Senior Customer Engineer Jobs

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is seeking a Senior Software Engineer to join the Card Acquisition team within the Consumer org. The team plays a critical role in shaping the first experience customers have with Affirm—building trust, clarity, and value from the very first interaction. As a Senior Engineer, you will be responsible for defining long-term technical strategy, mentoring senior engineers, and acting as a force multiplier through your technical depth, operational excellence, and ability to navigate ambiguity. You'll work at the intersection of product, design, and engineering to build polished, performant, and accessible user experiences that directly impact conversion, retention, and business growth. What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support peers and stakeholders in the product development lifecycle by collaborating with product management, design, and analytics, participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership by setting or improving code review and design standards for your team, and advocating for them beyond your team through writing and tech talks. You will help develop talent on your team by providing feedba

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is seeking a Senior Software Engineer to join the Card Acquisition team within the Consumer org. The team plays a critical role in shaping the first experience customers have with Affirm—building trust, clarity, and value from the very first interaction. As a Senior Engineer, you will be responsible for defining long-term technical strategy, mentoring senior engineers, and acting as a force multiplier through your technical depth, operational excellence, and ability to navigate ambiguity. You'll work at the intersection of product, design, and engineering to build polished, performant, and accessible user experiences that directly impact conversion, retention, and business growth. What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support peers and stakeholders in the product development lifecycle by collaborating with product management, design, and analytics, participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership by setting or improving code review and design standards for your team, and advocating for them beyond your team through writing and tech talks. You will help develop talent on your team by providing feedba

Forward is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment. Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward customers realize an average of $14.2 million in annual benefits through improved efficiency and security. Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations. Forward is currently seeking experienced Java developers to work as part of our Network team. Responsibilities Help bring the best ideas from the software development world into the networking industry. Contribute to our code base, systems and software architecture as a member of our engineering team. Help create and optimize network device models for different device vendors and protocols. Help create infrastructure needed to configure, collect and test network devices. Work with peers who are experts in Networking, Distributed Systems, Big Data and Search. Requirements 5+ years of work experience in software development 3+ years of work experience with Java BS in Computer Science or related degree Solid software engineering experience with large code bases Basic understanding of networking and TCP/IP. Strong verbal and written communication skills. Nice to haves Working knowledge of how switches, routers, firewalls or load balancers work. Experience working with networking protocols such as BGP/OSPF/IS-IS, IPv4/IPv6, MPLS, VLAN, VXLAN, etc. This position is a re

About Scale At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. Our Approach As part of the interview process, you’ll be considered for opportunities across several teams within the GenAI Engineering organization, based on your interests, expertise, and business needs. Potential team placements include Allocation, Growth, Frontier Data, Trust & Safety, Pay, Operator, or Tasking Experience. Together, these teams power Scale’s AI data operations - from building high-impact datasets that push the boundaries of LLM capabilities, to optimizing contributor onboarding and incentives, to safeguarding data integrity through advanced trust, safety, and security measures. They work at the intersection of ML, operations, and analytics to ensure we deliver the highest-quality data at scale. Responsibilities: Design, build, and maintain robust, scalable systems across the full stack, including front-end, back-end, and infrastructure layers Implement high-impact features using modern technologies such as TypeScript, React, Node.js, MongoDB, Elasticsearch, and Temporal Collaborate closely with internal operators (your use

About the Team The Consumer Engineering Team is responsible for helping consumers discover and order everything they love globally. Our work spans the entire consumer journey across homepage, search, store discovery, item exploration, checkout and post checkout. We aim to craft a hyper-personalized, delightful and frictionless experience for millions of our customers. About the Role As a Senior Staff Machine Learning Engineer on Core Cx, you will set the personalization (P13n) strategy for the entire consumer shopping journey and bring that strategy to life. You will use our robust data and machine learning infrastructure to implement new ML solutions to make the consumer search experience more relevant, seamless, and delightful across restaurant, grocery, retail and all business at DoorDash . You will modernize the recommendation system leveraging AI. You will demonstrate a strong command of production level machine learning, experience with solving end-user problems, and collaborate well with multi-disciplinary teams. You're excited about this opportunity because you will… Drive the engineering vision, strategy, and execution for an organization of 150+ Grow, build, and nurture impactful business-focused product engineering teams. Scale the team by developing leaders internally and attracting world-class talent Mentor and guide a fast-growing organization in setting the right architectural patterns, working with various vendors in the space, and making judicious investments in the right areas anticipating what the company needs a few years down the road. Partner with Business, Product, and other Engineering teams to transform DoorDash from local commerce to agentic commerce We're excited about you because you have… B.S. or M.S. in Computer Science or equivalent. 10+ years of industry experience developing machine learning models with business impact, and shipping ML solutions to production. Proficiency in using AI coding tools (e.g., Claude Code) in th

