Program Manager Jobs

About the Team OpenAI's data and storage infrastructure spans data platforms, online databases, and file/object storage. These systems underpin data ingestion and processing, durable persistence, indexing and retrieval, and product file experiences. As frontier models and agents evolve how they use memory, history and snapshots, the underlying architecture increasingly shapes the capabilities products can deliver—and their latency, reliability, cost and efficiency. About the Role We are looking for a technically deep TPM to independently define and lead multiple programs across data platforms, online databases and storage infrastructure. You will connect model, product and data-consumer requirements to architecture, and work with the relevant engineering teams to take new capabilities through production adoption and repeatable expansion. The design scope is exabyte-scale storage and infrastructure spanning multiple millions of CPU cores. The challenge is not simply forecasting more resources: it is making complete, workload-ready capacity repeatable, with a clear path from product requirements through architecture, deployment and validation. A data pipeline, database query, file operation or execution snapshot can affect whether a product or agent succeeds; you will connect those outcomes to the systems underneath. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Translate model, product and data-platform needs into precise access patterns, consistency, durability, freshness, availability and scalability requirements. Connect memory, history, retrieval and resumable work to capability and end-to-end latency. Partner with engineering to transform data and storage architecture into repeatable scale units: standardized provisioning, placement, routing, data movement and readiness checks that bring storage, compute and networking online together.

About the Team OpenAI's Industrial Compute organization is building and operating the infrastructure foundation for the next generation of AI. Infrastructure Operations works across facilities, hardware, network operations, incident management, data center engineering, delivery teams, and external partners to bring capacity online safely, understand its operational state, and improve it over time. As OpenAI's data center portfolio grows across first-party and partner-delivered capacity, the organization needs clear goals, trusted data, repeatable processes, and systems that make ownership, risk, readiness, and performance visible. This role will help build the operating mechanisms that allow Infrastructure Operations to scale with rigor. About the Role We are seeking a Technical Program Manager to own the systems, data, reporting, governance, and program-management backbone for Infrastructure Operations. Reporting to the Delivery & Operations Lead, you will translate strategy into executable goals and operating cadences, turn operational needs into software and data solutions, and create the mechanisms that keep a rapidly evolving organization aligned and accountable. This role will also own the current 1P+3P delivery-tracking layer within Operations: milestones, delivery timelines, quantity forecasts, risks, decisions, and executive reporting. You will partner closely with 1P Delivery Program Management, Compute TPMs, Data Center Engineering, construction, commissioning, and operations leaders to ensure that delivery information becomes complete, usable input for readiness, handover, and ongoing operations. You will own program health and the operating system around it: the goals, data definitions, workflows, reporting, decision paths, and follow-through that help functional DRIs execute. The ideal candidate is comfortable in ambiguity, technically fluent enough to implement real systems, and relentless about converting scattered information into durable mechan

Technical Program Manager – Applied Infrastructure About the Team The Applied team safely brings OpenAI’s technology to the world, powering products like ChatGPT, and the APIs for GPT and more. Behind these products is a complex and rapidly evolving infrastructure platform that enables scale, performance, and safety. The Applied Infrastructure TPM team partners across engineering to lead foundational programs that ensure OpenAI’s infrastructure can meet current and future demand. About the Role We’re looking for a seasoned Technical Program Manager to drive critical infrastructure programs across the Applied organization. This TPM will focus on cross-cutting initiatives such as general compute capacity planning, process transformation, cost and quota attribution and optimization, and coordination across infrastructure and product stakeholders. There will also be focus on evolving OpenAI’s infrastructure to support growth, scale and new products. This work is core to how OpenAI manages and grows its infrastructure footprint in a disciplined, scalable way. Location: San Francisco, CA (Hybrid – 3 days/week in-office) In this role, you will: Serve as the DRI for complex infrastructure programs spanning CPU planning, orchestration, and other resource management domains (e.g. networking, storage). Build and operationalize systems to capture demand signals, model future capacity needs, and align infrastructure planning across internal teams and partners external to the company. Partner closely with Infrastructure, Product and Finance teams to forecast infrastructure usage patterns and ensure supply/demand alignment. Lead cost attribution and quota enforcement programs to promote stability and ensure equitable access to resources across teams. Drive simplification and standardization of infrastructure tooling and processes across Applied and Infra organizations. Drive cross functional programs to evolve our infrastructure to support new growth and scale Work with external v

