Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Our company website is the centerpiece of our brand — the public source of truth about Fin's products and the number one driver of leads for our demand generation team. Fin.ai sits at the intersection of awareness, product marketing, demand, and support , requiring robust, performant, and reliable infrastructure as much as polished user-facing interfaces. We’re looking for a Senior Full Stack Engineer to join Team Web , who is passionate about crafting intuitive front-end experiences and building the backend systems and tools that power them. You’ll play a key role in shaping the future of our website across the full stack, from UI to infrastructure, while collaborating with product marketers, designers, and engineers across the business. See the teams most recent work here What will I be doing? Design, build, and maintain end-to-end web solutions — from modern UIs to backend services, APIs, and infrastructure. Collaborate with design, brand, marketing, and
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Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Our company website is the centerpiece of our brand — the public source of truth about Fin's products and the number one driver of leads for our demand generation team. Fin.ai sits at the intersection of awareness, product marketing, demand, and support , requiring robust, performant, and reliable infrastructure as much as polished user-facing interfaces. We’re looking for a Senior Full Stack Engineer to join Team Web , who is passionate about crafting intuitive front-end experiences and building the backend systems and tools that power them. You’ll play a key role in shaping the future of our website across the full stack, from UI to infrastructure, while collaborating with product marketers, designers, and engineers across the business. See the teams most recent work here What will I be doing? Design, build, and maintain end-to-end web solutions — from modern UIs to backend services, APIs, and infrastructure. Collaborate with design, brand, marketing, and conten
We’re looking for a strategic and collaborative leader to join Asana as our Chief Accounting Officer. In this pivotal role, you will guide our global financial operations, overseeing our Accounting, controllership, billing, and revenue accounting functions. You will lead a high-performing finance team that tracks and seeks to understand the factors driving our growth and success, helping our entire organization achieve its operational and financial goals while embodying our company values. As a core financial leader and Section 16 Officer, you will partner closely with cross-functional executive stakeholders to ensure our business objectives are feasible and our long-term growth is built on an enduring foundation of operational excellence. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Lead Asana's global Accounting, controllership, billing, and revenue accounting functions. Serve as an executive Section 16 Officer, ensuring the highest standards of financial integrity, compliance, and rigorous governance for a public corporation. Oversee the accurate and timely execution of all monthly, quarterly, and fiscal year-end financial close processes and reporting. Partner closely with cross-functional executive stakeholders across Finance, Legal, and Product to build scalable financial infrastructure that supports business expansion. Develop, implement, and maintain robust internal controls and accounting policies to safeguard corporate assets. Mentor, grow, and empower a diverse, high-performing team, fostering a supportive environment focused on continuous career development. About you Pr
As the Head of Engineering Operations, you will be a key leadership partner to the CTO and the engineering leadership team, owning the operational backbone of our global R&D organization. In this role, you will serve as a critical bridge to other cross-functional groups, driving operational excellence, organizational effectiveness, and strategic initiatives. We are looking for a strategic leader who can translate company strategy into actionable engineering plans while building lightweight operating models that accelerate velocity and maintain high quality. You will empower our engineering organization to thrive and deliver exceptional impact at scale. This role is based in our San Francisco or Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Translate overarching company strategy into actionable engineering and operating plans in close collaboration with cross-functional partners. Design and build lightweight operating models, frameworks, and processes to optimize engineering execution and delivery, integrating evolving AI agentic engineering workflows. Hire, mentor, and lead a high-performing, global team of engineering operations professionals and Technical Program Managers to steer complex horizontal programs. Oversee financial and resource governance, including budget management, program spend, headcount strategy, and vendor/tooling allocations across public cloud and LLMs. Define and own the engineering metrics program (KPIs covering delivery, quality, reliability, efficiency, and capacity) to deliver data-driven insights to leadership. Serve as a trusted proxy and connective tissue for the CTO and R&D
