Recovery Operations Senior Analyst Jobs

Datadog is seeking an Indirect Tax Manager to oversee U.S. sales and use tax compliance, support related audits, and coordinate VAT/GST obligations across our global entity portfolio. You will partner with external advisors and cross-functional teams to address evolving indirect tax requirements, strengthen controls, and embed tax considerations into business systems and processes. This role offers the opportunity to manage complex, multi-jurisdictional workstreams while helping scale a global indirect tax function. You will also expand your expertise across tax technology, e-invoicing, compliance operations, and international tax matters as Datadog continues to grow. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Review U.S. multi-state sales and use tax filings prepared by the team, ensuring accuracy and alignment with established nexus and taxability positions Support U.S. sales and use tax audits, notices, and inquiries by coordinating documentation, technical analysis, external advisors, and communications with tax authorities Coordinate VAT/GST compliance and recovery activities across Datadog’s international entity portfolio, partnering with advisors across EMEA, APAC, and LATAM Monitor changes in nexus, taxability, VAT/GST, e-invoicing, and e-reporting requirements, and communicate relevant impacts to internal stakeholders Partner with Accounting, Revenue, Legal, Procurement, and Engineering to incorporate indirect tax requirements into billing systems, ERP configurations, controls, and new market or product initiatives Develop and maintain process documentation, audit-readiness materials, workstream tracking, and SOX-aligned controls that support a scalable indirect tax function Who You Are: Experienced in progressive indirect tax roles within

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Collections team, as part of the Repayments area, is on a mission to build a robust platform that will maximize the recovery of delinquent users by sending the right message to the right people at the right time, while monitoring and detecting problems and ensuring high reliability of the engineering systems. Collaborating closely with our product managers, backbook risk teams and other engineering teams , you will effectively manage loans throughout the delinquency phase of their lifecycle and develop and implement recovery strategies. We are looking for a highly motivated software engineer to build the next generation platform solutions that will allow us to manage our constantly growing volume while maintaining high availability and reliability of the systems. You will work closely with your team mates in the Collections team and Product to build robust collections solutions which will enable us to keep our loans portfolio healthy and help our customers pay on time and recover from any delays. What You'll Do · With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will contribute to a sense of community on your team by engaging in growth and devel

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Core Infrastructure team at Stripe is entrusted with developing and maintaining the infrastructure utilized by all product teams to create services that underpin all Stripe business operations. This includes defining and executing a vision that ensures industry-leading scale and availability, and actively balancing these concerns with efficiency, latency, and organizational health. We are committed to advancing new distributed services and scaling existing technologies across the industry, in close collaboration with various teams to support their current and future demands, and various external partners in the open source community. Our infrastructure supports businesses worldwide by processing payments, managing marketplaces, assisting entrepreneurs in launching internet businesses, and more. The Infrastructure organization comprises teams responsible for operating system components, databases, caching, high availability, disaster recovery, cloud infrastructure, Linux servers, container orchestration, mesh networking, service discovery, change management, and network edge infrastructure. What you'll do As a Software Engineer on the Infrastructure team, you will be part of a team that is in charge of building the core infrastructure used by product teams which support our business. Examples include control plane services responsible for managing our primary database and cache infrastructure as well as building automation around managing

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role As one of our Legal Counsel, you will be the primary legal architect ensuring our digital freight forwarding operations remain robust, compliant, and risk resilient. This isn't just a "paperwork" role; you will be deeply embedded in the business, managing the friction points of international logistics; from chasing down outstanding debt to steering high-stakes litigation with external advisors. You’ll balance a "get it done" operational mindset with the strategic foresight needed to build scalable processes that protect our bottom line without slowing down our growth. Key Responsibilities Operational Legal Support: Provide daily guidance on freight forwarding issues (Incoterms, Bills of Lading, Liens, and carrier liability) to our operations and sales teams. Process Engineering & Risk Mitigation: Collaborate with a variety of internal stakeholders to design and implement automated risk-management workflows. You will proactively identify "leakage" points and create processes to mitigate them. Debt Collection & Recovery: Take the lead on managing overdue accounts, coordinating with finance teams, and executing legal strategies to recover outstanding payments across multiple jurisdictions. Litigation Management: Act as the primary point of contact for external law firms. You will oversee cargo claims, carrier disputes, and commercial litigation, ensuring external spend is optimized and cases are resolved efficiently. Stakeholder Alignment: Work cross-functionally with Finance, Tech, Operations, and Sales to ens

