The Role MongoDB is building two connected capabilities that determine how we protect and grow our most important customer relationships: a Critical Accounts program that catches at-risk accounts early and drives them to a durable resolution, and a Customer Health Platform, an AI-powered one-stop shop for customer insights, combining health, adoption, engagement, and experience data with proactive risk identification and recommended actions. This role owns both. You will build and lead the Critical Accounts function end to end: the framework, the global operating model, and the executive reporting that gives leadership real-time visibility into the portfolio. You will also set the long-term vision and strategy for the Customer Health Platform: what it scores and alerts on, which teams and use cases it serves next, and how it becomes the one-stop shop for customer insight across the company. You will be accountable for how MongoDB identifies, intervenes on, and learns from customer risk, and for where the Customer Health platform goes next. This is a build role. You are creating the operating rhythm, the standards, and the team structure as much as you are running them. This role can be based out of our US offices or remotely in the United States. What You Will Do Own and Build the Critical Accounts Program Design and iterate on the global Critical Accounts framework: entry/exit criteria, account archetypes, playbooks, health assessment templates, and Get Well Plan standards. Design the central Critical Accounts org structure and hire a lean program management team, establishing this as a durable, well-resourced function within Customer Strategy. This team is the connective tissue that ensures every qualifying account is triaged, resourced, tracked, and ultimately graduated with documented outcomes. Own intake and triage standards so every qualifying nomination is validated, classified, and assigned a process lead and resource plan without delay. Design the pat
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At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. The Senior Analyst, FP&A is the engine behind our monthly financial reporting. You will own actuals-versus-forecast (AvF) reporting, keep our financial models tied to the accounting books each month, and run the ad hoc analysis that leadership relies on to make decisions. You will work side by side with the Sr. Director of FP&A and have regular visibility to the CFO and executive team. The best candidate is fluent in U.S. GAAP, comfortable in the general ledger, and takes pride in numbers that tie out. You will also help shape how the team works by building AI-assisted workflows that make reporting faster, more consistent and more reliable. We are a PE-backed, multi-entity finance company in a fast-paced, collaborative environment. We are looking for a self-motivated analyst with strong judgment, high standards and the ability to explain the story behind the numbers to leaders at every level. What You'll Do Build financial models in Excel based on historical financial and operating data Ensure model accuracy while enhancing model quality Recommend and implement model process improvement measures Analyze and identify data required to support financial models; operational and financial records Load and map monthly accounting actuals from the general ledger (NetSuite) into the operating and forecast models, ensur
As the Senior Product Manager for the Actions & Automations team, you will own the ecosystem that enables customers, partners, and Datadog teams to build, deploy, and operate AI agents on Datadog. You will drive the strategy and execution for the platform capabilities, developer experience, integrations, and extensibility model that make Datadog the best place to build agents that understand and act on production systems. Modern engineering organizations are entering a new era where software is not only monitored and operated by humans, but increasingly by AI-powered agents. As agentic workflows reshape how teams build, operate, secure, and troubleshoot systems, customers need a platform for creating specialized agents, connecting them to business and engineering systems, governing their behavior, and extending them to solve unique organizational problems. You will define and build the ecosystem that makes this possible. Agent Builder sits at the intersection of Datadog's products, AI capabilities, and ecosystem strategy. You will have the opportunity to work across the breadth of the Datadog platform, partner with teams throughout the company, and help establish Datadog as the foundation for operational AI. At Datadog, we place value in our office culture, the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Define the vision, strategy, and roadmap for Datadog's Agent Builder platform and ecosystem. Own the core platform capabilities that enable customers and partners to create, customize, deploy, and manage AI agents. Drive the extensibility model for agents, including integrations, tools, actions, context sources, APIs, SDKs, and developer workflows. Shape how agents perform actions across Datadog products and third-party systems. Partner closely with AI, platform, infrastructure, and product tea
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Frontend Software Engineer - Coinbase Card Team As a Frontend Software Engineer on the Coinbase Card team within the Consumer Product Group , you'll build and ship the user-facing experiences behind Coinbase's card products, including the Coinbase One Card (credit) and the Coinbase Card (debit). This team is consolidating both products onto a unified card platform, and you'll join a small team with high ownership, greenfield feature work, and direct impact on how millions of customers discover, activate, and use their cards. What you’ll do: Own end-to-end frontend development for core card experiences, including transactions, rewards, onboarding, and account management across web and mobile Build new user-facing features - such as authorized card users, reward offers, real-time transaction status trackers Partner with product, design, and backend engineering to scope, prioritize, and ship projects that reduce CX contact rates and improve the customer experience Identify and resolve frontend performance bottlenecks across card UX journeys, driving measurable improvements in CUJ latency and availability SLOs Required skills and experience: 5+ years of software engineering experience with deep expertise in React and React Native Proven track record of shipping consumer-facing products end-to-end in a high-scale environment, with a focus on performance, reliability
