Professional Services Engagement Manager Jobs

Title: Business Manager - Algo & Partnership About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a highly driven and partnership-focused professional to lead growth initiatives for Algo Trading and Strategic Partnerships at Paytm Money. The role involves driving derivative trading growth through the algo ecosystem, managing strategic fintech partnerships, and expanding the API and trading partner ecosystem for Paytm Money. Responsibilities : Drive MTUs and derivatives trading volume through algo trading initiatives and ecosystem partnerships. uild and manage partnerships with algo trading platforms, strategy providers, API partners, and fintech ecosystems. Own onboarding, activation, and growth of algo/strategy partners on Paytm Money. Collaborate closely with product and engineering teams to improve Algo API adoption and ecosystem scalability. Develop commercial models including revenue sharing, API monetization, and partner-led acquisition opportunities. Track partner performance, active usage, engagement metrics, and revenue contribution through dashboards and business reviews. Identify new growth opportunities within the retail algo trading, derivatives, and F&O ecosystem. Coordinate partner launches, campaigns, integrations, and ecosystem initiatives with cross-functional teams. Build and maintain strong relationships with fintech partners, trading communities, brokers, and industry stakeholders. Prepare business upda

Title: Sr. Manager/DGM - User Investing Growth - Algo + Partnership About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a highly driven and partnership-focused professional to lead growth initiatives for Algo Trading and Strategic Partnerships at Paytm Money. The role involves driving derivative trading growth through the algo ecosystem, managing strategic fintech partnerships, and expanding the API and trading partner ecosystem for Paytm Money. Responsibilities : Drive MTUs and derivatives trading volume through algo trading initiatives and ecosystem partnerships. uild and manage partnerships with algo trading platforms, strategy providers, API partners, and fintech ecosystems. Own onboarding, activation, and growth of algo/strategy partners on Paytm Money. Collaborate closely with product and engineering teams to improve Algo API adoption and ecosystem scalability. Develop commercial models including revenue sharing, API monetization, and partner-led acquisition opportunities. Track partner performance, active usage, engagement metrics, and revenue contribution through dashboards and business reviews. Identify new growth opportunities within the retail algo trading, derivatives, and F&O ecosystem. Coordinate partner launches, campaigns, integrations, and ecosystem initiatives with cross-functional teams. Build and maintain strong relationships with fintech partners, trading communities, brokers, and industry stakeholders

Title: Sr. Manager/DGM - User Investing Growth (Intraday IPO) About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a growth-oriented and data-driven professional to drive user acquisition, activation, and retention for Intraday Trading and IPO businesses at Paytm Money. The role requires strong analytical thinking, campaign management capabilities, and collaboration across product, marketing, and analytics teams to improve user engagement and business growth. Responsibilities: Drive user acquisition, activation, and retention for Intraday Trading and IPO products. Analyze user behavior, trading patterns, and conversion funnels to identify growth opportunities and optimize user journeys. Design and execute growth campaigns across multiple channels including app, email, SMS, and push notifications. Collaborate with product, marketing, analytics, and business teams to improve user engagement and conversion metrics. Monitor key business metrics such as MTU, trading volume, IPO applications, activation rates, and conversion funnels. Conduct A/B testing and experimentation to improve campaign performance and user outcomes. Partner with the data team to build dashboards, reports, and tracking mechanisms for business monitoring. Identify market trends, customer insights, and competitive intelligence to support business growth strategies. Prepare periodic business reviews and performance summaries for leadership stakeholders. Exp

Title: Business Manager - SIP/ETF About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a growth-oriented and customer-focused professional to drive user acquisition, engagement, and retention for SIP, ETF, and Trading Ideas businesses at Paytm Money. The role requires strong analytical thinking, growth strategy execution, and collaboration across product, content, and business teams to enhance investment journeys and user engagement. Responsibilities : Drive user acquisition and engagement for ETF, SIP, and Research Content products. Develop strategies to improve SIP registrations, active SIPs, and SIP continuation rates. Grow ETF trading volume and AUM through targeted campaigns, investor education, and engagement initiatives. Collaborate with the content and research teams to ensure investment insights drive user engagement and conversions. Analyze investment patterns, user cohorts, and drop-off points to optimize investment funnels and customer journeys. Design lifecycle campaigns to convert one-time investors into long-term systematic investors. Monitor and improve key metrics such as SIP MTU, ETF AUM, research engagement, and retention rates. Partner with product and UX teams to improve onboarding, discovery, and investment experiences. Conduct market research and competitive benchmarking to understand customer behavior and industry trends. Prepare periodic business reviews, performance reports, and actionable growth

