Publishing Qa Jobs

Here’s a summary of the role: Are you a Technical Writer or Content Engineer who enjoys working at the intersection of documentation, technology, automation, and AI? In this role, you’ll shape how complex SaaS product knowledge is created, structured, published, and consumed by both people and AI systems. You’ll own documentation strategy across key product areas while working closely with Product, Engineering, Design, Support, Customer Success, and other teams. You’ll bring experience in technical writing, docs-as-code, content architecture, structured authoring, CI/CD, content automation, LLMs, RAG, and AI-assisted workflows to build documentation that is accurate, discoverable, reusable, and ready for the next generation of AI-powered experiences. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Lead documentation strategy and execution across assigned SaaS product areas, ensuring content is clear, accurate, consistent, and customer-focused. Define and improve information architecture, content models, structured content, and documentation standards to make knowledge scalable and reusable. Build and maintain AI-ready content, including agent instructions, prompt libraries, reusable skills, and workflows that help AI systems find and use product knowledge effectively. Partner with Product, Engineering, Design, Support, Customer Success, Training, Implementation, and Marketing teams to embed documentation into the product development lifecycle. Build and improve automated documentation workflows covering content testing, validation, publishing, deployment, and quality assurance. Use customer feedback, analytics, and content performance data to continuously improve documentation quality, findability, freshness, and overall customer experience. These are the essentials you’ll need to get an interview: 7–10 years’ experience in technical writing, content engineering, or product documentation, ideally within a complex software/SaaS environ

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We are looking for a Senior Software Engineer to join the Integrations Team and help us build how Elastic shows up inside the AI ecosystem. AI assistants and agentic tools are quickly becoming the place where developers start their work, and this role exists to make Elastic work in the tools and ecosystems that our users use. We want to be easy to find, easy to connect to, and easy to use. The Integrations team owns the developer-facing surfaces that connect Elastic to the broader ecosystem: language clients, CLI, MCP server, third-party integrations, and the skills that make Elastic accessible wherever developers work. You'll build and maintain these projects, engage directly with the developer community, and contribute across team and cross-functional initiatives. This is fast-moving territory. We want someone who enjoys an ambiguous, quick-shifting space, who forms opinions about what should be built and not only how, and who is comfortable working closely with our product teams and external partners. Prior experience with the Elastic product suite is not essential, but is beneficial. What You Will Be Doing You'll build and evolve the Elastic MCP server and the infrastructure behind it, working primarily in Go. You'll build the platform for universal agent skills: the portable format, the authoring and publishing tooling, and

The People Analytics Team at Datadog uses data to help our growing organization make better people decisions. We're expanding our workforce planning capabilities to support how we grow and structure our teams. In this role, you'll help build and maintain the data foundation behind our headcount and capacity models, partnering with FP&A, Recruiting, and PBPs to keep workforce planning grounded in clean, trustworthy data. At Datadog, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Automate and expand Datadog’s headcount-driven capacity modeling, improving the underlying data pipelines and insights that they surface Build and maintain data models covering headcount, positions, and hiring pacing, keeping them accurate as business context changes Own the position data audit process, establishing and maintaining a source of truth for open, filled, and planned positions across the business Support workforce forecasts by analyzing attrition, mobility, hiring, and promotion trends in partnership with the broader People Analytics Insights team Partner with our People Tech teams (HRIS, Recruiting Ops, developers) to shape the headcount management tech roadmap, driving for infrastructure and tooling that reduces friction and unlocks better data Serve as a point of contact for stakeholder questions on workforce planning data, handling day-to-day communications and support requests Contribute to the overall maturity of workforce planning at Datadog by improving how data is sourced, modeled, and shared Run external benchmarking analyses to inform headcount planning by researching labor market data, translating it into internal-ready insights, and publishing findings for stakeholders Who You Are: 5+ years of experience in workforce planning, people analytics, FP&A, or

