ROLE SUMMARY The Workplace Experience Lead provides leadership, partnership, management and operational expertise to ensure approximately 2.5M sq ft of Groton, CT facilities support the advancement of the R&D pipeline. The site has the greatest concentration of specialty labs in the R&D network consisting of small molecule clinical manufacturing, GxP and non-regulated laboratories, vivarium, technical space (central utility plant) and office workspace facilities. Nearly every breakthrough therapy in the pipeline passes through Groton facilities and processes. This role will have direct oversight and accountability for the dedicated Clinical Research Unit (CRU) located in New Haven, CT and comprised of approximately 62.5K sq ft. This site is focused primarily on early-phase human clinical studies and contains 50+ patient inpatient beds. A critical element of the site’s performance is to ensure safe and compliant operations to meet and enable the aggressive timelines and evolving priorities of a first-in-class research organization. Therefore, making possible the delivery of commitments while providing an enabling and engaging work environment where colleagues and contractors can do their best work. ROLE RESPONSIBILITIES Serve as the primary onsite GWE point of contract for site leadership, coordinating responses, solutions, and opportunity resolutions through effective partnership for the entirety of the GWE soft services including but not limited to GMP cleaning, janitorial/housekeeping, food service, shipping and receiving, meetings and events management, churn moves and furniture, groundskeeping, pest control, snow removal, lab services and consumables, and new workplace services. Submit annual OpEx budgets for both the Groton and New Haven campuses (+$11.9M) to the GWE Site Lead for review and approval and accountable for management and oversight to forecast targets. <
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ROLE SUMMARY The Asset Lifecycle Management (ALM) Lead is responsible for the systematic tracking, installation, and removal of laboratory equipment throughout the entire lifecycle, from acquisition through deployment, maintenance, and final disposal. Operating within an R&D environment, this role facilitates asset preplanning, site assessments, and ensures all asset-related activities are documented, tracked, and compliant with regulatory standards. By optimizing equipment usage, managing inventory, coordinating maintenance, and driving process improvements, the ALM supports efficient and safe laboratory operations while controlling costs and enabling the lab for evolving technological requirements. This is to include but not be limited to supporting the regular updates and reconciliation of the Fixed Asset Registry (FAR) and physical inventory field activities. With input from both the customer equipment owner and the original equipment manufacturer (OEM), this role will develop the correct service program for assets within EAMS (Enterprise Asset Management System) or Pfizer’s Computerized Maintenance Management System (CMMS). Additionally, this position will be responsible for the documentation of asset maintenance activities within EAMS and support site EAMS administration requiring the review of training requirements and On the Job Training (OJT) for new resources requiring system access. The Asset Lifecycle Manager will also represent the site on various Global Workplace Experience (GWE) Communities of Practice or multi-site or global teams ensuring best practices and standards are being leveraged across the broader R&D portfolio. This position will foster and maintain working relationships with GWE, Preclinical & Translational Sciences (P&TS) Research and business operations team colleague and contractors to analyze needs, provide recommendations, and execute plans and options that ali
The Team + The Role Our Emerging Team is focused on building AI Products for our product experience (PX) platform. We build from the ground up to explore, prototype, and ship AI-native experiences that change how software teams understand and serve their users. This is not an AI layer added to existing product; it is a deliberate bet on what product intelligence looks like next. The team operates with high autonomy, moves quickly, and builds products without clear precedents. As a Staff Software Engineer (AI), you will sit at the intersection of deep technical capability and strong product judgment. You will design and build production-grade AI systems, including RAG pipelines, agentic workflows, and LLM-powered features, while making clear tradeoffs across prompting, fine-tuning, architecture, evaluation, and deployment. You will also partner closely with product, design, and engineering stakeholders to frame the right problems and communicate technical decisions clearly. This role is based in our New York office. What this looks like day-to-day Applied AI systems: Design and build AI-native systems, including RAG pipelines, agentic workflows, and LLM-powered product features. You will take ideas from prototype through production and ensure they can support real users. Model strategy: Make principled decisions about when to prompt, when to fine-tune, and when to use a different technical approach entirely. You will explain those tradeoffs clearly to engineers and non-engineers. Evaluation and guardrails: Instrument and evaluate model outputs rigorously by defining evaluation frameworks and identifying hallucinations early. You will implement guardrails that hold up under real-world usage and load. Productionize AI ownership: Own model deployment, monitoring, latency optimization, cost management, and reliability at scale. You will ensure AI systems are observable, performant, and production-ready. Full-stack delivery: Contribute across the stack when needed to get