We are Datadog's in-house product experts. The Technical Solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. As a Technical Account Manager 2 (TAM 2), you’ll serve as a trusted advisor to our strategic customers, accelerating their adoption of the Datadog platform and enabling long-term success. TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as a technical advisor to 3 primary enterprise accounts, ensuring successful product adoption and effective usage of the Datadog platform. Lead enablement and adoption sessions across core product areas tailored to your customer’s architecture and business needs. Analyze customers’ IT Operations environments and workflows to recommend configuration, product usage, and performance improvements. Deliver technical business reviews, health checks, and account maturity assessments, contributing to customer QBRs with impactful recommendations. Escalate product issues appropriately and advocate for your customers’ needs with Datadog’s Product and Engineering teams. Create executive-level summaries and insights that tie platform usage to business outcomes. Participate in internal TAM strategy sessions and contribute to team learning through feature presentations, case studies, or best-practice sharing Who You Are: You have 2+ years of experience in a technical customer-facing role (TAM, Solutions Architect, SRE, DevOps Engineer, or similar) within the cloud or observability space. You’re confident with at least two public cloud platforms (e.g. AWS, Azure, GCP)
Datadogは、高い成長性、収益性、そして長期的なマーケットリーダーシップを兼ね備えた、世界有数のSaaS企業です。エンジニアによって、エンジニアのために設計された当社のプラットフォームは、企業のデジタルトランスフォーメーション、クラウド移行、そしてフルスタックオブザーバビリティの実現を支援しています。 Datadogのプラットフォームは、企業のテクノロジー基盤全体にわたる可観測性を提供し、DevOpsチームやセキュリティチームがシームレスに連携しながら問題解決を行える環境を実現しています。現在、世界中のあらゆる規模の企業に利用されています。 急速に拡大するDatadogの組織において、業界を代表するリーダーから学びながら、自身のキャリアを大きく成長させる機会があります。 ポジション概要 Datadogでは、日本市場におけるStrategic EnterpriseおよびPublic Sectorビジネスの拡大をリードする、戦略的かつデータドリブンなHead of Enterprise Salesを募集しています。 本ポジションは、日本におけるエンタープライズおよびパブリックセクター戦略を統括し、Datadogの最も重要な大規模顧客に対するパイプライン創出、案件推進、マルチプロダクト導入の拡大を推進します。 また、日本市場でのプレゼンスをさらに強化し、Datadogを戦略的パートナーとして確立することが期待されます。 日本はDatadogにとって極めて重要な成長市場であり、当社はすでに大規模なローカル投資を行っています。 日本国内データセンターの設立、主要オフィスへの投資、200名以上の国内チーム体制などを通じ、日本のお客様に最適化された製品・サービス提供を実現しています。 Datadogでは、オフィスカルチャーによって築かれる人間関係やコラボレーション、そこからもたらされる創造性を大切にしています。私たちは、従業員それぞれに合ったワーク・ライフ・ハーモニーを実現できるよう、ハイブリッド・ワークプレイスとして運営しています。 主な業務内容 日本におけるエンタープライズセールス組織の採用・組織構築・人材育成 Strategic EnterpriseおよびPublic Sectorにおける売上責任を担い、四半期・年間目標の達成をリード 新規顧客獲得、プラットフォーム拡張、マルチプロダクト導入を含むエンタープライズ向け成長戦略の策定と実行 パイプライン創出、フォーキャスト管理、案件レビュー、アカウント戦略など、営業オペレーションの高度化 複雑かつ多層的な意思決定プロセスを伴う大型案件において、リーダーおよび営業チームを支援 セールスサイクル全体(ディスカバリー、エグゼクティブアラインメント、技術検証、クロージング)での最適な関与を推進 勝率向上、案件スピード向上、生産性改善のためのセールスモデルおよび営業戦略の最適化 バリューセリング、エグゼクティブエンゲージメント、影響力の高い営業活動に関するコーチング コラボレーション、アカウンタビリティ、顧客志向を重視したチームカルチャーの構築 Datadogの最重要顧客に対するエグゼクティブスポンサーとしての関係構築 次世代リーダー育成、サクセッションプランニング、キャリア開発の推進 Datadogエコシステムにおけるパートナーおよびアライアンスとの長期的関係構築 応募資格 テクノロジー企業(特にSaaS)におけるエンタープライズ向けB2B営業経験10年以上 複雑なGTM組織において、分散型セールスチームを率いたシニアリーダー経験7年以上 大型案件を含む複雑なセールスプロセスのマネジメント経験 Win Rate、Deal Size、Pipeline Quality、Forecast Accuracyなどの営業指標改善の実績 MEDDICCなどのフレームワークを含むバリューベースセリングの高い理解 社内ステークホルダーおよびCレベル顧客と信頼関係を構築できるエグゼクティブプレゼンス 案件に深く関与しながらチームをコーチングできる、ハンズオンかつ高いEQを持つリーダー 不確実性の高い環境や市場変化の中でも成長を推進できるリーダーシップ カンファレンスやイベントでの登壇経験 グローバルGTM戦略と日本市場の営業スタイルを橋渡しできる能力 グローバル戦略を日本市場向けに具体的な実行計画へ落とし込める能力 Datadogは、さまざまな立場の人々を大切にしています。誰もが初日から上記の資格をすべて満たすわけではないことは理解しています。それでも構いません。テクノロジーに情熱を持ち、スキルを伸ばしたいと思っている方は、ぜひご応募ください。 福利厚生・キャリア機会 競争力の高いグローバル基準の福利厚生 新規
About the role: Datadog is building a product-led Competitive Intelligence function to help inform product strategy, roadmap prioritization, positioning, and competitive readiness. As the Head of Competitive Intelligence you will build and lead the CompIntel function across priority competitors and adjacent market opportunities. You will translate competitor product evolution, technical capabilities, launches, pricing value, customer sentiment, analyst narratives, and ecosystem shifts into actionable insights for Product, GTM, Sales Engineering, Customer Success, Technical Advocacy, and leadership. In this highly technical, hands-on leadership role, you should understand how observability products are implemented, where workflows differ, what technical claims are credible, and how product gaps translate into customer impact. What You'll Do: Own the recurring competitive radar for Datadog’s priority competitor set, including taxonomy, source standards, evidence quality, and update cadence. Produce competitive deep dives, feature-gap analyses, early-warning