Senior Customer Engineer Jobs

The Opportunity This is a critical and exciting time at Enigma. Our customers consistently tell us that our data products create tremendous value and are deeply aligned with their most important workflows. As demand grows, we have an urgent opportunity to improve both the intelligence of our data and the systems through which customers access it. We are looking for an experienced Senior/Staff Machine Learning Engineer to join our Match Team and help shape the next generation of Enigma’s customer-facing data products. In this role, you will combine advanced statistical and machine learning research with the engineering systems required to power fast, relevant, and reliable search experiences at scale. This is a uniquely high-impact role sitting at the intersection of information retrieval, ranking systems, semantic search, distributed systems, and customer data delivery. The Role At the core of Enigma’s product is our data, which makes both data science and delivery systems central to what we build. As a Senior/Staff ML Engineer on the Match Team, you will lead efforts that improve the relevance, latency, and scalability of our customer-facing data products. You’ll work across the full lifecycle: framing retrieval and ranking problems, developing models and experimentation strategies, evaluating results using real-world signals, and implementing high-throughput search and retrieval systems. This role is ideal for someone who is excited by both hard ranking/search problems and the systems challenges of turning those solutions into low-latency, production-grade retrieval systems. What You'll Do Develop innovative solutions to complex problems in information retrieval, ranking, semantic search, query understanding, and recommendation systems Build and optimize low-latency, high-throughput search APIs, indexing pipelines, and retrieval systems using Python, Typesense, and AWS Evaluate and evolve our search technology stack, driving technical design decisions across index

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software, and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers, and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to the Validation leadership team, the Senior Execution and Quality Validation Engineer will be responsible for executing validation plans, developing automation solutions, and improving product quality across Graphcore silicon and platform technologies. Working closely with architecture, design, verification, firmware, software, systems engineering, and validation teams, the successful candidate will contribute to scalable validation methodologies, improve test coverage and execution efficiency, and help ensure products meet high standards of functionality, reliability, and performance before customer deployment. The role requires strong technical skills, attention to detail, and a passion for improving validation quality through effective execution, automation, and continuous improvement. The Team The Validation Execution and Quality team sits within the Validation organisation and is responsible for improving validation effectiveness, test execution efficiency, product quality, and release readiness across Graphcore silicon and platform products. The team develops validation methodologies, automation

We are seeking a highly skilled and experienced Staff Network Site Reliability Engineer (SRE) to join our Enterprise Network Operations and SRE team. In this role, you will be pivotal in implementing our vision for a reliable and efficient network infrastructure. The ideal candidate is passionate about network operations and committed to enhancing the user experience. You'll have the opportunity to solve complex network challenges using hands-on debugging and by focusing on network automation, observability, documentation, and operational excellence. This is a critical position focused on ensuring user satisfaction and brilliance in network operations. What you'll be doing: Owning the operational aspect of the network infrastructure, ensuring its high availability and reliability, actively working on network incidents and service requests. Partnering with architecture and deployment teams to guarantee that new implementations are supportable and align with production standards. Advocating for and implementing automation to reduce toil and improve operational efficiency. Minimizing manual operational tasks to achieve and maintain Service Level Objectives (SLOs). Monitoring network performance, identifying areas for improvement, and collaborating with relevant teams to implement refinements. Proactively identifying and mitigating network risks to promote continuous improvement. Collaborating with domain experts across functions to resolve production issues swiftly and effectively, ensuring customer happiness. Conducting blameless postmortems and following through on Root Cause Analyses (RCAs). Discovering opportunities for operational improvements and teaming up with colleagues to devise solutions that enhance excellence and sustainability in network operations. Developing knowledge base articles for automa

Senior Low Observables (LO) Mission Systems Integration Engineer Company: The Boeing Company The Senior LO Mission Systems Integration Engineer will lead design, integration, analysis, test, and production activities for low observable materials, structures, apertures, sensors, and radomes for mission systems. The role requires strong technical leadership, independent execution of complex tasks, advanced use of computational electromagnetic (CEM) solvers, and the ability to produce and defend technical results with minimal oversight. Key Responsibilities Lead design, modeling, and analysis efforts for LO materials, coatings, structures, and integrated mission systems to meet signature reduction and performance requirements. Independently apply CEM solvers (e.g., FEKO, HFSS, CST, WIPL‑D, xFDTD, or equivalent) to model antennas, apertures, radomes, and LO treatments; perform design optimization and trade studies. Drive integration of LO treatments with mechanical, thermal, and sensor/antenna system constraints; identify and mitigate producibility, testability, and sustainment risks. Plan, execute, and oversee laboratory and field tests (anechoic chamber measurements, antenna/radome characterization, RCS measurements); lead data collection, reduction, and validation activities. Develop and validate predictive models, reconcile simulations with measurements, perform uncertainty quantification, and provide actionable recommendations to engineering and program leadership. Produce high-quality technical documentation: test plans, test reports, technical memoranda, design reviews, and customer briefings. Mentor and provide technical oversight to junior engineers and technicians; ensure adherence to engineering processes, qual

