurate, and timely sales order management aligned with GTM launch dates. This position is responsible for managing the demand forecast, supply planning, and open-to-buy process, and setting sales, margin, weeks of supply, and DIO plan by product line. The role is an expert in using data analytics to improve forecast accuracy, align inventory management with revenue forecasts, and utilize sell-through analytics to support inventory strategies. The ideal candidate is a strategic, analytical leader who can partner cross-functionally with Merchandising, Sales, Service, Order Management, Marketing, Supply Chain to ensure brand, product, and go-to-market strategies are supported through the pre-season and in-season processes. Essential Functions and Key Responsibilities: Open to Buy Management Build annual, seasonal, and monthly demand and open to buy plan models in alignment with sales channel revenue plans and DIO strategies. Ensure alignment between merchandise plans, OTB budgets, and supply/demand plans to drive a cohesive end-to-end planning process. Manage the OTB process, ensuring purchasing plans align with financial targets, inventory turn goals, and sales forecasts Partner with Finance, Sales, merchandising to build, monitor performance, and adjust OTB budgets by region, sales channel, and category. Provide regular OTB reporting and recommendation allocation of OTB dollars to s

The Financial Analyst for Marketing has a high-visibility role on TaylorMade's Commercial Finance team, serving as a key financial resource for Global Marketing and Product Creation. Core responsibilities include tracking and forecasting, accrual management, monthly close support, and AOP participation. We're looking for someone who brings intellectual curiosity, a commitment to accuracy, and the drive to grow in a fast-moving, commercially oriented environment. Essential Functions and Key Responsibilities: Supports AOP development, partnering with business partners to build bottoms-up plans aligned to strategic priorities. Serves as a connection point between Commercial Finance and business partners — identifying pain points, driving process improvements, and delivering timely, accurate financial information that supports decision-making. Ensures balance sheet account reconciliations, account analysis, accrual calculations, and other related accounting documents/entries/schedules are completed accurately and on schedule. Builds and maintains reporting dashboards that provide Marketing leadership with timely, actionable visibility into business performance. Maintains forecast accuracy across monthly, quarterly, and annual reporting cycles for relevant areas. Performs overhead variance analysis across assigned areas, including fixed vs. variable cost management. Submits weekly 13-week cash flow visibility for related areas (both OpEx and CapEx). Provides creative alternatives and recommendations to reduce costs and improve financial performance. Performs other related duties and ad hoc assignments as required. K

Topgolf is rolling out a Partnership platform strategy across sponsorships, media, and licensing - delivering impact at scale to support continued expansion and entertainment opportunities for millions of fans. As we build toward this next chapter, the Regional Director, Partnerships will lead a regional sales team while carrying their own number - setting the standard as both a coach and a closer. This is a revenue-driving leadership role at the center of Topgolf's partnership business, with a dual mandate: building and owning both regional corporate sponsorships and the Swing Suites P&L as distinct local product lines. Because many regional buyers are interested in both sponsorship and experiential entertainment solutions, this role is intentionally designed to sell across both offerings. You'll identify the right brands, develop strategic partnerships, and close sponsorships and Swing Suites sales ranging from five to seven figures that help shape the future of Topgolf's commercial platform, while leading a team of direct reports selling across both revenue streams and staying personally accountable for closing deals. P&L and Business Ownership Own the full P&L for the regional partnerships business, including both corporate sponsorships and the Swing Suites product line - set targets, manage budget, and be accountable for hitting financial goals without escalation. Lead all financial forecasting, planning cycles, and revenue reporting for both revenue streams in direct partnership with Finance - ensuring targets are clearly defined, tracked, and communicated across the team. Develop and maintain a deep command of Topgolf’s Corporate Partnerships business model and Swing Suites product strategy - using that knowledge to make fast, informed decisions across both lines of business. Own all aspects of the regional partnerships business - strategy, budget, staffing, and execut

