Incident Commander | SaaS Production Operations Permanent night shift • Individual Contributor • Full onsite – BGC, Taguig This is not an escalation coordinator role. We need someone who can make real-time production recovery decisions when systems fail and customers are already affected. When an incident happens, your job is not: Follow procedure → identify resolver → escalate → wait → send updates. Your job is: Understand what is actually affected → determine the fastest safe recovery path → make the call → direct the teams involved → keep the customer operational → stay on it until production is restored. What this actually looks like EviSmart is a live SaaS platform with multiple applications, services, dependencies and operational workflows. When something breaks, the answer will not always be written in a runbook. You need to be able to determine: What is actually failing? What is the customer impact? Which systems or dependencies are involved? Is the normal recovery path working? How long should recovery reasonably take? Can Production/Application Support restore it? Do we actually need Engineering? Is there a workaround or manual process that keeps the customer operational? At what point do we stop waiting and change the recovery strategy? Different failures have different recovery paths. During the incident, you own the clock and the decision. If the normal recovery route isn't working, we expect you to recognize that quickly and change course rather than continue following a process that is no longer protecting the customer. That can mean restoring the application, rolling something back, implementing a safe workaround, directing Support or Engineering, or switching operations to a manual process while the underlying issue is being resolved. You stay accountable until production is operational again. What we mean by Incident Commander You command both the people and the recovery strategy. Engineering may perform the permanent technical
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Location Details: Colombia, remote. At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) , and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team Join GoDaddy's Forge Ops team at the intersection of Data, Infrastructure, and AI-driven operations. As Senior Manager, Systems Engineering, you will lead the reliability, cost efficiency, and agentic operation of the Data & AI ecosystem that serves GoDaddy. This is a deeply technical leadership role, not a hands-off manager position. You will operate as GoDaddy's L1/L2 authority over critical analytics and data platforms while advancing Forge Operations: a structured operating model designed to transition platform operations from hero-based, expert-dependent support to system-based, agent-assisted, self-improving operations. If you can translate a business problem into a technical architecture and that architecture into team execution — and you want to build the AI Ops pattern for a large-scale data organization, this role is for you. What you'll get to do... Own and operate GoDaddy's analytical and data intelligence platforms(Redshift, QuickSight, FeedDB, Protegrity, Alation) as the authoritative L1/L2 platform owner — driving reliability, deployment standards, cost optimization, and user enablement across an ecosystem with a 50PB+ data lake and thousands of consumers. Lead 24/7 incident management and production operations across 10+ Data & AI platforms, owning MTTR/MTTD targets, AAR rigor, and a root-cause-to-control loop that converts every incident into a runbook, monitoring improvement, or automation — not just a resolved ticket. Architect and advanced Forge Ops OS, the team's agent-based operating model. Th
The job purpose of a Shift Engineer - Cluster - Backend in the cell process is to lead and oversee the backend production operations of solar cell manufacturing. This role involves managing and optimizing critical processes like fine line printing, firing, work on completion of already defind DOEs and report compilation like screen design, paste development , ensuring efficient production, maintaining high product efficiency, promoting a safe work environment, and driving continuous improvement initiatives to meet production targets and industry standards effectively. Source: Adani Group | Job ID: 60035
Job Summary The Manufacturing Systems Engineer I is an entry-level professional responsible for supporting the implementation, maintenance, and continuous improvement of digital manufacturing systems that connect production operations, industrial equipment, and enterprise platforms. Working under the guidance of experienced engineers and leadership, this role applies foundational engineering knowledge to support manufacturing system performance, equipment connectivity, data collection, and operational reporting. The incumbent performs routine to moderately complex assignments using established processes, practices, and technical standards while developing proficiency in manufacturing systems, industrial automation, and digital technologies. Responsibilities include assisting with system troubleshooting, testing, documentation, data analysis, and continuous improvement initiatives that enhance operational visibility, reliability, and efficiency. This position collaborates with manufacturing, engineering, quality, supply chain, and IT stakeholders to support day-to-day system operations and project execution. The Manufacturing Systems Engineer I exercises judgment within defined procedures, receives guidance on complex issues, and contributes to team objectives through effective problem-solving, learning agility, and continuous skill development. Success in this role is demonstrated through the ability to build technical expertise, execute assigned work with increasing independence, and contribute to the advancement of digital manufacturing capabilities across the organization. Key Responsibilities Assist in the configuration, maintenance, and support of digital manufacturing systems connecting production equipment and enterprise platforms. Support the implementation and sustainment of IIoT, MES, SCADA, and plant-level data collection systems under the direction of senior engineers. Monitor manufacturing system performance and report identified issues, tre