Every dataset at Spotify, from the data behind creator royalties to the signals powering recommendations, is registered, published and traced through systems our team builds. We're the source of truth for what data exists at Spotify, where it lives, who owns it, and how it flows from one pipeline to the next. These systems sit on the critical path of the platform. Data teams use them every day to publish and find data, and other platform teams build on them for access, retention, governance and incident response. That means our work is judged on correctness and reliability, because every system built on top of ours is only as good as the metadata we provide. This is a backend role focused on data management, working on the problems at the core of any large data platform: running a data catalog that stays accurate at scale, capturing lineage across batch and streaming workloads, managing schemas as they evolve, and guaranteeing that consumers only read complete data. We build on open standards like OpenLineage and Apache Iceberg, and define the internal standards for naming, storage and metadata that the rest of Spotify builds against. As the platform takes on new storage technologies and new kinds of data assets, those standards and the systems behind them have to evolve with it, and you'll help decide how. What You'll Do Build and Evolve Core Services: Design, build and operate the backend services and APIs behind our data catalog, lineage and publishing systems, and evolve them as the platform adopts new storage technologies and new kinds of data. Hold them to a high bar for correctness, performance and reliability. Build Data Pipelines: Develop and run the batch and streaming pipelines that keep our metadata current, processing platform events and audit logs to capture how data is created and changed, and turning lineage and metadata into data products other teams build on. Own Projec

ABOUT THE ROLE Natera is seeking a product engineering leader to build and lead the team that designs, delivers, and operates domain data products and AI-enabled analytical solutions on NDP (Natera Data Platform). You will report to the Head of Data & AI and partner with platform, governance, and product functions to turn data needs into certified, production-grade data and analytics products. Natera follows a data mesh architecture with headless data products: domain-owned assets, not tied to any BI layer, built for both human and AI consumption . A data product is ready when it is semantically correct and AI-ready, not just numerically accurate. Your mandate is to make that standard repeatable across every domain while transforming how the team works: AI-native, 3–5x more productive, and self-service for the business. Please note that this is role focuses on product side of data engineering (not platform). This person needs to demonstrate their ability to (a) Build a self-service analytics product experience for business users and (b) Create a catalog of AI ready gold-standard cross functional data products (c) Create an operating model focusing on reusability, speed. and business value of data that scale beyond one business domain. Critical Priorities for This Role Standardize and scale how data products are built — one publishing standard, golden paths, and a common operating model across every domain. Make the team AI-native — agentic SDLC and AI-assisted development become how everyone works resulting in higher productivity and growth opportunities Deliver a 3–5x productivity gain — instrumented with baselines and delivery KPIs, not anecdotes. Raise data product quality — semantically correct, AI-ready, observable, ship-ready data products. Make analytics self-service — certified, discoverable products that business users and AI systems consume without an engineering queue. RESPONSIBILITIES 1. Own Data Produ

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . The Manager, Process & Content will lead a team focused on translating operations and evolving business needs to clear, scalable workflows and content. This role owns the end-to-end lifecycle of agent-facing process documentation, internal knowledge base content, and external help center content for Roadie's Customer Experience (CX) contact center - from process discovery and mapping through content creation, governance, and version control. This work will help our internal and BPO agents deliver a consistent, accurate, current, and accessible Roadie experience across voice, chat, and email support. What You’ll Do Build, lead and develop the CX Process and Content teams, setting clear priorities and standards and coaching team members for growth Own SOP creation and maintenance for agent-facing processes, applying the tiered SOP framework for consistency and readability Oversee process mapping and documentation (e.g., using tools like Whimsical) to translate informal practices into formal, structured operational workflows across CX segments Manage the end-to-end content lifecycle (creation, review/approval, publishing, maintenance, and retirement) for internal knowledge base articles, job aids, reference materials, and external help center content Own knowledge base

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Content Systems is the heart of Lyft's language ecosystem. The team is made up of two distinct disciplines, Content Design and Learning Experience Design, who create and own language across Lyft's in-app experiences that help customers succeed on the Lyft platform. We're looking for a Content Systems intern to join our team for the summer. This role will both help design and build our internal content system (think information architecture), and embed in a rotation of design teams as a content design/learning design partner in building products across the Lyft community. Of course, you won’t be alone. You'll work with designers, researchers, marketers, and product managers day in and day out to develop experiences that reach and resonate with riders. This internship will take place in our Toronto office during Summer 2027 . What we're looking for Responsibilities: Support our content system by establishing and translating information architecture to help manage content across Lyft Help teams reconsider existing systems and processes (eg publishing workflows) to align to the new information architecture Support product strategy and vision through content, working on projects as a content designer and learning experience designer Translate complicated concepts into clear in-product copy (UI, notifications, errors, and more) and learning materials Collaborate with designers, visual content creators, researchers, engineers, marketers, data science, product managers, and other stakeholders across tech and ops The ability to translate concepts across the UI, learning center, and knowledge base into connected content objects Manage multiple projects and competing priorities Maintain, evolve and champion the Lyft brand voice and style Skills: Excellent writing skills; ability to