Title: Sr. Manager/DGM - User Investing Growth. About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a growth-oriented and customer-focused professional to drive user acquisition, engagement, and retention for SIP, ETF, and Trading Ideas businesses at Paytm Money. The role requires strong analytical thinking, growth strategy execution, and collaboration across product, content, and business teams to enhance investment journeys and user engagement. Responsibilities : Drive user acquisition and engagement for ETF, SIP, and Research Content products. Develop strategies to improve SIP registrations, active SIPs, and SIP continuation rates. Grow ETF trading volume and AUM through targeted campaigns, investor education, and engagement initiatives. Collaborate with the content and research teams to ensure investment insights drive user engagement and conversions. Analyze investment patterns, user cohorts, and drop-off points to optimize investment funnels and customer journeys. Design lifecycle campaigns to convert one-time investors into long-term systematic investors. Monitor and improve key metrics such as SIP MTU, ETF AUM, research engagement, and retention rates. Partner with product and UX teams to improve onboarding, discovery, and investment experiences. Conduct market research and competitive benchmarking to understand customer behavior and industry trends. Prepare periodic business reviews, performance reports, and acti

Manager - HR Analytics (MIS) About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking an experienced and detail-oriented professional to lead our HR MIS function while also managing strategic HR programs and projects. The role combines strong analytical and reporting expertise with program management capabilities, ensuring HR initiatives are data-driven, efficiently executed, and aligned with organizational goals. Key Responsibilities 1. MIS (Management Information System) & Analytics ● Lead design, automation, and governance of HR dashboards, reports, and analytics. ● Ensure timely and accurate reporting of workforce metrics (headcount, attrition, hiring, productivity, compensation, compliance, etc.). ● Partner with HR and business leaders to translate data into actionable insights. ● Provide support in driving end-to-end planning, execution, and monitoring of HR strategic programs (engagement, digitization, capability building, data compliance, etc.). ● Build predictive models for workforce planning, attrition, and productivity. ● Act as the central point of contact for managing all associated leadership presentation. ● Provide data-backed recommendations for policy, process, and people decisions. ● Build capability within HR teams for better use of data and program management. 2. Program Management (HR Transformation Strategic Projects) ● Support Head Transformation in managing program objectives, milestones, success metrics, and governance structures; escalate proactively. ● Collaborate with cross-functional teams, vendors, and HR CoEs to ensure program success. Qualifications & Experience ● Postgraduate degree (MBA/PGDM – HR, Business Anal

Title: Sr. Manager/DGM - Sales Manager About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a result-oriented and customer-focused professional to lead the Customer Success Sales (CS Sales) function for Paytm Money. The role involves driving customer activation and conversion across onboarding and engagement journeys, managing sales operations teams, and improving customer experience through structured calling and process excellence. Responsibilities : Drive conversion and activation across customer onboarding and engagement funnels for various products. Identify and resolve customer journey bottlenecks to improve activation and conversion metrics. Manage and mentor the calling team to improve lead conversion and customer activation metrics. Monitor daily performance metrics and share updated MIS reports with stakeholders. Conduct training sessions and ensure quality assurance (QA) standards for the team. Design and optimize calling processes, customer communication flows, and conversion pitches. Collaborate with product, operations, risk, and business teams to resolve customer journey bottlenecks. Analyze customer objections and rejection patterns to improve conversion strategiesEnsure high levels of customer engagement, responsiveness, and service quality during interactionsTrack team productivity, conversion funnels, and operational KPIs to drive continuous improvementSupport leadership with business updates, operat

