Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Customer Care Manager, you will actively manage a team of agents for the Payments POS Campaign. You are responsible for the productivity and the well-being of the members of the Customer Care Team in our Bengaluru, India office and will act as a Subject Matter Expert for Operations. You will oversee the customer journey for those experiencing Toast issues throughout the care experience, while working with cross-functional Internal teams such as Restaurant Success, Sales, and Onboarding to create process and support guidelines. To thrive as a Customer Care Manager at Toast, you are resilient, motivated to coach a team on delivering high quality customer interactions, and excel in ambiguous environments. To thrive as a Customer Care Manager at Toast, you are resilient, passionate about coaching high-performing teams, comfortable leading in a fast-paced SaaS environment, and motivated to deliver exceptional customer outcomes while continuously improving team performance. A day in the life (Responsibilities) Manage, coach, and develop a team of Customer Care Specialists/Experts while monitoring attendance, schedule adherence, productivity, and overall performance. Provide regular coaching, feedback, and performance development through Quality Assurance reviews, One-on-One sessions, and real-time coaching to improve customer experience and operational performance. Train and develop team members on product functionality, customer handling skills, troubleshooting techniques, compliance expectations, and new product releases. Foster an engaging and collaborative team environment by maintaining open communication, encouraging feedback, and supporting career development. Monitor team performance across key operational metrics including CSAT, Quality, P
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Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing We’re seeking a highly organized and results-driven Lead ERP Program Manager to lead critical business transformation initiatives as part of Acushnet’s global SAP S/4HANA transformation program. In this role, you will be responsible for the successful planning, governance, execution, and delivery of complex ERP programs, application development initiatives, and enterprise-wide business transformation efforts that support strategic organizational objectives. You will partner closely with business leaders, SAP functional and technical teams, project stakeholders, and external implementation partners to ensure projects are delivered on schedule, within budget, and aligned with business priorities. Serving as a key leader within the program organization, you will establish governance structures, manage project plans and dependencies, oversee resource allocation, and proactively identify and mitigate risks to drive successful outcomes across multiple workstreams. You will lead the execution of global SAP S/4HANA initiatives, including greenfield implementations, major system enhancements, application development efforts, and process modernization programs. Throughout the project lifecycle, you will oversee all phases from discovery and design through implementation, hypercare, and sustainment while ensuring adherence to SAP Activate methodology, Agile practices, and established program management standards. The role will require
Leidos has an exciting opportunity for a Lead Technical Project Manager (TPM) in our Enterprise Science Business Area specifically supporting our NASA customer. At Leidos, we offer competitive benefits, including Paid Time Off, 11 paid Holidays, Immediate Vesting in our 401K, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more. Join us and make a difference in NASA’s Mission! The Lead Technical Project Manager leads complex technical initiatives while also overseeing and guiding a team of Project Managers to ensure successful planning, coordination, and execution. This is a working Lead position, responsible for directly managing complex technical projects while also optimizing team performance, developing the technical capabilities of the TPM team, resolving cross-project challenges, managing resources, and maintaining consistent delivery standards across all efforts. PRIMARY RESPONSIBILITIES: Lead technical planning, architecture alignment, schedule management, and execution across one or multiple NASA projects. Ensure project activities integrate engineering constraints, system lifecycles, technical readiness, and solution architecture. Identify and diagnose technical blockers, working directly with engineering and technical SMEs to enable faster issue resolution and to reduce schedule delays. Understand and challenge technical decisions and workflows rather than simply relaying them administratively. <sp
Become a part of our caring community The Senior Business Intelligence Engineer describes the tools, technologies, applications, and practices used to collect, integrate, analyze, and transform data into insightful and actionable business information. This position is a strategic analytics contributor responsible for developing complex, cross-functional reporting from conception through delivery in partnership with stakeholders to ensure insightful solutions align with organizational objectives and operational priorities. The ideal candidate demonstrates mature judgment, strong governance discipline, and ability to lead with ambition and scale. The Senior Business Intelligence Engineer role works assignments involving moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Business Intelligence Engineer describes the tools, technologies, applications and practices used to collect, integrate, analyze, and present an organization's raw data to create insightful and actionable business information. Key Responsibilities Design and maintain BI dashboards and analytic solutions from end-to-end Partner with leaders to define KPIs and reporting that support business operations and strategy Ensure data accuracy, auditability, and traceability for regulatory reporting Optimize SQL queries and BI models for large-scale datasets Implement data governance standards including metric definitions and documentation Improve delivery processes, tools, and metrics to increase efficiency Serve as a trusted advisor to leaders, enabling informed decision-making through clear, data-driven communication and reporting Use your skills to make an impact Requi
CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Role Purpose The Kondor+ Integration, Data & Database Consultant will be responsible for the integration, data migration and database-related activities required as part of the Kondor+ / Fusion Kondor upgrade . The role will analyse the existing Kondor+ integration and data landscape, assess impacts introduced by the target Kondor+ release, implement or coordinate required interface changes, support database upgrade/migration activities, and ensure the completeness and integrity of data throughout the upgrade. The consultant will work closely with the Kondor+ Solution Architect, Technical Consultants, Functional Consultants, client DBA/infrastructure teams and downstream application owners. Key Responsibilities Kondor+ Integration Analyse the existing Kondor+ integration landscape , covering inbound and outbound interfaces. Assess the impact of the Kondor+ upgrade on existing interfaces, APIs, message structures, file exchanges and integration components. Design and implement or coordinate required modifications to Kondor+ interfaces. Support integration between Kondor+ and surrounding systems such as: Market data providers Electronic trading platforms Payment and settlement systems SWIFT/messaging platforms Core banking systems General Ledger and accounting platforms Risk and regulatory systems Data warehouses and reporting platforms Analyse and troubleshoot failed Kondor+ interfaces and data-processing issues. Validate end-to-end STP flows through Kondor+ and downstream applications. Support API, messaging, middleware and file-based integrations used by Kondor+. Support inter
CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Role purpose Responsible for analysing, configuring and validating Kondor+ Back Office and post-trade processing during the upgrade, ensuring continuity of trade lifecycle, confirmation, settlement, payment and STP processes. Key responsibilities Assess the impact of the Kondor+ upgrade on existing Back Office processes and configurations. Analyse Kondor+ trade lifecycle and event processing. Validate trade enrichment, validation and post-trade workflows. Configure/test confirmations, settlements, payments, netting and matching processes. Validate Kondor+ interfaces to payment, settlement, confirmation and messaging platforms. Review SWIFT / ISO 20022 processing where applicable. Validate lifecycle events such as resets, fixings, maturities, exercises, settlements and amendments. Analyse failed trades/events and identify Kondor+ configuration or integration issues. Validate Kondor+ EOD/BOD and batch-processing dependencies affecting Back Office. Define BO regression scenarios and expected results. Support SIT, UAT, migration rehearsals, cutover and hypercare. Perform reconciliation between pre-upgrade and post-upgrade processing/results. Required experience Proven Kondor+ / Fusion Kondor Back Office experience. Detailed understanding of Kondor+ post-trade processing. Knowledge of confirmation, settlement and payment workflows. Understanding of Kondor+ events and trade lifecycle. Experience troubleshooting Kondor+ Back Office processing. Good knowledge of treasury instruments and settlement conventions. Experience with SWIFT/payment interfaces in a Kondor environment. Highly desirab
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast’s Marketing Operations AI team is the central team responsible for improving marketing performance, quality and efficiency with AI. As the team’s AI Solutions Specialist for Web, you’ll build the AI workflows and experiences that speed up web production and increase website conversion. You’ll also help drive AI adoption and fluency across the broader marketing org. You’ll be a part of the Marketing Operations AI Team, with a dotted line to Web & eCommerce, and work with Web Platform, CRO, PMM, SEO, Legal and Brand. A day in the life (Responsibilities) In your first 6 months: you’ll measurably cut web production cycle time and lift visit-to-opportunity conversion through AI-powered site experiences. Web production responsibilities Map the page and copy the production process, including the SEO, PMM, Legal and Brand checkpoints, and build AI workflows that cut cycle time and rework. Standardize requirements intake with templates, intake agents and automated briefs. Build efficiencies in Contentful, its plug-ins and connected tools with Web Platform engineering. Find and fix bottlenecks in the web scrum process, from prioritization through deployment. Website experience responsibilities Assist in building AI-powered experiences that improve visit-to-opportunity conversion. Build first-party AI tools for use on the Web, including prompts and evals. Configure and improve third-party tools: on-site chat, data enrichment, voice AI and personalization. Set guardrails for AI on the public website with Legal, Brand and Privacy. Define success metrics, run experiments to prove impact, and monitor live tools. Scale responsibilities Build reusable systems, and document playbooks so teams can run tools on their own. Share what works beyond the Web through demos, training an
