Production Dx Engineer Jobs

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. About the Team Forward Deployed Engineering connects Aircall's AI Voice Agent (AIVA) and AI Messaging Agent (AIMA) to real-world customer workflows, turning possibility into production. The team sits within Customer Solutions & Applied AI and works cross-functionally with Product, Engineering, Sales, Solutions, and Customer Success, globally across EMEA, AMER, and APAC. This role owns the FDE motion for one region, reporting to the SVP, Customer Solutions & Applied AI. About the Role The FDE Le

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role As an AI engineer at WRITER, you'll be at the forefront of shaping how enterprises harness superintelligence. This isn't just about theory; you'll be building tangible AI solutions that power the future of work for hundreds of the world's leading companies. Your work will directly impact the performance, scalability, and ethical alignment of our cutting-edge LLMs and AI agents, enabling businesses to unlock unprecedented levels of productivity and innovation with AI that is truly grounded in their data. This role can be hybrid in our London hub. You'll report to the head of AI engineering. 🦸🏻‍♀️ What you'll do Architect, develop, and deploy high-performance, scalable AI applications into production environments, ensuring robust integrations with our end-to-end platform. Drive the development of intelligent agents and AI-powered features, translating complex research into practical, impactful solutions for our customers. Collaborate closely with research scien

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We’re seeking a highly skilled fullstack software engineer to join our engineering team building advanced AI-driven agent systems that execute autonomous workflows, orchestrate multi-step tasks, and extend human capacity across enterprise applications. In this role, you’ll play a key part in designing, building, and scaling next-generation AI agents that integrate with enterprise data and services to solve real-world problems. You will collaborate with cross-functional teams to turn complex agent concepts into production-ready systems. 🦸🏻‍♀️ What you'll do Design, implement, and maintain scalable, secure agent-driven services and systems that autonomously accomplish tasks using modern AI frameworks. Develop and enhance robust infrastructure and high-throughput APIs, focusing on core agent capabilities such as memory, communication channels, skills, intelligent decision logic, security and workflow management. Integrate agent capabilities with backend services

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We’re seeking a highly skilled fullstack software engineer to join our engineering team building advanced AI-driven agent systems that execute autonomous workflows, orchestrate multi-step tasks, and extend human capacity across enterprise applications. In this role, you’ll play a key part in designing, building, and scaling next-generation AI agents that integrate with enterprise data and services to solve real-world problems. You will collaborate with cross-functional teams to turn complex agent concepts into production-ready systems. We are open to hiring for this role at multiple levels, with compensation ranges scaled to match your experience, expertise, and the scope of the role. 🦸🏻‍♀️ What you'll do Design, implement, and maintain scalable, secure agent-driven services and systems that autonomously accomplish tasks using modern AI frameworks. Develop and enhance robust infrastructure and high-throughput APIs, focusing on core agent capabilities such as

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role As an AI engineer at WRITER, you'll be at the forefront of shaping how enterprises harness superintelligence. This isn't just about theory; you'll be building tangible AI solutions that power the future of work for hundreds of the world's leading companies. Your work will directly impact the performance, scalability, and ethical alignment of our cutting-edge LLMs and AI agents, enabling businesses to unlock unprecedented levels of productivity and innovation with AI that is truly grounded in their data. This role can be hybrid in our San Francisco, New York City, or Seattle hubs. You'll report to the head of AI engineering. 🦸🏻‍♀️ What you'll do Architect, develop, and deploy high-performance, scalable AI applications into production environments, ensuring robust integrations with our end-to-end platform. Drive the development of intelligent agents and AI-powered features, translating complex research into practical, impactful solutions for our customers. Coll

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry's Infrastructure Engineering team is what makes operating Sentry simple, safe, and seamless for every other engineering team in the company. They build the internal control platforms, configuration systems, traffic routing, and automation that let product engineers operate services safely at scale without needing deep infrastructure expertise themselves. As the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the tools that power Sentry's growth: internal admin and change management tools, configuration automation, and the routing layer that underlies Sentry's architecture. You'll be responsible for technical vision, team health, system reliability, and partnership with engineering teams across the company who depend on your team's tools every day. You'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its operational model as the company grows. In this role you will Lead a team of engineers building the internal control platforms that every engineering team at Sentry relies on to operate services safely. Drive the evolution of Infrastructure Engineering's platform, including configuration management, traffic routing and environment controls Own the team's technical direction, contributing to key decisions on API architecture, internal tooling design, and automation frameworks. Nurture and grow engineers at different levels, providing support through coaching, mentorship, and career development. Foster an inclusive, high-performing team culture focused on ownership, learning, and delivery. Partne

