Production Operator Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Software Engineer - Compliance CXAE (Charlotte, NC) As a Software Engineer on the EAA Compliance CXAE team within the Platform group, you'll build the AI-first applications and services that power how CX Compliance agents work every day. This team is responsible for the platforms, tools, and integrations that streamline compliance processes, helping agents resolve customer issues and KYC workflows faster, with greater accuracy, and at scale. You'll own full-stack feature delivery across Golang and React, ship third-party integrations, and directly improve the productivity and compliance experience for millions of Coinbase customers. This role requires you to be based in Charlotte, NC and is not eligible for fully remote work. What you'll do: Own end-to-end development of user-facing features across the compliance agent platform using Golang, React, and cloud technologies, from design through production deployment. Lead assessment, selection, and implementation of third-party tools and vendor integrations that extend platform capabilities and accelerate delivery. Partner with product, design, security, and data teams to deliver cross-functional solutions to complex compliance and CX problems. Build and maintain scalable, high-traffic services leveraging event-driven architectures, caching, load balancing, and observability tooling across AWS and Kubernetes. Ment

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Machine Learning Engineer on the CX Intelligence team within Enterprise Applications and Architecture, you'll build the AI-powered conversational systems that connect Coinbase's Help Center, chatbots, and agent workflows. The team owns the multi-agent platform powering Coinbase Chat and agent tooling, partnering with Conversation Design, CX, and Engineering to deliver secure, scalable automated support. You'll lead the design and implementation of a unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants, directly improving how millions of customers get help. What you'll do: Architect and deploy the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment. Build production-grade Python services that bridge advanced ML/AI research with reliable, measurable customer-facing products. Lead end-to-end project execution for complex ML initiatives, managing priorities, technical trade-offs, and cross-functional dependencies from design through delivery. Establish best practices for system design, coding standards, and AI/ML development workflows across the team. Mentor engineers on architectural integrity and modern AI/ML patterns, raising the technical bar for the broader team. Co

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Staff Software Engineer on the Core Automation team within Platform , you'll architect and build the Agentic AI systems that are reimagining how Coinbase delivers customer support and manages compliance at scale. This team is focused on automating high-volume operational processes with AI, then building the primitives and orchestration platform that let every domain at Coinbase leverage those capabilities. You'll own the technical vision for production AI systems that directly improve customer experience, strengthen compliance posture, and drive outsized efficiency gains. What you'll do: Own the design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation Architect a reusable platform of primitives, orchestration tools, and interfaces that enable other teams to adopt Agentic AI for their domains Drive cross-functional alignment with product, compliance, and operations stakeholders to translate business needs into scalable technical solutions Lead technical strategy for getting LLM-based applications from prototype to production, including grounding, hallucination reduction, and reliability at scale Mentor engineers across the team on system design, coding standards, and AI/ML best practices Required Skills and Experience: 12+ years of backend software engineering experience, with deep proficiency in Golang

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, AI Transformation You'll join a high-performing team of engineers driving AI transformation at Coinbase as a Senior Software Engineer on the IT Operations team within ESTO. This team builds custom products through full-stack engineering and scales the infrastructure powering Coinbase's AI products, with direct exposure to senior leadership in a fast-paced, incubator-style environment. You'll own the reliability and automation of critical AI infrastructure, ensuring our systems are resilient, observable, and secure at scale. What you'll do: Own end-to-end delivery of AI products by building production-grade distributed systems, including serving infrastructure, data pipelines, and deployment orchestration across the full stack throughout the SDLC. Drive platform adoption by designing clean APIs, abstractions, and developer-facing tooling that enable product teams to integrate AI capabilities without bespoke infrastructure requests. Partner with engineering and product leadership across Platform and other product groups to align infrastructure requirements, resolve cross-team technical dependencies, and define shared platform contracts. Shape engineering standards and technical culture by establishing architectural patterns, mentoring engineers, and raising the bar on code quality, observability, and operational excellence. Build f

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer (EAA) The Customer Experience (EAA-CX) sub-organization within Coinbase's Enterprise Applications and Architecture (EAA) group builds and operates the secure, Tier-1 platforms that power internal investigative and support workflows for approximately 7,000 specialists across CX, Compliance, Legal, Global Investigations, and Trust and Risk. As a Staff Software Engineer, you'll operate as a technical anchor across 8 globally distributed EAA-CX engineering squads, identifying high-leverage AI and developer-experience opportunities, architecting solutions on Coinbase's production AI infrastructure, and driving platform excellence that raises Tier-1 engineering quality across the portfolio. What you'll do: Own the EAA-CX AI maturity and developer-experience roadmap in partnership with engineering leadership, embedding with squads to surface opportunities, prototyping on Coinbase's existing AI platform, and driving adoption through working demos and feedback loops. Lead platform excellence workstreams that improve reliability, observability, change-failure rate, and operational readiness for Tier-1 systems, partnering with engineering managers to ensure practices persist on the teams. Define build-versus-buy strategy for developer-experience and AI tooling across EAA-CX, evaluating what to build internally, adopt from partner teams, procure from vend