briefs, and opportunity assessments tied to specific product domains and leadership questions. Translate CompIntel findings into roadmap recommendations, product differentiation hypotheses, and Product-facing decision guidance. Build and maintain a central CompIntel repository with competitor profiles, source notes, comparison frameworks, evidence logs, and decision-ready briefs. Convert validated findings into GTM-ready handoffs for battlecards, objection handling, strategic deal narratives, and field enablement. Synthesize signals from Product, Engineering, Sales Engineering, Customer Success, field teams, technical communities, Advocacy programs, win/loss, customer feedback, analyst research, public competitor materials, and CABs. Partner with Product Management to frame competitive questions, identify decision criteria, and connect findings to roadmap and prioritization discussions. Partner with Tec
Our Staff Developer Advocates are technical leaders and mentors that anchor our team. They own projects from beginning to end, facilitating collaboration and enabling Datadog's community to solve real-world problems. Based in Singapore and supporting the broader Asia Pacific and Japan (APJ) region, this role will enable our community of engineers around Datadog to be part of a movement of building better software. You will work closely with internal product and engineering teams, as well as Datadog’s customers, coaching and enabling them to deliver compelling talks and stories to practitioners. This is a unique opportunity to leverage both your engineering expertise and creative storytelling skills to shape the ever-evolving technological landscape. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Act as a subject matter expert for the Datadog advocacy and engineering teams Drive approach and execution of our overall first party technical event content programs in the region, such as Datadog Summits and engineering meetups, to tell authentic, compelling educational and inspirational stories for technical audiences Define and drive our regional advocacy programs for technical audiences, ensuring Datadog remains relevant to technical practitioners Represent Datadog’s point-of-view in the field to technical audiences at events and conferences. Manage, mentor, and grow a team of regional Developer Advocates based across APJ to execute localized community and advocacy strategies. Partner with and coach internal product managers and engineers on effective public communication and presentations for the work they do Represent Datadog point-of-view for our solutions, engineering culture and industry trends that our tec
At Datadog we’re growing our investment in AI and Developer focused events. As we scale this program we’re looking to hire a Program Manager on our Community team to support our content and advocacy team efforts across these events. The Datadog Technical Advocacy team are focused on our local user communities, and bringing our technical content directly to our customers globally. You’ll be responsible for planning and execution to deliver AI and Developer events, working across multiple teams at Datadog to ensure our event is high quality and a positive experience for our customers. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Growing Datadog’s presence at AI events and identifying opportunities for meetups, hands-on learning, and sponsored events, with a focus on AI or Developer events Planning technical programming for AI or developer events that Datadog hosts or sponsors Supporting AI and developer focused content at larger global events such as DASH, Datadog’s annual conference Tracking deadlines and deliverables for our content and events, including digital and physical assets, and working with vendors and procurement teams as needed to ensure event success Identifying and resolving risks and blockers for our event programing Maintaining our internal tools and public website for event agenda and speaker content Owning our onsite speaker experience for both internal and customer speakers Managing event programming onsite, coordinating rehearsals, staffing, and ensuring smooth onsite operations Collaborate closely with our Community teams, external stakeholders, and the VP of Community Create and refine processes; maintain focus on continual improvements, automat
