About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Responsibilities Plan and execute manual test strategies for Layer 2/Layer 3 switching platforms, ProAV (Audio/Video over IP), and associated UI software. Validate features related to VLAN, QoS, IGMP snooping, multicast routing, Dante, and network-based audio/video control protocols. Design and maintain test cases in collaboration with developers, product managers, and system architects. Perform functional, regression, performance, and stress testing on web interfaces, mobile apps, and embedded device firmware. Log detailed and reproducible issues in Jira; verify fixes and provide input on root cause analysis. Analyze system behavior across multiple platforms (Web, Mobile, Networked Devices). Contribute to test documentation including test plans, bug reports, and test summaries. Requirements 3+ years of experience in manual QA for Networking products or ProAV systems Solid understanding of QA methodologies, test case management tools (TestRail, Zephyr, etc.). Hands-on experience with Jira and Confluence. Familiarity with networking concepts (VLANs, switching, routing, WiFi, VPNs, OSI model). Exposure to AV protocols and devices such as Dante, Q-Sys, Crestron . Strong analytical skills and attention to detail. Fluency in English and Romanian (written and spoken). Ability to work effectively in a collaborati
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About the Role We are looking for a highly capable Senior Strategy PMO / Project Manager to join our CEO Office / Intelligence & Performance (IP) team . This role goes beyond traditional project management — you will operate at the intersection of strategy, execution, and organizational scaling , partnering closely with senior leadership to drive high-impact, cross-functional initiatives spanning growth, platform risk, and trading product experience . This is a high-exposure, high-intensity role suited for candidates who are genuinely hungry to build something meaningful — comfortable navigating ambiguity, complexity, and executive-level expectations, and willing to fight for outcomes rather than just manage process. Responsibilities Drive end-to-end planning and execution of company-level strategic initiatives, spanning growth, platform risk, trading product experience , and organizational transformation. Own the health and evolution of core trading/platform experience — identifying friction points across the user trading journey and driving cross-functional fixes at the root-cause level, not surface patches. Partner with senior leadership to translate high-level strategy into executable roadmaps and delivery mechanisms. Establish and continuously refine project governance frameworks to improve execution efficiency, visibility, and accountability across teams. Identify cross-team bottlenecks and systemic risk/inefficiency, and drive structural solutions rather than one-off fixes. Lead high-complexity, cross-functional programs (e.g., growth platforms, platform risk controls, trading systems, or platform-level transformations). Support and accelerate company-wide AI transformation initiatives, including: Driving AI adoption across product and operational workflows Coordinating cross-functional AI pilots and scaling best practices Building execution frameworks for AI-enabled delivery models Provide clear executive-level updates on progress, risks, and trade-offs,
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do Responsibilities • Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors • Conduct investigations on merchant accounts to support financial partner requirements • Assess risk factors and trends of potentially fraudulent activity • Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience • Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance • Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team Who you are We're looking for someone who meets the minimum requirements
Support Engineer at Cleo (India) Bengaluru Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry’s most complete and flexible integration offerings, we are helping our clients build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow. In a nutshell, Cleo is a rapidly growing category leader in ecosystem integration software and we have experienced tremendous growth over recent years. Responsibilities will include but not be limited to: Mandatory Skills: Experience with EDI mapping (EDI to XML, EDI to flat file etc.) Good understanding of ANSI X12 and EDIFACT standards. Experience with XML, flat files and spreadsheets. Experience with transfer protocols such AS2, FTP/s, SFTP and HTTP/s. Team player with good written and verbal communication skills. Analytical and problem-solving skills. Desired Skills: Exposure to basic API concepts Exposure to basic database concepts and SQL queries. Preferred Skills: Experience in B2B/EDI Support role Experience in Cleo Products Key Responsibilities: Manage the CIC environment within Cleo B2B Cloud systems. Respond to incidents and/or event-driven alerts and troubleshoot customer issues. Investigate data related EDI issues and inform the customers with the root cause. Bug-fixes for the EDI translation issues identified in production. Trading partner on-boarding and creation of SFTP/AS2 setups. Work effectively with other internal departments to ensure the highes