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Revenue and Financial Automation (RFA) team at Stripe is building a modern, revenue-focused, financial management platform for fast-growing, digital-native companies. Hundreds of thousands of businesses of all sizes and types use Stripe Billing to collect revenue for recurring and one-time payments across a variety of different pricing models—from selling SaaS subscriptions, to orchestrating multi-stage contracts, delivering Usage-Based Billing, and providing recovery and retention tools to prevent customer churn. What you'll do As an engineer on the team, you'll be responsible for shaping and building a suite of products that let our users model and operate their business more efficiently. You'll work on projects that span technologies, systems, and processes where you'll design, build, test, and ship code every day. In this cross-functional role, you'll collaborate with experts in infrastructure, security, design, and operations to build business-critical internal and external features that power Stripe users around the world. Responsibilities Design the next generation of Stripe products to meet the high-growth needs of our company and customers for years to come Deliver value through a strong collaborative, user-first approach with stakeholders and customers Mentor engineers to help them grow Debug and solve critical production issues across services and multiple levels of the stack Who you are We're looking for someone who meets the

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Collections team, as part of the Repayments area, is on a mission to build a robust platform that will maximize the recovery of delinquent users by sending the right message to the right people at the right time, while monitoring and detecting problems and ensuring high reliability of the engineering systems. Collaborating closely with our product managers, backbook risk teams and other engineering teams , you will effectively manage loans throughout the delinquency phase of their lifecycle and develop and implement recovery strategies. We are looking for a highly motivated software engineer to build the next generation platform solutions that will allow us to manage our constantly growing volume while maintaining high availability and reliability of the systems. You will work closely with your team mates in the Collections team and Product to build robust collections solutions which will enable us to keep our loans portfolio healthy and help our customers pay on time and recover from any delays. What You'll Do · With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · On-Call Rotation - There would be an on-call rotation for this role as a requirement · Y

About the Team The OpenAI Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role OpenAI Robotics depends on high-quality real-world robot data from a large, live operational environment. That environment has many deployed workcells, changing configurations, and little tolerance for downtime. We are seeking a Field Engineer to help keep that environment running well. You will own the day-to-day technical health of robotic workcells used in ongoing data acquisition operations, diagnose and resolve failures across hardware and software, and build the practical tools, documentation, and support workflows that make operators and technicians more effective. The work is close to the floor, close to the failure modes, and close to the research impact. This role sits at the intersection of software, robotics hardware, and live operations. The best people in it are practical, technically sharp, calm under pressure, and motivated by making real systems work reliably at scale. This role will be based in San Francisco, CA 5 days per week and offer relocation assistance to new employees. In this role, you will: Serve as an engineering owner for keeping a fleet of robotic workcells online in daily operation. Diagnose, fix, mitigate, or escalate issues spanning mechanics, electronics, controls, software interfaces, logs, and configuration. Partner closely with technicians, operators, and engineering teams to improve scalable fleet support processes. Build or spec lightweight hardware and software tools that improve monitoring, diagnostics, recovery, and handoffs. Create documentation, SOPs, and diagnostic playbooks that turn en

THE OPPORTUNITY We're looking for a Windows Server Administrator to join our team in Little Rock, Arkansas, to help plan, design, build, and support solutions for one of the nation’s largest retail companies. Our ideal candidate enjoys working in a fast-paced, hands-on environment supporting critical infrastructure. In this role, you’ll manage, secure, and optimize Windows-based systems across physical and virtual environments. You’ll have the opportunity to work with various technologies, contribute to modernization efforts, and help strengthen our disaster recovery and automation processes. The ideal candidate is proactive, dependable, and ready to take ownership of their work while collaborating with others. This role offers room to grow, whether through learning new tools, streamlining daily operations, or leading technical initiatives that make a real impact. THE TEAM The Windows Server Team is a close-knit, collaborative group responsible for managing and administering all company Windows servers and domains. We work across multiple IT areas to ensure stability, security, and efficiency. Our team thrives on helping each other, sharing knowledge, and finding more innovative ways to do the job. From hardware setup and server virtualization to Active Directory management and vulnerability remediation, you’ll take ownership of our entire Windows ecosystem. This is a highly collaborative, hands-on role where you will maintain and secure the full stack that keeps our operations running. WHAT YOU WILL DO Configure, deploy, manage, and secure complex Windows Server environments. Collaborate across teams to plan and maintain enterprise-level server architectures. Automate routine tasks to improve reliability and reduce manual work. Participate in disaster recovery planning and testing. Support physical and virtual infrastructure, including patching, upgrades, and migrations. Stay current with Microsoft technologies and industry trends. Docum

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Mexico City for our hybrid working model. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. The ideal candidates should have strong technical experience in one (or more) of the following areas Systems administration Distributed systems Network Administration Database architecture and administration Application Architecture Data architecture and design Performance tuning and benchmarking Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl If you have an operations background, we prefer experience administering large-scale production environmen

