Regional Merchant Lead Jobs

About the Team The SMB Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Stationed locally, this team creates deep partnerships with local and regional merchants in any given geography. The Commerce Platform team specifically is on a mission to redefine and reshape the hospitality industry for restaurant operators both on and off the DoorDash delivery marketplace. We are disrupting the current landscape by opening the door for hospitality operators to a new frontier of streamlined operations, customer insights and relationship management across all channels - from walk-in to at home delivery. About the Role As a Sales Manager for our In Store business, you will be responsible for leading a team of regional Account Executives, driving the sales performance to both existing and new DoorDash restaurant partners and is the main input to the growth of our In Store business You do this through hiring, developing, and performance managing great talent, as well as building an inclusive and motivating work environment. As an early member of our growing business line, you will be asked to help build the foundational components of our sales motion to scale globally. This position will report to the Senior Manager, Sales - In Store and will lead team members in key strategic markets in the US. This role will be remote but will require travel to your key markets for both organization and restaurant sales support as needed. You’re excited about this opportunity because you will… Build and Grow a High-Performing Team : You'll be responsible for sourcing, interviewing, and hiring top talent to scale the team, while also assessing team strengths and weaknesses to provide tailored management. Drive Strategic Sales Performance and Regional Integration : You will actively support front-line sellers, ensuring consistent input quality, coaching for success, and assisting on critical deals while integrating the sales team

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, Technical Support As Technical Support Team Lead in Singapore, you will head a high-performing, merchant-centric team driven by collaborative success. Functioning as the primary touchpoint for Adyen's global merchant base, your team directly enables clients to process payments reliably and scale their operations. You will empower team members to partner with technology, commercial, and operational teams across Adyen to deliver a seamless merchant support framework. With Adyen running 24/7 under a global "follow the sun" model, your team's deep domain expertise in payments serves as a crucial resource for both our merchants and internal business units. What you’ll do Direct a team acting as a primary subject matter expert on Adyen's platform, APIs, core technology stack, and industry-standard integration techniques and best practices. Lead a Singapore-based team collaborating with regional and global counterparts to deliver top-tier support to merchants. Establish, align, and clearly articulate target goals and objectives for the Support department. Contribute actively to shaping and executing Adyen's overarching global support strategy. Mentor and support team members in resolving complex merchant technical challenges and advancing their career paths. Monitor performance and operational success via KPIs and datasets, usin

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We also believe businesses have a meaningful role to play in creating positive societal change. Adyen Giving is our flagship social impact product, enabling businesses to seamlessly integrate charitable giving into their payment experience. Since launch, hundreds of businesses have collectively raised tens of millions of dollars through Giving, and we're now entering our next phase of growth. Our ambition is bold: to facilitate €100 million in processed donations through Adyen Giving by 2030. To achieve this, we're looking for a Global Giving Lead to drive commercial growth, deepen customer partnerships, shape product evolution, and position Giving as a core part of Adyen's value proposition worldwide. The Opportunity This is a high-visibility, commercially strategic leadership role within Adyen's Impact team. As Global Giving Lead, you will serve as the commercial owner driving the global growth strategy, pipeline, and market adoption for one of Adyen's most unique products. In this role, you will enjoy significant autonomy, global scope, and direct exposure to executive leaders across Commercial, Product, and regional teams. You will collaborate with many of the world's top brands to expand Giving across international markets, translate merchant feedback into product innovations, and ensure Giving creates sustainable value for ent

About the Team DoorDash is looking for you to join our team as a Senior Associate, Regional Operations - Parcel on the Drive team. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. We operate at the intersection of strategy, execution, and quality — obsessing over performance, efficiency, and scalable processes as we expand our footprint. This team partners cross-functionally with Product, Engineering, Business Development, and external partners to launch new capabilities, improve performance, and standardize best-in-class operational practices across our logistics network. We are looking for someone to drive quality improvements, unblock complex logistical challenges, and build scalable, standardized systems to ensure on time delivery. Our regional operations team focuses on delivery quality, loss prevention, operational efficiency, and merchant experience. About the Role You will play an integral role in managing day-to-day operations and site performance in a specific region within the U.S. You will work with both internal and external stakeholders to build and implement key operating procedures to drive compliance and improve quality. This role reports directly to the Regional Operations Manager. We expect this role to be up to 25% travel. You’re excited about this opportunity because you will… Analyze performance and unlock opportunity — Identify high-impact operational challenges, uncover root causes through quantitative and qualitative insights, and implement scalable solutions that improve service quality, efficiency, and reliability of the network Scale processes and operations — Partner cross-functionally with Product, Engineering, Analytics, and Business Development to standardize operating procedures and build systems that support sustainable growth Drive success metrics — Support 3P performance across 15–20 locations—partnering with site leadership to kee