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Account Abuse team is tasked with ensuring Anthropic’s computing capacity is allocated fairly, minimizing resources available to bad actors and preventing them from coming back. As a software engineer on this team, you will build systems that gather and analyze signals at scale, balancing tradeoffs and coordinating closely with stakeholder teams throughout the company. The ideal candidate can see things from opponents’ perspectives, understand their means and motives, and anticipate their responses to countermeasures. Responsibilities: Ability to think and respond quickly in a rapidly-changing greenfield environment Jumping into other teams’ code to identify key points to gather signals or introduce interventions with minimal impact on their systems’ stability, complexity, or overall architecture Integration with third-party data-enrichment vendors Creating monitoring dashboards, alerts, and internal admin UX Working closely with our data scientists to maintain situational awareness of our current usage patterns and trends, and with our Policy & Enforcement team to maximize the impact of their human-review availability Building robust and reliable multi-layered defenses Lead root cause analyses and deep-dive investigations into account activity to identify abuse patterns, uncover emerging attack vectors, and inform both immediate enforcement actions and longer-term systemic defenses You may be a good fit if you have: A Bachelor’s degree in Computer Science, Software Engineering or comparable experience Proficiency in Python, SQL, and data analysis tools. Strong communication skills and ability to explain complex
EnCharge AI is a leader in advanced AI hardware and software systems for edge-to-cloud computing. EnCharge’s robust and scalable next-generation in-memory computing technology provides orders-of-magnitude higher compute efficiency and density compared to today’s best-in-class solutions. The high-performance architecture is coupled with seamless software integration and will enable the immense potential of AI to be accessible in power, energy, and space constrained applications. EnCharge AI launched in 2022 and is led by veteran technologists with backgrounds in semiconductor design and AI systems. Job Description : Lead DFT Engineer (Edge Computing) Developing silicon for Edge Computing isn't just about speed; it’s about balancing high-performance data processing with extreme power efficiency and reliability in remote environments. As the Design for Test (DFT) Lead, you will be the architect of our testing strategy, ensuring our data center chips are flawlessly manufacturable and resilient enough for edge deployment. Key Responsibilities Architectural Leadership: Define and implement the end-to-end DFT architecture for complex SoCs, including Hierarchical DFT, Scan compression, Boundary Scan and MBIST. Edge-Specific Reliability: Develop strategies for In-System Test (IST) and power-on self-test (POST) to ensure chip health in remote edge data centers. Implementation & Flow: Oversee scan insertion, ATPG (Stuck-at, Transition, Path Delay), and Memory /Logic BIST. Cross-Functional Synergy: Collaborate with Design, Physical Design, and Yield teams to ensure high test coverage while minimizing area overhead and power impact as well as timing analysis . Post-Silicon Validation: Lead the bring-up and debug phase on ATE (Automated Test Equipment) to root-cause silicon failures and optimize test time. Technical Requirements Experience: 12+ years in DFT, with at least 2 years in a leadership or principal role. Tools: Mastery of industry-standard
About Atomic Industries Atomic Industries is reinventing how the world makes things. From cars and aerospace systems to medical devices and packaging, most physical goods begin life in a mold or are shaped by a manufacturing tool. Producing these tools has always been slow, manual, and dependent on scarce expertise, taking weeks or months. We’re changing that. At our Detroit headquarters, we combine the industrial DNA of America’s manufacturing heartland with the speed, intelligence, and precision of Silicon Valley. Our AI-driven platform tackles the hardest problems in geometry, process planning, and fabrication, collapsing production timelines from months to days and soon, minutes. We don’t just build software; we run a fully operational factory where our technology produces production-grade tooling every week, enabling tight feedback loops and rapid iteration. Backed by top-tier investors, we’re restoring speed, flexibility, and capability to the American industrial base. Our mission is to make manufacturing as agile and scalable as the digital world, and in doing so, rebuild the infrastructure of the physical economy. Position Overview We’re hiring a Senior Injection Molding Maintenance Technician to lead preventative, corrective, and emergency maintenance across our molding operations. You’ll be responsible for keeping our presses, robotics, and support equipment running at peak performance with minimal downtime. This is a hands-on role requiring deep mechanical, electrical, and hydraulic knowledge—especially with large-tonnage machines (500T–2000T). You’ll also play a key role in shaping our PM program, tracking downtime data, and helping scale a next-generation factory. Key Responsibilities Troubleshoot, diagnose, and repair injection molding machines (190T–2000T), robots, dryers, chillers, and other auxiliary equipment Perform mechanical, electrical, pneumatic, and hydraulic repairs with minimal supervision Develop and execute preventive m
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team's mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payment use cases that are right for their business model, whether it's creating a superb retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. What you'll do Responsibilities Own complex connectivity investigations end-to-end across merchant networks , Wi-Fi, LAN, LTE/5G, ISPs, routers, firewalls, VPNs, Stripe Terminal hardware, SDKs, cloud-based device management and third-party connectivity partners, leading technical troubleshooting until the true root cause is identified and a sustainable resolution is delivered. Partner cross-functionally with Product, Engineering, Technical Support, Product Support Operations, Solutions Architecture, Sales and third-party connectivity providers to coordinate complex incidents, align stakeholders, remove blockers and drive product, engineering or partner improvements that enhance the Stripe Terminal support experience. Drive operational excellence by creating runbooks, troubleshooting guides, AI-assisted diagnostics, dashboards, support processes, documentation and enablement material that empower the wider Support organization to resolve issues independently and continuo