We build and operate the compute infrastructure our researchers run on, supporting large-scale processing of historical market data and model training on our own hardware across multiple data centers. Our environment includes bare-metal Linux, virtualization, storage, and GPU clusters, where performance, reliability, and predictable system behavior are critical. Our Infrastructure team covers monitoring and automation, distributed storage, hardware and OS provisioning, GPU clusters and workload scheduling, high-speed networking, L2/L3 Linux support, and security engineering. Engineers here own their tasks end to end, so there's room to go deeper in your area and pick up the parts you haven't touched yet. We’re looking for a Linux Infrastructure Engineer who can work hands-on with server and cluster environments, from deployment and configuration to performance tuning, troubleshooting, and ongoing improvement What You’ll Be Doing: Deploying, configuring, and maintaining Linux-based bare-metal servers across our data centers Building and operating clustered environments, including virtualization, storage, GPU compute, and database clusters Troubleshooting complex Linux, hardware, networking, and cluster-level issues Performance tuning for throughput, latency, stability, and resource utilization Monitoring infrastructure health and performance, identifying bottlenecks, and preventing recurring issues Supporting the full server lifecycle: provisioning, setup, upgrades, and maintenance Improving reliability and predictability during failures, maintenance, and scaling Automating provisioning, configuration, and operational tasks, primarily using Ansible and scripting What We Look For In You: Strong hands-on Linux administration and troubleshooting experience Production experience with on-premise, bare-metal infrastructure Good understanding of Linux performance and bottleneck analysis Experience with: infrastructure monitoring and troubleshooting production issues,

Datadog's brand is entering a new chapter, and we're looking for a Principal, Brand Editorial to own and evolve how we sound. As the founding writer on a multidisciplinary team of designers, illustrators, motion artists, and producers, you'll shape the ideas and narratives that define how Datadog shows up in the world. You'll also build the systems, standards, and tools that help thousands of colleagues scale brand voice and the company. You'll go deep on how the products actually work, then turn that complexity into clear, powerful ideas. You'll pair exceptional craft with real conceptual ambition, and raise the bar on both. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Define and evolve Datadog's writing style, tone, and point of view, setting a consistent quality bar across campaigns, events, web, video, social, product marketing, and other brand experiences. Concept and write high-impact brand work, including campaigns, videos, launches, and major event experiences, as well as ongoing work across social, web, and sales enablement. Build practical voice and messaging systems, including style guidance, messaging frameworks, and writing standards that teams can apply confidently in their day-to-day work. Encode Datadog's voice into AI-enabled writing workflows by designing prompts, custom skills, evaluation approaches, and guardrails that help teams create and improve on-brand drafts. Partner early with Brand, Creative, Product Marketing, Web, Corporate Communications, and other teams to establish messaging before execution and strengthen briefs, concepts, critiques, and production. Scale writing quality beyond your own output by coaching internal partners and enabling agencies and contractors to apply Datadog's voice consistently without creati

Datadog's brand is entering a new chapter, and we're looking for a Principal Copywriter, Brand Editorial to own and evolve how we sound. As the founding writer on a multidisciplinary team of designers, illustrators, motion artists, and producers, you'll shape the ideas and narratives that define how Datadog shows up in the world. You'll also build the systems, standards, and tools that help thousands of colleagues scale brand voice and the company. You'll go deep on how the products actually work, then turn that complexity into clear, powerful ideas. You'll pair exceptional craft with real conceptual ambition, and raise the bar on both. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Define and evolve Datadog's writing style, tone, and point of view, setting a consistent quality bar across campaigns, events, web, video, social, product marketing, and other brand experiences. Concept and write high-impact brand work, including campaigns, videos, launches, and major event experiences, as well as ongoing work across social, web, and sales enablement. Build practical voice and messaging systems, including style guidance, messaging frameworks, and writing standards that teams can apply confidently in their day-to-day work. Encode Datadog's voice into AI-enabled writing workflows by designing prompts, custom skills, evaluation approaches, and guardrails that help teams create and improve on-brand drafts. Partner early with Brand, Creative, Product Marketing, Web, Corporate Communications, and other teams to establish messaging before execution and strengthen briefs, concepts, critiques, and production. Scale writing quality beyond your own output by coaching internal partners and enabling agencies and contractors to apply Datadog's voice consistently wit

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Context Engine team builds the knowledge layer that AI agents use to work with enterprise data in Elasticsearch. We extract knowledge from any data sources into a structured AI Index, serve it to agents through public APIs, MCP tools and framework integrations, and close the loop with agent traces so that what the engine knows improves from real usage. Any agent can use it: Elastic’s own Agent Builder, Claude Code, LangChain and other third-party harnesses. As a Principal AI Engineer, you own the improvement loop of this product end to end: how agents, automations and skills behave in production, how we observe them, how we evaluate them, and how we ship changes to them safely. This is a hybrid role at the intersection of engineering, data science, and product. You will write production code, design evaluation and telemetry that product decisions can rest on, and set the technical bar for how the team iterates on agentic behaviour. You will work alongside data scientists, backend engineers, product, and UX, and your work will show up directly in what customers build on top of Elastic. The codebase is TypeScript and we build it in the open, so you'll be shipping code, designs and discussions in public alongside the rest of the Elastic Stack. What You Will Be Doing Own the production improvement loop for Context Engine: underst