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron’s Boise High‑Volume Manufacturing (HVM) team is responsible for delivering stable, high‑yield semiconductor manufacturing to support Micron’s long‑term DRAM production strategy. The photolithography organization partners closely with operations, equipment engineering, and integration to maintain safe, efficient, and repeatable manufacturing. The Photolithography Process Engineer supports day‑to‑day health and capability of assigned, non‑critical lithography processes and tools. This role executes established control plans and standard work, monitors manufacturing signals, and supports issue resolution and continuous improvement activities with guidance from more experienced engineers. Responsibilities Execute established control plans and standard work to support stable lithography manufacturing. Monitor SPC, metrology, defect, and tool health indicators and escalate risks appropriately. Support excursion response activities, including containment, data collection, and documentation. Partner with shift operations and equipment engineering to support tool recovery and daily priorities. Complete well‑defined improvement tasks related to yield, output, cycle time, or cost with guidance. Minimum Qualifications B.S or M.S in Electrical/Electronics Engineering, Materials Science, Physics, Chemistry, Chemical Engineering, Computer Engineering, or a related technical field.. Understanding of high‑volume manufacturing execution, including SPC mon

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Austin for our hybrid working model. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. The ideal candidates should have strong technical experience in one (or more) of the following areas Systems administration Distributed systems Network Administration Database architecture and administration Application Architecture Data architecture and design Performance tuning and benchmarking Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl If you have an operations background, we prefer experience administering large-scale production environments, i

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. The Probe Shift Equipment Technologist plays a critical hands-on role in enabling Parametric and Functional testing. They ensure reliable operation, preventive maintenance, corrective maintenance, and continuous improvement of Probe equipment. This role supports manufacturing excellence by maintaining equipment stability, resolving issues quickly, and driving data-driven improvements during shift operations. In the role of Shift Technologist, you will work alongside engineers, production, and process partners to identify equipment issues, carry out root-cause analysis, and implement corrective actions that safeguard yield, quality, and cycle time. You will contribute to smart manufacturing projects by bringing to bear data, automation, and emerging digital or AI-enabled technologies to improve equipment health monitoring and operational efficiency. Success in this position requires clear communication, technical ownership, and a strong safety outlook. Responsibilities and Tasks: Deliver shift-based technical assistance for Probe equipment, including operation, monitoring, troubleshooting, and recovery to ensure stable manufacturing output. Complete preventive and corrective maintenance activities, including BOM

Technical Services has nearly 500 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We have an incredible opportunity for a transformational leader to join MongoDB’s Technical Services team and lead a regional team of MongoDB Support Engineers. This leader will build and develop an AI-native Technical Services team, enabling engineers to support MongoDB’s growing portfolio while embedding AI tools, workflows, and capabilities into daily operations. By combining deep technical expertise with innovative ways of working, the team will improve engineer effectiveness, scale customer support, and drive successful customer outcomes. As a key local representative of Technical Services (TS), this manager will play a central role in establishing and scaling MongoDB’s TS presence in the region. They will partner closely with regional stakeholders, help recruit and develop local talent, and build toward a full, high-performing Technical Services team. We are looking to speak to candidates who are based in Mexico City for our hybrid working model. Typical responsibilities of the team include: Diagnosing and resolving performance related issues, leading structured investigations, root-cause analysis, and recovery efforts across multiple technical layers Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements Owning complex and high-impact customer investigations involving AI applications and agentic workflows Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution Creating and impro

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary The Equipment Engineering Manager 1 is responsible for leading a team of Equipment Engineers and Technicians to achieve world-class equipment performance, manufacturing excellence, cost competitiveness, and people development. The manager ensures equipment reliability, safety, quality, and operational efficiency while driving continuous improvement and supporting business objectives. Key Responsibilities 1. Equipment Reliability & Manufacturing Excellence Own equipment performance metrics including: Availability (MA) OEE MTBF MTTR Cost of Ownership (CoO) Ensure equipment stability and manufacturing readiness. Drive TPM and preventive maintenance strategies. Lead equipment recovery and escalation during manufacturing interruptions. Partner with Process Engineering to improve tool capability and process stability. 2. Operations Management Deliver daily manufacturing support to achieve output targets. Manage excursion response, chronic issues, and tool bottlenecks. Ensure compliance to operating procedures and engineering standards. Optimize capacity and throughput performance. 3. Quality & Risk Management Drive root cause analysis and corrective actions. Lead risk identification, assessment, mitigation, and follow-up. Support audits and quali

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary The Equipment Engineering Manager 1 is responsible for leading a team of Equipment Engineers and Technicians to achieve world-class equipment performance, manufacturing excellence, cost competitiveness, and people development. The manager ensures equipment reliability, safety, quality, and operational efficiency while driving continuous improvement and supporting business objectives. Key Responsibilities 1. Equipment Reliability & Manufacturing Excellence Own equipment performance metrics including: Availability (MA) OEE MTBF MTTR Cost of Ownership (CoO) Ensure equipment stability and manufacturing readiness. Drive TPM and preventive maintenance strategies. Lead equipment recovery and escalation during manufacturing interruptions. Partner with Process Engineering to improve tool capability and process stability. 2. Operations Management Deliver daily manufacturing support to achieve output targets. Manage excursion response, chronic issues, and tool bottlenecks. Ensure compliance to operating procedures and engineering standards. Optimize capacity and throughput performance. 3. Quality & Risk Management Drive root cause analysis and corrective actions. Lead risk identification, assessment, mitigation, and follow-up. Support audits and quality system compliance. <l