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We ensure that teams across Product Support Operations and Risk Operations have the knowledge they need to master our products, provide gold standard support, and safeguard both Stripe and our users. We aspire to elevate the way our learners perceive us, positioning ourselves as a critical resource on their journey to growth through quality training that resonates with, and empowers, every individual. What you’ll do As a Training Program Manager within the Technical Enablement team, your role will be to develop training initiatives that enhance the capabilities of our Operations teams, specifically Product Support and Risk Operations. Our team takes pride in refining the Stripe experience for both our users and our global network of support specialists. By owning the strategic direction and execution of training programs, you'll play a crucial role in equipping operations associated with the knowledge and skills necessary for exceptional service delivery. Responsibilities Design learning curricula to help deliver the vision and strategy for the Stripe Operations training program Convert business requirements into comprehensive training curricula and supportive content, tailored to the needs of our teams Ensure the application of adult learning principles and systematic instructional design to create effective learning solutions, including online, classroom, virtual, and blended learning modalities Design assessment methodologies aligne

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. The ChatGPT engineering org builds and operates the systems that bring product improvements to users across backend services, web, mobile, and desktop platforms. The Developer Velocity team partners with product engineering, platform, infrastructure, reliability, engineering acceleration, and observability teams to make everyday development faster and releases safer, more predictable, and easier to operate. About the Role We are seeking a Technical Program Manager to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation. You will identify the highest-leverage sources of engineering friction, align teams around shared standards and metrics, and drive adoption of tooling and workflows that improve both speed and reliability. This role combines systems thinking, technical program leadership, and hands-on operating rigor across a broad engineering surface. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure. Create a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements. Lead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy valida

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks st

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. The ChatGPT infrastructure team is responsible for ensuring that our products can serve rapidly growing demand with the performance, reliability, and quality our users expect. This work sits at the intersection of product demand, model deployment, inference, research, fleet, and capacity. The team translates changing product and model needs into clear capacity decisions and safe, scalable launches. About the Role We are seeking a Technical Program Manager to lead the operating system for Chat capacity and model deployment. You will connect demand forecasting and capacity allocation with model readiness, rollout planning, launch coordination, and post-deployment learning. You will also own mode deployment beyond capacity by working with cross functional teams across research, post-training, inference and product to own mainline model deployment. You will bring structure to constrained-capacity decisions, improve the tooling and mechanisms teams use to prioritize demand, and help new models reach users safely and efficiently. Success requires technical depth, sound judgment under ambiguity, and crisp execution across product, research, infrastructure, and operations teams. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own cross-functional programs for Chat capacity forecasting, allocation, headroom planning, and constrained-capacity operations. Build durable intake, prioritization, and decision mechanisms that connect product demand and model requirements to available serving capacity. Partner

About the Team The Search research team focuses on building the systems that help AI systems find, retrieve, and use information from the world. We aim to make answers more useful and grounded for more than a billion ChatGPT users. About the Role We’re looking for a Technical Program Manager to lead a broad portfolio of research and engineering programs that power search. You’ll partner closely with researchers, engineers, and product leaders to turn ambitious goals into clear plans, resolve dependencies, and move complex technical work forward. This role combines technical depth, product judgment, and hands-on execution. You’ll work across retrieval, indexing, and model improvements, while collaborating with policy, legal, and external data partners. You’ll help teams make informed tradeoffs and build practical ways of working that support a fast-moving research environment. This role is based in San Francisco, CA. In this role, you will: Lead programs across model training, retrieval, large-scale indexing, and search infrastructure. Translate evolving goals into prioritized workstreams with clear owners, milestones, dependencies, and resource needs. Partner with research, engineering, and product leads to define requirements and make tradeoffs across scope, quality, performance, timelines, and cost. Establish program success metrics and use them to guide priorities and track improvements in coverage, answer quality, responsiveness, and trust. Identify technical and cross-functional risks early, drive blockers to resolution, and communicate progress and decisions clearly to teams and leadership. Coordinate with product, policy, legal, and external partners on data access, use, and presentation, helping teams resolve decisions that span technical and non-technical domains. Manage dependencies with data providers and build repeatable processes that help research and engineering teams execute effectively as the search effort grows. You might thrive in this role if you

