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Quality Management Manager Jobs

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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: MAIN PURPOSE OF ROLE We are seeking a high caliber and ambitious Supply Chain Manager to join our team in Sylmar, CA . The Supply Chain Manager of Lifecycle Management will support the lifecycle of our product supply, including but not limited to New Product Introduction (NPI) and End of Life (EOL) product planning alignment. The lead in this role supports new product development (NPD), product transfer, and engineering projects and is responsible for managing and executing all supply chain requirements and objectives to support overall business objectives. This position provides an opportunity for key talent to develop toward future Supply Chain or Operations Leadership roles within the business. The role will have significant visibility to Senior Management and carries high expectations. This position will also have people leader responsibilities for highly skilled direct report(s). MAIN RESPONSIBILITIES Manages supply chain program/product lifecycle management processes and execution for NPD and EOL. Engages planning teams to develop demand and supply plans during the new product development and EOL processes. Engages commodity managers and buyers during the design phase (early supplier involvement) and serves as a key participant in supplier selection for the program. Coordinates material purchasing schedules and inspection releases, working closely with cross-functional supply chain and supply quality groups. Assesses EOL and last-tim

supply chainprocurementcustomer service
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Manager, Technology Product Management is skilled and experienced to lead a product development team, often for a component of a product or experience. This role contributes to the product vision and translates it for the product development team. They are responsible for team backlog development and prioritization, maintaining the integrity of features or components, and collaborating closely with Engineering, Design, and other members of the team. They will also identify, revise, and socialize team metrics to achieve the defined objectives and key results (OKRs), aligned with business objectives. This individual shares accountability with the Engineering counterpart for the delivery of outcomes by the team. Required Qualifications 5+ years required experience as Product Owner, Business Analyst, Project Manager, Consulting, IT, or related field. Previous experience in agile product development helpful 5+ years required experience in software product management, with demonstrated success in building large-scale consumer-facing products Product Vision, Strategy, and Roadmaps Provides clarity of the product vision, strategy, and roadmap developed and communicated by senior product leaders to the team; assess and refines as needed Partners with product leadership, customer experience, and design to integrate the customer

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Manager, Project Management is responsible for leading and overseeing Coordination of Benefits projects and operational initiatives that improve payment accuracy, reduce overpayments, enhance compliance, and drive process efficiency across the organization. This role manages a portfolio of complex, cross-functional projects and collaborates with stakeholders across Claims, Enrollment, Provider Services, Operations, Technology, Analytics, and Vendor Management to ensure successful delivery of strategic business objectives. The Senior Manager is accountable for defining project scope, objectives, timelines, resource requirements, and success measures while ensuring initiatives are delivered on time, within budget, and aligned with organizational goals. This role leverages data analytics and business intelligence to identify trends, assess risks, develop solutions, and implement process improvements that enhance operational performance and the provider and member experience. In addition to project leadership, the Senior Manager directly manages staff, providing day-to-day leadership, coaching, performance management, and professional development. Responsibilities include establishing team priorities, allocating resources, managing workload distribution, fostering collaboration, and creating a culture of accountability, innovation, and continuous improvement. The role

Power BITableauproject management
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Airbnb
📍 San Francisco• Full-time• From $180K/yr
1mo ago

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company’s priority products while providing executives the visibility and input they require to guide bi-annual releases. You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb’s future. The Difference You Will Make: Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional teams by acting as a “force multiplier”. They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data. Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders. A Typical Day: Partners with engineering, product marketing, design, community support, and other cross functional teams t

aigorust
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Snowflake
📍 Arizona, United States• Full-time
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning and building connections. Snowflake’s values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning initiative and accountability and getting it done are Snowflake core values and are reflected in everything we do. Snowflake’s Support team is expanding! We are looking for a Manager to lead our Escalation Management Team. As a Manager of Escalation Management, you will help our customers achieve their business goals by providing outstanding service and support to our most critical customers in their most important time of need. You possess an excellent track record of leading high-performance teams in multiple aspects, extensive experience in the areas of Technical Support and Support Escalations, and the proper skills to create operational, tactical and strategic goals for the Escalations organization. You have broad experience creating detailed proactive and reactive business models, analyses and processes all of which have fuele

reactaigo
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Health is seeking an SDET Manager to lead Quality Engineering and software delivery transformation across the Medicare Sales & Acquisition ecosystem. This role is critical to modernizing how we build, test, and deliver software, including embedding AI-driven capabilities into the SDLC. You will translate business workflows (Sales, Enrollment, Broker, and Telesales) into scalable, automated testing solutions that improve speed, quality, and operational efficiency. This is a hands-on technical leadership role responsible for driving test automation strategy, enabling intelligent SDLC pipelines, and building a high-performing engineering team aligned to enterprise goals. This role will also help shape the team's transition toward AWS-native test infrastructure and agent-orchestrated cycles, positioning the organization to scale automation alongside delivery volume in future years. Key Responsibilities Lead the design and implementation of AI-augmented Quality Engineering solutions — including agentic test generation, self-healing frameworks, and AI-assisted defect analysis — advancing the SDLC toward an AI-driven Automated Delivery Lifecycle (ADLC) Drive the migration of automation frameworks and test data management onto AWS-native services (e.g., Bedrock for model orchestration, Lambda/Step Functions for event-driven test pipelines), enabling

