Quality Management Manager Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, AI Transformation You'll join a high-performing team of engineers driving AI transformation at Coinbase as a Senior Software Engineer on the IT Operations team within ESTO. This team builds custom products through full-stack engineering and scales the infrastructure powering Coinbase's AI products, with direct exposure to senior leadership in a fast-paced, incubator-style environment. You'll own the reliability and automation of critical AI infrastructure, ensuring our systems are resilient, observable, and secure at scale. What you'll do: Own end-to-end delivery of AI products by building production-grade distributed systems, including serving infrastructure, data pipelines, and deployment orchestration across the full stack throughout the SDLC. Drive platform adoption by designing clean APIs, abstractions, and developer-facing tooling that enable product teams to integrate AI capabilities without bespoke infrastructure requests. Partner with engineering and product leadership across Platform and other product groups to align infrastructure requirements, resolve cross-team technical dependencies, and define shared platform contracts. Shape engineering standards and technical culture by establishing architectural patterns, mentoring engineers, and raising the bar on code quality, observability, and operational excellence. Build f

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer (EAA) The Customer Experience (EAA-CX) sub-organization within Coinbase's Enterprise Applications and Architecture (EAA) group builds and operates the secure, Tier-1 platforms that power internal investigative and support workflows for approximately 7,000 specialists across CX, Compliance, Legal, Global Investigations, and Trust and Risk. As a Staff Software Engineer, you'll operate as a technical anchor across 8 globally distributed EAA-CX engineering squads, identifying high-leverage AI and developer-experience opportunities, architecting solutions on Coinbase's production AI infrastructure, and driving platform excellence that raises Tier-1 engineering quality across the portfolio. What you'll do: Own the EAA-CX AI maturity and developer-experience roadmap in partnership with engineering leadership, embedding with squads to surface opportunities, prototyping on Coinbase's existing AI platform, and driving adoption through working demos and feedback loops. Lead platform excellence workstreams that improve reliability, observability, change-failure rate, and operational readiness for Tier-1 systems, partnering with engineering managers to ensure practices persist on the teams. Define build-versus-buy strategy for developer-experience and AI tooling across EAA-CX, evaluating what to build internally, adopt from partner teams, procure from vend

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Strategic Program Lead on the International CX Strategic Programs team within the Customer Experience org, you'll ensure customer experiences are globally relevant, locally compliant, and regionally optimized across APAC, EMEA, and the Americas. You'll work horizontally across product domains and with regional partners to adapt, localize, and scale initiatives, bringing the CX perspective into launch planning so regional customers are never an afterthought. What you’ll do: Own regional launch readiness by ensuring every product or policy launch is adapted for local markets, including language, payment methods, regulatory coverage, and agent enablement. Surface and prioritize region-specific friction by monitoring emerging issues and themes, elevating local trust-breaking patterns to Program Managers and Product teams with clear paths to resolution. Adapt global programs for local context by partnering with Program Managers and Product teams to customize policies, workflows, and automation where regulatory requirements or cultural behaviors differ. Partner with regional CX, Ops, Risk, and Compliance leads to align on local experience quality, legal requirements, and proactive mitigation of market-specific risks, including producing monthly SLA reports for regulated entities. Represent regional customers in global forums, ensuring roadmap discussions,

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff Engineer on the FinHub - Ledger team within the Platform group, you'll own the architectural direction of Coinbase's core ledgering systems that process billions of transactions. This team builds the foundational infrastructure that powers financial accuracy and reliability across the company. You'll make critical technical decisions, drive platform improvements, and lead high-impact cross-functional projects that define how we build scalable, highly available systems at Coinbase's growing scale. What you’ll do: Architect and build foundational backend systems with a focus on performance, scalability, and reliability across ledgering and transaction processing infrastructure Drive strategic technical direction for complex, cross-team initiatives spanning engineering, product, and finance Establish and evolve platform best practices, frameworks, and architectural standards that raise the quality bar for the broader engineering organization Provide deep technical mentorship, guide design decisions, and develop senior engineers across the team Shape the team's technical roadmap by collaborating with engineering leadership to identify high-leverage investments and anticipate scaling bottlenecks Embed AI into engineering and operational practices to drive system improvements and workflow efficiency Required skills and experience: 8+ years building and ope