At Datadog we’re growing our community focused events Datadog Summits, DASH , and our in-office Meetups and User Groups , to enable us to deliver events, and content to our global audience. As we scale these programs we’re looking to hire a Program Manager on our Community team to support our content and advocacy team efforts across these events, and other sponsored events in the EMEA region. The Datadog Technical Advocacy teams are focused on our local user communities, and bringing our technical content directly to our customers globally. You’ll be responsible for planning and execution to deliver on regional events in EMEA, working across multiple teams at Datadog to ensure our event is high quality and a positive experience for our customers. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Planning and delivering technical programming for local and regional events, ensuring we are able to scale these sustainably Tracking deadlines and deliverables for our content and events, including digital and physical assets, and working with vendors and procurement teams as needed to ensure event success Identifying and resolving risks and blockers for our event programming Maintaining our internal tools and public website for event agenda and speaker content Owning our onsite speaker experience for both internal and customer speakers Managing event programming onsite, coordinating rehearsals, staffing, and ensuring smooth onsite operations Collaborate closely with our Community teams, external stakeholders, and the VP of Community Create and refine processes; maintain focus on continual improvements, automation and scaling Communicat
The Team We are Datadog’s in-house product experts. The Technical Solutions team enables Datadog’s worldwide growth by educating potential partners and ensuring that our integration ecosystem is high-performing, secure, and valuable. Partner Technology Solutions Engineers (TSEs) are the technical bridge between Datadog and our third-party developer community. We act as consultants, helping partners build world-class monitoring solutions on the Integration Developer Platform (IDP) . The Opportunity Datadog is looking for a Partner Technology Solutions Engineer to join our fast-paced team. You will be the primary technical contact for our partners, guiding them through the entire integration lifecycle—from initial architectural design to final publication on the Datadog Marketplace. This is a unique role that combines deep technical troubleshooting with high-level consulting and platform advocacy. You will work directly with external developers and see your contributions immediately reflected in the Datadog ecosystem. You Will Act as the technical lead for partners, advising on OAuth flows, log pipelines, OpenTelemetry, and agent-based vs. API-based configurations Perform architectural assessments and deep-dive code reviews for partner integrations in the integrations-extras and marketplace repositories, ensuring they meet our Quality Rubric Solve complex technical challenges for partners via Zendesk, Slack, and dedicated technical consultations Identify friction points in our Integration Developer Platform (IDP) and partner with our internal Product and Engineering teams to build a better developer experience Maintain public-facing developer documentation and internal tracking systems ( JIRA ) to ensure transparency and scale You Are A technical expert with 3+ years of experience in a technical role (Support Engineering, Solutions Architecture, or Software Development) Proficient in at least one language (Python or Go preferred) An observability enthusiast who unders
We're looking for a high-energy, detail-oriented, and hands-on individual to join the Revenue Team as a Senior Revenue Manager. This role will be based out of our Austin, Palo Alto or NYC office and will primarily be responsible for determining appropriate accounting treatment for new product offerings, analyzing and reviewing complex revenue transactions, continually refining our revenue recognition policies, providing direction on technical revenue accounting issues and articulating accounting impact to our business partners during product rollouts. In addition, this role will participate in month-end and quarter-end close activities and be responsible for leading and mentoring a small team remotely. To be successful, this individual must have the ability to adapt quickly, make decisions autonomously, operate effectively in a rapidly scaling, dynamic environment and align well with MongoDB’s core values. This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company! Team Description The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation, and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over-reporting of revenue and assisting in quarterly forecasting activities for revenue and billings. This role will report directly to the Director of Revenue. Candidate Profile Bachelor's degree in Accounting (CA/CPA preferred) with at least 9+ years of experience in a similar role at public, high-growth SaaS or technology company Prior experience with revenue close operations and reconciliation process including working with sales data, customer contracts and product offerings Deep expertise in ASC 606 Experience in hiring, managing, and mentoring hi