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The role The Head of Credit Risk is a pivotal global leadership position within Adyen’s Operations function. This is not a new department, but rather an evolving and growing pillar of our business. As Adyen continues to aggressively build out and scale its suite of financial products, our risk management strategies must grow alongside them. While our Second Line defines the boundaries and Product builds the tools, the Credit Risk department owns the execution. The department’s focus is centered around managing our counterparty risk across both our acquiring business (chargeback risk) and our issuing/financial products (such as capital lending). In this role, you will be responsible for the day-to-day management of these exposures. As the chair of the Merchant Risk Committee (MRC) and a member of the Risk Committee (RC), you will serve as the operational voice that bridges the gap between commercial ambition and financial prudence, ensuring we safely scale our next generation of financial services. What you’ll do Global Leadership: Lead and scale a high-performing global team across Amsterdam, Singapore and Chicago. You will ensure consistency in decision-making while accounting for regional market differences. Operational Risk Ownership: Oversee the daily monitoring and manual review of high-exposure merchants within the MPL (

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The role As part of our regional growth, we are looking for a strategic and experienced leader to serve as our Head of Customer Due Diligence, Americas. You will oversee a team of five people managers and a total of ± 45, spanning onboarding to ongoing reviews, and will play a pivotal role in evolving the CDD function across the region. You will work closely with internal stakeholders - Compliance, Commercial, Product, and Legal - and external stakeholders, including merchants and regulators, to ensure Adyen delivers a risk-aware, efficient, and scalable onboarding and review experience. This role is perfect for a builder, someone excited to drive change management, shape strategy, and create scalable processes as we continue to grow in the Americas. What you’ll do Team Leadership & Development Lead and coach a high-performing CDD team across Sao Paulo, San Francisco and Chicago, including five people managers empowering them to grow in CDD knowledge and leadership skills. Recruit and expand the function as needed to support regional growth, ensuring consistent coverage and capability across locations. Track and evaluate team performance against key metrics and global/regional OKRs, driving continuous improvement. Strategy, Operations & Stakeholder Management Define and execute the regional CDD strategy, ensuring alig

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our Account Management teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Key Account Manager, you’ll be the strategic architect of growth for Slovakia’s most iconic key brands. You are not just managing accounts; you are raising the bar on operational excellence and commercial quality Woltwide . This role requires a data-savvy mindset to uncover performance drivers and a creative approach to leveraging complex relationships that unlock unconventional value for both Wolt and our Partners. What you’ll be doing As a Key Account Manager, you’ll be the primary point of contact for Slovakia’s largest key accounts. You’ll work across multiple layers of each organisation – from central decision-makers to regional managers and local venues – with a focus on long-term growth and operational excellence. You’ll plan and execute advanced promotional campaigns, lead commercial negotiations, and use data to optimize every aspect of partner performance. In addition to managing y

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Job Description We are looking for energetic and self-driven professionals to join our Offline User Growth Team. The role involves identifying growth opportunities across the city, building relationships with merchants, businesses, institutions and communities, and driving on-ground user acquisition initiatives. Key Responsibilities:  Visit markets, shops, restaurants, cafés, retail outlets and other high-footfall locations to identify growth opportunities.  Build and manage partnerships with regional/local brands and businesses.  Identify and develop corporate, college, institutional and community partnerships.  Engage with merchants, customers and local communities to understand market needs and provide relevant feedback.  Identify new opportunities for user acquisition, brand visibility and local marketing initiatives.  Support execution of merchant programmes, college activities, community initiatives and other local campaigns.  Work closely with internal teams to take identified opportunities from initiation to closure.  Maintain regular tracking of visits, opportunities, partnerships and execution. What We’re Looking For:  Good knowledge of the local market/city.  Strong communication and relationship-building skills.  Comfortable with extensive field work and meeting different stakeholders.  Ability to independently identify opportunities and follow up consistently.  Good command of the local language.  Candidates with experience in field sales, business development, partnerships, merchant acquisition, market development or similar roles would be rel