Sales Manager - Healthcare Segment (2-10 Years Experience) As a Sales Manager in Sodexo& 39 s Healthcare Segment you will play a pivotal role in driving business growth by identifying developing and managing relationships with hospitals medical colleges healthcare institutions and healthcare networks. The role involves generating new business opportunities understanding client requirements preparing customized service solutions and delivering compelling value propositions aligned with Sodexo& 39 s integrated food facilities management and patient support services. The ideal candidate should possess 2 to 10 years of experience in B2B sales key account management healthcare services hospitality or facility management. You will be responsible for building a strong sales pipeline conducting market research managing the sales cycle from prospecting to contract closure and collaborating closely with operations and support teams to ensure seamless onboarding and service delivery. Key responsibilities include developing strategic customer relationships achieving revenue and profitability targets preparing proposals and presentations participating in tenders and negotiations and maintaining a deep understanding of healthcare industry trends and customer needs. The role requires regular engagement with hospital leadership teams procurement stakeholders and decision-makers to position Sodexo as a trusted strategic partner. Successful candidates should demonstrate strong communication negotiation presentation and relationship management skills along with a customer-centric mindset and a passion for business development. An ability to work in a dynamic environment manage multiple opportunities simultaneously and deliver results against defined targets is essential. This position offers an excellent opportunity to contribute to the growth of Sodexo& 39 s healthcare business while building a rewarding career in one of the world& 39 s leading pro
The Mid-Corp Relationship Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations Introduces solutions to clients in building and strengthening an effective portfolio; Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met; Identifies cross-sell opportunities to deepen and increase share of wallet; Maximizes client experience by proactive sharing markets updates, trend and intelligence Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB) Networks with clients to identify
Entry Level Test and Evaluation Technical Services Specialist Company: The Boeing Company Boeing Defense, Space and Security (BDS), division of Space, Intelligence, and Weapons System (SI&WS) seeks an entry level Test and Evaluation Technical Services Specialist to join the Production, Test and Launch (PT&L) organization located in Heath, Ohio (35 minutes East of Columbus, Ohio). The selected candidate will be responsible for supporting the Test Equipment Maintenance team in performing calibrations, repairs and preventative maintenance on test stations. Position Responsibilities Include: Maintain bench stock inventory, validate accuracy and correct entry into property system, perform inventory audits. Parts research as necessary to assist supplier management in obtaining correct item. Manage all parts ordered through the purchase request tool. Ensure accurate and timely delivery of parts, test equipment, and materials that meet the needs of the test equipment maintenance team. Utilize multiple supplier management systems. Ensure compliance to Electrical, Electronic and Electromechanical (EEE) parts requirements. Assign correct commodity codes. Attend regular meetings as a resource for information on current parts and equipment orders. Provide status updates and estimated costs as well as shipping and delivery dates. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. This position requires the ability to obtain a U.S. Secret Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is
F/A-18 Senior Systems Engineer Company: The Boeing Company Boeing Defense, Space & Security (BDS) is seeking a Senior Systems Engineer to join the F/A-18 Systems Engineering Integration and Test (SEIT) Team in Berkeley, MO . The Senior Systems Engineer is responsible for leading cross-functional integration to drive engineering excellence in the execution of our F/A-18 software development activities. The individual selected for this role will be primarily focused on the Technical Integration role for Software Development and Advanced Systems activities. Position Responsibilities Ensure Engineering Excellence: Responsible for leading integration across multiple engineering and program teams to ensure safety, technical excellence, and product integrity. Drives adherence to Boeing and program processes, setting high standards for quality and performance Systems Engineering Approach: Ensure an integrated systems engineering approach. Take ownership to manage requirements and ensure full traceability. Manage the configuration of the integrated system to ensure dependencies are well understood. Responsible for ensuring comprehensive certification and verification activities, demonstrating a commitment to excellence Build Strategic Partnerships: Develop and nurture strong relationships with the United States Navy (USN), engineering functions, and program management. Leverage these partnerships to enhance collaboration and drive program success Manage Technical Baseline: Oversees the technical baseline, including mission systems configuration, technical performance measures, architecture diagrams, and Risk Identification and Opportunity (RIO) assessments. Foster
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview: The Automation Service Engineer I role is responsible for the installation, calibration, maintenance, and repair of both simple and complex laboratory automation equipment. The Automation Service Engineer I plays a crucial role in fostering positive interactions, providing technical support, and ensuring that customer needs are met in a timely and professional manner. The Engineer I will spend significant time (up to 65%) performing routine and complex tasks related to the calibration, maintenance, and repair of automation equipment. This encompasses automation across a range of laboratory settings, including clinical, research and development (R&D), manufacturing, and quality control laboratories. The automation used in these environments may include liquid handling robots, as well as custom and off-the-shelf automation such as 6-axis robots, work cells, and other specialized devices. Responsibilities also include operating within several regulated environments (e.g., clinical labs under CAP/CLIA and NYSDOH, production and manufacturing labs under cGMP, FDA, and ISO). The Engineer I partners with the Engineer IIs on the team to escalate concerns, present areas of team growth/development and report back on the day-to-day operations of the service team. This role requires strong communication skills to lead by example, ensuring customer satisfaction and smooth laboratory operations. Collaboration with team members is essential to address technical issues, maintain integrity, and deliver high-qual