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. NYT Cooking is looking for a Social Media Editor with strong writing skills, sharp strategic instincts, an eye for visuals and a love of food to join our interdisciplinary, fast-growing team. You will be the day-to-day voice of NYT Cooking across our most visible social platforms, including Instagram, TikTok, Facebook and more. You will own the daily execution of our social strategy, building and publishing a high volume of engaging feed posts, Reels and TikToks. You will pair food photography and video with sharp, compelling copy that inspires people to cook and ultimately drives audiences to the NYT Cooking app, website, newsletter and other properties. This is an in-office position based in New York City and includes regular attendance in the office four days each week. Responsibilities: Build, schedule and publish a high volume of daily content, including 6-10 Instagram feed posts and 3-5 short-form videos (Reels, TikToks). Write sharp, engaging captions and on-screen text. Workshop headlines and copy with senior editors to ensure everything published reflects the smart, accessible and entertaining voice of NYT Cooking. Select, crop, and optimize food photography for social feeds. Add text, graphics and layout elements to posts using design platforms like Figma. Optimize videos for social publication by adding text, closed captions and music/audio. Be an expert on the competitive landscape: Keep a constant pulse on culture, trends and em

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Content Systems is the heart of Lyft's language ecosystem. The team is made up of two distinct disciplines, Content Design and Learning Experience Design, who create and own language across Lyft's in-app experiences that help customers succeed on the Lyft platform. We're looking for a Content Design intern to join our team for the summer. This role will both help design and build our internal content system (think information architecture), and embed in a rotation of design teams as a content design/learning design partner in building products across the Lyft community. Of course, you won’t be alone. You'll work with designers, researchers, marketers, and product managers day in and day out to develop experiences that reach and resonate with riders. This internship will take place in our Toronto office during Summer 2027 . What we're looking for Responsibilities: Support our content system by establishing and translating information architecture to help manage content across Lyft Help teams reconsider existing systems and processes (eg publishing workflows) to align to the new information architecture Support product strategy and vision through content, working on projects as a content designer and learning experience designer Translate complicated concepts into clear in-product copy (UI, notifications, errors, and more) and learning materials Collaborate with designers, visual content creators, researchers, engineers, marketers, data science, product managers, and other stakeholders across tech and ops The ability to translate concepts across the UI, learning center, and knowledge base into connected content objects Manage multiple projects and competing priorities Maintain, evolve and champion the Lyft brand voice and style Skills: Excellent writing skills; ability to

At Curai, we believe that access to high-quality healthcare is a fundamental human right, not a privilege. Our mission is to radically transform healthcare by harnessing the power of artificial intelligence and clinical expertise to make care more affordable, accessible, and effective for everyone. About the Marketing Coordinator Role This Marketing Coordinator role is Growth's execution engine. You will run day-to-day community management and social operations, turn approved brand and template assets into ad variants without needing a designer, and keep our UGC, motion design and SEO partners on track from brief to delivery. You will be one of the few public voices representing Curai Health online, working inside a strict health-content playbook rather than improvising, and you will be measured by how much production work comes off senior marketers' plates so they can spend their week on strategy instead of execution. What you will own Day-to-day community management: monitoring and responding across our social and community surfaces, escalating anything clinical or complaint-related to the right owner immediately. Social media operations: calendar, scheduling, publishing, basic performance reporting. Outbound creative production: resizing, versioning and assembling ad variants from approved templates and brand assets. Coordinating our UGC, motion design and SEO partners: briefs in, deliverables tracked, feedback consolidated, deadlines held. General marketing utility: asset library hygiene, competitive monitoring, meeting notes that become ac

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role AI research at WRITER isn't just about publishing papers — it's about building the scientific foundation that powers some of the most ambitious enterprise AI deployments in the world. As an AI research scientist, you'll be at the center of that work. You'll drive a high-impact research agenda focused on large language models, agentic reasoning, and the system-level capabilities that make AI genuinely useful at enterprise scale. This is a rare opportunity to do research that matters twice over — advancing the field and shipping directly into products used by hundreds of thousands of people every day. We're at an inflection point. Enterprises are moving from experimenting with AI to deeply embedding it across their operations, and WRITER's models are the engine making that possible. The work you do here — on post-training, planning, multi-step reasoning, and agentic workflows — will directly shape how the next generation of enterprise AI behaves, performs, and scales. You

