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Retail Inside Sales Associate Jobs

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Mixpanel
📍 San Francisco• Full-time• Hybrid• From $183K/yr
16mo ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Revenue Strategy & Operations team at Mixpanel partners with Regional and Global Business Leaders to set and execute revenue strategy across the customer lifecycle. We build the strategy, operational processes, reporting infrastructure, and decision-making frameworks that make our GTM teams successful. About the Role As Senior Customer Strategy & Operations Manager, you’ll be the strategic advisor and operating partner to our VP of Global Customer Success. You’ll own how we understand, retain, and grow our customer base - diagnosing what drives upsell, what predicts churn, and what we need to build to scale the post-sales motion. This isn’t a role where you inherit a clean process and tune it at the margins. You’ll get your hands dirty in customer-level data, design the systems that turn signals into action, and build AI-powered tooling. You’ll work directly with CS leadership day-to-day and feed field-level insight back into the broader Revenue Strategy team and GTM leadership. You bring the structured thinking of a consultant and the bias for action of an operator. You’re equally comfortable in a strategy session with the VP and three layers deep in a SQL query. Responsibilities Customer analysis at the account level. Get hands-on with the data to understand what drives expansion, what predicts churn, and where the highest-leverage interventions live. You’ll connect product usage signals, customer health, and commercial outcomes and translate the findings into decisions the CS org acts on. Forecasting and pipeline rigor for the post-sales motion. Build and evolve how we

sqlawsrest
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Sofi
📍 Charlotte• Full-time
16mo ago

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As a Home Loan Member Advocate III working in a mortgage environment, you will perform multiple duties while in this role which include Retention, Loan Restructure, and Customer Service efforts. You will utilize your customer service and sales skills to make outbound calls to existing SoFi Members and provide the customer with an appropriate resolution/offer that will retain their business. You will also utilize your customer service, product knowledge and sales skills to work with loan files that need to be restructured to meet agency guidelines and to make outbound calls to borrowers to review any needed changes. What you’ll do: Retention: Identify sales opportunities while servicing customers in order to retain business Work with management to create, optimize, and evolve retention strategies to keep clients in the future Work closely with secondary markets to ensure minimum company profitability margins are still met while retaining existing borrowers Identify areas of customer improvement Evaluate the customer service experience Develop an understanding of what is needed to create a great client experience Provide direct feedback to management to ensure sales and operations teams are providing excellent customer service Evaluate program results and optimize as needed with managem

restaigo
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ROLE/RESPONSIBILTIES: We are seeking a quant research intern to join an NLP quant team within Point72. We believe the significant advances in NLP methods show promise for finance. We develop and launch end-to-end signals, from data processing to performance testing. The ideal candidate will have strong machine learning, data science and software engineering skills, some experience with modern NLP, and a curiosity about finance and trading. Responsibilities may include: Using NLP to construct features from varied datasets Formulating research hypotheses to derive alpha Building and testing the performance of trading signals based on NLP and financial features Launching identified signals into production REQUIREMENTS: Bachelor’s, Master’s or PhD candidate in computer science or other quantitative discipline Proficient in Python and general software engineering principles (github, testing, dev workflow) Strong understanding of machine learning and statistics Prior research experience preferred Experience with deep learning, specifically NLP (PyTorch, HuggingFace, LLMs, etc.) preferred Data science stack familiarity preferred An interest in financial markets Great attitude A collaborative mindset Commitment to the highest ethical standards ABOUT POINT72: Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth.

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Point72
📍 New York
16mo ago

ROLE/RESPONSIBILTIES: We are seeking a NLP engineer for a NLP research team within Point72. The ideal candidate has a track record of developing modern NLP solutions, including the use of LLMs, agents, RAG, open-source models fine-tuning and deployment, etc. Responsibilities include: Exploring and combining rich internal and external textual datasets Building GenAI solutions, leveraging both internal models and external APIs Formulating research hypothesis to derive alpha Post-training models for specific tasks Benchmarking LLM approaches internal tasks We believe the investment world offers unique opportunities to use modern NLP methods. We are a team ideally situated for that, having access to both internal and commercial datasets, with an end-to-end research philosophy and direct portfolio impact. REQUIREMENTS: Bachelor, Master’s or PhD graduate or candidate in computer science or another quantitative discipline Experience in NLP, particularly LLMs. Proficient in Python, SQL and general software engineering principles (github, testing, etc.) Data science stack familiarity Interest in financial markets Collaborative mindset ABOUT POINT72: Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth.