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. What you’ll be doing: Use and develop AI-powered tools to make software testing smarter, faster, and more effective! Improve test case generation, defect detection, flaky test analysis, regression testing, and test coverage optimization. Work with product, engineering, and cross-functional teams to review requirements and define test strategies. Build test plans, design and execute test cases, and report quality status, risks, bugs, and results. Perform functional, performance, fault-injection, reliability, and regression testing for cloud-native systems. Automate test cases and contribute to scalable test frameworks. Manage the bug lifecycle, reproduce customer issues, and verify fixes. What we need to see: MS or PhD in Computer Science, Engineering, or a related field. 5+ years of QA, test automation, or software testing experience. Hands-on experience using AI tools to improve QA workflows. Strong QA fundamentals, test strategy, test planning, and failure analysis skills. Proficiency with Unix/Linux and shell or Python programming. Exp

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir Foundry is an end-to-end platform for data-driven decision-making. We're transforming the way organizations securely integrate their data, so they can then build reliable, critical applications atop that unified foundation. Our customers use Foundry to perform rich analyses that drive core operations within their organizations. They can also build sophisticated, full-fledged programs, such as common operating pictures, alert-triaging inboxes, and resource allocation planning tools driven by rich-ML models. As a Senior Front End Software Engineer focused on application development in Foundry, you will be responsible for crafting the tools used by thousands of users to build the sophisticated applications that power their businesses. You will be architecting and developing interfaces, state management and access patterns to support data-intensive workflows that are both powerful and approachable. You may spend one day interviewing users to better understand their needs and identifying product gaps to improve. The next day, you might find yourself considering that customer context along with signal gathered from other customers in different industries, brainstorming approaches to handling intricate UX needs with your teammates. You’ll regularly be faced with sophisticated technical problems, requiring you to scope out the solution design and finding an incremental path to shipping the new features. As part of this, you will own APIs and schemas that power your frontend code, or work with other backend engineers in developing them together. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir Foundry is an end-to-end platform for data-driven decision-making. We're transforming the way organizations securely integrate their data, so they can then build reliable, critical applications atop that unified foundation. Our customers use Foundry to perform rich analyses that drive core operations within their organizations. They can also build sophisticated, full-fledged programs, such as common operating pictures, alert-triaging inboxes, and resource allocation planning tools driven by rich-ML models. As a Senior Front End Software Engineer focused on application development in Foundry, you will be responsible for crafting the tools used by thousands of users to build the sophisticated applications that power their businesses. You will be architecting and developing interfaces, state management and access patterns to support data-intensive workflows that are both powerful and approachable. You may spend one day interviewing users to better understand their needs and identifying product gaps to improve. The next day, you might find yourself considering that customer context along with signal gathered from other customers in different industries, brainstorming approaches to handling intricate UX needs with your teammates. You’ll regularly be faced with sophisticated technical problems, requiring you to scope out the solution design and finding an incremental path to shipping the new features. As part of this, you will own APIs and schemas that power your frontend code, or work with other backend engineers in developing them together. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. What You Will Do Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification crite

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0 is growing rapidly and looking for exceptional new team members to help take us to the next level. One team, one score. We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you're passionate, practice radical transparency to build trust and respect, and thrive when you're collaborating, experimenting and learning – this may be your ideal work environment. We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day. N+1 > N. About the Team Here at Auth0 we’re focused on securing the world’s identities so innovators can innovate. We’re currently hiring a senior Full Stack Software Engineer to join our Acquisitions and Activation Team . This team owns the crucial first impressions of the Auth0 ecosystem. We apply rigorous, data-driven experimentation and A/B testing to optimize the entire early customer journey—from the moment a developer signs up, to the precise second they hit their "ah-ha" moment. We bridge the gap between deep technical infrastructure and user psychology, building primarily on a JavaScript ecosystem (Node.js and React) . If you are a full-stack engineer who loves blending robust software architecture with rapid, metrics-driven experimentation, this is the team for you. What You Will Do Optimize the Acquisition Funnel: Own, build, and continuously scale the entire signup experience to reduce fric