The Team + The Role Our Emerging Team is focused on building AI Products for our product experience (PX) platform. We build from the ground up to explore, prototype, and ship AI-native experiences that change how software teams understand and serve their users. This is not an AI layer added to existing product; it is a deliberate bet on what product intelligence looks like next. The team operates with high autonomy, moves quickly, and builds products without clear precedents. As a Sr. Software Engineer (AI), you will sit at the intersection of deep technical capability and strong product judgment. You will design and ship applied AI systems, including RAG pipelines, agentic workflows, and LLM-powered features, from prototype through production. You will make principled technical decisions, evaluate model behavior rigorously, and communicate tradeoffs clearly to engineers and non-engineers alike. This role is based in our New York office. What this looks like day-to-day Applied AI systems: Design and build AI systems including RAG pipelines, agentic workflows, and LLM-powered features. You will take work from prototype through production and ensure it can hold up in real customer environments. Technical decision-making: Make principled decisions on when to prompt, when to fine-tune, and when to use a different tool entirely. You will explain these tradeoffs clearly so the team can move quickly without sacrificing quality. Model evaluation: Instrument and evaluate model outputs rigorously by defining evaluation frameworks and catching hallucinations early. You will implement guardrails that can withstand real-world load and production use. Productionize AI ownership: Own model deployment, monitoring, latency optimization, cost management, and reliability at scale. You will help ensure AI systems are observable, efficient, and dependable in production. Full-stack product shipping: Contribute across the stack when needed because this team ships products, not just models
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Customer Performance, Brand Overview Mastercard operates the world’s fastest payment processing network, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart. We know safety and security are the top priorities of our customers, cardholders and partners, so we won’t stand still in developing new and better ways to keep payments safe. Do you have experience managing investigations, risk, compliance, audit, merchant monitoring, or brand protection processes? • Do you have strong knowledge of investigative case management, referral intake, evidence review, customer response evaluation, and assessment support? • Are you a people leader with sound judgment, stakeholder management, and program execution skills? • Are you collaborative, detail-oriented, and able to manage a global investigations function that complements operations, enablement, and governance routines? Mastercard’s Franchise Brand Performance Team advances ecosystem health and profitability by engaging our customers to optimize performance and to enhance the strength of our brand, acceptance network, and data. Role • Ensure investigations are
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Financial Planning & Analysis Manager, Financial Planning & Analysis Overview: Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. The Identity team resides within Mastercard’s Services organization. Mastercard Identity provides a complete view of the consumer digital identity footprint and the digital patterns it makes throughout the online journey. Identity is instrumental in developing solutions that transform the way consumers are authenticated and identity is verified. The Financial Planning & Analysis function manages all aspects of management reporting encompassing budgeting and forecasting, strategic and customer planning. This includes the management and exec
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Enterprise Strategy Overview The Manager, Strategy will play a key role in shaping and executing Mastercard’s strategic agenda across Eastern Europe, Middle East & Africa (EEMEA). As part of the EEMEA Business Excellence Team, this role partners closely with Business Units, Functional Leaders, and Regional Management to identify, assess, and implement initiatives that strengthen Mastercard’s competitive positioning and drive business impact. The successful candidate will lead end-to-end workstreams – from problem definition and analysis to solution design, senior alignment, and execution – collaborating across markets and functions to deliver measurable outcomes. The role provides broad exposure to Mastercard’s senior leadership and a unique opportunity to influence the company’s priorities across 81 markets. This role reports to the Vice President, Strategy, EEMEA. Role Support the development and execution of EEMEA’s strategic framework in alignment with Mastercard’s global priorities Lead strategic projects and workstreams focused on growth acceleration, innovation, and operational excellence Structure complex, ambiguous challenges into clear hypotheses, actionable plans, and measurable outcomes Conduct quantitative and qualitative analyses to generate i
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Partner Success – Security Solutions Overview Mastercard Services leverages the company’s unique data, analytics, technology, and expertise to help customers grow, optimize performance, and manage risk. It delivers solutions across areas like fraud and cybersecurity, customer acquisition and engagement, open finance, and business insights—making commerce smarter, safer, and more personalized through data‑driven products and advisory capabilities. One of our strategic objectives is to diversify our revenue via new distribution pathways, including through Partners. As such, we are increasing our focus around Partner Success to support the growth of both our partner and MA revenue. We are seeking an experienced Partner Success Manager to effectively manage a portfolio of strategic B2B partners who utilize multiple Mastercard services products or solutions to mitigate risk and prevent fraud. The Partner Success Manager will support partners throughout the onboarding process, provide ongoing relationship management, and drive revenue growth through expansions and strategic initiatives. This individual will serve as a partner advocate within a matrixed organization. The Role 1. Performance, Insights & Governance Monitor partner performance, product adoption, usage, satisfaction, se
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Advertising Technology & Revenue Enablement Overview: Mastercard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment. Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash. The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. The Insights and Enablement team is a global team focused on ensuring that all of Services can make data-driven decisions and operate effectively and efficiently. The team is charged with managing and adapting the policies, processes and platforms used across Services. • The Manager, Advertising Tech
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering About the Role This is an exciting opportunity to join Mastercard's global credit card authorization program. We facilitate billions of transactions among issuers, acquirers, and service providers worldwide. We are looking for a strong software engineering people leader to build advanced technologies and applications that revolutionize payments. As a Software Engineering Manager, you will lead a cross-functional team while helping shape the strategic direction of critical payment systems. You will be responsible for driving engineering excellence across software design, development, testing, security, performance, operability, and delivery, ensuring solutions are scalable, resilient, and aligned with Mastercard's enterprise objectives. Role As a Software Engineering People Manager, you will: Team Leadership & Development • Serve as a servant leader for a cross-functional engineering team including Software Engineers, Technical Program Managers, and Product Manager-Technical roles. • Recruit, develop, and retain top engineering talent, ensuring a high-performing and diverse team. • Coach and mentor engineers, helping them grow technical expertise, leadership capabilities, and business acumen. • Conduct performance reviews, career dev