We are seeking a skilled and adaptable Field Applications Engineer to act as a key technical liaison between internal teams and our venue partners. In this role, you will support the deployment, integration, and performance of Topgolf’s custom hardware and electronics products, working closely with our hardware and software engineering teams, product management, quality engineering, and customer support. You will also collaborate directly with venue operations and customer engineering teams to ensure our systems are seamlessly installed, calibrated, and supported in the field. This position also includes generating quick-turn engineering drawings, CAD models, and specifications to help streamline deployment activities and reduce load on core engineering teams—contributing both field insight and technical documentation agility. The ideal candidate thrives in fast-paced, cross-functional environments and is passionate about solving real-world engineering challenges in live venue settings. Job Responsibilities Collaborate with hardware and software engineering teams to ensure successful design validation and deployment of custom hardware solutions at Topgolf venues. Act as a critical conduit between product management, quality engineering, and customer support to integrate field feedback into ongoing product improvements. Partner directly with venue operations and customer engineering teams to install, configure, test, and troubleshoot hardware and system integrations on-site. Support the end-to-end rollout process—from pilot validation to full-scale venue deployment—while maintaining quality and performance expectations. Investigate and resolve system-level issues in field deployments, identifying root causes and working with engineering to develop permanent solutions. Document best practices, common field issues, and integration workflows to improve future deployments and knowledge sh

Associate Configuration Management Engineer Company: The Boeing Company The Boeing Global Services (BGS) Government Training Engineering organization is seeking an Associate Configuration Management Engineer for the Product Lifecycle Management (PLM) team in Hazelwood, MO . As part of our team, you will be focused on configuration management ensuring engineering changes are documented and managed throughout the development lifecycle. You will be a part of an organization that provides industry leadership in commercial and defense aviation training and capabilities, including custom software development, engineering and technical services, and a range of services to support training centers and pilot provisioning worldwide. Position Responsibilities: Participates in the development and management, and performs limited analysis of process and product baselines Works under general direction to coordinate and conduct product and subsystem level technical design reviews and audits for new and derivative products Performs routine analysis of product trades and/or changes and assists in the development of change proposals Participates in the development and implementation of Configuration and Data Management standards, processes, systems and tools Utilizes data gathered from customers to assist in the definition of Configuration and Data Management requirements for product hardware, software and engineering design data systems Assists in the integration, routine analysis and resolution of issues with engineering product structure Assists with the development and implementation of engineering technical program plans of limited scope including impacts, risks and incorporation of lesso

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview Mastercard’s Network & Digital Payments group creates meaningful digital payment experiences for consumers, merchants, issuers, and partners at global scale. The Global Product Engineering team builds foundational payment solutions that are secure, resilient, scalable, and operationally reliable. This role is for a Senior Software Engineer who will contribute to the design, development, validation, automation, and operability of high-quality software solutions. The ideal candidate brings strong software engineering fundamentals, hands-on Java development experience, and a quality-first mindset, with the ability to build automation frameworks, contribute to application design, improve engineering practices, and support production readiness. Role As a Senior Software Engineer, you will independently execute key elements of software engineering projects and processes by applying strong technical knowledge, engineering best practices, and problem-solving skills. You will contribute to building and maintaining scalable software solutions, with a focus on testability, automation, performance, security, resiliency, and operational excellence. Key Responsibilities • Design, develop, and maintain high-quality software components, automation frameworks, and engineer