About the Team Governance, Risk, and Compliance (GRC) is foundational to Security delivering mission outcomes at OpenAI. The GRC team provides security assurances and builds compliance for OpenAI’s technology, people, and products. We are technical in what we build but operational in how we do our work, and we partner deeply with Product, Security, Legal, Privacy, GTM, and Field Security to help OpenAI move quickly while maintaining trust with customers, auditors, regulators, and the public. About the Role We are looking for an experienced Product Lifecycle Assurance IC to help scale OpenAI’s GRC function across our product stack to ensure products address customer and regulatory compliance requirements at launch and regressions are detected promptly and corrected. You will partner closely with Product, Security, Legal, and Privacy teams to make sure OpenAI can move quickly while maintaining our security, privacy and compliance claims and giving customers, auditors, and regulators assurance about how OpenAI handles user data. You are responsible for product assurance end-to-end from inception to post-launch (continuous) monitoring. You leverage existing workflows, reviews, and data and enhance, augment and build the components needed to create an end-to-end product assurance program. This role is not about supporting SOC or ISO audits; it's a highly cross-functional and deeply technical operations role to ensure that OAI products meet the compliance bar at launch, regressions are prevented and detected, and our compliance state can be evidenced. This role also helps ensure that our product launch governance program operates effectively across key safety, privacy, legal and security stakeholders and lessons-learned from incidents and regressions are used to improve the program. You or in partnership with engineering teams, build key controls in our infrastructure stack, developer workflows and launch tooling to provide developers with guardrails, perform CI/CD confor

About the Team OpenAI's Research Team is at the forefront of AI research, pushing the limits of what AI can achieve. Our team is dedicated to developing advanced AI systems that are powerful, safe, and beneficial for everyone. About the Role The Research IP Partnerships team is in need of Technical Program Managers (TPMs) to streamline the integration of our applied research with external strategic partners. This role is critical for synthesizing research from cross functional teams, enabling model deployment, and ensuring new technologies are effectively adopted. You will act as the connection that enables our partners to deploy the most advanced AI models. Your primary focus will be to increase our research velocity and ensure that our deployments are successful and collaborative with our partners. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and share a deep understanding of frontier AI model development Partner with internal and external teams to drive deployment of the latest OpenAI technologies Manage critical inquiries from both technical and non-technical partners Design and implement simple, scalable processes that solve complex problems Deliver high-profile pipeline and tooling projects on tight deadlines Work across research and engineering to align goals, streamline communication, and support business priorities You might thrive in this role if you: Have experience in a strategic partnerships and technical program management role Can right-size process to align stakeholders while ensuring speed of delivery (action-oriented) Are fantastic at building cross-functional relationships and having empathy for the many roles involved in deploying research Can design and build tools (via code / no-code / AI) to facilitate internal processes Are a great communicator across written, presentation, and visual forms. Are engaged and c

About the Team OpenAI’s Research Program Management team partners with researchers and engineers to advance the development of increasingly capable, safe, and beneficial AI systems. We work alongside teams developing our core models, helping turn ambitious research goals into coordinated execution across model training, alignment and safety, and research infrastructure. The team also regularly collaborates with our closest cross-functional partners such as Security, Applied product and engineering, Strategy, and Scaling. About the Role As a Research Program Manager, you will embed with research teams and help drive some of the most technically complex and consequential work behind OpenAI’s model development. Depending on your focus, your work may span training, reasoning, evaluations, compute, research infrastructure, safety, model launch readiness, and governance. You will translate evolving research priorities into actionable programs, help teams navigate technical and operational tradeoffs, and keep important work moving as new issues emerge. This is a hands-on technical role: you will engage directly with research workflows, experimental results, technical systems, and engineering constraints; not simply coordinate from the sidelines. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. You might thrive in this role if you: Have 5+ years of experience in research program management, technical program management, or related roles in fast-moving environments. Can engage substantively with researchers and engineers on topics such as model training, experimental design, model safety, evaluation methods, data workflows, compute infrastructure, or distributed systems. Are comfortable working directly with technical tools, research data, experimental results, or operational workflows to understand problems and develop practical solutions. Have a strong track record of movi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Design organization builds the product and brand experiences that millions of businesses and developers rely on. We’re a cross-functional, global organization of product designers, content designers, design researchers, design systems engineers, motion designers, and design program specialists. Our mission is to make economic infrastructure simple and accessible. Design plays a central role by making complex flows understandable, crafting clear product language, and building consistent systems that scale. The Design Operations team leads Design’s business operations, runs cross-organizational programs, and builds the systems that help teams collaborate and produce high-quality work. Design Program Managers guide complex programs through the design lifecycle and apply design thinking to our operating model. They prototype and iterate on how our team works. We’re looking for a Design Program Manager to partner with the Research team. This full-time role reports to the Head of Design Operations. What you’ll do Responsibilities Lead and build programs for the Research organization. Develop and implement processes and resources that support impactful research and scale the use of user insights across Stripe. Improve our operating model and processes, including automating tasks, improving workflows, and developing repeatable methodologies. Measure the impact of these changes. Prepare researchers to use agentic workflows, including des