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Join the Money Movement team within the Coinbase Developer Platform (CDP) and help build the infrastructure powering the future of global payments. CDP brings together payments, trading, wallets, and stablecoins through a single onboarding flow and self-service APIs. You'll design and build the core backend systems for stablecoin-based pay-ins, payouts, deposits, and withdrawals, enabling fast, secure, and scalable transfers across borders and platforms that underpin how value moves across the Coinbase ecosystem and beyond. What you'll do: Design, build, and maintain backend systems and infrastructure that power stablecoin-based money movement, including pay-ins, payouts, deposits, and withdrawals. Own key projects end-to-end as the Directly Responsible Individual (DRI), driving them from design through production with high accountability. Build internal and external APIs that enable businesses and partners to embed stablecoin-powered payments into their products. Partner with cross-functional teams including Product, Design, Infrastructure, and Compliance to deliver robust, scalable solutions. Identify and resolve performance, scalability, and reliability challenges across distributed systems. Mentor engineers on architectural best practices and contribute to raising the technical bar across the team. Required Skills and Experience: 5+ years of professional so

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer, Core Reliability on the Infra Reliability team within Platform , you'll help Coinbase scale 50x by improving reliability, security, and deployment safety across our production environment. This team owns the systems that secure service configurations and secrets, reduce customer-facing incidents, and strengthen deployment infrastructure supporting thousands of services and hundreds of daily releases. You'll lead high-impact reliability projects that make our entire service environment more resilient and safer for customers. What you'll do: Own the design and delivery of reliability projects and features that improve resiliency across Coinbase's service environment in partnership with other engineering teams. Partner with critical T0/T1 services to understand architecture, improve scalability, and reduce operational toil. Build and enhance systems that securely manage service configurations and secrets at scale. Improve canary-based release systems and expand deployment capabilities to support thousands of services and hundreds of daily deployments with fewer incidents. Drive reliability best practices and strengthen reliability culture across engineering teams at Coinbase. Required Skills and Experience: 5+ years of software engineering experience designing, building, and maintaining production services in service-oriented architectures

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the AI Platform team within the Platform group, you'll build and operate the LLM and agent infrastructure that every team at Coinbase depends on. This team owns the company's single path to large language models and the full agent lifecycle: build, deploy, run, observe, and improve. You'll lead multi-quarter technical initiatives across the platform, from gateway and runtime systems to knowledge bases and applied AI agents, directly shaping how Coinbase scales AI across the organization. What you'll do: Own the architecture and delivery of core platform systems including the LLM Gateway (60+ models, auth, PII redaction, fallbacks, cost optimization), AI Hub, and agent runtime with microVM sandboxes and governed MCP gateway Drive the design and implementation of Knowledge Base infrastructure, connecting data sources to auto-provisioned vector and markdown stores queryable by any agent Lead AI FinOps capabilities including spend attribution, governance, and cost optimization across all AI workloads company-wide Partner across engineering, security, legal, finance, product, and external partners at frontier labs and major cloud providers to ship high-impact platform capabilities Build evaluation and observability tooling including LLM-as-judge harnesses, full tracing, and feedback loops that let subject matter experts refine production a

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Blockchain Networks team within the Platform group, you'll build the critical infrastructure that integrates blockchain protocols with Coinbase's internal services for new assets, stablecoins, and staking. This team translates complex blockchain operations and state machines into simple, reliable APIs that product teams across Coinbase depend on. You'll own multi-quarter technical initiatives and ship platform primitives that directly improve the latency, reliability, and cost of our crypto stack. What you'll do: Own the design and delivery of blockchain network infrastructure that abstracts blockchain complexity into reliable, platform APIs Lead multi-quarter initiatives including new chain integrations, re-architecture efforts, and data migrations that improve system latency, reliability, and cost Define and maintain APIs, SLOs, and observability for the systems you build, including on-call ownership Partner with product and platform teams to establish data contracts and ship SDKs and platform primitives that drive adoption across Coinbase Build deep technical context across multiple top blockchain protocols (e.g., Bitcoin, Ethereum) and apply that knowledge to simplify cross-chain operations Required Skills and Experience: 5+ years of software engineering experience, with demonstrated ownership of production services in a servi

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Consumer & Business Advanced Trading team, you'll architect and deliver Coinbase's next-generation trading systems for the IntX product, working from Singapore in close collaboration with the Trading team. This team builds the fastest, most reliable crypto trading infrastructure globally. You'll lead multi-quarter, cross-organizational initiatives that define how millions of customers trade, while mentoring engineers and raising the technical bar across the organization. What you'll do: Own the technical vision and architecture for mission-critical trading systems, including order management, execution engines, and reliability infrastructure. Drive multi-quarter projects across multiple engineering teams from design through production delivery. Lead system design and code review processes that elevate engineering quality and set standards for the trading stack. Partner with Product Management and Design to align product strategy with long-term technical bets and roadmap priorities. Shape the strategic direction of the trading platform by identifying high-leverage technical initiatives and driving consensus across organizational boundaries. Deepen engineering talent across the team by coaching engineers at various levels and developing the next generation of trading infrastructure leaders. Required Skills and Experience: 5+ yea