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Business Controllers team serves as Finance's "One-DRI" (Directly Responsible Individual) for every product launch with financial impact at Coinbase. Acting as the central coordinator across accounting, tax, treasury, credit risk, and operations, the team ensures new products launch smoothly without compromising financial integrity, audit readiness, or regulatory compliance. As a Senior Business Controller, you'll drive cross-functional alignment and serve as a trusted finance partner as Coinbase continues to expand its product footprint. What You'll Do Own periodic prioritization meetings with Business Partners across Consumer, Institutional, Base, and Development to assess product launch pipelines and plan Finance support across workstreams Drive a culture of quality and compliance by overseeing the end-to-end product launch review process, maintaining up-to-date Finance Requirements documentation, and ensuring all launch blockers have assigned DRIs and ETAs Partner with finance stakeholders, business leads, and cross-functional teams to evaluate new product strategies, define finance requirements, and support timely implementation in a fast-paced environment Serve as a trusted advisor to business partners, helping them navigate the Finance organization and scale operations with minimal friction Collaborate with EAA and Finance Engineering teams to implement ne

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Stablecoin team within the Developer group, you'll help build and scale Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their own branded, USDC-backed stablecoins on Coinbase's infrastructure. This role sits at the intersection of backend engineering and smart contract development - you'll own the services and onchain contracts that power issuance, reserves, minting and burning, and rewards distribution for a fast-growing roster of partners. What you'll do: Own and evolve the smart contracts that mint, burn, and safeguard custom stablecoin supply, shipping changes in a secure and auditable way. Build and scale backend services that power onboarding, issuance, reserve accounting, and rewards distribution. Partner with product, design, and tech leads to turn the stablecoin roadmap into shipped features every quarter. Drive architectural decisions across the backend and smart contract surface, balancing security, scalability, and speed of delivery. Write high-quality, well-tested code and raise the bar for operational excellence across the team. Required Skills and Experience: 5+ years of experience in software engineering, including designing, building, and operating production backend services. Experience writing, testing, and deploying smart contracts (Solidity or similar EVM languages) in production, ide

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff Software Engineer within the Security Platform Engineering group, you'll serve as the primary execution anchor for our most critical regulatory and cryptographic initiatives. This team owns Coinbase's Tier-0 Multi-Party Computation (MPC) engine, which secures 99% of assets under custody. You'll lead the development of high-availability services that directly protect customer assets and ensure global regulatory compliance from our Israel office. What you'll do: Lead the architecture and execution of critical cryptographic infrastructure, including services required for global regulatory compliance Define technical strategies with a multi-quarter horizon, bringing clarity to highly ambiguous requirements for novel cryptographic solutions Own risky and ambitious initiatives, implementing secure and resilient cryptographic protocols in a high-stakes, zero-trust environment Shape engineering quality practices as a technical anchor and mentor within a team of senior engineers, driving rigorous code reviews and eliminating single points of failure Build alignment and secure commitment from cross-functional partners across Security, Product, and Policy to drive flawless execution Required Skills and Experience: 8+ years of experience in software engineering with demonstrated success building highly available, distributed systems Deep domain expertise in applied cr

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring an Analytics Engineer to join the GFCO Analytics Engineering team and build the data foundations that power customer experience and compliance operations at Coinbase. You'll own end-to-end data pipelines, develop trusted metrics, and enable CX stakeholders to make faster, better decisions with clean, reliable data. This is a high-impact role where you'll directly influence how we serve and protect our customers while scaling our analytics capabilities. What you'll do: Own the design, build, and maintenance of data models and pipelines that support CX operations, compliance reporting, and customer insights, ensuring data is accurate, timely, and well-documented. Partner with CX Operations, Compliance, and Product teams to translate business needs into data requirements and deliver self-serve analytics solutions that reduce manual effort. Build and maintain dashboards, metrics, and reporting tools that give CX leaders visibility into performance, customer trends, and compliance health. Drive data quality and governance within the CX data domain by implementing testing, monitoring, and documentation standards that ensure stakeholder trust in the data. Identify opportunities to automate recurring data workflows and reporting processes, shifting the team from reactive requests toward scalable, self-serve solutions. Collaborate with broader Data Engineering an