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Account Management Mastercard is seeking a highly motivated and results-oriented professional to join the Financial Institutions (FI) team. This individual contributor role will be responsible for managing and growing strategic relationships with Banks and Financial Institutions while identifying new business opportunities that drive revenue growth and expand Mastercard's presence within the banking ecosystem. The successful candidate will serve as a trusted partner to customers, developing deep stakeholder relationships, uncovering opportunities for collaboration, and delivering innovative payment solutions that create mutual value. The role requires a combination of relationship management, business development, strategic thinking, and commercial execution. Key Responsibilities • Own and manage relationships with a portfolio of Banks and Financial Institutions, serving as the primary point of contact for assigned accounts. • Develop and execute strategic account plans to strengthen existing client relationships, increase customer engagement, and drive sustainable business growth. • Identify opportunities within existing customer portfolios to expand Mastercard's products, services, and solutions, generating incremental revenue and increasing market share. • Proactively scout for and secure ne

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Account Management Mastercard is seeking a highly motivated and results-oriented professional to join the Financial Institutions (FI) team. This individual contributor role will be responsible for managing and growing strategic relationships with Banks and Financial Institutions while identifying new business opportunities that drive revenue growth and expand Mastercard's presence within the banking ecosystem. The successful candidate will serve as a trusted partner to customers, developing deep stakeholder relationships, uncovering opportunities for collaboration, and delivering innovative payment solutions that create mutual value. The role requires a combination of relationship management, business development, strategic thinking, and commercial execution. Key Responsibilities • Own and manage relationships with a portfolio of Banks and Financial Institutions, serving as the primary point of contact for assigned accounts. • Develop and execute strategic account plans to strengthen existing client relationships, increase customer engagement, and drive sustainable business growth. • Identify opportunities within existing customer portfolios to expand Mastercard's products, services, and solutions, generating incremental revenue and increasing market share. • Proactively scout for and secure ne

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed, protections for investors, and unmatched portfolio of digital asset products and offerings from trading and finance to education, research, social good, payments, institutional services, and Web3 features. Binance is devoted to building an inclusive crypto ecosystem to increase the freedom of money and financial access for people around the world with crypto as the fundamental means. About Binance Accelerator Program Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem. As part of your internship in the BAP, there will also be opportunities for networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about the BAP Program HERE. Who may apply Current university students and recent graduates. *Terms of employment / engagement shall be subject to contract and local applicable laws Responsibilities Support the Product Manager in day-to-day work: requirement gathering, documentation, and follow-up on feature delivery Assist with project management: track progress across design, engineering and QA, organize reviews, and keep stakeholders aligned Collect and analyze user feedback and community/on-chain signals around meme products, and turn insights into actionable product suggestions Help maintain PRDs, competitive analysis, product documentation and internal reporting Requirements Genuine meme e

Job Description: Role: Assistant Manager – Human Resources Location: Whitefield, Bangalore (Hybrid) Experience: 8–10 years About SAI Group: SAI Group is a rapidly growing AI-driven SaaS company at the forefront of innovation. We build scalable and intelligent solutions that are shaping the future of technology. Our people are our biggest strength, and we’re looking for an experienced HRBP to partner with our high-performing teams as we scale. Role Overview: We are looking for a passionate and strategic HR professional to join us as a Assistant Manager – HR. In this role, you will be a key partner in building and driving our people agenda, fostering a culture of growth, inclusion, and performance. This dual-role position combines HR Operations and HR Business Partnering, playing a pivotal role in shaping and executing our people strategy while ensuring seamless day-to-day HR functioning. The ideal candidate will be adept at managing the entire employee lifecycle, driving compliance, building and optimizing HR processes, and aligning people practices with broader organizational goals through impactful employee engagement and experience initiatives. This role will also play a critical part in setting up and institutionalizing HR systems, policies, and processes. Key Responsibilities: HR Operations: Oversee end-to-end employee lifecycle management, onboarding, payroll input, attendance, leave management, exit formalities etc. Ensure statutory compliance with India labour laws (PF, ESIC, Shops & Establishments Act etc) Ensure accurate data management and reporting Coordinate with finance and legal teams for HR related reconciliations and documentation Vendor Management for HR services (background checks, labour consultants etc) HR Business Partnership: Act as a trusted advisor to business leaders; align HR strategy with business goals. Facilitate performance management processes, including goal-settin, revi

