Sales Excellence Manager Jobs

call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns BPO stands for business process outsourcing, which is a broader term that includes customer-facing and behind-the-scenes tasks like accounting, HR, marketing, and sales. Call centers, on the other hand, primarily focus on customer communication and support. Some job requirements for a call center BPO executive include: 12th pass, Basic computer knowledge, and Basic Excel

BPO telecaller's job is to facilitate communication between a business and its customers by making calls, answering questions, and resolving issues: Outbound calls Make calls to potential or existing customers to promote products or services, generate leads, and meet sales targets Inbound calls Handle calls from customers who have questions, complaints, or need help with products or services Customer service Interact with customers in a friendly, professional manner to address concerns and offer solutions Record keeping Maintain accurate records of interactions

inbound telecaller's job is to handle incoming customer calls, answer questions, and resolve issues. They may also perform other tasks, such as: Customer service: Help customers with inquiries, complaints, and troubleshooting Sales: Generate leads, close sales, and ask for orders Product information: Explain product features, benefits, and pricing Customer data: Collect customer details like names, addresses, and phone numbers Record keeping: Maintain accurate records of customer interactions Customer relationships: Build and maintain positive relationships with customers Sales targets: Meet or exceed sales targets set by the organization Market trends: Stay updated on market trends to better serve customers

Datadog is seeking a Partner Marketing Manager, India to build and lead our go-to-market strategy with key partners across the India region. In this role, you will be the primary marketing driver for our channel and cloud partner ecosystem in India, working closely with the APJ partner marketing team and Channels & Alliances sales to design a prescriptive, regionally-tailored partner strategy that accelerates pipeline and revenue growth. You will join a growing APJ partner marketing organization — currently made up of an APJ lead based in Singapore and individual contributor managers covering ANZ, ASEAN, Korea, and Tokyo — and play a critical role in scaling Datadog's presence in one of our most strategic growth markets. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own and develop a go-to-market strategy with Datadog's key channel and cloud partners across India, tailored to the region's partner ecosystem and business priorities Collaborate closely with the APJ lead, the broader APJ marketing team, and the global partner marketing team to align India's strategy with regional and global priorities Partner with Channels & Alliances sales to identify the highest-impact partners and design joint marketing programs that drive pipeline generation and net-new customer acquisition Plan, execute, and measure integrated partner campaigns and marketing activities, including MDF-funded programs, events, and co-marketing initiatives Build strong stakeholder relationships across sales, partner, and marketing teams, creating channels for bi-directional feedback that shapes ongoing strategy, programs, and campaigns Communicate strategy, results, and recommendations clearly to both internal stakeholders and external partners Track and report on the performanc

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Commercial Sales team is responsible for the acquisition, growth, retention, and expansion of mid-market customers. These companies—often tech-forward, founder-led, and rapidly scaling—represent Stripe's next generation of breakout users. Commercial AEs serve as strategic advisors, helping users unlock new revenue, streamline operations, and launch ambitious new products on top of the Stripe platform. They guide companies through the full sales lifecycle, uncovering pain points, aligning on solutions across the Stripe product suite, and driving long-term value. What you’ll do Commercial AEs own a book of high-potential accounts, they focus on hunting for new growth opportunities and building a pipeline of new users. They work cross-functionally with Solutions, Product, Post-Sales, and Sales Ops to craft tailored strategies and execute at high velocity. Responsibilities Identify high-potential, mid-market businesses for a full-stack Stripe implementation Develop and execute an outbound play to target a new vertical in their region and implement sales strategies to grow revenue per user Identify and understand users’ pain points to propose Stripe solutions and own the full sales cycle, from business case development to close Drive commercial discussions and close complex, high-impact deals Partner with Solutions Architects, Integration Engineers and Channel Partners to resolve user pain points and deepen Stripe integration Share feed