The Account Manager – Enterprise is responsible for managing and growing relationships with assigned strategic accounts to drive client satisfaction, retention, and business growth. This role requires a strong understanding of Entrata’s product suite and the ability to align solutions with client objectives. The Account Manager works cross-functionally with internal teams to identify opportunities for account expansion, resolve issues, and deliver a seamless client experience. Duties/Responsibilities Build and maintain strong, long-term relationships with key stakeholders within assigned accounts. Develop account plans outlining strategies for growth, retention, and upsell opportunities. Collaborate with internal teams, including Sales, Implementation, and Support, to deliver high-quality client experiences. Understand client business objectives, challenges, and operations to effectively position Entrata solutions. Provide consultative guidance to clients on best practices, industry trends, and product utilization. Identify and pursue opportunities for account expansion and revenue growth. Communicate product updates, new features, and relevant developments to client stakeholders. Analyze account data to identify trends, performance gaps, and improvement opportunities. Essential Functions Maintain ongoing communication with key client stakeholders to ensure satisfaction and retention. Develop and execute account strategies that drive growth and align with company goals. Collaborate with internal teams to ensure successful delivery of products and services. Apply sound judgment and problem-solving skills to resolve complex client issues. Ability to prioritize tasks effectively by meeting deadlines and managing workload effi

Job Details: Job Description: Ocotillo Technology Fabrication Yield is looking for Integration Technicians with a strong computing background and capabilities to support all Ocotillo Technology Fabrication platforms and beyond technologies. The candidate will work closely with a team of Integration Technicians to execute experiments/pilots, develop process flows and lot plans for new product introductions, and support taskforces. As a Process Integration and Yield Technician, you will play a critical role in Intel's high-tech manufacturing process, your contributions will directly impact Intel's innovation, enabling the delivery of advanced technologies that power the future of computing. This is an exciting opportunity to grow your technical expertise, work alongside engineering teams, and be part of a collaborative environment where your skills make a tangible difference. The Process Integration and Yield Technician will be responsible for but not limited to: Sustaining factory floors with lot plan/operation/route/process flow checks/rework/critical queue time edits, shipping errors, automation errors, process flow adjustments, wafer shipments, and scraps. Delivering lot plan owner training to the Ocotillo Technology Fabrication organization Collaborate with integration engineers to gather data needed for lot disposition Respond to and contain discrepant material in the fab Conduct engineering tests and detailed experimental testing to collect data or assist in research work related to integration, process, and yield. Provide pilot lot set up and cross site shipment support. Process change support and implementation via global flow changes, global route changes, and lot conversions The ideal candidate should exhibit the following behavioral traits: Self-starter an

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Program Manager - Corporate Solutions Mastercard Corporate Solutions is shaping the future of commercial payments by building innovative products, platforms, and partnerships that help businesses move money smarter, faster, and more securely. The Product Governance & Launch Center of Excellence serves as the strategic execution engine for Corporate Solutions. The team drives alignment, governance, commercialization readiness, and measurable business impact across a portfolio of high-priority global initiatives. We are seeking a high-performing PMO Manager to support the governance and execution of strategic product programs across Corporate Solutions. This individual will partner closely with Product, Engineering, Commercialization, Regional Product, and Business Development teams to translate strategy into clear execution plans, drive accountability, and ensure programs deliver against defined business outcomes. The ideal candidate is a strategic operator who brings structure to ambiguity, drives disciplined execution, communicates with clarity, and influences outcomes across a complex global organization. This role requires strong business judgment, analytical rigor, executive presence, and the ability to operate independently. You will help drive high-impact initiatives that support produ

Job Title Remote Service Engineer Job Description Serve as the frontline remote technical expert, delivering rapid diagnostics and issue resolution for healthcare customers and field teams while minimizing onsite service through advanced troubleshooting and escalation management. Your role: Provide remote technical support and diagnostics to healthcare customers and field partners using advanced remote access technologies. Respond to customer inquiries as a Philips representative, delivering timely and accurate troubleshooting support. Resolve service issues by leveraging internal tools, systems, and knowledge resources. Escalate complex product issues to higher-level support for further evaluation and resolution. Utilize remote capabilities to efficiently resolve issues and reduce the need for onsite service dispatch. You're the right fit if: You’ve acquired 5+ years of remote software system experience along with a solid background in structured query language (SQL) and Windows server environments. Your skills include computer networking, technical solutions authoring, and the ability to solve mechanical and electrical issues. You have an associates degree or higher, technical discipline preferred. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You’re a team player who is versatile and keen to work with a variety of Philips products. How we work together We believe that we are better together than apart. For