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Senior Recruiter to join our Core Recruiting team within People Success. This team owns hiring across Coinbase's G&A, Customer Experience, EAA and IT, and you'll be responsible for owning full-lifecycle recruiting across your portfolio. Depending on business needs, you may also support product group hiring, so flexibility across talent markets is key. You'll partner with hiring managers to deeply understand their talent needs, build strong pipelines, and contribute to process improvements that help the recruiting team scale. What you'll do: Own the full recruitment lifecycle from role intake through close across your portfolio, with the flexibility to support both G&A and technical requisitions as business needs shift. Build candidate pipelines through self-sourcing and competitive research, ensuring sufficient depth and quality at each stage to maintain hiring velocity. Partner with hiring managers across your client groups to translate hiring needs into effective search strategies and a strong candidate and interviewer experience. Drive data integrity and use pipeline analytics to inform hiring efficiency, surface bottlenecks, and improve outcomes for your hiring teams. Contribute to recruiting process improvements and pilot programs that help the team scale its impact across global markets. Required Skills and Experience: 5+ years of full-li

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a SAM Compliance Lead Analyst on the CX Compliance team, you'll investigate AML and fraud-related transaction activity on the blockchain to protect Coinbase customers and maintain regulatory compliance. This team is responsible for executing Coinbase's AML compliance programs, including transaction monitoring, suspicious activity reporting, and investigative due diligence across our global operations. You'll own end-to-end case investigations, from alert triage through SAR filing, and ensure the quality and consistency of compliance outputs in our Luxembourg operations. What you'll do: Investigate AML and fraud-related alerts from transaction monitoring systems, law enforcement referrals, and internal business lines, analyzing blockchain activity and KYC information to assess risk. Document investigative findings in clear written narratives and determine whether activity warrants escalation or Suspicious Activity Report (SAR) filing in accordance with regulatory requirements. Execute due diligence research and analysis in support of Coinbase's AML compliance policies, applying BSA/AML, KYC, and OFAC regulatory standards to every case. Maintain detailed case documentation demonstrating compliance with applicable regulations, internal policies, and procedures across the Luxembourg entity. Stay current with industry developments in AML, KYC, and sanctions compliance,

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Core Cryptography As a Senior Software Engineer on the Core Cryptography team within Security, you'll act as a primary execution anchor for our most critical regulatory and cryptographic initiatives. This team is the deep-expertise center for Coinbase's Tier-0 cryptographic infrastructure, including the foundational Multi-Party Computation (MPC) engine which secures 99% of assets under custody. You'll lead the development of highly sensitive, high-availability services that directly protect customer assets and ensure global regulatory compliance. What you'll do: Own the design, implementation, and end-to-end integration of critical cryptographic infrastructure, including services required for global regulatory compliance Lead infrastructure setup, continuous deployment, and observability strategies to proactively resolve production incidents and ensure catastrophe recovery Drive complex integration challenges, implementing secure and resilient infrastructure in a high-stakes, zero-trust environment Shape engineering quality as a technical mentor, promoting rigorous code reviews, comprehensive design documents, and best practices across the team Partner with cross-functional stakeholders across Security, Product, and Policy to drive flawless execution Required Skills and Experience: 5+ years of experience in software engineering with demonstr

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer, Backend on the Growth Foundations team within the Consumer & Business group, you'll build and scale the core infrastructure that powers growth across Coinbase. This team owns the foundational systems behind powering efforts as: notifications at scale, incentives and referral platforms, user targeting and segmentation, lifecycle communications, and ML ranking that power more than 50% of Coinbase web and app surfaces. You'll design and ship backend systems that enable high-impact growth initiatives for Retail, Institutional, Base, and international teams while maintaining the reliability, scalability, and performance our customers depend on. What you'll do: Own the design and delivery of scalable distributed backend services that handle high QPS, low latency, and high reliability requirements for growth infrastructure Architect resilient service-oriented systems using modern cloud technologies, contributing across backend, data, and ML layers of the stack Partner with engineers, designers, product managers, and senior leadership to translate product and technical vision into quarterly roadmaps Lead investments in developer tooling, shared platform capabilities, and cross-team relationships that increase organizational velocity Build high-quality, well-tested production code for systems that are secure, reliable, and maintainable at sc