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management (Agentic Commerce + Commercialization) Who is Mastercard? Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we are helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Overview Mastercard’s Cyber and Intelligence organization develops and delivers world-class security products and services for customers across the globe. C&I was established to safeguard all aspects of safety and security in payments with new products, services and standards. Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue creating a rich environment for issuers and merchants to engage cardholders post transaction reducing frustration and driving repeat spend. The Manager, Product Management, Consumer Clarity P
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Corporate Treasury Overview Mastercard is looking for a Manager, FX Trading & Strategy to join the New York City office and oversee daily FX trading, risk management and support the implementation of new processes and procedures. The responsibilities for this role include: • Develop new foreign exchange capabilities to support business initiatives involving cross-border payments • Define FX desk workflows, policies, procedures, and implement a high level of automation • Execute the company’s foreign exchange risk management program and strategies • Monitor FX trade executions and open positions • Measure FX risk according to company policy and report exposures to senior management • Analyze approaches to optimize risk management • Onboard trading partners • Identify requirements to trade exotic currencies • Support the testing of FX risk management, quoting, and trading systems • Communicate relevant news, market events, and FX system behavior to team members • Analyze market trends (liquidity, spreads, volatility, etc.) for the business • Evaluate business cases for incremental revenue opportunities related to foreign exchange transactions and support the business with project-based FX analysis • Contribute to all aspects of the trading desk activities incl
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Technical Program Management Overview: Business & Market Insights (B&MI), at Mastercard, helps organizations turn data into actionable outcomes by providing intelligence, analytics, and consulting capabilities that enable businesses to run more effectively, optimize performance, and identify new growth opportunities. B&MI empowers customers to make informed decisions, improve efficiency and profitability, and accelerate innovation through data-driven insights, predictive analytics, and market intelligence Role: The Technical Program Manager (TPM), Program Governance drives execution excellence across B&MI’s technology portfolio by establishing governance frameworks, delivering portfolio insights, and enabling data-driven decision making. This role partners with engineering, product, operations, and business leaders to ensure strategic initiatives are aligned, risks and dependencies are managed, and delivery outcomes are transparent and predictable. All About You: Drive governance, portfolio management, and program reporting standards across multiple initiatives. Provide visibility into program health, risks, dependencies, milestones, and key performance metrics. Develop dashboards, executive communications, and reporting that support leadership decision-making.<
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Program Manager - Corporate Solutions Mastercard Corporate Solutions is shaping the future of commercial payments by building innovative products, platforms, and partnerships that help businesses move money smarter, faster, and more securely. The Product Governance & Launch Center of Excellence serves as the strategic execution engine for Corporate Solutions. The team drives alignment, governance, commercialization readiness, and measurable business impact across a portfolio of high-priority global initiatives. We are seeking a high-performing PMO Manager to support the governance and execution of strategic product programs across Corporate Solutions. This individual will partner closely with Product, Engineering, Commercialization, Regional Product, and Business Development teams to translate strategy into clear execution plans, drive accountability, and ensure programs deliver against defined business outcomes. The ideal candidate is a strategic operator who brings structure to ambiguity, drives disciplined execution, communicates with clarity, and influences outcomes across a complex global organization. This role requires strong business judgment, analytical rigor, executive presence, and the ability to operate independently. You will help drive high-impact initiatives that support produ
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Global Reach Program & Franchise Standards – LAC Mastercard's Franchise organization plays a critical role in protecting the integrity, consistency, and value of the Mastercard network by establishing and maintaining the standards that govern how participants operate across the ecosystem. These standards help ensure a consistent customer experience, support trust in the Mastercard brand, and facilitate seamless payments globally. The Global Reach Program is a key area of focus across Latin America and the Caribbean, supporting the growth of cross-border commerce and enabling international payment acceptance through Mastercard's ecosystem participants. The program requires strong governance, disciplined execution, and close collaboration across Franchise, Legal, Regulatory, Compliance, Product, Customer Delivery, Account Management, and regional leadership teams. Role The Manager, Global Reach Program & Franchise Standards – LAC will support the governance, oversight, and execution of Mastercard's Global Reach Program across the Latin America and Caribbean region. Based in either Brazil or Colombia, this role will have regional responsibilities and collaborate with stakeholders across multiple markets. The Manager will help monitor program performance, analyze participant and transac
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