Work Flexibility: Hybrid or Onsite Join Stryker’s Global Robotics Customer Care team and support the engineering processes that help maintain and improve service operations for the Mako robotic system and related technologies. This role offers the opportunity to contribute to process development, product lifecycle activities, and continuous improvement initiatives within a regulated medical technology environment. The Process Engineer will support repair, upgrade, and service processes while collaborating across functions to ensure quality, compliance, and operational efficiency. What You Will Do Support new product and process introductions by executing engineering activities and maintaining required documentation in accordance with established development procedures. Lead process and procedure updates related to product launches, product integrations, process improvements, and audit readiness activities. Identify and implement continuous improvement initiatives that enhance service operations, process efficiency, quality, and customer experience metrics. Conduct process investigations, experimental testing, equipment analysis, and validation activities to support repair and upgrade operations. Train service personnel on new processes and procedures while ensuring compliance with quality, safety, and regulated industry requirements. What You Will Need Required: Bachelor’s degree in Engineering or a related technical field. Minimum 0 years of relevant engineering experience. Ability to read and interpret engineering drawings. Working knowledge of geometrical dimensioning and tolerancing (GD&T). Preferred: Minimum 1 year of experience in process engineering, manufacturing engineering, service engineering, or a related field.</

Job Title NPSS Quality Assurance Manager Job Description Job Title: NPSS Quality Assurance Manager Lead and execute compliant, risk-based assurance for computerized systems that support medical device quality and business processes. This role combines hands-on Computer System Validation (CSV), quality oversight, stakeholder leadership, and audit readiness across the system lifecycle. Focus CSV / CSA and Quality Assurance Experience 8&#43; years in regulated environments Work Model Office-based / Hybrid designation to be confirmed The opportunity As an NPSS QA Manager, you will own and strengthen the validation and assurance framework for non-product software and computerized systems used in a regulated medical device environment. You will partner with process owners, IT, Quality, Regulatory, Cybersecurity, Privacy, suppliers, and project teams to ensure systems are fit for intended use, compliant, inspection-ready, and maintained in a validated state. Your role Provide quality oversight and consultancy across the full computerized system lifecycle, including intended use, classification, validation planning, requirements, risk assessment, supplier assessment, test strategy, traceability, release, change control, periodic review, incident and problem management, and retirement. Develop, implement, and maintain computerized system validation deliverables, procedures, and guidance for CSV and Computer Software Assurance (CSA). Collaborate effectively with project teams and the NPSS team, consistently applying current GxP standards. Apply a risk-based, critical-thinking approach that scales assurance activities to patient safety, product qual

Job Title NPSS Quality Assurance Manager Job Description Job Title: NPSS Quality Assurance Manager Lead and execute compliant, risk-based assurance for computerized systems that support medical device quality and business processes. This role combines hands-on Computer System Validation (CSV), quality oversight, stakeholder leadership, and audit readiness across the system lifecycle. Focus CSV / CSA and Quality Assurance Experience 8&#43; years in regulated environments Work Model Office-based / Hybrid designation to be confirmed The opportunity As an NPSS QA Manager, you will own and strengthen the validation and assurance framework for non-product software and computerized systems used in a regulated medical device environment. You will partner with process owners, IT, Quality, Regulatory, Cybersecurity, Privacy, suppliers, and project teams to ensure systems are fit for intended use, compliant, inspection-ready, and maintained in a validated state. Your role Provide quality oversight and consultancy across the full computerized system lifecycle, including intended use, classification, validation planning, requirements, risk assessment, supplier assessment, test strategy, traceability, release, change control, periodic review, incident and problem management, and retirement. Develop, implement, and maintain computerized system validation deliverables, procedures, and guidance for CSV and Computer Software Assurance (CSA). Collaborate effectively with project teams and the NPSS team, consistently applying current GxP standards. Apply a risk-based, critical-thinking approach that scales assurance activities to patient safety, product qual