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior IT Support Engineer on the IT Tooling team within IT Support & Services (ITSS), you'll own the technical architecture behind the automations that power IT operations at Coinbase. This team builds the self-service workflows, bots, and integrations that employees interact with daily, from ticket triage and access reviews to onboarding and offboarding. You'll drive architecture decisions across platforms like n8n, Airflow, Temporal, Jira, and Okta, partnering with regional IT teams across APAC, EMEA, and AMER to deliver high-impact automation at scale. What you’ll do: Own the technical architecture of IT Tooling automations, driving design decisions on system structure, integration patterns, and platform standards across n8n, Airflow, Temporal, and Jira Lead the most complex automation projects end-to-end as technical DRI, from discovery and design through production delivery Partner with Security, Corporate Engineering, and IAM teams to resolve technical blockers and represent IT Tooling in cross-functional architecture discussions Build shared frameworks, reusable components, and architecture documentation that reduce single points of failure and raise the team's engineering bar Establish code review practices and engineering standards that elevate quality across the IT Tooling platform Required skills and experience: 5+ years in IT engineering,

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. Lyft is North America’s leader in micromobility. We provide the software that powers BIXI, and we own and/or operate bikeshare in New York (Citi Bike), Chicago (Divvy), San Francisco (Bay Wheels), Portland (Biketown), Boston (BlueBikes), and DC (Capital Bikeshare). Our software is used in over 45 markets to power bike and scooter systems, increasing our reach beyond the markets we operate directly. We are looking for a passionate Product Designer to join our Montreal office to work on Lyft’s micromobility Operations Technology team. As a member of the Operations Technology team, you’ll be responsible for evolving the platform that drives the global on-the-ground operations of our business. You’ll be designing features that are used in warehouses, vans, & on-the-ground to make our transportation systems some of the most reliable in the world. You’ll confront complex technical challenges & advocate for experiences that delight our operators and promote efficiency. Our Montreal office developed the first automated bikes-share system in North America and continues to work on the platform today that provides state-of-the-art electric bikes and scooters for tens of millions of rides per year. As a product designer at Lyft, you will be involved at every step of product development, from brainstorming broad ideas to ensuring design quality through launch. Using your full range of interaction, visual, and product thinking skills. As a product designer on the Lyft Urban Solutions team you will own the design of features within the core rider experience for our bike and scooter riders, within the Lyft app and our market specific apps. In a lot of ways, we function as a startup, meaning we all wor

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a Design Systems Manager to join Design Foundations, the infrastructure layer of Lyft's design organization. Design Systems at Lyft is an integral part of the overall user experience. Our design system spans product surfaces, marketing, and brand, officially known as the Lyft Product Language (LPL) and shipped directly to code. You'll own the craft and execution of that system, partner closely with design, engineering, and marketing, and lead Design systems work through a period of active global growth and capability expansion. This role reports to the Director of Design Foundations and works alongside a dedicated DPM and Engineering managers, and a tight-knit team of design systems practitioners. Responsibilities: Strategy & Vision Set the strategy and roadmap for Lyft Product Language (LPL) across product, marketing, and brand surfaces, in partnership with the Director of Design Foundations and engineering leadership and the Design Systems team Lead the AI transformation of the system: integrate AI into LPL tooling, adoption workflows, and the day-to-day designer experience at Lyft Represent Design Systems in reviews and other senior leadership forums People & Craft Manage and develop a team of design systems designers and illustrators working across iOS, Android, web, and brand Hold the quality bar for system-wide design: cross-platform coherence, accessibility (WCAG), road safety, localization, and brand consistency. Coach the team on making educated tradeoffs between flexibility, coherency, usability, and efficiency Execution & Partnership Partner closely with the Design Systems DPM and engineering managers to maintain system health, sequence work, and unblock teams Own the LPL component contribution and review process end-to-end, from intake through release Commu