pythonsql
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Role: The Quant Researcher will report to a Stamford based Portfolio Manager and will focus on: Building, running, and maintaining power dispatch model for ERCOT and other major US ISOs Driving the model’s inputs and architecture to efficiently simulate power grid conditions and marginal pricing Continuously testing and improving the model, ensuring it accurately replicates historical conditions and effectively analyzes forward scenarios Communicating the model’s results and limitations to the wider investment team Responsibilities: Formulate and build a power dispatch model using Python and a commercial solver Collaborate with the PM to optimize model inputs and architecture Ensure the model replicates grid operations from historical conditions Suggest model improvements to decrease forecast error and improve scenario handling Regularly run the model and maintain up-to-date outputs in an internal database Communicate results and limitations to the wider investment team, including publishing results to team dashboards Requirements: Master or PhD in operations research, electrical engineering, applied mathematics, or a related quantitative field 5+ years of direct experience building power dispatch models (SCUC/SCED) using optimization solvers (Gurobi, CPLEX, etc.) Knowledge of power plant dispatch, grid operations (including capacity and AS obligations), and LMP pricing in US power markets Experience using SQL and timeseries databases Proficiency in Python and Git; additional experience with an OOP language a strong plus Domain knowledge in ERCOT, PJM, or CAISO preferred About Point72: Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led cultu

pythonsqlgit
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ROLE We're seeking an investment analyst to join a discretionary macro team focused on liquid credit. RESPONSIBILITIES Conduct rigorous fundamental bottom up credit research to identify attractive long/short investment opportunities. This will entail credit analysis, financial modelling, documentation reviews, etc. Analyze businesses and capital structures (loans, bonds, CDS) across Distressed, High Yield, and High Grade credit markets and develop credit opinions. Synthesize market information and develop thematic trade ideas across sectors. Develop differentiated investment views from consensus and push conviction or contrarian viewpoints. Monitor existing positions, including news-flow, fundamental developments, and supply. Engage and maintain external relationships (sell-side research, syndicate, company management, ratings agencies) to develop views on issuers. REQUIREMENTS 3-6 years of experience in credit research or trading on the buy-side or sell-side, ideally as a desk analyst or trader. Experience building full three statement models (forward/backward), including all key KPIs. Direct experience reviewing credit agreements and bond indentures in order to understand corporate balance sheet flexibility. Prior industry specific focus and experience preferred. Entrepreneurial mindset. Commitment to the highest ethical standards. About Point72: Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth.

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Energy CX
📍 Chicago• $80K – $120K/yr
33mo ago

About Energy CX: Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long. Why Energy CX? Recession proof industry Entrepreneurial and ambitious culture with a great team oriented environment Fastest growing energy broker in the country Recognized by Fortune and Great Places to work US Named on Inc 5000’s list of America’s fastest growing companies Compensation Year 1 Expected Earnings → $80,000-$120,000 Title: Account Manager Energy CX is rapidly growing its customer success team and we are seeking Chicago-based professionals to work with the largest CRE firms and manufacturers in the country. About this Job We are looking for customer-facing individuals who will be responsible for renewing our existing customers and strengthening the relationship. Given that this is a growing team we are looking for an individual who is comfortable in a dynamic environment. The person for this job is a relationship builder and excellent communicator. Energy CX believes in obsessing over the customer experience. We are looking for people who understand the importance of this innately, and get excited about making customers happy. Objectives of this Role Retain logos while increasing net revenue Educate and set clear expectations with your customers. Extreme visibility / clarity for all customers is the goal Actively manage all customers to ensure their agreed upon success criteria are met Create lasting relationships with customers through in-person events (dinner, sporting events, coffee, etc.) To be successful in this role you are: Solution-oriented. Problems / Issues are viewed as opportunities, not obstacles Growth-minded: Able to zoom out and prioritize the long term over the short term Interested in learning about a complex industry and new customer bas

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Robinhood
📍 Toronto• C$166K – C$195K/yr
38mo ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As a Senior Software Developer on this high-impact team, you’ll collaborate across engineering, business, operations, and vendor channels to support critical infrastructure. Most product initiatives begin with us, as we enable reliable, scalable access to financial instrument data across Robinhood! Your work will help drive new feature rollouts and product expansions across multiple lines of business! The WonderFi team including Coinsquare and Bitbuy, is now part of Robinhood and gives the company a direct path into the regulated Canadian crypto market through WonderFi’s licenses, platforms, and existing customer base. As part of the transition, Robinhood is gradually migrating eligible WonderFi customers onto the Robinhood Canada platform, with Bitbuy and Coinsquare accounts moving to read-only mode after migration while customers retain access to past transactions and tax documents for a period of time. These roles are based in our Toronto, ON, Canada office, with hybrid attendance expected at least 3 days per week. What you’ll do ● Build scalable systems and backend components, balancing stability, performance, and maintainability ● Design, implement, test, and dep

artificial intelligenceaifinance
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For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Japan - Hybrid role As a member of the Installed Base team, you will be responsible for helping drive Security Solution sales through our Channel Partners to existing SonicWall customers. Among other responsibilities, position objectives entail: lifecycle management, subscription attachment, solution cross-selling, weekly forecasting, data analysis, development and execution of sales plays, and sales collaboration across multiple teams. Installed Base Roles and Responsibilities: Serve as the primary point of contact for all Installed Base sales inquiries, including training and enablement on LifeCycle 360° Installed Base Management tools Conduct outbound communications (phone and email) with existing customers and channel partners to support renewals and Installed Base initiatives (Renew, Cultivate, Refresh, Retain) Provide consultative business solutions aligned with customer needs and SonicWall’s objectives, including live web-based solution presentations Leverage product subscription data and reporting to increase the number of active subscribers within the Installed Base Strengthen customer relationships by demonstrating deep knowledge of SonicWall products, services, and technology, while utili

salesforceExcelCRM
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