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As part of our Enterprise Sales Team, you’ll play a pivotal role in expanding our global footprint. The Enterprise team brings our world-class review and consumer experience solutions to top-tier brands and retailers. In this role, you will act as the strategic engine for our pipeline, working in close collaboration with our Senior Enterprise Sales Leaders to map major accounts, identify new verticals, and hunt for new business opportunities. The Enterprise Business Development Representative (EBDR) is a high-visibility role for ambitious professionals looking to master enterprise sales, with opportunities to advance into a closing Account Executive position. What you’ll be doing: Strategic Outbound Prospecting: Identify, target, and map complex enterprise-level accounts, as well as strategically rework cold or existing accounts within your book of business finding multiple entry points into a given division or company. Stakeholder Research: Research prospective companies and leverage business insights to identify key C-level and VP-level decision-makers, generating qualified interest and building executive-level rapport. Collaborative Strategy: Partner closely with Senior Enterprise Account Executives to co-develop and execute multi-channel outreach campaigns (phone, bespoke email, social) while sharing key market insights. Pipeline Management: Maintain an organized outbound pipeline, log activity meticulously, and enforce strong data hygiene using Salesforce.com . Apply the MEDICC or equivalent deal qualification methodology to identify, qualify, and progress opportunities, ensuring accurate pipeline management and seamless handoff to Account E

Manager, Customer Success As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that’s a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and collaboration it builds, and the creativity it inspires. We operate as a hybrid workplace to help our Datadogs create a work-life harmony that best fits them. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Drive and influence the full renewal and expansion sales cycle Serve as an advisor and role model for exemplary customer service Balance autonomy with effective communication upwards Act as a regional/segment owner and escalation point for relevant matters Motivate CSMs to foster customer relationships that build trust and achieve consistent revenue growth Collaborate cross-functionally to drive positive customer outcomes and solve complex challenges Focus on talent attraction, retention, and development to create high-performance teams Who You Are: Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space 3+ years of experience leading a high-performing team of Customer Success Managers A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities Familiar with the B2B tech or subscription-based software space Comfortable in a fast-paced, scaling environment Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology a

About the team OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization. In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform. Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models. This role will be based in Singapore . We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management. Partner with AI Deployment Engineers to drive successful technical engagements with startups. Own con

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Authenticity/Content Moderation Team Lead role will be responsible for helping stand up and oversee two local functions: Content Moderation and Content Authentication. You will be responsible for ensuring your team is delivering high value content moderation and authentication that consumers can trust, while meeting all operational metrics and time-sensitive client commitments. You will manage a team of 6 compromised of content moderators who code user generated content and a team of authenticity agents who monitor user generated content for fraudulent activity. A backgro

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the ChatGPT Ads team is building advertising products that help businesses reach customers in useful, trusted, and responsible ways. The Ads Strategy, Planning, and Operations team is responsible for building the operating foundation for OpenAI’s advertising business: GTM systems, segmentation, coverage, planning, forecasting, business rhythms, sales programs, incentives, and scalable execution across advertisers, agencies, partners, resellers, and internal teams. This team sits at the intersection of Sales, Product, Engineering, Finance, Legal, Policy, Marketing, Partnerships, and Customer Success. About the role We’re looking for a Reseller & Ecosystem Programs Lead to build the ChatGPT Ads reseller program from the ground up and design ecosystem programs that accelerate advertiser adoption, partner productivity, and revenue growth. This role will define how OpenAI works with resellers and ecosystem partners across the Ads business: who we partner with, what motions they own, how they are enabled, how performance is measured, and how incentives should work. The ideal candidate has built reseller, channel, partner, or ecosystem programs in digital advertising, media, adtech, marketplace, or platform businesses and knows how to balance growth, control, customer experience, and platform integrity. In this role, you’ll: Design and build the ChatGPT Ads reseller program, including partner segmentation, eligibility criteria, commercial model, operating model, onboarding, governance, and performance management. Define the role of resellers and ecosystem partners across customer acquisition, activation, spend growth, market expansion, support, and scaled coverage. Develop partner coverage and engagement models across advertisers, agencies, resellers, outsourced sellers, and other ecosystem participants. Partner with Sales, Partnership

