Public Sector Operations Lead Jobs

About PostHog PostHog is your product’s context layer. It ingests and stores your analytics, errors, replays, and business data so you and your agents can query and act on it. We launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products, including: A suite of analytics and observability tools, including product analytics , replay vision , AI observability , and error tracking PostHog MCP for users and their agents to query and act on their product and business data Data warehouse so users can query product and customer data together using custom SQL insights. We are: Product-led . More than 500K organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive . Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible . Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change when needed. Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient gro

As a Contract Crypto Engineer at Capco, you’ll design, develop, and support cryptographic solutions that protect data at rest and in transit across complex enterprise environments. You’ll bring together expertise in encryption technologies, mainframe systems, application development, and secure engineering practices, with a particular focus on Crypto as a Service (CaaS) capabilities. Working alongside enterprise technology teams, you’ll help deliver secure, resilient solutions that meet security, compliance, and operational requirements within financial services. What You’ll Do Design and develop secure solutions for data-at-rest and data-in-transit encryption, applying established cryptographic practices. Contribute to system design, architecture, application development, deployment, and ongoing platform support. Develop and support Crypto as a Service (CaaS) capabilities and enterprise-grade security solutions. Collaborate with enterprise technology teams to ensure cryptographic solutions meet security, compliance, and operational requirements. Support development practices, deployment pipelines, and release processes using enterprise tools and standards. What We’re Looking For Strong knowledge of encryption technologies, including symmetric and asymmetric cryptography, public key cryptography, and digital signing services. Experience designing and developing secure systems, applications, and enterprise technology solutions. Knowledge of IBM z/OS and related development tools, alongside mainframe technologies including COBOL, JCL, IMS, DB2, and Endeavor. Working knowledge of Java and Spring, with experience using application servers such as JBoss and WebSphere. Broad understanding of the technical environments, software, hardware, programming languages, tools, and operating systems used within large enterprise environments. Bonus Points For Knowledge of the IBM ICSF Crypto engine. Experience with IBM Liberty. Experience with enterprise tools such as Jenkins, Servi

We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, and automate their operations, you will work with practitioners and leaders across the industry and broaden your impact to the SRE, Engineer, DevOps, and Operations community at large. This is a unique opportunity to use both your engineering and creative storytelling skills to shape the landscape in cloud observability, incident response and service management. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code Who You Are: Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments You have a strong understanding of core service-management practices

About PostHog PostHog is your product’s context layer. It ingests and stores your analytics, errors, replays, and business data so you and your agents can query and act on it. We launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products, including: A suite of analytics and observability tools, including product analytics , replay vision , AI observability , and error tracking PostHog MCP for users and their agents to query and act on their product and business data Data warehouse so users can query product and customer data together using custom SQL insights. We are: Product-led . More than 500K organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive . Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible . Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change when needed. Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient gro

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The AI GTM team is focused on one of Stripe's most strategic growth opportunities: enabling AI-native and AI-enabled businesses to scale on Stripe. We're in a unique position – partnering with the world's most ambitious AI companies (the likes of OpenAI, Anthropic, and NVIDIA) building on the frontier of artificial intelligence – across infrastructure, foundation models, agents, and applications – to grow globally with the help of Stripe's financial infrastructure. As part of Stripe's GTM organization, this team works closely with Product, Engineering, and Marketing to shape Stripe's AI GTM strategy and ensure that the world's leading AI companies – from early-stage innovators to the largest public players – choose to build with Stripe. What you'll do Work collaboratively with one of Stripe’s most strategic customers to realize their business goals. Our customers in the AI Industry move fast, you’ll work alongside your customer to develop and execute a multi-year partnership strategy that accelerates their ambitions with Stripe as a critical partner. This is a role that will require you to be an active participant in Stripe’s product strategy across the company, acting as a proxy for your customer within the walls of Stripe. You will interact with executives internally and externally to ensure your customer’s needs are well understood and prioritized. You will: Own full commercial sales cycles and partnership opportuni

Do work that matters. At AlertMedia, we're the leading Risk Intelligence and Response company helping organizations protect their people and businesses. Our mission is simple but critical: to save lives and minimize loss by identifying emerging threats worldwide and enabling timely communication when emergencies impact personal safety or business continuity. Everything we do is guided by our core values: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off AlertMedia is seeking a Strategic Intelligence Analyst ( Shift: Tues-Sat, 9am-5pm CT) to join our Global Intelligence team. This role will focus primarily on the Americas region, including the United States, Canada, Mexico, Central America, South America, and the Caribbean. This role will play a critical part in helping customers understand and prepare for events and emerging risks that may impact their people, operations, and business continuity. As a Strategic Intelligence Analyst, you will leverage open-source intelligence, analytical tradecraft, and a variety of intelligence sources to identify, assess, and communicate risks associated with future events, geopolitical developments, evolving global trends, and activist movements. A primary focus of this role will be monitoring and assessing planned and emerging events across the Americas, including demonstrations, protests, labor actions, counter-protests, political rallies, major public gatherings, and other activity that may create operational, travel, safety, or reputational impacts for organizations. Additionally, you will serve as a regional intelligence resource for the Americas, monitoring the region for significant developments; elections and transition periods; political activity; organized crime and cartel-related security trends; border, migration, and transport issues; and emerging trends that may affect customers and their employees. In addi

