Sales Director At Retail Insights Jobs

We are Datadog's in-house product experts. The Technical Solutions (TS) team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Field CTOs are part of the broader Product Solutions Architecture (PSA) organization, serving as technical multipliers and trusted advisors to our customers' most senior decision makers and key executive stakeholders. They align customer ambitions with Datadog’s technology roadmap, enabling digital transformation while driving sustained growth for both our customers and Datadog. As Datadog continues to scale, we are creating a Field CTO role to lead our GTM technical strategy for the entire Japan region - establishing thought leadership, building the long-term strategic case for Datadog, and expanding our footprint in the market. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: C-Level : Strategically guide CIO/CTO/CEO/CISO-level customer and prospect executives in rationalizing their adoption journey, investment and operationalizing of observability. GTM : Identifies industry specific trends and their impact and potential during Customers engagements, feeding the top-of-funnel for Product, GTM, BVA and Architecture teams. Co-create industry solutions via collaboration with Product SAs and Product Management. Leadership : Demonstrate Datadog's platform as well as thought leadership in Observability and Security, emphasizing our advanced solutions, industry best practices, and dedication to providing organizations with superior visibility and management of their at scale environments. Advisory : Be a trusted advisor to Sales leaders as well as customer and prospect executives on ROI, value realization and white-space analysis. Assist with opp

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers in Indonesia. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers in Indonesia. Proactively build relationships with customers to achieve loyalty and advocacy within their organization Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal) Own and project manage the on-boarding process for new customers Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform offerings Who You Are: Customer-centric with 3+ years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with excep

Field CTOはDatadogの社内プロダクトエキスパートとして、Technical Solutions（TS）チームを通じて、見込み顧客への提案活動および既存顧客の成功支援を行い、Datadogのグローバルな成長を支えています。 Field CTOは、Product Solutions Architecture（PSA）組織の一員として、技術的な知見をもとにお客様の経営層や意思決定者に対する信頼できるアドバイザーとして活動します。お客様のビジネス目標とDatadogのプロダクト戦略を結びつけ、デジタルトランスフォーメーションの推進と、双方にとっての持続的な成長の実現に貢献します。 Datadogのさらなる事業拡大に伴い、日本市場全体のGo-To-Market（GTM）における技術戦略をリードするField CTOポジションを新設します。本ポジションでは、業界におけるリーダーシップの確立（対外発信・エバンジェリズム）、中長期的な戦略的価値提案の推進、ならびに市場におけるプレゼンスの拡大を担っていただきます。 Datadogでは、オフィスカルチャーを大切にしています。オフィスで築かれる人間関係やコラボレーション、そしてそこから生まれる創造性に価値を置いています。当社はハイブリッドワーク体制を採用しており、Datadogの社員一人ひとりが自分に最適なワークライフバランスを実現できるようにしています。 What You’ll Do: C-Level: CIO／CTO／CEO／CISOレベルの顧客および見込み顧客のエグゼクティブに対し、戦略的なアドバイザーとして、オブザーバビリティの導入プロセス、投資判断、運用定着に至るまでを戦略的に支援する。 GTM: 顧客とのエンゲージメントを通じて、業界特有のトレンドやその影響・可能性を特定し、Product、GTM、BVA、Architectureチームに対してトップ・オブ・ファネル創出に貢献します。Product SAおよびProduct Managementと連携し、業界向けソリューションを共同で創出します。 Leadership: Datadogプラットフォームの価値を体現するとともに、オブザーバビリティおよびセキュリティ分野におけるソートリーダーシップを発揮します。高度なソリューション、業界のベストプラクティス、大規模環境における優れた可視性と管理を提供する当社の取り組みを強調します。 Advisory: ROI（投資対効果）、価値実現、ホワイトスペース分析に関して、Salesリーダーおよび顧客・見込み顧客のエグゼクティブにとって信頼できるアドバイザーとなります。専門とする業界領域において、個別顧客の案件戦略および導入戦略を支援します。 Collaboration: Product Solutions Architecture（PSA）、Sales、Sales Engineering、Marketingと連携し、実務担当者および経済的意思決定者を含む幅広いオーディエンスに対して、質の高い技術的支援を提供する。 Presentations: 戦略的顧客のニーズにDatadogがどのように応えるかを示すため、アーキテクチャおよびデザインに関するエンゲージメントを主導します。また、DatadogのExecutive Briefing Center（EBC）において、著名な顧客や見込み顧客とともに、全体アーキテクチャ、オブザーバビリティのベストプラクティス、業界トレンドに関するエグゼクティブ向けブリーフィングに参加します。 Hiring: Product Solutions ArchitectureおよびField CTOチームにおける優秀な人材の採用活動において、リーダーシップを支援します。 Who You Are 業界経験: エンタープライズアーキテクチャ、または大規模なアプリケーションアーキテクチャ分野で15年以上の豊富な経験を有し、実際のユースケースに基づいてアーキテクチャを設計・適用できる能力を持つこと。加えて、日本市場の顧客におけるオブザーバビリティ領域、クラウド、および技術変革に関する深い知見を有すること。 戦略的思考力: 多様な技術的およびビジネス上の課題に対して、長期的かつ創造的に思考できる能力。 ステークホルダーマネジメント: 大規模エンタープライズ組織において、VP以上およびCレベルの主要ステークホルダーと対話し、影響力を発揮してきた経験。 テクノロジスト: 高い技術力を備えたハンズオン型のリーダーとして、組織内のあらゆる階層と信頼関係を構築できる方。 プレゼンテーション能力: 多数の参加者を前にした顧客向けプレゼンテーションに優れ、複雑な技術的詳細の説明から、エグゼ

