Risk Operations Associate Jobs

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. About The Team The Internal Controls team designs and oversees Plaid’s SOX compliance and internal control framework to ensure accurate financial reporting and operational integrity. We partner cross-functionally to support IPO readiness, build scalable audit foundations, and drive trust in Plaid’s financial systems and processes through strong controls, collaboration, and continuous improvement. Role Descriptioin As the Internal Controls Manager, you will design, implement, and lead Plaid’s SOX compliance and internal control programs. You will partner with cross-functional teams to build scalable, efficient controls that support IPO readiness and long-term compliance. You will manage external advisors, drive remediation efforts, and serve as a key liaison to auditors and senior leadership. Over time, you’ll build and lead a team, expand audit coverage, and continuously improve our control environment through automation and risk-based processes. Responsibilities Maintain and optimize Plaid’s SOX internal controls program to support IPO readiness. Partner with process and control owners to develop, document, and maintain effective, scalable internal controls across key functions. Manage and grow co-

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Manager of Customer Success is responsible for staffing, development, and ongoing leadership of the Customer Success team. This includes onboarding, training, resource management, and team development to ensure consistent, high-quality execution across the customer lifecycle. This role aims to drive and sustain customer engagement, product adoption, satisfaction, and retention by enabling the team to deliver measurable value realization and proactive risk mitigation. The Manager of Customer Success partners closely with cross-functional leaders across Jamf to ensure strong alignment, effective operational cadence, and clear communication across teams supporting the customer experience. They maintain alignment between company direction and the actions and priorities of the Customer Success team, supporting scalable practices that improve customer health and long-term outcomes. This role is offered as remote in Singapore. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for cert

We're looking for an Engineering Manager who combines strong technical judgment with people leadership to help build the systems and team practices that keep Asana resilient at scale. This role is a great fit for someone who enjoys turning broad reliability problems into clear priorities, and can balance foundational engineering work with iterative delivery. You'll help shape what Platform Reliability means at Asana while building a team that ships durable systems, strong operational practices, and high-trust partnerships. You will define the reliability roadmap for a rapidly growing global platform, transforming reliability into a core architectural advantage. You'll partner closely with platform engineering, infrastructure, and product teams in Warsaw, Reykjavik and San Francisco to protect Asana under real-world load, improve how traffic and failure modes are handled, and ensure reliability is designed in rather than added later. This is a role for someone who can lead through influence, coach engineers, and raise the bar for execution and collaboration. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you'll achieve Build and lead a new Platform Reliability team, hiring and developing engineers while setting a clear standard for collaboration, ownership, technical excellence and growth. Partner with technical leaders to define the roadmap for core reliability systems such as load shedding, rate limiting, circuit breakers, traffic controls, and other platform guardrails. Establish and evangelize best-in-class operating practices for incident response, postmortems, and proactive risk management through SLOs a

As a Senior Platform Product Manager focused on AI SDLC Trusted Throughput, you will define and drive the product strategy for enabling safe, reliable software delivery at AI-native scale across Datadog’s Internal Developer Platform. As AI accelerates development velocity and system complexity, you will help evolve SDLC systems from human-supervised workflows to platforms with built-in safety, observability, and correctness guarantees. You will partner closely with engineering, security, and developer platform teams to improve deployment reliability, operational visibility, and governance while enabling both engineers and AI agents to move quickly with confidence. This role offers the opportunity to shape foundational developer infrastructure and influence how AI-powered software delivery operates across Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the product strategy, roadmap, and execution for AI-native SDLC throughput and reliability initiatives across Datadog’s Internal Developer Platform Define and drive platform outcomes aligned to DORA metrics, balancing deployment velocity with reliability, change failure reduction, and operational safety Partner with engineering, infrastructure, security, and developer experience teams to build automated validation, auditability, and risk-scoring capabilities into deployment workflows Deliver actionable SDLC observability and diagnostic capabilities that connect executive-level metrics to operational signals across the software delivery lifecycle Drive systems that monitor and validate AI-generated or AI-attributed changes to ensure correctness, compliance, and trustworthy automation Serve as a cross-functional product leader across SDLC Foundations, Security Engineering, and compl