Job Title Production Planner Job Description Production Planner Your Role: Job Responsibilities: • Ensures on-time delivery of customer orders by managing the quality of planning-related master data in close cooperation with Enterprise Information Management (EIM). • Generates a feasible/final Master Production Schedule (MPS) from the Initial/semi-final MPS provided by the Supply Planning function. • Develops a feasible Detailed Production Schedule (DPS) and Material Requirements Plan (MRP) from the MPS while minimizing changeover times in collaboration with Production/Operations Management. • Works diligently to optimize the utilization of both workforce and equipment, strategizing to enhance efficiency and productivity across production operations. • Coordinates planning-related master data in concert with Enterprise Information Management (EIM), ensuring data integrity and consistency to facilitate effective decision-making. • Releases meticulously crafted production schedules to the shop floor, ensuring that operational activities align seamlessly with organizational objectives and priorities. • Facilitates regular and structured planning handshake meetings with Production/Operations Management, fostering open communication channels to address challenges, align priorities, and drive operational excellence. • Engages in troubleshooting production orders and materials, promptly identifying and resolving issues to maintain operational continuity and uphold delivery commitments. You Are a Great Fit If: • Bachelor’s degree in computer science, Software Engineering, Electronics, Information Technology, or a related engineering discipline. • Minimum 2 years till 5 years of experience in production plant or manufacturing site or equivalent. Exte
Job Title Production Planner - Integrated Planning (Bedford, MA) Job Description Production Planner - Integrated Planning (Bedford, MA) Execute end-to-end production planning and scheduling under the direction of the Supply Chain Program Manager, developing feasible Master Production (MPS) and Detailed Production Schedules (DPS) aligned with capacity strategies and Annual Operating Plan (AOP) commitments. Coordinate buffer and supermarket inventory using Demand Driven Material Requirements Planning (DDMRP) to ensure material availability, reliable production flow, and on-time customer delivery. Your role: Coordinates planning-related master data management closely with Enterprise Information Management (EIM), ensuring accuracy and consistency throughout. Generates realistic and achievable Detailed Production Schedule (DPS) and Master Production Schedule (MPS), complemented by a Material Requirements Plan (MRP) developed with Operational Buyers for efficient material procurement. Issues production schedules to the shop floor and conducts regular planning meetings with Production/Operations Management to synchronize activities and address any concerns. Initiates improvements to planning processes and relevant Key Performance Indicators (KPIs), leveraging expertise in various planning methodologies and continuous improvement techniques. Releases/manages production order and material-related issues promptly, utilizing negotiation skills and technical understanding to facilitate effective resolutions. You're the right fit if: You’ve acquired 4+ years of experience with a vocational education in areas such as industrial, manufacturing, production engineering or equivalent. Your skills include manufacturing principles, troubleshooting, root cause anal
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for an IT Operations Engineer to build and run IT for our New York City office, giving employees fast, clear help with technical issues and automating the fixes for the ones that repeat. You will help us expand from a co-working space into a new New York City office, and you will get hands-on access to the AI tooling used across the company that most IT roles never see, with encouragement to build automations with it. This is an onsite role based in New York City, five days a week in the office. What you’ll do: Build scripts and automations, with AI coding tools, for account setup, device enrollment, and other repeated IT tasks Help employees in the office and remote troubleshoot technical issues, including hardware, software, and network problems, and prioritize requests in the IT ticketing system, keeping employees updated until each one is resolved Set up the network, devices, and audio-visual (AV) and conference room technology for our new New York City office Spot repeated technical issues and automate the fix, manage endpoint devices, user accounts, and access controls, and contribute to technology rollouts and process improvements Set up equipment and accounts for new hires with the Onboarding team, support AV for all-hands meetings and team events, and own IT documentation What you need: 5+ years in IT support or a related field, troubleshooting hardware, software, AV, and network issues Hands-on experience supporting macOS environments, including networking and security Use AI tools daily to write scripts, d