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's Developer Infrastructure - Test team exists for one reason: every Coinbase engineer should get fast, reliable test signals so the company can test and ship faster. As AI accelerates the pace of code generation, test infrastructure is becoming a critical path for how quickly Coinbase delivers value to customers. As a Staff Software Engineer on the Platform team, you'll set the technical direction for how Coinbase tests and ships software, owning the systems that turn testing into a speed advantage instead of a bottleneck. What you'll do: Define and own the technical strategy for test infrastructure across Coinbase engineering, with feedback speed as a core design constraint. Build and operate core test infrastructure services, including test orchestration, smart test selection, sharding, flaky-test detection, and test result analysis. Drive measurable improvements in test feedback speed and signal reliability so engineers can ship with confidence and without reruns. Own systems end to end, including architecture, observability, SLOs, and on-call operations. Partner with engineering teams across Coinbase to identify bottlenecks and turn them into platform improvements. Mentor engineers, raise technical standards, and shape how the organization approaches test infrastructure. Required Skills and Experience: 10+ years building and operating production so

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Staff Analytics Engineer to lead the data foundations for the Compliance Data team within the Platform organization. This team owns the Compliance Reporting Data Platform, Coinbase's canonical source of truth for user, transaction, and compliance data, and every regulatory report at Coinbase depends on it. You'll define the technical direction for how compliance data is modeled, validated, and certified at scale, ensuring our foundations hold as products, entities, and regulatory requirements evolve, while also delivering accurate, timely data when regulators come calling. What you'll do: Own the systems, architecture, technical strategy, and roadmap for the Compliance Data, including the data models, pipelines, quality frameworks, and certification processes that the entire compliance reporting stack depends on. Build production-grade solutions, in addition to data models and pipelines, covering user, transaction, and compliance data across retail and institutional product lines, designing for durability, auditability, and consumption by both analysts and AI agents. Drive data quality at the source by establishing data contracts, validation frameworks, monitoring, and reconciliation logic that catch issues before they propagate to downstream reports or regulatory filings. Partner with upstream engineering teams, Compliance leadership, and downs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer (EAA) The EAA Compliance CXAE team, part of Coinbase's Enterprise Applications and Architecture org, builds AI-first surfaces, tools, and applications that streamline compliance processes and improve the efficiency and effectiveness of Compliance agents. As a Senior Software Engineer, you'll build full-stack applications that enable Coinbase Compliance Agents to increase productivity, drive automation, and deliver impact at scale through custom development and third-party integrations. What you'll do: Build end-to-end user-facing features using Golang, React, and cloud technologies, delivering AI-first compliance tooling that improves agent productivity and KYC process accuracy. Lead assessment, selection, and implementation of third-party tools and vendor integrations into the compliance agent experience platform. Drive cross-functional delivery of complex technical solutions in collaboration with product, design, security, data, and peer engineering teams. Architect platform improvements that build upon existing development practices and technical domains, delivering reusable capabilities that benefit multiple teams across the organization. Own reliability for Tier-1 compliance systems by anticipating potential issues before they reach production and adapting your approach proactively to work within constraints. Mentor engineers in f

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Developer Infrastructure Coinbase’s Developer Infrastructure group builds the systems every Coinbase engineer relies on to write, validate, ship, and run code. We own the path from commit to production, including CI and build infrastructure, deployment platforms, and test systems that give engineers fast, trustworthy feedback. We’re hiring Senior Software Engineers across several teams in the group, and you’ll be matched to the team that best fits your strengths and interests. Wherever you land, you’ll build and operate foundational platform services used across Coinbase engineering, where improvements in build speed, deploy safety, and test reliability scale across thousands of engineers. This is high-leverage systems work with a high bar for reliability and security. What you’ll do <l

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Enterprise Applications & Architecture (EAA) Business Unit Delivery team builds and operates the internal platforms that help Coinbase scale. Within EAA, the Compliance CX Agent Experience team owns Agent Cockpit, the primary internal platform used by Coinbase's compliance agents and investigators to review cases, communicate with customers, access account and transaction data, and resolve compliance-related support queries. As a Staff Technical Program Manager, you'll own program delivery for this complex, high-impact platform, driving cross-functional execution to ensure agents and investigators have reliable, performant tools every day. What you'll do: Own the program management framework for Agent Cockpit, including roadmap tracking, intake and prioritization, sprint planning, dependency management, and cross-team delivery execution. Drive technical dependency coordination and platform migrations, translating upstream system changes (API deprecations, service integrations, data model changes) into internal delivery plans and engineering asks. Lead launch readiness and operational risk management, owning security review coordination, production approvals, testing governance, and escalation when critical-path items stall. Partner with Engineering on reliability, observability, and performance programs, including system health metrics, load testing, capacity