The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for bu

The MongoDB Product Security organization is a diverse collection of individuals working together to scale MongoDB’s security, both security of the products themselves and the security features we offer to customers. The team is responsible for the MongoDB Database Server ( Community and Enterprise editions). The MongoDB Product Security organization works with software engineers to design, implement, and operate systems in a manner that protects customer data. It is a multidisciplinary team that covers product, software, cloud, infrastructure, and operational security concerns. The team does the following: Build a developer driven security program where there is tight integration with engineering artifacts, process, and tooling Use software architecture and coding patterns to reduce the impact of security issues Be security subject matter experts for our tech stack and products This role can be based out of any MongoDB U.S. office or remotely within the United States. Who You Are With a strong security engineering background, you’re looking for a role that gives you the freedom to increase MongoDB’s resonance with customers by strengthening our core database products. You’re passionate about solving hard security engineering problems while putting a strong emphasis on customer experience, leveraging your own significant experience. You enjoy collaborating with different teams to innovate and implement pragmatic solutions. Responsibilities You will take ownership, define strategy, and drive improvement for parts of our program such as fuzzing, threat modeling, secrets management, or container security You will support engineering teams when they respond to security issues, such as providing risk analysis and proof of concept Advocate for and contribute to complex security projects from inception through completion Drive architecture, patterns, and processes across Server Engineering that make security the easiest path Partner closely with engineering teams to

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Senior IT Internal Auditor, you will serve as a technical lead and subject matter resource on an agile, high-impact team operating across complex, technology, cybersecurity, and AI-related audit engagements. Reporting to the Internal Audit Manager, you will independently drive audit execution across Technology Data & Insights (TDI), Security, Engineering, and cross-functional business stakeholders — with minimal supervision. This role requires a practitioner who can move beyond task execution: you will contextualize control gaps within Okta's broader risk and governance landscape, mentor junior team members, and bring a continuous improvement mindset to everything you deliver. Company Description Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while still enforcing strong security protections. It integrates directly with an organization's existing directories and identity systems. Because Okta runs on an integrated platform, organizations can implement the service quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit: https://www.okta.com. What You Will Own Audit Planning & Risk Assessment Independently lead techn

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Sr Director of Global Deal Strategy Opportunity Okta is seeking a Sr Director of Global Deal Strategy to lead a high-impact global function at the center of our commercial engine. This leader will shape how Okta structures, evaluates, and executes strategic and complex transactions, while building the operating model, governance, and team required to scale with the business. This role is equal parts strategist, operator, and trusted business partner. You will work closely with Sales leadership and cross-functional partners across Finance, Legal, Revenue, Product, and our internal systems and technology team to improve deal quality, accelerate velocity, and ensure commercial decisions align with Okta’s growth, profitability, and risk objectives. What you’ll be doing Strategic Deal Leadership Lead Okta’s global deal strategy vision, operating model, and engagement framework across regions, segments, and routes to market. Serve as a trusted advisor to Sales leadership on strategic, competitive, and non-standard deals. Act as a senior escalation point on high-value, high-risk, and business-critical transactions, balancing growth, customer outcomes, profitability, and risk. Commercial Governance & Deal Structuring Establish and evolve global guardrails for pricing, discounting, approvals, exception handling, and non-standard commercial structures, in alignment with our Pricing & Packaging team. Partner with Finance, Legal, Revenue, Product, and