Role Overview – Market Data Site Reliability and Engineering (SRE) This team ensures the high availability and performance of systems that distribute real-time, historical, and reference market data across the firm. These platforms handle extremely high message volumes - over 10 million/second with microsecond latency - and support global financial instruments including equities, fixed income, FX, and derivatives. Key Responsibilities Maintain and optimize global market data distribution systems Monitor capacity, manage latency, and ensure platform stability and security Collaborate with users and developers on integration, migrations, and compliance Support production operations, test new releases, and perform system upgrades Identify automation and efficiency improvements in daily operations Required Skills Strong knowledge of UNIX/Linux, including scripting and performance tuning Proficiency in shell scripting and Python (Java/C++/Perl a plus) Understanding of networking protocols (TCP/IP, UDP, multicast preferred) Experience managing global, high-availability systems Strong problem-solving and communication skills Preferred Skills Familiarity with Agile, CI/CD, project management Knowledge of database technologies The successful candidate should have : Excellent communication skills, broad sense of ownership and proactiveness Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, maths). Good grades 2.1 and above. We look for potential, not prestige, but it’s important that you enjoy pushing yourself to pick up new ideas. A passion for Financial Markets Solid communication skills for facing off both to IT and business teams Strong understanding of server, storage, MQ, and application technologies (Java, .NET, C++) Able to troubleshoot, problem solver, analytical Proficiency with Linux Strong SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries. Net
About the Team OpenAI’s Client Platform Engineering team builds and operates the platforms that make employee devices secure, reliable, and easy to use. Our work spans device posture and trust, onboarding, application delivery, operating-system updates, fleet telemetry, and employee-facing remediation. We partner with Security, IT, Research, Applied, and specialized engineering teams to reduce friction while protecting OpenAI’s systems and data. About the Role As a Client Platform Engineer , You will build and own agentic solutions that automate OAI fleet operations and reduce employee friction, with measurable outcomes and reliability. You will develop first-party software, integrate commercial and open-source tools, and own changes from design and testing through deployment and production operations. Your work will improve security, reliability, and the employee experience. We’re looking for people who are passionate about automation, endpoint security, and building scalable solutions that improve employee experience. You should have deep experience securing and managing Linux fleets at scale, with strong software engineering skills to automate security controls and fleet operations across environments with different compliance requirements. Your problem-solving mindset and attention to detail will be key to success in this role. In this role, you will: Build the platforms that help employees do their best work on devices they can trust. Own the design, development, deployment, and operation of secure Linux endpoint management systems across environments with different compliance requirements. Create magical employee experiences by building agentic workflows with OpenAI products and models that use fleet telemetry to anticipate issues, guide remediation, and design friction out of everyday work. Make new hires productive from day one, using OpenAI products to simplify device setup, software delivery, and onboarding support. Build secure, reliable workflows with sc
Become a part of our caring community Most AI engineering jobs are a thin wrapper around a model API. This role is different. We build the platform that transforms millions of clinical documents into trusted, actionable data. Our systems use large language models (LLMs) to read medical records, extract structured facts, answer complex questions with citations back to the source document, and route ambiguous cases to human experts for review. Our users make decisions that impact real healthcare outcomes, so “good enough” is not good enough. Building AI systems that are accurate, reliable, auditable, and scalable is at the core of this role. As a Senior AI Applied Engineer, you will design, build, deploy, and operate production AI systems used at scale within one of the largest health insurers in the United States. You will own solutions end-to-end, from user experience and APIs to model orchestration, evaluation frameworks, infrastructure, and production operations. Why Join Us Build production AI systems where LLMs are in the critical path, not just demos or proofs of concept. Work on extraction, retrieval, agentic workflows, and human-review systems that process real healthcare data at scale. Own projects end-to-end across frontend, backend, AI orchestration, infrastructure, deployment, and operations. Solve challenging problems around accuracy, explainability, traceability, and reliability in regulated environments. Ship quickly in a small, high-impact team that embraces AI-assisted development and rigorous quality standards. Build systems that continuously improve through expert feedback, evaluations, and human-in-the-loop workflows. Key Responsibilities Design, develop, and deploy full-stack AI-powered application