Principal Data Privacy Architect Description - Job Summary - Role Purpose • Lead and oversee complex, cross-functional privacy and data protection programs from strategy through implementation, ensuring alignment across business, technical, legal, and compliance stakeholders. • This role will design and implement scalable, AI-ready data privacy architecture across enterprise data environments, applications, and AI-enabled workflows. • The Principal Data Privacy Architect will serve as a hands-on subject matter expert responsible for embedding privacy-by-design, consent enforcement, data sovereignty, data loss prevention, and compliance controls into large, complex global data environments. • The architect will partner closely with Data Engineering, Cybersecurity, Legal, Privacy, AI Governance, Product, and Enterprise Architecture teams to ensure customer, employee, partner, and sensitive enterprise data is accessed, processed, shared, retained, and protected in a compliant, secure, and trustworthy manner. - Why This Role Matters • Architect for Trust & Scale: Build reusable privacy architecture patterns that enable secure, compliant, and scalable data usage across platforms, products, and regions. • Enable Responsible AI: Design privacy guardrails for AI agents, generative AI, RAG pipelines, model inputs and outputs, embeddings, vector stores, and automated data workflows. • Reduce Risk While Enabling Innovation: Translate privacy, consent, regulatory, and data sovereignty obligations into practical engineering controls that accelerate business outcomes. Responsibilities - Think Customer First • Embed customer trust, transparency, and privacy-by-design principles into enterprise data platforms and customer-facing applications. • Design consent-aware data access and usage p
Lead Systems Engineer - Phantom Works Company: The Boeing Company Boeing Defense, Space & Security (BDS) is seeking a Lead Systems Engineer (Level 4) to support the Space Battle Management, Command and Control (SBMC2) programs in Colorado Springs, CO or Berkeley, MO . The Systems Engineer will perform as part of a high-performing team and have the opportunity to contribute to the development and delivery of innovative software solutions in an agile software development environment interfacing with internal and external stakeholders; to include a Joint Industry partnership Team (JIPT) and Working Groups, contributing to the design and development of next generation ground command and control capabilities. As a member of the Boeing team, you will be responsible for key portions of our development lifecycle, from idea creation and development, all the way through to maintenance and support of the customer’s delivered system. More importantly, you will have the opportunity to make an impact on the results of our projects. We offer a collaborative mentoring environment where you have the opportunity to learn from others and be a mentor to others. Position Responsibilities Support definition of requirements, interfaces, and concept of operations through supporting and/or chairing working group meetings. Understand and communicate prioritization of efforts to multi-disciplinary team. Think abstractly and see the big picture while evaluating technical details Perform technical analyses to develop and validate models of system behavior; identify solutions to complex problems. Serve as a direct interface to both internal and external customers Conduct and support trade s
Become a part of our caring community The Software Engineer 2 plays a key role in developing and maintaining solutions that support secure and reliable file transfers between external partners and internal systems, with a strong emphasis on Hyland OnBase integrations and enterprise content management solutions. You will be responsible for designing, configuring, and supporting integrations between Hyland OnBase, the organization's Record Management System, and web applications to enable efficient file upload and download capabilities, document management, and seamless business process automation. You will bring experience in Hyland OnBase administration, configuration, and integration, along with strong technical skills in C#, .NET, HTML, CSS, SSIS, SQL, and related tools. You will also troubleshoot complex issues, gather and translate requirements, document technical solutions, and work collaboratively across teams to ensure secure, compliant, and reliable system performance. Our Department of Defense Contract requires U.S. citizenship for this position. This is a hybrid position which requires associates to come into the Louisville KY office at least 2 days per week. You will report to the Associate Director, HGB IT Platform and Foundational Services for Humana Military. Required Qualifications 1 or more years' experience supporting or developing integrations with Hyland OnBase Experience with enterprise content management, system configuration, and application interoperability Proficiency in C#, .NET, SQL, SSIS, HTML, and CSS Experience designing and implementing API integrations Strong analytical, troubleshooting, and problem-solving skills Strong verbal and written communication skills, including technical documentation Successfully
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