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Healthcare & Community Access is redefining how risk-bearing provider organizations, health plans, and community organizations think about transportation. We partner with healthcare organizations to solve real access challenges — connecting patients, employees, and communities to the care and resources they need. Our work is meaningful, fast-moving, and high-impact. We're looking for a driven, proactive, and curious Account Manager to join our Strategic Partnerships team. You'll manage and grow a portfolio of key healthcare partners, serve as a trusted advisor, and play a central role in expanding Lyft's footprint in one of the most important sectors we serve. Responsibilities: Own relationships across a portfolio of strategic healthcare partners and Home & Community Based Services (HCBS) partners, serving as their primary point of contact and trusted advisor Drive quarterly revenue goals by expanding existing partnerships and identifying new business opportunities within identified segments Partner with engineering and product teams to guide technical integrations, ensuring partners are set up for success and fully leveraging Lyft's API platform capabilities Develop a deep understanding of each partner's business, goals, and challenges — using data to uncover opportunities for growth and operational improvement Build expertise in healthcare transportation to anticipate partner needs and add strategic value beyond day-to-day account management Collaborate cross-functionally with teams across strategy, product, marketing, and legal to deliver for your partners Lead change management efforts and proactively identify ways to improve processes and drive efficiency Maintain accurate forecasts and pipeline management in Salesforce CRM Experience: 4+ years of experience in account management, b

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Healthcare & Community Access is redefining how risk-bearing provider organizations, health plans, and community organizations think about transportation. We partner with healthcare organizations to solve real access challenges — connecting patients, employees, and communities to the care and resources they need. Our work is meaningful, fast-moving, and high-impact. We're looking for a driven, proactive, and curious Account Manager to join our Strategic Partnerships team. You'll manage and grow a portfolio of key healthcare partners, serve as a trusted advisor, and play a central role in expanding Lyft's footprint in one of the most important sectors we serve. Responsibilities: Own relationships across a portfolio of strategic healthcare partners and Home & Community Based Services (HCBS) partners, serving as their primary point of contact and trusted advisor Drive quarterly revenue goals by expanding existing partnerships and identifying new business opportunities within identified segments Partner with engineering and product teams to guide technical integrations, ensuring partners are set up for success and fully leveraging Lyft's API platform capabilities Develop a deep understanding of each partner's business, goals, and challenges — using data to uncover opportunities for growth and operational improvement Build expertise in healthcare transportation to anticipate partner needs and add strategic value beyond day-to-day account management Collaborate cross-functionally with teams across strategy, product, marketing, and legal to deliver for your partners Lead change management efforts and proactively identify ways to improve processes and drive efficiency Maintain accurate forecasts and pipeline management in Salesforce CRM Experience: 4+ years of experience in account management, b

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Money as a Service (MaaS) oversees a diverse portfolio of Stripe's core products and platforms, and our vision is to become the financial operating system for platforms and marketplaces globally. These offerings facilitate the global movement and management of funds for users. The teams that fall under the MaaS umbrella are Connect, Money Management, and Crypto. Together, these teams work to ensure Stripe users have the robust financial infrastructure and tools they need to power their businesses on a global scale. What you’ll do As a TPM, you will play a key role leading complex programs across multiple engineering, product and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users. Responsibilities Drive functional and technical delivery of key team and org-wide programs/initiatives. Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion. Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria. Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficie

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Procurement is part of Stripe Finance and owns the full supplier lifecycle and buying journey. The team sources and evaluates new vendors, renews and negotiates contracts with existing suppliers, and leads third‑party risk management and compliance activities to ensure suppliers meet Stripe’s standards. Procurement also drafts, reviews, and approves supplier contract structures and terms, aligned with Stripe’s risk appetite and legal requirements. What you’ll do We are looking for an experienced Sourcing professional to focus on establishing trusted business partner relationships in the technology space at Stripe with a “users first” approach to ensure early and active participation across the full lifecycle of strategic sourcing and procurement, including: category planning, sourcing strategies, RFx execution, supplier evaluation and selection, contract negotiations and management, and continuous improvements. You will play a critical role in ensuring Stripe's procurement aligns with our operational principles by contributing to our sustainable growth while fostering strong, ethical supplier relationships. Experience with complex software negotiations is required. Responsibilities Develop and execute strategic sourcing plans for designated categories, identifying opportunities for cost reduction, quality improvement, and process efficiencies Lead supplier selection, assessment, and contract negotiation processes, ensuring compliance with St