The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. The purpose of IEM is to continuously improve Datadog's overall customer experience during incidents and critical moments. Datadog Global Support Engineering (GSE) is looking for experts with a background in Incident Management and Escalations handling to join our team to provide fast incident response and stakeholder ownership. In this position, you will play a role in providing communication, technical engagement and incident management for our global customers. You will also implement processes based on the lessons learned from each incident to limit further occurrence. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Drive the resolution of incidents and escalations while providing response and/or management to customers Design and implement real-time and proactive monitoring of customer's infrastructures Prioritize, manage, and own customer issues from start to finish Monitor and manage communications (sometimes public, sensitive and large scale) during incidents Collaborate with stakeholders across Datadog and its partners worldwide to enhance customer experience Lead projects to deliver operational improvements as Datadog evolves Create and review documentation as well as incident and escalation training Identify and troubleshoot recurring cloud infrastructure issues Hire and mentor stakeholders and peers in incident and escalation management Who You Are: 3+ years demonstrable Incident Manager experience (escalations is a plus) 1+ year of experience in Support, Network, Solutions Architecture, or similar IT role Bachelor’s degree in Computer Science, Information Science/Technology, Engineering or equivalent experience Fa

AI frameworks like LangChain, LlamaIndex, and n8n are quickly becoming the default way developers build with AI — and MongoDB wants to be the data platform that shows up everywhere they build. As part of the AI Builders Experience (ABX) org, we're standing up a brand new engineering team in Gurugram to make that happen, and we're looking for Software Engineers to be among its founding members. The team owns the connective layer between MongoDB and third-party AI frameworks, platforms, and tools — the integrations that let developers use MongoDB effectively with the AI stack they've already chosen. That means shipping into some of the fastest-moving open-source ecosystems in tech, working mostly in Python and TypeScript, and partnering with the Database Experience (DBX) org when an integration needs new driver, platform, or product capability underneath it. This is a strong role for an engineer who wants to grow into the AI space with real ownership. You'll own well-scoped projects from design through release, work with fast-moving and sometimes unproven technologies, and get a clear view of how the ecosystem is evolving. Priorities shift as frameworks change and customer demand moves, so we're looking for engineers who are adaptable, ask good questions, and take pride in shipping. Much of your work will happen in public: sending pull requests to upstream repositories, working through external maintainer review cycles, and participating in developer communities as MongoDB. You'll work closest with the engineers sitting next to you, pairing on hard problems, reviewing each other's code, and dividing up a broad portfolio, with senior engineers and your manager close at hand as you take on larger pieces of it. MongoDB engineering teams pride themselves on building high-quality software and living our cultural values every day. We value intellectual curiosity, intellectual honesty, customer empathy, and building together in an environment that prioritizes collaboration o

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As a Solutions Engineer, you will be responsible for ensuring our customers successfully integrate with the CLEAR1 platform, with a focus on our Healthcare vertical. You will work across the Growth, Product, and Engineering teams to develop a deep understanding of the problems our customers are facing and influence how we’re building our platform for scale. We’re looking for a candidate with an excellent technical background who is looking to have a direct impact on customer and developer experiences. What you'll do: Lead presales customer engagements, including technical discovery, product demos, use case demos, RFPs, solution and integration scoping, and proof-of-concepts Drive customer integration for enterprise-level customers including building reference applications, prototypes, and architecture diagrams Develop code samples, integrations, and applications to demonstrate best practices and minimize customer development time, across a variety of languages and frameworks Support customers throughout the presales, proof of concept, and integration processes, assisting with common coding issues and patterns or troubleshooting Creating and maintaining public and internal documentation to help scale the team Act as the internal and external expert in the integration and usage of the CLEAR identity platform Collaborate across Sales, Product and Engineering to ensure that CLEAR strategically incorporates customer feedback and new product features into our roadmap Stay up-to-date with the latest trends and developments in the Health