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role As a Staff Machine Learning Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the models and agents used to make our product smarter and more capable. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster. In this role you will Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles Own the development of major initiatives in the AI/ML space You'll love this job if you Are driven by impact and enjoy working on high-stakes, high-visibility projects Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members Thrive in cross-functional teams and enjoy building features alongside developers and product teams Qualifications Minimum 4+ years of professional experience with a MS/PhD degree in computer science, machine learning, or a related field Minimum 6+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field Demonstrated expertise building production-grade agentic systems and tools You are comfortable writing production quality code (we use Python) Expertise with deep learning frameworks (we use PyTorch) Familiarity in deploying machine learning models at scale in production

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry already sees the moment software breaks: the error, the trace, the replay, the commit that caused it. Seer, our AI debugger, uses all of that to figure out what went wrong and how to fix it. We're looking for a Staff engineer to help decide how that system should evolve as models improve every few months. Some of what we build today will be obsolete by next spring. Part of the job is knowing which parts, and building the rest to last. In this role you will Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues Set technical direction for how our agents get context, use tools, and decide when they're done Build the evals that tell us whether a new model or prompt actually helped, fast enough that people use them Decide when to use a frontier model, a smaller one, or one we trained, and revisit that as cost and capability shift Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles Own major AI initiatives end to end, alongside the developers and product teams shipping them Run what you ship in production and debug it with Sentry You'll love this job if you Are driven by impact and enjoy working on high-stakes, high-visibility projects Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members Thrive in cross-functional teams and enjoy building features alongside developers and product teams Qualifications You've shipped an LLM-backed system people depended on, and can tell us what broke You have strong opinions on agent design and have changed at least one in the last year You've trained or fin

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role A strong and reliable platform is essential to scaling Sentry for the future. Our Platform organization is responsible for everything that powers Sentry, from cloud infrastructure and streaming systems to storage, deployment, and security. We own the core services and technical foundations that enable every product and engineering team at Sentry to move fast and build with confidence. We’re looking for a Senior Staff Software Engineer to set technical direction across Sentry’s Platform organization and lead engineering work spanning infrastructure, streaming, and storage. Reporting directly to the VP of Platform Engineering , you’ll partner with engineering and product leaders to identify where our platform needs to evolve, make architectural decisions across team boundaries, and lead those changes through production delivery. You’ll stay hands-on through system design, prototyping, and code while helping senior and staff engineers lead work across teams. What You’ll Do Set technical direction for platform initiatives spanning multiple teams, connecting architectural decisions to product needs and business priorities. Identify and lead changes addressing system bottlenecks, reliability risks, and architectural constraints. Own cross-team initiatives from problem definition and design through implementation, rollout, and evaluation. Make tradeoffs across reliability, performance, cost, operational complexity, and delivery speed. Stay hands-on where your contribution matters most, writing code, building prototypes, and helping teams resolve difficult implementation problems. Partner with engineering and product

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role A strong and reliable platform is essential to scaling Sentry for the future. Our Platform organization is responsible for everything that powers Sentry, from cloud infrastructure and streaming systems to storage, deployment, and security. We own the core services and technical foundations that enable every product and engineering team at Sentry to move fast and build with confidence. We’re looking for a Senior Staff Software Engineer to set technical direction across Sentry’s Platform organization and lead engineering work spanning infrastructure, streaming, and storage. Reporting directly to the VP of Platform Engineering , you’ll partner with engineering and product leaders to identify where our platform needs to evolve, make architectural decisions across team boundaries, and lead those changes through production delivery. You’ll stay hands-on through system design, prototyping, and code while helping senior and staff engineers lead work across teams. What You’ll Do Set technical direction for platform initiatives spanning multiple teams, connecting architectural decisions to product needs and business priorities. Identify and lead changes addressing system bottlenecks, reliability risks, and architectural constraints. Own cross-team initiatives from problem definition and design through implementation, rollout, and evaluation. Make tradeoffs across reliability, performance, cost, operational complexity, and delivery speed. Stay hands-on where your contribution matters most, writing code, building prototypes, and helping teams resolve difficult implementation problems. Partner with engineering and product

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. In this role, You Will: Design, develop, and implement exceptional user interfaces for web applications using modern web technologies such as HTML, CSS, and JavaScript. Collaborate closely with product managers, UX designers, and other stakeholders to gather requirements, own the user experience, develop wireframes, and create high-fidelity prototypes. Develop and maintain API integrations, ensuring seamless communication between front-end and back-end systems using React and gRPC. Contribute to back-end development with a focus on creating robust APIs and ensuring smooth communication between the front-end and server using technologies like Node.js or Python. Build, test, and deploy full-stack web applications using React and gRPC, while ensuring responsiveness, performance, and scalability. Optimize web applications for performance, accessibility, and SEO best practices. Troubleshoot and resolve UI and back-end related issues, ensuring a consistent and optimal user experience across multiple platforms and devices. Write clean, maintainable, and well-documented code adhering to established coding standards, and deploy/debug using platforms like Vercel. Id