The product operations team enables product excellence at scale at Datadog. With over thirty standalone products on a single platform, product operations drives consistency, efficiency, and quality across the organization. As a Product Operations Manager, you will help the product organization do its best work. You'll build and scale the processes, frameworks, and cross-functional workflows that enable PMs and their partners to ship effectively. This includes touchpoints with inbound, delivery, outbound workstreams in product development. This is a role for someone who thrives in the space between teams: driving alignment, removing friction, and ensuring that the operational foundations of the product org can keep pace with Datadog's growth. At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own and improve the full Product Development Life Cycle . Own and drive operational excellence for product launches. This includes coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support to ensure we are ready to bring quality products and support to our customers. Build AI-powered workflows and agents that automate and accelerate operational work. From customer feedback triage to launch tracking to cross-functional reporting, you'll experiment with and deploy AI tools and custom agents to help the product org move faster and smarter. Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team. Drive centralized product knowledge and enablement , ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed and making it easily discoverable. Analyze and quantify product signals. Query pro

Developers are shipping more code than ever, accelerated by AI-assisted development and increasingly complex software delivery workflows. As a Product Manager II on the Developer Engagement team, you'll help bring Datadog's insights and automation directly into the tools developers use every day, making software delivery faster, safer, and more efficient. You'll define customer-facing experiences that connect Datadog's observability, CI/CD, testing, security, and AI capabilities with pull requests, code reviews, and developer workflows. This role offers the opportunity to work closely with customers, engineering, design, and go-to-market teams while shaping the future of software delivery for developers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with customers, developers, platform engineering teams, and internal stakeholders to understand software delivery challenges and identify opportunities to improve developer workflows. Own the product strategy and roadmap for developer-facing experiences within pull requests, code reviews, and source code management platforms. Collaborate across Software Delivery products to surface actionable insights from CI/CD Optimization, Test Optimization, Code Coverage, Code Security, Deployment Gates, Bits AI, and future capabilities. Work across source code ecosystems including GitHub, GitLab, Azure DevOps, Bitbucket, and enterprise environments to deliver scalable integrations. Partner with engineering teams to connect Datadog signals with recommendations, AI-assisted workflows, generated fixes, and future automated remediation experiences. Measure product success using customer adoption, engagement, feedback, and business outcomes while partnering with Sales, Product Marketing, Solutions Engineering, Custo

Individual Contributor JD: We are looking for a motivated Channel Partner professional to help grow and manage our partner ecosystem by identifying, onboarding, and enabling partners for long-term success. This role will focus on building strong relationships with resellers, managed service providers (MSPs), and regional partners to drive customer adoption and revenue growth. This is a great opportunity to join a fast-growing cloud software company, gain exposure to a high-impact ecosystem role, and contribute directly to Datadog’s growth across the region. At Datadog, we value our office culture — the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify, recruit, and onboard new channel partners to support regional growth Enable and support existing partners through training, account alignment, and co-selling activities Build and maintain strong day-to-day relationships with partners Collaborate with Datadog sales teams to identify and drive partner-influenced opportunities Coordinate partner activities including enablement sessions, pipeline reviews, and joint account planning Support marketing and demand generation activities with partners Track partner performance, pipeline contribution, and engagement metrics Help drive partner-sourced pipeline and revenue growth across the region Who You Are: 3+ years of experience in channel sales, partner management, or business development within a technology or SaaS company Experience working with resellers, MSPs, or regional channel partners Strong communication and relationship-building skills Ability to collaborate effectively with sales and cross-functional teams Organized and capable of managing multiple partner relationships simultaneously Comfortable learning technical concepts and positioning value to partners and customers Willingness to travel up to