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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Health is seeking an SDET Manager to lead Quality Engineering and software delivery transformation across the Medicare Sales & Acquisition ecosystem. This role is critical to modernizing how we build, test, and deliver software, including embedding AI-driven capabilities into the SDLC. You will translate business workflows (Sales, Enrollment, Broker, and Telesales) into scalable, automated testing solutions that improve speed, quality, and operational efficiency. This is a hands-on technical leadership role responsible for driving test automation strategy, enabling intelligent SDLC pipelines, and building a high-performing engineering team aligned to enterprise goals. This role will also help shape the team's transition toward AWS-native test infrastructure and agent-orchestrated cycles, positioning the organization to scale automation alongside delivery volume in future years. Key Responsibilities Lead the design and implementation of AI-augmented Quality Engineering solutions — including agentic test generation, self-healing frameworks, and AI-assisted defect analysis — advancing the SDLC toward an AI-driven Automated Delivery Lifecycle (ADLC) Drive the migration of automation frameworks and test data management onto AWS-native services (e.g., Bedrock for model orchestration, Lambda/Step Functions for event-driven test pipelines), enabling

javascripttypescriptpython
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management - Data Provider Solutions (Open Finance) Overview Empowering consumers and businesses to harness the power of their data through Open Finance, Mastercard is helping shape the future of how financial data is shared, accessed, and transformed into value. The Data Access team is responsible for the connectivity that fuels this system — building and growing the partnerships, platforms, and capabilities that power Mastercard Open Finance, working across financial institutions, fintechs, digital banking providers, technology partners, and industry organizations. Within Data Access, the Data Provider Solutions (DPS) team represents the voice of the data provider. We help financial institutions strengthen connectivity, improve data quality, gain greater visibility and control, and unlock new sources of value from their participation in the Open Finance ecosystem. Our team sits at the intersection of connectivity, data, product innovation, and commercial strategy, helping shape the future of how providers engage with Open Finance. As a Product Manager, you will play a critical role in building and evolving the data assets, APIs, and intelligence capabilities that power provider experiences across Mastercard Open Finance. You will own strategic products and platforms, pa

sqlaiExcel
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Clickup
📍 United States• Full-time
1mo ago

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is the all-in-one productivity platform that brings tasks, docs, chat, AI, and workflows together so teams can move faster with less friction. We’re hiring a Manager, Technical Account Management to lead a team supporting mid-market to enterprise customers across AMER. This role exists because our customers need a leader who can raise team execution, create clarity across onboarding, adoption, expansion, and renewal motions, and help translate customer complexity into repeatable, scalable outcomes. The mission of this role is to lead a high-performing Technical Account Management team that helps customers realize fast value, deeper adoption, durable retention, and thoughtful expansion through a disciplined, data-driven, AI-augmented customer engagement motion. What you’ll own Lead, coach, and develop a team of Technical Account Management / post-sales customer leaders supporting mid-market to enterprise accounts across AMER. Build a high-accountability operating rhythm with clear goals, performance expectations, coaching cadences, and KPI visibility across the team. Ensure strong execution of the customer engagement process across onboarding, adoption, expansion, and renewal-risk moments so customers get consistent, high-quality support. Use customer health signals, adoption data, renewal timing, and account context to help the team prioritize well, intervene early, and focus effort where it will have the greatest impact. Lead or contribute to renewal strategy reviews, deal reviews, and executive business reviews that connect customer activity to business value, retention, and growth. Partner c

awsmachine learningai
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1mo ago

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. *Multiple openings available* The Community You Will Join: The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company’s priority products while providing executives the visibility and input they require to guide bi-annual releases. You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb’s future. The Difference You Will Make: Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional, product development teams by acting as a “force multiplier”. They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data. Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders. A Typical Day: Partners with engineering, product marketing, design, co

aigorust
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a technology company that makes it easy to discover and get the best of your city delivered to your door. Founded in Helsinki in 2014 and now part of DoorDash, we operate in 30+ countries, connecting customers with local restaurants, grocery stores and retailers through our app and delivering it all through courier partners. Three groups make that marketplace work: the customers who order, the courier partners who deliver, and the merchants who sell. This role sits on the merchant side. Merchant Operations owns the support experience for our restaurant, grocery and retail partners, covering everything from onboarding and menu management to the day-to-day operational issues that come up while they're trading. That support is delivered through a combination of internal Wolt Operations teams and external BPO partners. What you’ll be doing As part of our Merchant Operations team, the Content, Training & Quality (CTQ) Manager plays a key role in making sure that the people who support our merchant partners know exactly how to do the work, and do it consistently. This is a global role: your audience is both our external BPO agents and our internal Operations team across 30+ Wolt countries. Day-to-day in this role you’ll: Content Ownership:&