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: This role sits at the intersection of production operations, workflow engineering and automation delivery. The Production Workflow Engineer translates real production requirements into reliable scripted, low-code and no-code workflow solutions that improve throughput, reduce manual effort and support consistent delivery across global production environments. Working under the direction of the Engineering Management to deliver workflow solutions, maintain operational stability and support business transformation initiatives, the role will bring engineering expertise for the implementation, support and continuous improvement of production workflow platforms. You will support production workflow environments where business-critical processes depend on a mix of commercial workflow platforms, scripted automation, integration services, file movement tools and low-code or no-code configuration. The engineer is expected to understand both the operational production process and the technical mechanisms that enable it, ensuring workflow changes are safe, supportable and aligned to produc
Mechanical Maintenance Engineer ensures smooth, safe, and efficient operation of all mechanical systems, equipment, and machinery in the precast factory through preventive and corrective maintenance, minimizing breakdowns, supporting continuous production operations, and ensuring compliance with safety and quality standards. Source: Adani Group | Job ID: 53487
Mechanical Maintenance Engineer ensures smooth, safe, and efficient operation of all mechanical systems, equipment, and machinery in the precast factory through preventive and corrective maintenance, minimizing breakdowns, supporting continuous production operations, and ensuring compliance with safety and quality standards. Source: Adani Group | Job ID: 53486
About the Team DoorDash is one of the world’s leading on-demand logistics platforms. Across DoorDash, Deliveroo, and Wolt, our operations span more than 40 countries, dozens of offices, and tens of thousands of employees.Global Safety and Security helps protect our people, property, operations, brand, and reputation across that footprint, using technology, agility, and a people-first approach to stay ahead of evolving risks. Within the team, Protective Services focuses on the safety of our executives, their families, and the operations that support them. Our detection engineering function brings together enterprise, marketplace, open-source, and physical security signals to identify threats that don’t fit neatly within a traditional SOC boundary. This role builds the detection capabilities that turn those signals into timely, actionable intelligence - and helps Protective Services find what matters before it becomes something bigger. About the Role Detection engineering looks a little different here. As a Detection Engineer on Protective Services, you’ll build the technical capabilities that help identify and investigate threats to protected individuals. The signals you’re looking for won’t live neatly in one place—they may surface across identities and endpoints, cloud environments, marketplace activity, support interactions, physical access events, or open-source information. You’ll connect those signals to find what matters. That means building detections, enrichment, and automation; separating meaningful risk from noise; and investigating what you uncover alongside Protective Services partners. This is a hands-on engineering role where you’ll work across code, queries, data pipelines, detection repositories, and production systems. You’ll take detections from an initial hypothesis through deployment and tuning, then use what happens in the real world to make them better. You’ll have ownership of well-understood problems while partnering with senior engineers whe
Overview The Associate Director of Service Engineering leads the reliability, availability, and operational excellence of Natera’s lab-facing platforms. This role ensures that clinical systems, laboratory equipment workflows, and data pipelines operate with high reliability, scalability, and compliance in a regulated healthcare environment. You will lead a team responsible for production stability, incident response, and service health, partnering closely with Production Engineering, Lab Operations, Bioinformatics, Infrastructure, Facilities, and Compliance to support mission-critical genetic testing and diagnostics. Key Responsibilities Leadership & Team Development Lead, mentor, and scale a team of Service Engineers / SREs supporting clinical production systems Establish clear expectations around ownership, on-call readiness, and operational excellence Drive hiring, onboarding, performance management, and career growth Foster a blameless, learning-oriented culture focused on patient impact and reliability Service Reliability & Production Operations Own reliability and availability for production services supporting laboratory operations, reporting, and customer delivery Define and manage SLAs, SLOs, and operational KPIs aligned with clinical and business priorities Lead major incident response, ensuring rapid triage, clear communication, and thorough post-incident reviews Oversee on-call rotations, escalation paths, and operational playbooks Ensure operational readiness and go-live support for new assays, pipelines, and platform capabilities Technical Strategy & Execution Partner with Engineering and Development teams to design resilient, fault-tolerant systems Drive best practices for monitoring, alerting, logging, and observability across lab and cloud platforms Reduce operational toil through automation, tooling, and process improvements Advocate for reliability, performance, and scalability requirements early in t
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