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Tokenization team's mission is to bring both public and private equity to be tradable 24/7 on decentralized exchanges (DEXs) across the Robinhood Chain. We work at the intersection of blockchain technology, financial market infrastructure, and modern distributed systems - with a focus on accessibility, security, and scalability. Equity markets have been closed nights and weekends for a century; we're building the infrastructure that changes that. As a Senior Software Engineer , you will design and build the core systems that issue, custody, and settle tokenized equities on-chain and keep them in sync with traditional brokerage and ledger systems. You'll lead technically complex projects end to end, make architectural decisions on a foundational Robinhood initiative, and work in a domain where correctness is non-negotiable - the systems you build move real customer assets, continuously, across multiple chains and jurisdictions. This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week . At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Tokenization team's mission is to bring both public and private equity to be tradable 24/7 on decentralized exchanges (DEXs) across the Robinhood Chain. We work at the intersection of blockchain technology, financial market infrastructure, and modern distributed systems - with a focus on accessibility, security, and scalability. Equity markets have been closed nights and weekends for a century; we're building the infrastructure that changes that. As a Senior Software Engineer , you will design and build the core systems that issue, custody, and settle tokenized equities on-chain and keep them in sync with traditional brokerage and ledger systems. You'll lead technically complex projects end to end, make architectural decisions on a foundational Robinhood initiative, and work in a domain where correctness is non-negotiable - the systems you build move real customer assets, continuously, across multiple chains and jurisdictions. This role are based in either our Menlo Park, Toronto or New York city offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Tokenization team's mission is to bring both public and private equity to be tradable 24/7 on decentralized exchanges (DEXs) across the Robinhood Chain. We work at the intersection of blockchain technology, financial market infrastructure, and modern distributed systems - with a focus on accessibility, security, and scalability. Equity markets have been closed nights and weekends for a century; we're building the infrastructure that changes that. As a Software Engineer , you'll build and own backend services that make tokenized equities work end to end - issuance, custody, and settlement on-chain, kept in sync with traditional brokerage and ledger systems. You'll ship product-facing features and platform capabilities in a domain where correctness is non-negotiable - the systems you build move real customer assets, continuously, around the clock. This role is based in our Toronto, ON office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-perfor

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Tokenization team's mission is to bring both public and private equity to be tradable 24/7 on decentralized exchanges (DEXs) across the Robinhood Chain. We work at the intersection of blockchain technology, financial market infrastructure, and modern distributed systems - with a focus on accessibility, security, and scalability. Equity markets have been closed nights and weekends for a century; we're building the infrastructure that changes that. As a Software Engineer , you'll build and own backend services that make tokenized equities work end to end - issuance, custody, and settlement on-chain, kept in sync with traditional brokerage and ledger systems. You'll ship product-facing features and platform capabilities in a domain where correctness is non-negotiable - the systems you build move real customer assets, continuously, around the clock. This role are based in either our Menlo Park, Toronto or New York city offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and design

About PostHog Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools. PostHog makes products self-driving . It's the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously. We started with open-source product analytics, launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products , including: PostHog Desktop , the only AI devtool that understands your product, not just your codebase. A built-in data warehouse , so users can query product and customer data together using custom SQL insights. PostHog AI , an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. We are: Product-led . More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive . Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible . Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change wh

The Role As the Head of Central Robot Operations , you will lead the central operations organization that powers autonomous robot delivery at scale. Acting as the operational command center for the business, you will build the capabilities, mechanisms, and teams that enable safe, reliable, and efficient robot operations across every market. You will own the operating model spanning Remote Assistance, Mapping Operations, Market Expansion, Infrastructure, Strategy & Operations, Policy & Demos, and Program Management etc. This leader will establish the systems, governance, and operational excellence needed to scale autonomous operations from a handful of cities to a global network, partnering closely with Engineering, Product, Safety, Hardware, Autonomy, Legal, Public Policy, and Market Operations. What You Will Do Build and Scale Central Robot Operations Define the long-term operating model, organizational structure, and roadmap for Central Robot Operations. Build scalable mechanisms, operating standards, and governance that enable reliable robot operations across all markets. Lead a high-performing organization spanning operations, analytics, expansion, mapping, infrastructure, and program management. Own Remote Assistance Operations Lead the 24/7 Remote Assistance organization responsible for supporting autonomous robots requiring human intervention. Define response-time SLAs, workforce planning, staffing models, scheduling, and escalation protocols. Develop monitoring, telemetry, and operational dashboards that provide real-time visibility into fleet health. Partner with Engineering and Product to analyze intervention data, eliminate recurring failure modes, and continuously reduce human intervention rates. Lead Mapping Operations Own the operational lifecycle of geospatial assets including HD maps, geofences, routing data, and points of interest. Establish mapping quality standards, QA mechanisms, refresh cycles, and operational readiness processes for new