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About the Team This role sits within Tide’s Paid Plans CRM team - a collaborative group of marketers driven by ownership, experimentation, and impact. Our mission is simple: help members save time and money so they can focus on doing what they love. We use data, creativity, and technology to drive engagement, retention, and long-term value. What We’re Looking For We’re seeking an experienced CRM professional with a strong background in subscription-based technology businesses. You have a proven track record of developing and executing CRM strategies that improve retention and increase customer lifetime value. You understand subscription models, recurring revenue dynamics, and industry best practices in subscription manageme

About Paytm Europe Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. Our success will depend not only on our technology, but on building Europe's strongest merchant acquisition team. Role Purpose This is not a traditional recruitment role. The Commercial Talent Acquisition Manager will design, build and scale Paytm Europe's commercial recruitment capability, with a primary focus on hiring exceptional Field Sales Representatives. The role will also help establish the Paytm Sales Academy, ensuring that every recruit is assessed, onboarded, trained and developed into a high-performing merchant acquisition professional. Key Responsibilities Build the Recruitment Engine - Design a scalable recruitment process capable of supporting rapid European expansion. - Develop sustainable sourcing channels and talent pipelines. - Build recruitment processes that deliver quality, consistency and speed. Identify Exceptional Talent - Target commercially driven, resilient and coachable individuals rather than traditional financial services sales profiles. - Build relationships with colleges, universities, retail, hospitality and telecommunications sectors. Assess Talent - Design practical assessment processes including role plays, behavioural interviews, sales simulations and resilience testing. - Recruit people who can sell, not simply interview well. Develop the Paytm Sales Academy - Create structured onboarding and training programmes covering products, payments, compliance, CRM, objection handling and merchant engagement. - Su

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Marketing Digital Innovation & Marketing AI Champion Overview As Marketing Services (MS), the marketing strategy & execution arm of Mastercard, we aim to focus on differentiated scalable and digital offerings that leverages our unique data and marketing technology to accelerate campaign performance and associated outcomes. Our vision is to become the partner of choice for Issuers and Merchants leveraging our data-driven marketing performance products to drive our client’s most profitable customer engagements and ultimately Mastercard preference with consumers. Through the transformation of the youngest and fastest growing MS region, EEMEA is seeking an experienced Marketing Services Product Manager. The candidates’ superior understanding of the card portfolio growth drivers and important KPIs to track blended with experience in targeted, data-driven marketing campaigns will deliver better results for clients and create their reliance on MS. We are seeking a high-caliber marketing professional with deep expertise in acquisition and engagement strategies, strong grounding in digital and data-driven marketing, and proven experience in driving innovation using AI and emerging technologies. This individual will play a pivotal role in elevating Mastercard’s value proposition across

MongoDB is seeking a proactive, hands-on Workplace Manager to lead the day-to-day operations of our San Francisco office while overseeing the employee experience and operational performance of our North America portfolio of satellite (a.k.a. “spoke”) offices. This is an operations-first role for someone who takes pride in making workplaces safe, welcoming, functional, and consistently well run. You will be the visible, service-minded point of contact for employees, visitors, vendors, and local leaders; responding to requests, coordinating workplace services, maintaining accurate records, and following issues through to resolution. Alongside daily operations, you will help cultivate a connected hybrid workplace in our San Francisco office and our Spoke Offices through thoughtful events, local communications, and culture-building initiatives. The ideal candidate is organized, resourceful, comfortable working across multiple locations, and energized by the combination of hospitality, facilities coordination, vendor management, budget management, event execution, and employee engagement. What you’ll do Own day-to-day workplace operations in San Francisco Hub Office Serve as the primary point of contact and escalation path for workplace matters across assigned spoke offices and/or the designated hub office Maintain a safe, clean, professional, organized, and welcoming workplace environment for employees and visitors Conduct regular office walkthroughs to identify maintenance, facilities, hospitality, safety, presentation, and space issues; coordinate corrective actions and confirm completion Respond to, track, and resolve employee and stakeholder requests through workplace support channels and systems with urgency, clear communication, and strong follow-through Coordinate front-of-house and visitor experiences, greeting employees, guests, candidates, and vendors with a warm, hospitality-first mindset Oversee Spoke office memberships, including activation, deactivat