Programs Operations Lead Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Provides strategic leadership to deliver exceptional customer experiences by guiding a high‑performing service team and fostering a culture of accountability, quality, and continuous improvement. Leverages extensive experience within pharmacy service operations and frontline customer support to shape and execute effective service strategies. Oversees daily performance, advises team members on achieving and exceeding goals, and conducts analysis of call recordings, customer feedback, and service metrics to identify improvement opportunities. Partners with management on hiring, training, and coaching initiatives that build departmental capability, while personally mentoring less experienced staff on customer service procedures, communication techniques, and sales approaches. Designs and coordinates comprehensive training programs to enhance product knowledge which includes PBM, problem‑solving abilities, and conflict‑resolution skills. Leads cross‑functional collaboration across sales, operations, and marketing to ensure a seamless and consistent customer journey and educates teams on integrating technology solutions that elevate service processes. Applies a customer‑centric mindset and solutions‑driven leadership to drive service quality, operational efficiency, customer loyalty, and overall organizational success. This role will be hybrid in our Hartford office, lo

NVIDIA's DGX Cloud (DGXC) powers AI for strategic research and product workloads. The company seeks a Senior Technical Program Manager (TPM) to lead complex, cross-functional programs powering NVIDIA’s next-generation AI software platforms. In this role, you will drive software initiatives across platform services, cloud infrastructure, and system integration. The focus is on enabling scalable, reliable, and supportable software for AI workloads. You will be responsible for managing high-impact engineering programs within a dynamic, fast-paced roadmap, aligning priorities across teams, and ensuring timely, high-quality delivery. This role requires strong technical competence, a proactive approach, and the ability to operate effectively across multiple levels of the organization. This is a software-first TPM role. The ideal candidate has extensive experience managing software initiatives. They also understand the full-stack environment, including infrastructure dependencies, system bring-up, integration readiness, and operational needs to support software across stack layers. What You'll Be Doing: Lead end-to-end execution of software platform initiatives, including planning, execution, delivery, and operationalization. Work together with software, infrastructure, product, and operations teams to ensure alignment on goals, deliverables, achievements, and schedules. Lead cross-functional initiatives encompassing cloud-native services, platform software, system integration, and release delivery. Help connect software roadmap execution to full-stack readiness, including dependencies across infrastructure, bring-up, validation, and downstream operational support. Identify cross-functional dependencies, mitigate risks, and drive resolution of complex technical and programmatic issues. Establish clear success metrics and reporting mechanis

ABOUT THE ROLE The Director of Supply Chain Strategy & Excellence is a high-impact leadership role responsible for architecting and executing a comprehensive end-to-end supply chain strategy. This position focuses on driving operational excellence, long-term scalability, and rigorous cost management across the enterprise. The successful candidate will use advanced SQL and Python to build rigorous data models, surface operational insights to craft a strategic vision, identify opportunities to deploy advanced AI-driven technologies to automate decision-making and improve predictive accuracy, and optimize the global network to enhance service levels and deliver significant bottom-line value. YOUR DAILY IMPACT AT PELOTON Develop and implement a multi-year supply chain roadmap aligned with corporate growth and fiscal objectives Network Design: Lead the design and optimization of the global distribution and logistics network to ensure maximum efficiency and customer satisfaction Serve as a key advisor to executive leadership on supply chain trends, risks, and investment opportunities Drive cross-functional alignment between Finance, Operations, Sales, and Marketing to ensure integrated business planning Targeted Savings: Establish and manage robust cost-reduction programs targeting delivery, service & repair, refurbishment, and transportation Cost of Quality (CoQ): Drive "Quality-by-Design" initiatives, incorporating member and engineering feedback to optimize product reliability and reduce total CoQ Oversee the supply chain budget, ensuring financial targets are met through rigorous expense management and productivity gains Implement total landed cost models to drive data-driven decision-making in sourcing and logistics Partner with analytics engineering to define and build dbt data models that translate exploratory supply chain analyses into reliable, reusable data infrastructure AI Deployment: Incorporate AI tools into analytical workflows and build AI-assisted