Fospha is dedicated to building the world's most powerful measurement solution for online retail. For over a decade, we've helped teams make smarter decisions with full-funnel marketing insights, forecasting, and optimisation. With Fospha, every team moves faster and grows smarter. Trusted by leading brands across three continents, including Gymshark , Huel and Oh Polly, Fospha manages $4 billion in annual ad spend. We're scaling fast across London, Mumbai, and Austin – and we're now looking for a Senior Software Engineer to join our Team! The Role As a Senior Software Engineer, you'll build the products our customers rely on every day to make multi-million dollar media decisions. You'll work across the full stack - from crafting responsive, intuitive frontend experiences through to designing and scaling the backend microservices that power them - and, given the seniority of this role, you'll also help shape system design and infrastructure decisions as we scale. You'll work alongside engineers, product managers, and AI agents as part of our AI-first operating model, where lean, high-autonomy teams ship fast and learn faster. This is a hands-on engineering role for someone who's comfortable owning a feature end-to-end - from initial design through to production - and who wants to grow their craft in a fast-moving, ambitious environment. Where you'll focus • Frontend development using modern JavaScript frameworks (React.js or Next.js) • Backend development using Python-based microservices • System design and infrastructure, contributing to architectural decisions as we scale • End-to-end feature ownership across the stack • (Nice-to-have) Exposure to Data Science / Data Engineering workflows Key Responsibilities • Design, build, and maintain full stack features - from frontend UI/UX through to backend services and APIs in Python. • Contribute to system design and infrastructure decisions, helping evolve our

Location Details: Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team… GoDaddy powers the world’s largest cloud platform dedicated to small, independent ventures. With nearly 21 million customers worldwide and over 84 million domain names under management! GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company visit www.GoDaddy.com . Our Domain Search team (internally known as the Find team) is looking for a Senior Software Engineer to join us in building and improving one of GoDaddy’s most strategically critical platforms. Domain Search is a key revenue and growth pillar for GoDaddy, serving customers across 42 markets worldwide and powering the search experience behind our domain discovery, add-on products and advertising surfaces. Our engineering team is fully remote, collaborative and deeply invested in operational excellence, system ownership and continuous improvement. As a SDE on this team, you will not be handed tickets to complete. You will be expected to identify problems, define solutions, own delivery end to end, and raise the technical bar for the systems you work on. If you are someone who thrives on ownership, moves with purpose and takes pride in building things that scale, we want to hear from you. What you'll get to do... Architect and deliver highly-scalable, highly-available, cloud-ready services that power domain search experiences for ~100M+ que

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers. Position Description We are seeking an experienced Senior Software Engineer to play a key role in building and scaling the Okta Recovery Vault (ORV) . This team is responsible for Okta's enterprise-grade soft-delete and object recovery capability, designed to protect critical identity objects (Users and Groups) from accidental or malicious deletion. As a Senior Engineer, you will own the technical design, implementation, and operational reliability of critical components within our real-time, high-fidelity recovery system. You will solve complex engineering problems around identity preservation (UUIDs) and relationship restoration—including group memberships, app assignments, and password hashes—ensuring our customers can seamlessly recover from data loss events. Job Duties and Responsibilities Feature Execution: Drive the technical design and end-to-end implementation of complex features, such a