Excelrecruitment
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15 days ago

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . The Opportunity We're looking for a highly skilled Senior Product Manager – Enterprise Search to join our Product Management team . In this role, you'll own the strategy, definition, and execution of enterprise search across Simpplr — powering both Magnus (our AI assistant) and the Simpplr platform. You'll shape how employees find the right knowledge, content, and answers across the entire enterprise, quickly, accurately, and securely. Search is the connective tissue of the employee experience: it is what makes Magnus's answers trustworthy and what makes the Simpplr platform feel intelligent. You'll be responsible for the end-to-end search experience — from how content is ingested, chunked, and indexed, to how it is retrieved, ranked, and grounded into high-quality, permission-aware answers via retrieval-augmented generation (RAG). You'll work closely with AI engineers, search/ML engineers, data scientists, designers, and cross-functional teams to deliver a search foundation that is fast, relevant, and enterprise-grade. This role requires strong technical fluency in modern search and AI concepts — indexing, chunking, embeddings, vector and hybrid retrieval, ranking, and RAG — along with the product judgment to translate them into measurabl

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Datadog
📍 New York• Full-time• From $131K/yr
1mo ago

The product operations team enables product excellence at scale at Datadog. With over thirty standalone products on a single platform, product operations drives consistency, efficiency, and quality across the organization. As a Product Operations Manager, you will help the product organization do its best work. You'll build and scale the processes, frameworks, and cross-functional workflows that enable PMs and their partners to ship effectively. This includes touchpoints with inbound, delivery, outbound workstreams in product development. This is a role for someone who thrives in the space between teams: driving alignment, removing friction, and ensuring that the operational foundations of the product org can keep pace with Datadog's growth. At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own and improve the full Product Development Life Cycle . Own and drive operational excellence for product launches. This includes coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support to ensure we are ready to bring quality products and support to our customers. Build AI-powered workflows and agents that automate and accelerate operational work. From customer feedback triage to launch tracking to cross-functional reporting, you'll experiment with and deploy AI tools and custom agents to help the product org move faster and smarter. Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team. Drive centralized product knowledge and enablement , ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed and making it easily discoverable. Analyze and quantify product signals. Query pro

sqlci/cdgit
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CM
COTE Miami
📍 Miami• Full-time
15 days ago

Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 The Restaurant Manager is a dynamic hospitality professional responsible for daily restaurant administration, maintaining facilities and DOH compliance, building & supporting excellent team morale and accountability, building customer relations and problem solving, and supporting the General Manager in all facets of the restaurant’s day to day operations and financial goals. They collaborate with all culinary and front of house departments to run the restaurant harmoniously in an efficient and cost-effective manner. They inspire team members to perform at their highest potential and drive great customer experiences in service nightly. Essential Job Duties & Responsibilities: Hospitality: Promotes the core values and culture of COTE, including but not limited to excellence in food and beverage, service, and hospitality. Liaises between the FOH and culinary team during service. Provides and oversees the service for all VIP customers when on property. Develops positive customer relationships and addresses customer service needs. Responds to customer feedback as needed. Operations: Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc. Manages hourly employees in their daily responsibilities at COTE, providing clear, effective direction. Creates systems of accountability and provides consistent feedback, coaching, and disc

awsrestai
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Appian Corporation
📍 Toronto• Full-time• From C$125K/yr
15 days ago

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field. Technical Delivery Managers (TDMs) are responsible for two of our most important company objectives: (1) ensure our customers achieve remarkable business results through technology engagements and (2) drive customer growth through technology expertise, trusted advice, relationships, and, most importantly, demonstrated results. TDMs manage and deliver innovative solutions built on the Appian platform for our customers, overseeing all aspects of agile delivery for Appian led engagements, including risk management and impediment removal. TDMs also team closely with front-line sales reps to drive growth in strategic accounts and integrated deals. TDMs engage in all aspects of driving results and growth at strategic accounts, including: project management, account management, relationship building (both customers and partners), financial management, opportunity qualification, problem identification, project/use case definition, demand generation, services positioning, and account strategy. All of these activities are performed in partnership with Appian Sales, Appian Partners, and oth

awsagileai
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