Asana is looking for a strategic, supportive, and business-savvy leader to manage our global Administrative Business Partner (ABP) community. This is more than a traditional operations role; it is a people-first leadership position designed to bring stability, clarity, and growth to a team that is the backbone of our executive leadership. You will lead our full-time, global ABPs and oversee our offshore ABP support program. Your mission is to balance operational rigor with a human-centric approach, ensuring our ABPs feel supported in their career journeys while providing world-class partnership to Asana’s top executives. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Bridge Strategy & Execution: Act as a high-level partner to the Head of RE & Workplace, ensuring the ABP function aligns with Asana’s broader business goals. Evaluate & Optimize: Conduct comprehensive strategic audits of internal programs. You will determine their long-term viability, impact on executive productivity, and whether to scale, pivot, or maintain the current model. Development of Team: Coach the high-performing team of ABP’s, ensuring they are accountable for the overall quality and consistency of their work, ensuring every interaction is grounded in business context and aligned to company priorities. Establish clear expectations for business acumen, judgment, and impact across the ABP team. Standardize Excellence: Develop a standard of excellence based on the Asana Operating Principles for executive support—creating playbooks for calendar management, global trav

We are looking for an inspiring, results-oriented Senior Director, to manage the AWS Cloud Specialist team in EMEA. This is a high impact and quota carrying role leading our strategic partnership with AWS. This individual must have credibility at the Executive level to build relationships with senior stakeholders at AWS and MongoDB. This individual will own the 360 partner strategy with AWS in EMEA, and will be responsible for leading their team to generate incremental pipeline via our cloud partnerships, growing deal size, accelerating sales cycles, and closing business leveraging our partner programs. Must have the ability to commute into a central office location on a regular basis.The role will work closely with AWS & MongoDB Sales Leadership, Solution Architects, Marketing, and Sales Operations, all geared towards the success of the region. We are looking to speak to candidates who are based in London for our hybrid working model. Responsibilities Develop, coach, and manage the Cloud Partner Specialist team to achieve regional business objectives and partnership goals Build & cultivate Executive-level relationships between AWS & MongoDB to create strategic alignment and close large-scale business Define and execute a robust EMEA 360 strategy with AWS to proactively prospect, identify, qualify, and develop a sales pipeline to and through our cloud partners Report to the VP WW Cloud and own all strategic and operational aspects of the AWS relationship Drive and oversee large and strategic deals in partnership with the MongoDB field sales, partners, and AWS sales teams Interlock with the Global Cloud Program team for backup, support, and pipeline generation Own the team's Quota for generating new business and uncovering new workloads/logos via cloud partners Ensure the team generates strategic joint pipeline with AWS and effectively supports the direct sales force on defined end-user sales pursuits Forecast co-sell Net ARR (Annual Recurring

ABOUT THE ROLE You will be joining a company that creates positivity, community, and fitness with technology. You will work in the PMO organization under Hardware Engineering Program Management. You will be responsible for leading HW NPI programs through the development cycle from charter to MP. This role is located in New York and will work with teams located in Seattle and Asia. Frequent travel to Seattle & Asia is required for this role. YOUR DAILY IMPACT AT PELOTON You will work with leads from Hardware Engineering, Product, Quality, SW, PMO, and Operations to create detailed and comprehensive program plans across a specific platform Plan and lead weekly executive level updates Establish a comprehensive program schedule with all dependencies, with identified critical paths at each stage of the program Maintain, track and update program level risks, mitigation plans, upcoming milestones, and team priorities while also ensuring cross functional alignment and agreement on those areas Coordinate and facilitate solutions to mitigate risks, keep projects on track Build and maintain platform budget Plan and execute Engineering builds successfully including managing build plan, Build Matrix, and Clear To Build YOU BRING TO PELOTON Bachelor's degree in Engineering, Business Administration or equivalent 5+ years experience with Hardware Program Management Experience in working with international suppliers and ODM’s Managed multiple product development cycles for a hardware complex system with cross functional dependencies Leadership skills and ability to influence and inspire team members Excellent communicator with the ability to translate complex technical issues or ideas to a wider audience Able to foster and build a collaborative working relationship with various stakeholders Very Strong analytical, problem solving and planning skills. Well organized Self-motivated, action-driven and biased towards results, and has a strong sense of ownership. Works well in a fast