Our Channels &amp; Alliances Team’s charter builds and activates a strategic, differentiated and high-impact partner ecosystem for our best-of-breed multi-cloud monitoring product, one partner at a time. As a Senior Partner Manager, you will recruit and develop channel partners that drive new customer adoption and revenue, including Regional and Global Systems Integrators, Managed Service Providers, and Value Added Resellers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify and recruit new strategic channel partners to drive revenue growth Enable and activate existing partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: Experienced in 7+ years of partner-facing, quota-carrying business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships<

We are looking for an experienced Principal Partner Manager to build and accelerate growth with our top security-focused channel partners in EMEA. Our ultimate goal is building channels and alliances that drive new customer adoption and revenue. In this role, you will drive Datadog’s business relationships by analyzing partner business performance, identifying methods of increasing partner and Datadog returns, and identifying opportunities with your named partners to position Datadog as the observability & cloud security platform of choice for their install base, programs & contracts. This is a great opportunity for you to join a high-growth cloud software company and help blaze the path for our company's expansion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the top cloud security-focused channel partner relationships Drive net new and expansion revenue through our top established and strategic cloud security partners Recruit and onboard new security-focused partners aligning to Datadog’s Ideal Partner Profile Oversee Datadog Partner Agreement process and, if needed, collaborate with Datadog Legal Work with partners to develop partner-led insertion points, including joint solution and services offerings Enable and activate existing partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Generate partner-sourced net-new sales pipeline and revenue Who You Are: 5+ years of partner-facing, quota-carrying experience in the cyber security and/or cloud security SaaS industry Proven experience in driving sales opportunities from lead generation to closure, eff

Datadog's Finance team partners with stakeholders across the organization, providing commercial, operational, and analytical support to ensure that Datadog’s business continues its rapid and efficient growth. We are seeking a dynamic and detail-oriented Senior Accountant to join our growing accounting team. This role is an excellent opportunity for an accounting professional to play a key part in a fast-paced, high-growth environment. The ideal candidate will have strong leadership skills, a solid understanding of accounting principles, and a passion for ensuring accurate financial reporting. As a Senior Accountant, you will be responsible for assisting in the month-end close process, preparing account reconciliations and financial statement analytics, supporting the preparation of internal reporting packages, supporting external audits, and assisting with ad hoc projects. You will collaborate cross-functionally with teams across the company, contributing to the continuous improvement of processes and internal controls. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own key areas of the monthly, quarterly and annual financial close process, with a primary focus on Sales and Marketing expenses Assist in preparing internal reporting packages, ensuring financial reporting is timely, accurate, and compliant with US GAAP Perform analytics over financial results to ensure completeness and accuracy of financial statements Investigate reporting discrepancies and communicate issues promptly to management Serve as a key point of contact for year-end financial statement audits, quarterly reviews, and internal audit and SOX requests Proactively recommend and implement process improvements to simplify, standardize and streamline accounting efforts Partner with Sales

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Product Solution Architecture team works closely with Datadog customers, Datadog’s Product management, engineering and Tech Solutions teams to help architect and implement the Datadog Solution. The team has grown to cover more than 12 Product Categories and needs a highly motivated, results-oriented individual to help lead the team. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage a team of expert individual contributors, working with Engineering and Product Management on their Product, who help create best practices for adoption of Datadog at scale. Assist in recruiting and hiring of top talent for the team. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities Ensure that your team is aligned to top company initiatives and enabled to work with various Datadog internal and external stakeholders Deliver performance reviews along with collaborating on and executing individual development plans Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Sales, Support, Partners and Customers Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization Participate in Executive Brief conversations with high profile customers and prospects about overall architecture, Observability Best Practices and industry trends Who You Are: 10+ years of experience solving complex problems for customers and a strong kno

Senior Partner Program Manager - Datadog Reseller Program Remote (US) or New York, New York, USA We're looking for an experienced Senior Partner Program Manager to own partner pricing strategy, partner deal support, and pricing enablement across Datadog's Channels & Alliances organization. In this role, you'll serve as the subject matter expert for partner pricing, helping shape how Datadog structures, operationalizes, and scales partner pricing across its ecosystem. You'll act as the primary liaison between Channels & Alliances and Deal Desk, ensuring partner-specific pricing requirements, commercial frameworks, and program considerations are represented in Datadog's broader pricing strategy and processes. You'll support both internal teams and external partners by providing guidance on pricing models, deal structures, incentives, and commercial programs. You'll also own pricing enablement for the partner organization, developing training content and onboarding programs that help Partner Sales Managers confidently navigate Datadog's evolving pricing landscape. This is a highly cross-functional role that requires deep experience with Deal Desk, partner commercial models, and SaaS pricing, along with the ability to translate complex pricing concepts into scalable programs, tools, and training. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Own global partner pricing for the Datadog Partner Network Serve as the Channels & Alliances subject matter expert for partner pricing, commercial frameworks, and deal strategy Act as the primary liaison between Channels & Alliances and Deal Desk for partner-related pricing, discounting, incentives, and program requirements Advise Partner Sales Managers (PSMs) and partners on pricing models, deal structure