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. Atlas Search is a multi-cloud service that allows users to execute complex full text and vector search queries using the MongoDB Query Language . Our users are free to focus on relevance and data retrieval instead of the machinery needed to search data at scale. Our team builds and maintains the instances and supporting infrastructure powering Atlas Search. This platform deploys and monitors search deployments, providing a highly scalable yet observable system for customers and engineers. The Atlas Search product is quickly gaining traction with customers and we are shipping core infrastructure components that enable this growth. This role is based in San Francisco, CA with an in-office or hybrid work model. Successful candidates will have the following qualities: 2+ years of hands-on experience designing, building, testing, and maintaining industrial-strength backend software and automation in complex codebases Experience developing distributed systems and multithreaded applications Familiarity with public cloud platforms, distributed infrastructure, and metric-based development Experience with at least one modern statically typed program
This new team will architect the platform foundation and infrastructure that enables a "build once, run anywhere" model, ensuring our AI-powered modernisation suite operates seamlessly regardless of a client's security or network constraints. We are looking for engineers to join this high-visibility initiative, where you will solve unique distributed systems puzzles and help shape the future of how global enterprises leverage GenAI. We are looking for an experienced software engineer who thrives on solving infrastructure constraints and building enterprise facing platforms. The ideal candidate is a hands-on technical leader who can architect complex distributed systems, mentor engineers, and collaborate with product teams to deliver a platform that minimizes deployment friction and meets customers’ compliance requirements. This role can be based out of our Gurgaon office or Remotely in India. The ideal candidate for this role will have 8+ years of software development and operations experience, with a focus on building platforms and distributable software infrastructure 2+ years of experience leading, coaching, and mentoring a team of engineers to achieve high-impact results Deep experience designing distributable applications that run in air-gapped or highly restricted network environments Strong proficiency in containerization and orchestration, with the ability to design systems where the host executes containerized applications under strict security monitoring Experience building Service Host architectures that provide shared routing, proxy layers, and API gateways for multiple underlying services Experience managing persistent storage solutions (blob/file storage) within distributed systems Understanding of security-first design, specifically regarding the execution of untrusted code, fine-grain access control, and rigorous input validation Experience designing auto-update mechanisms for software that cannot directly access the public internet Curiosity,
We are looking for a Technical Director to join Builder Relations, leading our team of talented Advocates in APAC. As more developers choose MongoDB as their data platform, your responsibilities will include directly engaging with customers and the community to deliver meaningful experiences and inspiring content. You will empower developers—from startups to Fortune 500 companies—to integrate advanced data and AI capabilities into their applications and solutions. If you are passionate about equipping builders and cultivating a vibrant developer ecosystem, we invite you to join us in shaping the future of development on MongoDB. Our Builder Relations teams are distributed across the globe, with most members working remotely. To see what our team is doing, check out our content on YouTube , Dev , and Medium . This role can be remotely in the India region. Candidate Profile We are excited to welcome a technical leader to our team who, as a player & coach, will drive engagement with customers and the community in India and across the region. At the foundation of your expertise is a love to equip others through hands-on workshops, architectural reviews, and building relationships directly with customers, and at events and user groups. To be successful, you will have at least 10 years of experience as a database expert, and 5 years of experience as a people manager. Ideally, you will have additional experience in a customer-facing role (such as solution architect), teaching, or related technical role, where you’ve led or advised teams as they solve their enterprise's most critical data challenges, and have distributed code and content to support others. You are known for your deep database expertise (familiarity with other data technologies and the ability to quickly become proficient in MongoDB), your insight into developer enablement programs, and your ability to guide development teams in the adoption of new technologies. You’re an excellent public speaker a
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