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for a Growth Manager to own the overall growth strategy and business outcomes for our merchant-user ecosystem. The role will drive the journey from new user → activation → engagement → retention → power user, translating merchant insights into propositions, campaigns, and scalable growth initiatives. Key Responsibilities - Own the overall user growth strategy, with accountability for active users, engagement, transactions, and incremental business outcomes. - Define and drive the end-to-end user lifecycle strategy across acquisition, activation, engagement, retention, and reactivation. - Translate merchant behaviour, customer insights, and data into compelling propositions, gratification constructs, campaigns, and growth interventions. - Lead integrated execution across CLM, Product, Marketing, Social, Influencer, Regional, and Finance teams. - Identify and prioritise growth opportunities across user cohorts, lifecycle stages, app journeys, campaigns, offers, and engagement levers. - Drive continuous experimentation and optimisation to improve conversion, engagement, retention, and transaction frequency. - Own senior stakeholder reviews, including performance narratives, key risks, business decisions, and forward-looking growth plans. - Build a strong operating rhythm across teams, ensuring clear ownership, prioritisation, execution quality, and timely delivery. - Lead and mentor growth leaders/teams while ensuring an integrated roadmap and strong cross-functional collaboration. Key Success Metrics - Merchant-to-user conversion - Active merchant users - Incremental engagement

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Hardware Partnerships Adyen is looking for a Head of Hardware Partnerships to serve as the strategic thought leader of our global hardware agenda. You will sit at the intersection of Product, Engineering, and Commercial teams to define a hardware strategy that transforms how merchants interact with their customers in the physical world. This role is about more than managing vendors; it’s about setting a vision for our hardware strategy with our partners in tight collaboration with product and commercial teams. You will be responsible for driving partner alignment on the form factors Adyen requires, pushing manufacturers toward "merchant-first" innovation, and leading the high-stakes commercial relationships that bring next-generation hardware breakthroughs to market. What you’ll do Set the Global Hardware Agenda: Define the long-term roadmap for Adyen’s physical presence with product’s support and ensure our partners are helping us achieve that vision. Working lock step with product, you will determine which device categories, form factors, and regional expansions will unlock the most value for our merchants over a 3-5 year horizon. Lead Complex Ecosystem Commercials: Own the end-to-end commercial lifecycle with our most critical global hardware partners. This includes negotiating complex d

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Hardware Partnerships Adyen is looking for a Head of Hardware Partnerships to serve as the strategic thought leader of our global hardware agenda. You will sit at the intersection of Product, Engineering, and Commercial teams to define a hardware strategy that transforms how merchants interact with their customers in the physical world. This role is about more than managing vendors; it’s about setting a vision for our hardware strategy with our partners in tight collaboration with product and commercial teams. You will be responsible for driving partner alignment on the form factors Adyen requires, pushing manufacturers toward "merchant-first" innovation, and leading the high-stakes commercial relationships that bring next-generation hardware breakthroughs to market. What you’ll do Set the Global Hardware Agenda: Define the long-term roadmap for Adyen’s physical presence with product’s support and ensure our partners are helping us achieve that vision. Working lock step with product, you will determine which device categories, form factors, and regional expansions will unlock the most value for our merchants over a 3-5 year horizon. Lead Complex Ecosystem Commercials: Own the end-to-end commercial lifecycle with our most critical global hardware partners. This includes negotiating complex d

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Banking Networks Adyen is a truly global company that processes billions in payments annually. Adyen's value goes beyond Ecommerce and In-Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts, and capital; facilitated by Adyen's global banking licenses. Behind every one of these products sits a critical dependency: reliable, direct connectivity to the world's banking infrastructure. We are looking for a Senior Product Manager to lead and scale our global Banking Networks capabilities. You will lead the Banking Networks team responsible for integrating with banking partners worldwide, including banks, clearing houses, payment rails and providers (excluding North America, which is owned by a dedicated regional team). This role sits at the core of Adyen's financial products, owning the end-to-end processing of banking transactions across a wide variety of market infrastructures and use cases. You will build and maintain best-in-class banking connectivity that our financial products depend on, from local scheme integrations to real-time payment rails. You will work closely with Banking Products, Payouts, Payments, Merchant Finance, Accounting, Compliance, Legal, Risk, Commercial, and Operational teams, as well as customers, to understand their needs and tran