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a ~dozen key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, fina

CSQ427R309 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with the expectation that you will become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate effectively with an organization at all levels. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live, and healthy consumption o

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role: As manager of the Financial Services Solutions Architect team within Applied AI at Anthropic, you will drive the adoption of frontier AI in partnership with the rest of the go to market organization. We work with customers that include companies across banking, insurance, asset management, and payment providers. You will be responsible for leading and growing the pre-sales team that partners with account executives to help those companies understand and deploy Anthropic’s products, including Claude Code, Cowork, and the Claude Development Platform (our API). This will include leveraging your technical skills and consultative sales experience to hire great people, establish processes for the team to scale, and represent Anthropic directly at strategic customer engagements. Responsibilities: Hire, manage, and guide a team of pre-sales Solutions Architects by providing both technical guidance and career development. Set goals for your team that establish baseline expectations for performance in collaboration with sales and other cross-functional teams. Act as a technical sponsor for high-value strategic customers and advise them on their overall AI adoption strategies or top use case scoping and deployment. Partner closely with sales leadership to identify new strategies to drive adoption of Anthropic products within specific verticals or horizontal use cases. Work with cross-functional teams like product and engineering to ensure Anthropic prioritizes customer feedback or resolves blockers to adoption. Travel to customer sites or conferences for executive-level sessions, technical workshops, and relationship

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role: As manager of the Healthcare and Life Sciences Solutions Architect team within Applied AI at Anthropic, you will drive the adoption of frontier AI in partnership with the rest of the go to market organization. We work with customers that include companies across payers, providers, life sciences, medtech, and other healthcare verticals. You will be responsible for leading and growing the pre-sales team that partners with account executives to help those companies understand and deploy Anthropic’s products, including Claude Code, Cowork, Claude Science, and the Claude Development Platform (our API). This will include leveraging your technical skills and consultative sales experience to hire great people, establish processes for the team to scale, and represent Anthropic directly at strategic customer engagements. Responsibilities: Hire, manage, and guide a team of pre-sales Solutions Architects by providing both technical guidance and career development. Set goals for your team that establish baseline expectations for performance in collaboration with sales and other cross-functional teams. Act as a technical sponsor for high-value strategic customers and advise them on their overall AI adoption strategies or top use case scoping and deployment. Partner closely with sales leadership to identify new strategies to drive adoption of Anthropic products within specific verticals or horizontal use cases. Work with cross-functional teams like product and engineering to ensure Anthropic prioritizes customer feedback or resolves blockers to adoption. Travel to customer sites or conferences for executive-level sessions

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Mixpanel is building a vertical go-to-market motion — organizing enterprise sales by industry so we can sell in the buyer's language, with their use cases, and with proof from companies they recognize. This team is distinct from Mixpanel's Named Account team, which owns renewals and growth on the existing customer base; this team's mandate is net-new enterprise logos and expansion within a vertical. About the Role We're hiring a Senior Account Executive, Verticalized Sales to own growth within an industry vertical across North American markets. You'll drive net-new enterprise pipeline and expansion within your vertical, running full-cycle enterprise deals from first meeting to close. Beyond your own territory, you'll build deep vertical expertise and put it to use — shaping the discovery questions, messaging, and competitive positioning your peers rely on, and feeding what you learn in the field back into the team's playbooks. This role suits someone who's comfortable building in ambiguity, since the vertical model is still maturing and the playbooks are being built in real time. Responsibilities Drive net-new enterprise pipeline within your assigned vertical(s) — sourcing, qualifying, and closing new Mixpanel customers, as well as new business units and subsidiaries within existing customers Drive expansion alongside Renewal Managers on renewal growth and Customer Value Managers on upsell opportunities in current business units or new subsidiaries Run a full-cycle enterprise sales process from first meeting to close, applying MEDDPICC (or Mixpanel's chosen methodology) to qualify and mana