About the role We are looking for a Principal Employee Relations Partner to serve as the primary advisor and escalation point for complex employee relations issues across the organization. The role will report into the People Partner team, and act as a strategic partner to People Partners cross-functional teams, balancing risk management, compliance, and cultural alignment while fostering a fair, inclusive, and consistent employee experience. In this role, you can expect to Own the intake, assessment, investigation, and resolution of complex employee relations issues, including employee complaints, misconduct, performance concerns, policy violations, and sensitive workplace conflicts. Serve as the escalation point for high-risk or ambiguous matters, providing clear guidance on investigation strategy, risk exposure, and recommended outcomes. Conduct and oversee thorough, unbiased, and timely investigations, ensuring appropriate scoping, evidence gathering, documentation, findings, and closure aligned with Legal and company standards. Provide expert consultation to People Partners and business leaders on employee relations risks, employment law considerations, corrective action, and decision-making. Drive excellence in ER documentation and case management, ensuring accurate, consistent, and defensible records across all cases; maintain clear rationales for findings, actions, and outcomes. Analyze ER data, complaint trends, and investigation outcomes to identify root causes, systemic issues, and emerging risks, and recommend preventative or scalable solutions. Partner with People Partners to coach managers and leaders on effective conflict resolution, performance management, employee communications, and early intervention strategies. Collaborate closely with Legal, People Operations, Compliance, and Benefits to ensure equitable outcomes, alignment on policy interpretation, and consistency across the organization. Ensure employee relations programs and policies comply w
*Remote - Brazil & Argentina* Who Are We? Thanx is a leading loyalty and guest engagement platform for restaurants. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty tools focused on access, status, and personalization over rote discounts. Thanx’s proprietary credit card tokenization technology dramatically increases the volume and accuracy of purchase data which sits at the core of our CRM suite of tools and our app and web-based ordering experiences deliver industry-leading conversion and repeat purchasing. We were named to Nation’s Restaurant News “2020 Power List” as one of the 50 most influential innovators in food-service. Thanx has gained the investment of prominent venture and growth equity luminaries, having raised more than $30M from elite investors such as M33 Growth, Ribbit Capital, and Sequoia Capital. Core to our success is a culture that has attracted some of the best talent from across the country; we are proud of incredibly strong employee tenure, track record of internal promotions, and impressive alumni network. We credit our cultural “core behaviors” with these accomplishments: Think Boldly, Execute Reliably, Focus on What Matters, Say “Thanx” Genuinely, Encourage Diverse Perspectives, and Lead, Virtually. Key Responsibilities Build scalable, maintainable software solutions across the entire stack Develop using AI augmented workflows. Our engineers use Claude Code as their primary development tool with MCP connections to production data, Jira, Notion, Sentry, and Datadog. We expect engineers to actively leverage and improve these workflows. Diagnose bugs and address root causes to enhance stability; participate in on call rotations Actively engage in code reviews and technical discussions Systematically identify and mitigate technical debt Stay current with emerging technologies and participate in learning opportunities
** Remote - Brazil & Argentina** Who Are We? Thanx is a leading loyalty and guest engagement platform for restaurants. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty tools focused on access, status, and personalization over rote discounts. Thanx’s proprietary credit card tokenization technology dramatically increases the volume and accuracy of purchase data which sits at the core of our CRM suite of tools and our app and web-based ordering experiences deliver industry-leading conversion and repeat purchasing. We were named to Nation’s Restaurant News “2020 Power List” as one of the 50 most influential innovators in food-service. Thanx has gained the investment of prominent venture and growth equity luminaries, having raised more than $30M from elite investors such as M33 Growth, Ribbit Capital, and Sequoia Capital. Core to our success is a culture that has attracted some of the best talent from across the country; we are proud of incredibly strong employee tenure, track record of internal promotions, and impressive alumni network. We credit our cultural “core behaviors” with these accomplishments: Think Boldly, Execute Reliably, Focus on What Matters, Say “Thanx” Genuinely, Encourage Diverse Perspectives, and Lead, Virtually. Key Responsibilities Build scalable, maintainable software solutions across the entire stack Develop using AI augmented workflows. Our engineers use Claude Code as their primary development tool with MCP connections to production data, Jira, Notion, Sentry, and Datadog. We expect engineers to actively leverage and improve these workflows. Diagnose bugs and address root causes to enhance stability; participate in on call rotations Actively engage in code reviews and technical discussions Systematically identify and mitigate technical debt Stay current with emerging