About the Team The DoorDash Mid-Market Grocery team manages the strategic vision, acquisition, and growth of the largest regional grocery partnerships across North America. About the Role The Grocery Partnerships Associate will support DoorDash’s efforts to acquire, grow, and deepen partnerships with grocers and CPG brands across the industry. As digital grocery continues to expand, DoorDash is investing to become a leading partner to the sector. Reporting to a Grocery Partnerships Manager, you will help drive strategic partner initiatives and support the growth of key merchant relationships. This role requires flexibility across remote work, in-office collaboration, and travel to meet with merchant partners. You’re excited about this opportunity because you will… Steer the development, adoption and scaling of new business opportunities Develop long-term business plans alongside our partners for their multi-channel customer strategies Maintain pitch decks and sales content to help create new business opportunities Build product testing and roll-outs on the ground with grocery and cross-functional team members Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses We’re excited about you because… You’re Impact Motivated -- You have a natural desire to improve the overall business You’re Curious -- You love digging into low levels of detail to extract insights You’re Strategic -- You love to find the win-win in developing novel agreement structures to grow business with partners You’re Resourceful -- You are happy juggling many priorities concurrently and being creative with solutions to move fast You’re Collaborative - You enjoy working with lots of different people, both external and internal Qualifications: 3-5 years of account management, consulting, banking, or strategic partnerships in technology or high growth / early stage startups 3+ years of cross-functional operational experience Bach

This is Adyen Adyen provides payments, data, and financial products in a single solution for Global and Regional brands like Facebook, Uber, Temu, Alibaba, Popmart, Singapore Airlines and Agoda - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Group Product Manager, Adyen APAC As the Group Product Manager for Adyen APAC, you will be a pivotal member of the Adyen APAC Leadership Team. You will define and execute the product strategy for one of Adyen’s highest-growth regions across X markets, ensuring our merchants can expand their reach through locally preferred and innovative payment methods. This role sits within the global Payments Group. You will collaborate closely with the President, APAC, APAC Account Management, APAC Head of Engineering, Country heads and global product teams to build the payment engine of the future. You are not just a strategist; you act as the external face of Adyen’s holistic product innovation, engaging with regulators, industry bodies, and C-level executives at the leading merchants to shape the future of the APAC fintech landscape. What you will do Drive APAC Product Vision & Go-To-Market: Formulate and own a bold strategic vision for the Adyen APAC Payments product across S.E Asia, Japan, Aus/NZ, HK among others. Partner closely with commercial teams to ensure our technical acquiring capabilities (e.g., Cards, Alternative payment methods) and global licenses solve real-world merchant pain points, maximize market fit, and deliver a seamless commercial experience. Lead and Scale the Product Tea

About the Team The In-Store Sales team at DoorDash is responsible for growing and scaling the SevenRooms platform by empowering operators to take control of their guest relationships. We serve as trusted advisors to restaurants and hospitality groups, helping them solve real business challenges through thoughtful, consultative solutions. Our team takes pride in building strong relationships, identifying operational gaps, and recommending technology that helps operators streamline in-store experiences and deliver exceptional hospitality. As part of DoorDash’s broader sales organization, we play a critical role in driving new business growth while supporting long-term success for our partners. About the Role As Senior Manager, Sales – In Store , you will lead a team of ~4 managers who support regional SDR and in-field Account Executives, with full ownership of in-store revenue growth and execution across your region. You will be deeply involved in coaching and developing leaders, setting clear performance expectations, and driving sales execution – from pipeline generation and deal strategy through successful merchant adoption. You will operate with autonomy in a fast-changing environment – bringing structure to a new and scaling function, contributing to go-to-market and strategic initiatives, supporting product rollouts, and iterating quickly as our in-store offerings and merchant needs evolve. You will report to the Senior Director of SMB Commerce Platform, who will provide guidance and support as the In-Store sales function continues to scale across North America. This role requires traveling within your region (~2-4 times per quarter) to support your team and merchant partners, with additional time working remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity. You’re excited about this opportunity be