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for a Senior Staff Technical Program Manager who brings exceptional technical and analytical skills to drive execution across high-impact product initiatives. Come be part of a team at Lyft focused on enabling and empowering engineering teams to deliver at scale. Technical Program Managers at Lyft drive cross-functional initiatives, leveraging strong leadership, planning, communication, and collaboration skills. Our TPMs are technically strong with deep product and software engineering experience. They are problem solvers who make things happen by setting clear goals and inspiring teams to deliver. TPMs at Lyft are both strategic and tactical, doing what it takes to successfully deliver top-priority programs that have a material impact on the business. This role will support product-facing teams within Rideshare, focusing initially on the Partnerships, Loyalty and Payments organization, where you will be responsible for helping them to create a singular loyalty offering that is accessible, emotional, rewarding, and which makes it simple to choose Lyft. You will collaborate with engineering, product, data science, design, analytics, and operations to drive iterative delivery that delights our riders and drivers. Responsibilities Lead cross-functional product initiatives from ideation through planning, execution, launch, and post-launch — ensuring alignment, accountability, and measurable outcomes at every phase. Provide hands-on support across all phases of the software development lifecycle, including project planning, resource allocation, progress tracking, risk mitigation, KPI ownership and measurement, and leadership communications. Partner with engineering, product, data science, design

About the Team Equity Administration at OpenAI is responsible for the operational foundation of our equity programs. Our team ensures equity data and reporting are reliable, our systems and integrations are resilient, and our processes and controls are built to scale globally. We work cross-functionally with Legal, Finance/Accounting, Payroll, Tax, People, and key vendors to uphold compliance requirements and enable equity strategy as the company evolves. About the Role We’re looking for an experienced Senior Manager, Global Equity Administration to lead the end-to-end equity program for a subsidiary, with a focus on high-quality execution, scalable processes, auditable controls, and reliable equity systems. You will be hands-on in day-to-day equity administration and help improve how we operate as we scale. You will report to the Head of Equity Administration and partner closely with Legal, Equity Programs, Compensation, Tax, Payroll, and Finance to ensure equity operations are accurate, timely, and employee-friendly. Location: This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Execute end-to-end employee equity administration across key lifecycle events (new grants, vesting/RSU releases, option exercises, and related transactions). Run recurring operational cycles by managing timelines, checklists, stakeholder inputs, and issue resolution. Produce audit-ready equity reporting and support accounting, compliance, and reporting needs with accurate, well-documented data. Build and maintain automated reporting (scheduled reports, dashboards, reconciliations) to reduce manual effort and improve speed and accuracy. Support equity system operations (Shareworks or comparable) including troubleshooting, configuration updates, permissions, report builds, and workflow maintenance. Partner with Internal Controls to keep process documentation, narratives,

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Role The Director, Event Partnerships (Sponsorship) will own the development and execution of Snowflake's exhibitorship sales and partner engagement strategy, leading a high-performing team to deliver world-class partner event experiences that drive awareness, pipeline impact and community engagement. This includes partner sponsorships, activations and programs at the following key Snowflake-led flagship events: Snowflake Summit, Snowflake World Tours, and the Data for Breakfast series. What You'll Do Own Regional & Global Event Strategy: Lead end-to-end partner experiences, sponsorships, and logistics for flagship regional and global events across NOAM and LATAM as well as set guidelines for international counterparts. Oversee engagement for major annual programs (averaging 500+ partners per year), partner executive activations, and hospitality/ancillary events. Drive Prospectus, Revenue & Sales Operations: Design, price, and launch annual Partner Sponsorship Packages and Promotional Opportunity prospectuses. Partner with finance and leadership to set revenue targets, manage forecasting, handle custom requests, and scale recurring annual partnership revenue. Understand – and report on – buyer journey, industry trends, white space sales opportunities, and