MongoDB is seeking a Senior Director to provide global program leadership across our PoD Program — the operating model supporting our most strategic global accounts as well as to lead global program management for our AI, Digital Native, and Acquisition account segments. This is a highly cross-functional, strategic role at the intersection of sales strategy, revenue operations, and go-to-market execution. The ideal candidate is a systems thinker who can architect scalable program frameworks, translate data into actionable whitespace and account strategy, and align Product, Services, Sales, and Partner organizations around a shared playbook for growth in our highest-priority accounts and fastest-growing segments. You will operate as the connective tissue between field sales leadership, account teams, and corporate functions — ensuring our most important customers and our highest-growth segments receive consistent, best-in-class coverage models, sizing, and go-to-market motions. We are interested in speaking with candidates who are based out of Austin, New York, and San Francisco Role Responsibilities Strategic Account Program Leadership (PoD) Own the end-to-end operating cadence for the PoD program covering MongoDB's most strategic global accounts Partner with global account leaders to ensure consistent program governance, executive reporting, and cross-regional alignment Serve as the central point of coordination for account planning cycles, QBRs, and executive engagement across PoD accounts Segmentation Design and continuously refine global account segmentation frameworks across strategic, AI/Digital Native, and Acquisition accounts Ensure segmentation logic reflects growth potential, product fit, and strategic value, and is consistently applied across regions Whitespace Analysis Build repeatable whitespace analysis methodologies to identify expansion opportunities within existing accounts and adjacent buying centers Partner with sales and analytics teams to operat
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sr. Analytics Engineer, R&D. About the job This position is needed to advance the consistency & quality of our R&D analytics data layer and accelerate the development velocity of analysts. Our Data Science and Analytics team seeks to empower R&D to make data-backed decisions that accelerate innovation and improve product performance. You will work closely within our team and across Product & Engineering to design and maintain a robust analytics data layer that enables trusted reporting on R&D metrics. Responsibilities In this role, you’ll: Design and implement a formal analytics data layer using AWS Glue, Athena / Presto, and LookML Collaborate within the Data Science & Analytics team and across Product & Engineering to define, document, and maintain alignment on metric definition and data lineage Develop and maintain automated data reconciliation and quality checks to
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Engineering Acceleration Foundations team delivers a world-class development experience to our 2000+ Roblox teammates who write, build, and ship the most incredible virtual experience platform in the world. As a Senior Software Engineer within our Engineering Acceleration team, you will be deep in the middle of transforming development at Roblox from its solid roots to a fully scaled, globally mature, AI-native platform for empowering engineers. If you are passionate about engineering productivity and you’ve ever wanted to have company-wide impact where you can design, code, and make decisions that fundamentally change how things are done - this is your opportunity! You Will: Support, scale, secure and redefine Roblox’s development cycle including source control, code search, artifact creation and distribution, and local and remote development infrastructure for the next 10 years of growth. Help create software that improves the lives of your coworkers with new local development tools, internal web apps and microservices, reusable CI workflows, productivity metrics toolchains, and integrations across many 1st and 3rd party tools. Collaborate on efforts improving the productivity and use
JOIN OUR TEAM As a Senior Designer Customisable Furniture , you’ll drive the creative vision for the newest category within our Westwing Collection, bringing innovative design, modular thinking, and strategic product development to life. You’ll play a key role in shaping this category from the ground up, ensuring a seamless blend of style, configurability, quality, and sustainability. This position is permanent and based in Munich . WHAT YOU'LL DO Play a key role in the in-house design team, creating on-trend, visually appealing designs for modular and customisable furniture - the newest category within the Westwing Collection Drive product development with an emphasis on premium design, quality, sustainability, and materials, balancing aesthetics with the manufacturability of configurable systems Translate modular system architecture into detailed CAD specifications, technical drawings, and prototypes, ensuring components work coherently across configurations Collaborate with engineering and tech to ensure the digital customization experience faithfully reflects design intent Bring an innovative, problem-solving mindset to the design challenges unique to a brand-new, still-evolving category Effectively communicate and convey creative visions to both internal and external stakeholders Align creative decisions with assortment strategies and commercial goals YOU COME WITH 7+ years of professional experience in product design, with proven expertise in furniture design and development, including materials, quality, and sustainability Experience designing modular or configurable product systems, with proficiency in CAD/3D modeling tools (e.g. Rhino, SolidWorks, AutoCAD) In-depth knowledge of industry trends, brands, and IP, coupled with a passion for design Comfortable navigating ambiguity and building processes from scratch as part of a brand-new category Exceptional relationship-building and communication skills, able to work closely with engineering, buying, and comme
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Customer Relationship team is accountable for retaining existing business and driving sales growth through client adoption of Company products and services. Clients include media agencies, platforms, direct brands, and other AdTech vendors. They specialize in using deep industry, business processes and product expertise to increase product adoption and utilization. Post-sale client point of contact accountable for value driven engagements across the customer retention lifecycle resulting in client renewals. May handle escalations and coordinate across other functional areas of the Company.
Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview As a Senior Manager, Lifecycle Marketing, you will manage a team of Managers and/or Specialists across multiple game genres, and own the planning and execution of Lifecycle strategy for that portfolio. This position requires you to be data-driven, strategic, and a strong cross-functional collaborator. You will represent the Lifecycle Team in cross-functional and strategy meetings, sharing insights that keep the team's work aligned to broader Lifecycle and organisational goals, and you will set team objectives in line with BU objectives. What You'll Do Manage and develop a team of Managers and/or Specialists across owned genres, providing clear direction, coaching, and day-to-day people leadership. Own performance management for direct reports, including goal-setting, regular 1:1s, feedback, and
JOIN OUR TEAM As a ( Senior) Product Manager , you will join our Technology team to drive the efficiency of Westwing's supply chain and fulfilment operations across Europe. Operating at the intersection of business and technology, you will partner with senior stakeholders to translate operational strategy into scalable systems across warehouse, order, and delivery management. Having recently completed a major migration of our order and warehouse management systems to modern SaaS platforms, we are now transitioning from initial stabilisation to building the next generation of scalable capabilities on top of that foundation. In this high-impact role, you will directly drive operational excellence and cost efficiency by shaping the systems that power our end-to-end processes, from initial sourcing to final customer delivery. This position is permanent and based in Munich . WHAT YOU'LL DO Partner with stakeholders across Sourcing, Logistics, Warehouse, and Operations to own the roadmap for our Supply Chain and Fulfilment systems, spanning both SaaS platforms and in-house tools Own and drive measurable business outcomes aligned with company OKRs and operational performance targets, translating operational needs into clear functional specifications and defining KPIs for data-led optimisation Coordinate the implementation of new and existing capabilities with our SaaS vendors and integration partners, driving delivery through to rollout Own the end-to-end product lifecycle for in-house operational tools, from prioritisation and delivery to continuous improvement, working closely with engineering, data, and design teams to ensure high-quality, scalable, and timely delivery Drive product discovery to identify automation and optimisation opportunities, leveraging AI and emerging technologies to innovate across the supply chain Make build-versus-buy decisions based on speed, scalability, and long-term impact, helping shape our evolving strategy across SaaS and in-house tooling
The Senior Relationship Account Management (Sr. RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within Sr. RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a Sr. RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Gurugram or Bengaluru for our hybrid working model. Experience 2+ years of quota- carrying Account Management or New Business sales experience SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units Excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 8+ years of work experience, of which at least 4+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility. Enterprise account experience is a plus A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention The ability to execute on activity and pipeline expectations and published standards of excellence Outstanding verb
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About The Role This is a broad-based analyst role sitting at the intersection of financial planning, commercial analysis, and business partnering. Reporting into the Head of Commercial Finance, the successful candidate will sit at the heart of the business, building a full P&L view across the group's divisions and understanding the commercial and operational drivers behind the numbers. The role suits someone analytically strong who enjoys varied work and can operate comfortably across both structured financial processes and more ambiguous commercial situations. Role Responsibilities FP&A Run the weekly forecast and month-end close process, coordinate and check BU submissions, produce packs with variance analysis and commentary Support reforecast cycles, coordinating inputs from budget holders and consolidating into management reporting Support cashflow and balance sheet modelling Support with the co-ordination and completion of the monthly board pack Build and maintain financial models to support planning and scenario analysis Contribute to process improvement initiatives within the finance function (e.g. automation/AI) Commercial Finance & Business Partnering Provide commercial analysis and challenge on contract pricing, renewals, and new business proposals Partner with operational and commercial teams, presenting analysis to build credibility as a trusted finance contact Gain exposure to the review and drafting of commercial contract clauses, working alongside legal and commercial teams
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. We’re looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be the Product Manager for the Messenger, Fin’s most important channel Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused ite
We’re looking for a hardworking, driven individual with superb energy, passion, and initiative for new business acquisitions. The Senior Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. MongoDB is always changing and innovating — not only in our technology but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. We are looking to speak to candidates who are based in Mumbai for our hybrid working model. Responsibilities Proactively prospect, identify, qualify and develop a sales pipeline ● Close business to meet and exceed monthly, quarterly, and annual bookings objectives Build strong and effective relationships, resulting in growth opportunities ● Participate in our sales enablement training, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs Work closely with the Professional Services team to achieve customer satisfaction Requirements BA/BS required 5+ years of field experience in quota-carrying experience in a fast-paced and competitive market with a focus on new business 10+ years of SaaS sales experience. Demonstrated ability to articulate the business value of complex enterprise technology A track record of overachievement and hitting sales targets Skilled in building business champions and running a complex sales process ● Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challeng
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