Manager, Customer Success As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that’s a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and collaboration it builds, and the creativity it inspires. We operate as a hybrid workplace to help our Datadogs create a work-life harmony that best fits them. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Drive and influence the full renewal and expansion sales cycle Serve as an advisor and role model for exemplary customer service Balance autonomy with effective communication upwards Act as a regional/segment owner and escalation point for relevant matters Motivate CSMs to foster customer relationships that build trust and achieve consistent revenue growth Collaborate cross-functionally to drive positive customer outcomes and solve complex challenges Focus on talent attraction, retention, and development to create high-performance teams Who You Are: Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space 3+ years of experience leading a high-performing team of Customer Success Managers</li&g

As a Finance Systems Analyst, you will play a key role in modernizing Datadog's finance organization through process automation, data analytics, and financial systems optimization. Working within the Finance Systems team, you will partner closely with Accounting, FP&A, Tax, and other finance stakeholders to improve the efficiency, accuracy, and scalability of financial processes and reporting. You will leverage technologies such as AI tools, SQL, Python, Tableau, and financial systems to analyze data, automate workflows, and deliver actionable insights. This role offers an opportunity to help shape how emerging technologies, including AI, transform finance operations while contributing to strategic decision-making across the business. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with Accounting, FP&A, Tax, and other Finance stakeholders to gather requirements and translate business needs into scalable reporting and analytics solutions. Collaborate with cross-functional teams including IT, Business Systems, Sales Systems, and Analytics to drive data and automation initiatives. Build and maintain dashboards and reporting tools that monitor financial and operational performance and support evolving business priorities. Automate recurring finance processes and enhance data workflows using AI tools, data visualization platforms, and custom solutions. Support financial system implementations and upgrades through data migration, mapping, reporting integration, testing, and validation activities. Deliver analytical insights and maintain documentation that enables self-service reporting and informed decision-making across Finance. Who You Are: Have 1-5 years of experience in data analytics, financial systems, finance operations, or a rel

Our Channels & Alliances Team’s charter builds and activates a strategic, differentiated and high-impact partner ecosystem for our best-of-breed multi-cloud monitoring product, one partner at a time. As a Senior Partner Manager, you will recruit and develop channel partners that drive new customer adoption and revenue, including Regional and Global Systems Integrators, Managed Service Providers, and Value Added Resellers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify and recruit new strategic channel partners to drive revenue growth Enable and activate existing partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: Experienced in 7+ years of partner-facing, quota-carrying business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships Able to quickly comprehend technical concepts and architectural scenarios, and explain them to others verbally and in writing Proficiency in managing premier Cloud MSP partners will be advantageous Willing to travel 20-30% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage yo

Senior Partner Program Manager - Strategic Initiatives Remote (US) or New York, New York, USA We're looking for an experienced Senior Partner Program Manager to design, launch, and scale strategic initiatives across Datadog's Channels & Alliances organization. In this role, you'll identify opportunities where targeted partner programs can accelerate business outcomes beyond Datadog's standard partner framework and lead those initiatives from concept to execution. This includes driving growth in a specific region, accelerating adoption of a new product, enabling a strategic collaboration with a partner, or creating a new referral or incentive motion. You'll be responsible for turning partner business opportunities into scalable programs. You'll work closely with partner leaders and cross-functional stakeholders to evaluate opportunities, align teams, execute, and continuously iterate based on performance. This is a highly visible role that requires strategic thinking, strong execution skills, and the ability to influence across a complex organization. This is an opportunity to join a high-growth cloud software company and help shape the future of Datadog's partner ecosystem. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Identify opportunities to accelerate partner-driven growth through targeted programs and initiatives that complement Datadog's standard partner framework Design, launch, and scale custom partner programs that support strategic business priorities, including regional growth initiatives, new product adoption, partner incentives, referral motions, and strategic collaboration agreements Partner with stakeholders across Channels & Alliances, Sales, Deal Desk, Legal, Finance, Operations, Marketing, Product, and Enablement teams to bring p