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Senior Manager, Sales Engineering - Majors based in the Central region of the United States, reporting to our Director, Sales Engineering. You will lead and grow the sales engineering organization for the core portfolio, including the Gen AI market, across the Central region in the US. You will align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. What you’ll do (Role Expectations) Recruit, mentor, and develop the sales engineering team Refine and scale core sales engineering processes including discovery, technical qualification, and proof-of-concept Partner with sales leadership and clients to design and present business solutions that drive revenue growth Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling Who You Are (Success Profile) You thr

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Manager, Sales Engineering - South Majors to join our team. This is a Remote role, reporting to the Director, Sales Engineering in the Americas Field Sales department. As the Senior Manager, Sales Engineering - South Majors, you will manage and lead a team of Sales Engineers to closely collaborate with our field Account Executive team. You will lead as a technical expert, developing your team to successfully build strong customer relationships and effectively solve complex cybersecurity concerns. What you’ll do (Role Expectations) Hire and develop a high-performing sales engineering team to meet the demands of our South Majors segment Refine and optimize critical sales engineering processes including discovery, technical qualification, and proof-of-concept Develop and deliver impactful product and solution demonstrations that resonate with complex enterprise needs Provide strategic advice

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineering Manager to join our team. This is a Remote role, reporting to the Sales Engineering Director, Greater Asia in the Solutions Consulting department. In this role, you will lead a high-performing Sales Engineering team to design and present comprehensive technical solutions that drive revenue and customer success. You will collaborate closely with cross-functional leadership, product teams, and account executives to support the entire sales lifecycle and influence product enhancements based on strategic market feedback. What you’ll do (Role Expectations) Partner with Regional Directors, product, and engineering teams to close deals and deliver high-impact strategic solutions for customers and partners Recruit, mentor, and develop a high-performing Sales Engineering team within the geography Collaborate with sales leadership and customers to design and present comprehensive

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Senior Manager, Sales Engineering, Majors West based in the United States, reporting to our Director, Sales Engineering. You will lead and grow the sales engineering organization for the core portfolio, including the Gen AI market, across the region in the US. You will align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. What you’ll do (Role Expectations) Recruit, mentor, and develop the sales engineering team Refine and scale core sales engineering processes including discovery, technical qualification, and proof-of-concept Partner with sales leadership and clients to design and present business solutions that drive revenue growth Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling Who You Are (Success Profile) You thrive in ambiguity. You're c

Java Software Engineer - Developer (Experienced and Senior) Company: The Boeing Company The Boeing Company is currently seeking Java Software Engineers – Developer (Experienced and Senior) to support our Advanced Ground Architecture team located in Herndon, Virginia, Colorado Springs, Colorado, Mesa, Arizona, Seal Beach, California and El Segundo, California. This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. The Advanced Ground Architecture (AGA) software team is a dynamic group of software engineers creating the future of Ground support with the extensibility and adaptability to be used across ALL Boeing programs. The software team is executing this vision through modern software technologies (Java, ReactJS, python, CI/CD pipelines) and methodologies (Scaled Agile). AGA is looking for self-motivated high performers to execute the large scope of Java development needed for the program's vision. The ideal candidates will provide software engineering functions for the design, development, and maintenance of complex, multi-tiered application software systems used to support the command and control of space vehicles. The software engineers will work day-to-day with system and test engineers in order to implement, test, and document new features and improvements for both web services and applications supporting distributed computing solutions. Position Responsibilities: Designs, develops, tests, and maintains software in an Agile execution that meets industry, customer, safety, and regulation standards throughout the end-to-end lifecycle Reviews, analyzes, and translates customer requirements into initial design and softwa

NVIDIA's invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern deep learning - the next era of computing - with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, we are increasingly known as &#34;the AI computing company.&#34; We're looking to grow our company and establish teams with the most thoughtful people in the world. We are looking for an excellent Senior Engineering Manager to lead a large firmware engineering organization delivering end-to-end manageability firmware for NVIDIA's next generation Data Center Compute Systems. This role owns HGX product line and OpenBMC-based management firmware and MCU firmware components in data center platforms, including architecture, execution, quality, reliability, telemetry, and customer readiness. We are seeking an experienced senior leader with strong technical depth, broad system perspective, and a proven ability to lead large teams through complex product cycles. This role is onsite in Santa Clara, CA, USA. If you're creative and autonomous, we want to hear from you! What you'll be doing: Lead a large firmware engineering organization delivering OpenBMC based firmware and MCU firmware for next-generation Data Center Compute Systems. Own HGX platform as a lead for Firmware and System software readiness working across the organization. Define and drive the long-term firmware roadmap, balancing architectural innovation with product execution and delivery milestones. Drive architecture strategy across BMC, MCU, platform software, manageability, health management, and data center firmware interfaces. <spa