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Risk Data Science team builds the data foundations, models, and measurement frameworks that power Stripe's risk and product decisions — from underwriting and reserves to merchant interventions and enablements. We're at an inflection point: as Stripe increasingly offers risk capabilities as a product to platforms and users, we need a data leader to shape how we build, measure, and evolve our risk data strategy across the What you’ll do We are looking for an experienced data analyst to drive the data strategy for our risk as a product offering. Define the metrics, data products, and analytical frameworks needed as Stripe brings risk capabilities to platforms and connected accounts at scale. Partner with Product, Engineering, and Risk leadership to ensure data investments align with the product roadmap. You will design metrics, pipelines, and data products that serve as the analytical backbone for risk decisioning. You will own the definition, reliability, and visibility of our most important risk metrics. Establish a canonical set of north star and operational metrics and ensure they are trustworthy, well-documented, and consistently surfaced to the right audiences. Build and maintain the infrastructure that keeps these metrics accurate as our data and product landscape evolves, including clear ownership, alerting on regressions, and scalable pipelines that reduce the cost of keeping insights current. You will also own and evolve Str

About the Role OpenAI's ads business is scaling quickly. As the Data Scientist for Ads Demand, you will build the measurement and insight foundation for understanding demand health and advertiser value across the marketplace. You will partner closely with Ads Sales leadership and Ads Product leadership—along with Marketing Science and product and sales teams—to diagnose advertiser performance, define benchmarks, identify growth opportunities, and turn advertiser feedback into product priorities. Your work will shape demand strategy, improve advertiser outcomes, and help OpenAI build for its most valuable advertisers. What You'll Do Demand Health & Measurement Define the North Star metrics, diagnostic framework, and measurement strategy for demand health across the ads system. Build the operating view of demand across spend, active advertisers, retention, budget utilization, delivery, concentration, and mix; identify emerging risks and opportunities. Diagnose changes in demand through cohort analysis, decomposition, experimentation, and causal methods, translating findings into clear actions for Sales and Product leadership. Advertiser Performance & Benchmarks Own the end-to-end view of advertiser outcomes—including delivery, ROAS, conversion performance, retention, and budget efficiency—for individual advertisers and key cohorts. Establish actionable benchmarks by objective, vertical, advertiser size, geography, maturity, and product adoption, with statistically sound peer comparisons. Develop early-warning signals and opportunity scoring that help sales teams surface under-delivery, performance risk, and advertiser growth potential. Set standards for metric definitions, data quality, and interpretation so leaders can separate real marketplace changes from seasonality, selection effects, and measurement artifacts. Insights, Adoption & Advertiser Feedback Partner with Marketing Science, Sales, and Product to translate analysis into credible advertiser-fac

About the Team The GTM Data Science team partners with Go-to-Market, Technical Success, Product, Engineering, RevOps, and Strategic Finance to build the shared intelligence layer for OpenAI's B2B business. The team turns product usage, customer behavior, revenue, field activity, and customer feedback into rigorous insight products that help leaders and field teams understand where customers are succeeding, where adoption is blocked, and what actions will accelerate durable growth. We are building systems that make customer intelligence proactive: surfacing risk, expansion potential, product gaps, and repeatable playbooks before they show up as escalations or missed opportunities. About the Role As the Applied Data Science & Insights Lead for GTM Intelligence Solutions and Technical Success, you will be a hands-on technical leader responsible for shaping how OpenAI measures, understands, and improves customer adoption across our B2B products. You will build AI/ML-powered intelligence products that connect account health, product usage, customer lifecycle, support tier, qualitative sentiment, commercial context, and field actions into a practical operating system for GTM and Technical Success. This role will build the data science foundation for Technical Success: defining the metrics, models, operating insights, and decision systems that help the team scale customer adoption and expansion with rigor. You will also be expected to build and lead a small mighty team over time: setting direction, hiring and developing talent, creating operating cadences, and holding a high bar for technical rigor and business impact. You will lead the development of models, metrics, and decision systems that recommend what GTM and Technical Success teams should do next, explain why, and measure whether those interventions worked. Your work will help customers move from pilots to production, deepen usage across products, identify high-value use cases, reduce churn risk, and create a f