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We're looking for a Growth Marketing Manager to own the day-to-day of our website and drive our SEO and AEO strategy. You'll be the person who actually ships what's on the roadmap, new pages, localization work, ongoing site changes, while also owning how we show up in traditional and AI-driven search, from strategy through execution. In this role, you will Run website execution day-to-day, and build the systems to move faster: Project manage and execute against the website roadmap, launching new pages, making ongoing site changes, while also building or improving the workflows and tooling that let publishing move faster, removing manual bottlenecks wherever possible. Own and execute SEO and AEO strategy: Set the strategy for how Decagon shows up in both traditional search and AI-driven search surfaces (ChatGPT, Perplexity, and similar), including exploring programmatic approaches to scale beyond manual content production, and do the hands-on work to make it happen, not just goals and

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We're looking for a Staff Product Designer to lead design across the Content and Localization teams on our Build pillar. You’ll help shape Source by Webflow , our new platform where marketing teams and agents build and optimize digital experiences together. Source is where the hard work of web marketing happens: scaling what works, driving impact with every iteration, and keeping brand and content consistent as teams and agents move at speed. You'll own the Agentic CMS experience: a next-generation content layer that enables enterprise teams to manage content and deliver it across every site, channel, and AI agent they operate. This work spans the full content lifecycle, from authoring and governance to localization and publishing. This is a role for someone who thinks in systems, sweats the details, and gets excited about making complex content infrastructure feel simple — so marketers can move fast, agents can operate reliably, and every experience a brand ships stays coherent and on point. About the role: Location: Remote-first (United States; BC & ON, Canada) Full-time Permanent Exempt The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. United States (all figures cited below are in USD and pertain to workers in the United States) Zone A: $191,700 - $230,000 Zone B: $180,000 - $216,000 Zone C: $168,300 - $202,000 Canada (figures

JOB SUMMARY B-Stock is hiring a Marketing Operations Manager to serve as the operational and intelligence layer across the entire marketing team. This is an IC role reporting directly to the VP of Strategy, with visibility into every marketing function — content, demand generation, buyer marketing, and seller marketing. Keep the marketing machine running with rigor: editorial calendars, cross-functional workflows, Braze platform administration, SEO/AEO/GEO infrastructure, CMS governance, content performance reporting, and asset management. This includes identifying and implementing AI automation within the platforms you own (e.g., Braze) to reduce manual lift over time. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Braze Platform Administration & Health Serve as primary platform owner for Braze — system health, configuration, and resolving platform issues (integration failures, data pipeline breaks, sync errors) as needed Monitor and continuously optimize platform performance: deliverability, bounce/unsubscribe trends, event tracking accuracy, data sync Own user management, permission structures, and workspace governance; ensure the platform is configured to support the campaigns the buyer team is building without technical blockers Maintain and improve data hygiene: segmentation infrastructure, contact properties, event schemas, suppression mechanics SEO / AEO / GEO Performance Infrastructure Apply SEO/AEO/GEO standards across published content Own the operational infrastructure — keyword frameworks, content briefs, optimization checklists, publishing governance — that ensures content meets SEO, AEO, and GEO standards before going live Ensure all published content meets SEO, AEO (Answer Engine Optimization), and GEO (Generative Engine Optimization) standards before going live, including structured data, topical hierarchy, and authoritativeness signals Track organic traffic and content compliance metrics; surface gaps and recommendation

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. This is a hybrid role requiring three days a week in our Renton, WA office location. What You'll Do: Commission a high volume of artwork by identifying freelance illustrators, providing ongoing art direction, maintaining strong partner relationships, and delivering regular status updates to the Lead Art Director. Develop art direction skills through hands-on mentorship from Lead Art Directors, actively seeking and applying feedback while building confidence, creative judgment, and ownership. Apply foundational knowledge of artistic principles, with guidance and mentorship from Lead Art Directors, to source artwork that supports Dungeons & Dragons publishing schedules and brand standards. Collaborate closely with fellow Art Directors and cross-functional project partners, communicating content needs and project updates clearly while ensuring artwork remains aligned with the creative vision established by Lead Art Directors. What You’ll Bring: 1+ yr commercial art experience. A portfolio demonstrating creative vision with a cinematic lens. Strong communication skills and capable of giving and receiving feedback. High attention to detail and organization skills Knowledge of current fantasy illustration and modern print/press techniques and processes. Have an interest in discovering diverse, emerging artists Comfortable using Adobe Photoshop, proficient MS Office (Word, Excel, Powerpoint, Outlook). Nice to Have: Familiarity with accessibility standards in publishing or interactive storytelling. Knowledge of D&D’s tone, a