About Paytm: Paytm is India's leading financial services company offering full-stack payments and financial solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. About the Role: We are looking for an experienced Program Manager (DGM/GM) to drive strategic initiatives for Paytm's Lending EMI business. The role will own end-to-end program execution across No Cost EMI, EMI at Checkout, and other lending solutions, ensuring seamless collaboration between Business, Product, Technology, Operations, Risk, Compliance, Finance, Marketing, and external partners. The ideal candidate should have a strong understanding of the Lending EMI ecosystem, excellent stakeholder management skills, and experience in driving large cross-functional programs, process excellence, and business growth. About the Team: The Lending EMI team is responsible for building and scaling innovative financing solutions by collaborating with Banks, NBFCs, and internal teams to deliver seamless customer and merchant experiences. Key Responsibilities: ● Drive end-to-end execution of strategic Lending EMI programs, ensuring timely delivery against business goals. ● Partner with cross-functional teams to manage program timelines, dependencies, risks, and successful implementation. ● Lead internal stakeholder management and align Business, Product, Technology, Operations, Risk, Compliance, Finance, and Marketing teams. ● Design and improve scalable processes to enhance operational efficiency and customer experience. ● Manage partner onboarding, technology integrations, governance, and ongoing engagement with Banks and NBFCs. ● Own subvention management, financial reconciliation, reporting, MIS, and program governance. ● Ensure brand alignment across product launches, merchant communication, and partner initiatives. ● Monitor program performance through data-d

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE The Model Performance organization at Baseten is looking to hire our first Technical Program Manager. This is a zero-to-one role in a team that is responsible for building the core algorithms and methods that power Baseten’s high performance inference stack. You won't inherit an existing program framework, you'll build one from the ground up: the planning structure, execution processes, metrics and the cross-functional alignment that a fast-growing organization needs. Your contributions will directly impact how fast our performance R&D gets productized. If you can drive turning a set of ambitious but loosely defined initiatives into a predictable, well-governed program, this role is for you. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Model Performance team: How to build a day-0 API for Kimi K3 How we built the new fastest API for GLM-5.2 Inference engineering for DeepSeek V4 Pro 0813 RESPONSIBILITIES Own execution across Model Performance's active project portfolio, freeing the team's technical leads to focus on technical direction rather than tracking. Design and stand up the planning structures, operating cadences, and status reporting mechanisms that best fits the team’s DNA. Coordinate model release and optimization programs end to end, including day-zero launches, sequencing the work across performance engineering, infra, and release stakeholders. Drive cross-team al

Privacy Program Manager Description - Privacy Program Manager - Products & Services Privacy Job Summary This role is responsible for providing strategic privacy advisory, guidance and program management support to HP's Products & Services organizations to ensure compliance with global privacy, data protection, AI governance, and regulatory requirements. The role partners closely with product, engineering, legal, security, data governance, and business teams to embed privacy-by-design principles throughout the product lifecycle, assess privacy risks, and drive implementation of compliant solutions that enable innovation while protecting customer, employee, and partner data. The role leads privacy initiatives, manages complex cross-functional programs, develops governance processes, and serves as a trusted advisor to stakeholders on privacy requirements impacting products, services, digital platforms, AI/ML solutions, and emerging technologies. Success in this role requires strong program management, risk assessment, stakeholder engagement, and regulatory interpretation skills. Responsibilities Manage and lead privacy programs supporting HP Products & Services teams to ensure compliance with global privacy and data protection regulations, including GDPR, CCPA/CPRA, LGPD, PIPL, and other applicable international requirements. Serve as a trusted privacy advisor for product, service, software, AI/ML, cloud, and digital platform initiatives by providing practical guidance throughout the development lifecycle. Conduct and facilitate Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), AI risk assessments, and related reviews to identify and mitigate privacy risks. Partner with business, engineering, legal, cybersecurity, data governance, and compliance stakeholders to in