We are looking for a hands-on Project Manager with 4-5 years of experience driving technical programs within engineering teams. The ideal candidate has strong command of SDLC processes, is fluent with Atlassian tooling, and has a track record of managing stakeholders across product, engineering, and senior leadership. This role requires someone who can run day-to-day program management with an agentic, ownership-driven mindset — proactively identifying risks, unblocking teams, and reporting on productivity without needing constant direction. Key Responsibilities • SDLC & Program Delivery: Plan, manage, and drive execution of technical programs across the full SDLC — from requirements and design through development, testing, release, and post-launch support. • Technical Program Management: Own sprint planning, backlog grooming support, release schedules, and cross-team dependency tracking for engineering programs. • Atlassian Tooling: Configure, maintain, and drive adoption of Jira, Confluence, and related Atlassian tools for project tracking, workflows, dashboards, and documentation. • Stakeholder Management: Partner closely with product managers, engineering leads, and senior leadership to align on priorities, timelines, trade-offs, and status; run steering/status meetings and executive updates. • Productivity Reporting: Track, analyze, and report team and program productivity metrics (velocity, cycle time, throughput, sprint predictability) and translate them into actionable insights for leadership. • Risk Management: Proactively identify, log, and mitigate program and delivery risks; maintain risk registers and drive timely resolution of blockers and issues. • Agentic Program Ops: Independently manage day-to-day program operations — standups, follow-ups, documentation, and coordination — with an agentic, self-driven approach that minimizes hand-holding. • Documentation & Reporting: Maintain clear, up-to-date program documentation, RAID logs, roadmaps, an

Role Summary The CISO, Infrastructure and Cloud Services organization enables Pfizer’s mission by delivering secure, resilient, and scalable technology platforms that support operations and future growth. Through a unified operating model, it strengthens accountability, accelerates decision‑making, and improves availability, security, and cost efficiency. The CISO Marketing Manager will support the Senior Manager, Marketing and Enterprise Awareness to develop meaningful marketing materials that tell the CISO story to external clients by executing strategic, creative, and visually compelling communications including presentations, graphics, pictures, charts and tables that support cybersecurity awareness, organizational priorities, and business outcomes. The manager will lead the creation of a marketing strategy for the Chief Information Security Office Team. Role Responsibilities Lead the development and execution of integrated marketing and communications strategies in support of CISO priorities, strategic initiatives, and portfolio management objectives. Produce high-quality written, visual, and digital content that strengthens awareness, engagement, and understanding of cybersecurity programs across the organization. Create and manage internal communications, including newsletters, leadership messages, campaign materials, SharePoint content, presentations, infographics, and other digital assets. Simplify complex cybersecurity and technical information into clear, engaging, and actionable content for diverse audiences, including executives, business partners, and internal colleagues. Partner closely with cross-functional teams across Cyber Defense, Infrastructure, Cloud, and related Digital and Technology groups to ensure consistent, coordinated, and impactful messaging. Develop executive-ready presentations and visual storytelling materials

itD is seeking a Sr. Sales Compensation Analyst to support the administration, analysis, and continuous improvement of incentive compensation programs for a global sales organization. The ideal candidate will bring strong experience in sales compensation administration and analysis, exceptional attention to detail, and a track record of accurately managing complex compensation processes in a fast-paced environment. Location: Fully Remote — Anywhere in the United States We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities: Calculate and administer incentive compensation accurately and timely for a global sales organization. Partner with Sales Operations to process compensation credit adjustments, retroactive changes, and related inquiries. Analyze and resolve commission questions while providing reporting and ad hoc analytical support. Streamline, automate, and continuously improve end-to-end sales compensation processes. Partner with Sales Operations to maintain and deploy annual compensation plans across global markets. Develop and maintain process documentation while supporting strong internal controls and compliance. Collaborate with internal and external auditors to support control evaluations and audit procedures. Build strong working relationships with Sales, Finance, Accounting, IT, and HR teams while providing responsive support to internal customers. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Required Qualifications and Ski