technologies and participate in learning opportuniti
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The mission of Fraud Operations is to act as guardians of the global financial ecosystem by proactively reducing fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. Fraud Ops is responsible for developing and maintaining scalable processes related to fraud analysis, card testing, account takeover, and financial partner investigation requests. We strive to improve manual fraud decisioning and enhance support experiences for users impacted by fraud decisions, all while enabling healthy growth for the business. What you'll do As a Payments Fraud Investigator, you will play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You will conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential in developing and enhancing investigative processes and programs. Responsibilities • Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors. • Lead root cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders. • Drive cross-functional project
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role Location: Altrincham Shift Pattern: Rotational Our fulfilment operations rely on engineering and automation to keep customer orders moving through our sites every day. As a Shift Engineer, you'll play a key role in keeping that operation running – working hands-on with automated equipment, solving technical problems and continuously improving the reliability and performance of our systems. This is more than a reactive maintenance role. Alongside responding to live engineering issues, you'll have the opportunity to investigate recurring faults, improve preventative maintenance, carry out root cause analysis and contribute to continuous improvement and engineering projects across the site. You'll be working in a fast-paced fulfilment environment where Engineering and Operations work closely together. You'll use your technical expertise to keep equipment performing at its best, while looking beyond the immediate fix to identify opportunities to improve reliability, efficiency and performance. We're looking for an engineer who enjoys getting hands-on, solving problems and understanding why something has failed – not just getting it running again. What You'll Be Doing You'll be part of the site Engineering team, providing hands-on technical support and helping us maintain a safe, reliable and high-performing operation. Your role will include: Diagnosing and resolving electrical, mechanical and controls-related faults acros
About us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. About the role We’re seeking a Quality Leader to design, scale, and manage a world-class quality framework across all support functions (Customer and Partner Support). You will own the end-to-end quality program, drive measurable improvements, and embed a strong culture of accountability, coaching, and continuous feedback. This is a critical leadership role aimed at transforming quality from a compliance checkbox to a strategic performance enabler. This role will be based in our Cairo office and will be an onsite role. Your Responsibilities 1. Strategy & Governance Enhance the existing quality framework to be aligned with Tamara’s customer obsession and COPC standards. Define clear quality KPIs, sampling methodologies, and audit scope by channel (chat, email, phone, social, partner support). Create a governance model linking quality to CSAT, FCR, DSAT root causes, and operations KPIs. 2. Team Management Lead a team of quality specialists and auditors. Define team capacity models and performance scorecards. Embed regular calibration sessions with Ops, Training, and Product. 3. Framework & Tools Lead the implementation or optimization of the quality management system. Create audit templates, rubrics, and "What Good Looks Like" playbooks per line of business. Collaborate with BI to build quality dashboards. 4. Insights & Continuous Improvement Conduct deep-dive analysis on DSAT, repeat contacts, and poor quality audits to identify systemic gaps.
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Urban Solutions (LUS) is North America’s leader in micromobility. We own, operate, or provide hardware and software solutions for bikeshare and scootershare programs in 50+ global markets including Montreal, Toronto, London, New York City, Mexico City and others. Our rapidly growing active fleet includes state-of-the-art charging stations, electric bikes, and scooters, and services hundreds of millions of rides per year. Data and analytics are at the heart of Lyft's products and decision-making. You will play a key role in shaping the future of bikeshare by leveraging data to improve the performance of our bikeshare and scooter markets. A successful candidate thrives in a dynamic and collaborative environment, has a natural curiosity, and isn’t afraid to dive deep. In this role, you will collaborate closely with Operations, Policy, Engineering, Product and Finance teams to drive data-informed strategies that align our operations and products with city transportation goals and user needs. You will work in a fast-paced environment where analytical insights directly impact decisions ranging from pricing and product features to long-term investments in bikesharing infrastructure. We’re looking for a passionate and driven Data Analyst to tackle some of the most complex and impactful challenges in micromobility. If you’re excited about shaping the future of urban mobility through data, we’d love to hear from you. Responsibilities: Partner with Product, Engineering, Policy, Operations, Finance and other cross-functional stakeholders on initiatives to conduct deep-dive analyses to root cause issues and propose solutions Develop frameworks, business logic and scalable processes to streamline reporting and drive decision-making Forecast operational requirements and investments needed to
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