About the team Program Management is a sub-function under Strategy function and is responsible to drive large, complex, multi-phased, multi-year Strategic Initiatives that helps to deliver Product/Tech. and Business Operations Capabilities that are identified by Myntra Leadership as part of Quarterly OKR process. Strategic Program Management acts as an enabler by playing a critical role in initiation of programs(defining, structuring and building a deliverable based plan) & leading cross-functional teams to focus on outcomes that meet strategic objectives. Team receives broad guidance from top management and requires a high level of problem solving ability in an ambiguous environment with-in Myntra & Flipkart Group companies (Fk, CLeartrip, Health+, Externalization etc.) Responsibility Partner with Product / Business / Tech owners and Design & Operation Leaders in understanding long-term capabilities / initiatives that need to be managed in-line with the Organizational strategic choices Review the business case and Own E2E (starting with solutioning till go-live) execution of one or more top level key strategic initiatives on need basis partnering with senior leadership team Besides managing and executing Strategic Programs, need to drive the Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR Reviews Skills/Competencies required Education - B.Tech/B.E, MBA , PMP Certified Understanding of eCommerce industry and hands-on experience in driving complex strategic initiatives 7-10 Years of seasoned experience professional in project/ program management, preferable in supply chain, e-commerce business domains. Strong people skills: ability to influence people, negotiate and be unflustered in crucial conversations Strong affinity for data-based decision-making; adept at designing useful measurements Ability to thrive in an evolving/ambiguous environment and ability to deal with lac

About the Role: We are looking for a Senior DevOps Engineer to join our DevOps team at K Health. You will own and evolve the infrastructure underpinning a healthcare AI platform serving patients and enterprise health system partners. This is a high-ownership role: you will architect and operate cloud environments across K Health and its enterprise partners, lead complex infrastructure migrations, drive disaster recovery programs, and help build the next generation of AI-powered operations tooling. You will also mentor junior engineers and collaborate closely with product and engineering teams across the company. This is a hybrid role based in New York City (4 days/week in office) and includes participation in a daytime on-call rotation. What you will do: Own the design, implementation, and evolution of our GKE-based Kubernetes infrastructure across K Health and enterprise partner environments. Build and maintain our Terraform modular infrastructure library, including reusable modules with automated testing, across GCP, Cloudflare, and AWS. Architect, build, and maintain GitLab CI/CD shared pipeline templates used by all engineering teams (build, test, security scanning, deployment). Own and maintain self-hosted infrastructure software running in-cluster, including GitLab, ArgoCD, Langfuse, DependencyTrack, NGINX Ingress, and others. Implement and support security and compliance controls across infrastructure and the software supply chain - secrets management, pipeline secret detection, container scanning, SOC2 and HIPAA. Drive disaster recovery readiness: design failover scenarios, author runbooks, and lead periodic DR tests. Lead development of AI-powered operations tooling and agentic infrastructure. Monitor, troubleshoot, and improve production system reliability; respond to incidents during on-call shifts. Mentor junior DevOps engineers and establish team-wide engineering standards. What we are looking for: 5+ years of experience in DevOps, platform engineering,

About Sigmoid: Sigmoid empowers enterprises to make smarter, data-driven decisions by blending advanced data engineering with AI consulting. We collaborate with some of the world’s leading data-rich organizations across sectors such as CPG-retail, BFSI, life sciences, manufacturing, and more to solve complex business challenges. Our global team specializes in cloud data modernization, predictive analytics, generative AI, and DataOps, supported by 10+ delivery centers and innovation hubs, including a major global presence in Bengaluru and operations across the USA, Canada, UK, Netherlands, Poland, Singapore, and India. Recognized as a leader in the data and analytics space, Sigmoid is backed by Peak XV Partners and has consistently received accolades for innovation and rapid growth. Highlights include being named a ‘Leader’ in ISG’s Specialty Analytics Services for Supply Chain (2024), a two-time ‘India Future Unicorn’ by Hurun India, and a four-time honoree on both the Inc. 500 and Deloitte Technology Fast 500 lists. The below role is for our Bengaluru office. Director – Data Science Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo Vibrant inclusive culture of mutual respect and fun through both work and play Roles and Responsibilities: Convert broad vision and concepts into a structured data science roadmap, and guide a team to successfully execute on it. Handling end-to-end client AI & analytics programs in a fluid environment. Your role will be a combination of han