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our Infrastructure team is passionate about building software to solve problems at massive scale. We do this often, and when we believe our solution is worth sharing with the community, such as Envoy Proxy , we open source our ideas for the benefit of others. As a Infrastructure Engineer at Lyft, you will run our Production Infrastructure by monitoring system availability and take a holistic view of our platform health. You will build software and platforms to automate infrastructure platform operations and management. By measuring and monitoring our operations you will seek opportunities to optimize our systems in order to push our platform forward, anticipating our customers' needs in order to continually improve the platform. You will provide Lyft partner teams with operational support to help them build robust large scale distributed systems. About the Team Data Pipelines is at the heart of all critical data flowing through Lyft supporting hundreds of services that impact millions of drivers and passengers every day. Our team’s mission is to empower Lyft engineers to self-serve in building and maintaining data pipelines as needed to support products that deliver the world’s best transportation experience. We leverage a variety of technologies to store, stream and manage data making it available to our internal customers. Responsibilities: Maintain and analyze metrics from; operating systems; control planes; and applications to assist in fault detection and performance enhancement Design, develop and deploy tooling and systems that continually improve the reliability, scalability and efficiency of our platform Balance feature development speed and reliability with service-level objectives Operate and improve our Infrastructure using industry best practices and tools Participate in design and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Software Engineer for our Anti-Abuse team within Security Foundations. This team is responsible for protecting Snowflake and our customers from abuse on the Snowflake platform — building foundational security primitives across a complex multi-cloud environment to combat fraud, account takeovers, data exfiltration, and AI security threats at the scale of Snowflake’s hyper-growth. AS A SENIOR SOFTWARE ENGINEER, SECURITY FOUNDATIONS AT SNOWFLAKE, YOU WILL: Design, build, and scale security-by-default capabilities that protect Snowflake products across a complex multi-cloud environment Develop intelligent security platforms and services that leverage AI/ML and risk scoring to identify, prioritize, and respond to security threats and policy violations Build real-time detection and prevention systems to defend against account compromise, AI abuse, and data exfiltration through adaptive enforcement and granular policy controls Create security intelligence and monitoring capabilities that detect suspicious account & user activity, generate actionable insights, and enable timely response Partner across Security, Engineering, and Product teams to define security strategy, influence product design, and drive adoption of secure engineering practices Raise the

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers. Position Description We are seeking an experienced Full Stack Senior Software Engineer to play a key role in building and scaling the Okta Recovery Vault (ORV). This team is responsible for Okta's enterprise-grade soft-delete and object recovery capability, designed to protect critical identity objects (Users and Groups) from accidental or malicious deletion. As a Senior Engineer, you will own the technical design, implementation, and operational reliability of critical components within our real-time, high-fidelity recovery system — spanning backend services and the admin-facing UI that customers use to review and restore their data. You will solve complex engineering problems around identity preservation (UUIDs) and relationship restoration—including group memberships, app assignments,

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers. Position Description We are seeking an experienced Senior Software Engineer to play a key role in building and scaling the Okta Recovery Vault (ORV) . This team is responsible for Okta's enterprise-grade soft-delete and object recovery capability, designed to protect critical identity objects (Users and Groups) from accidental or malicious deletion. As a Senior Engineer, you will own the technical design, implementation, and operational reliability of critical components within our real-time, high-fidelity recovery system. You will solve complex engineering problems around identity preservation (UUIDs) and relationship restoration—including group memberships, app assignments, and password hashes—ensuring our customers can seamlessly recover from data loss events. Job Duties and Responsibilities Feature Execution: Drive the technical design and end-to-end implementation of complex features, such a

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! About the Team You will be part of a highly skilled distributed team that takes care of data enrichment platform responsible for data enrichment pipelines and for supporting bulk exports to clients and search partners. The team primarily involves in generating large-scale datasets for exporting to internal and external consumers. .We are interested in engineers who are hands-on and willing to dig into tough problems. We love people who are willing to explore new areas, learn quickly, and apply their skills to challenging issues How you’ll make an impact: - Design, d

Location Details: Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... We are looking for an experienced engineer to join the Infrastructure Management and Automation team. In this role, you’ll help shape and build the tools, platforms, and automation that power and manage GoDaddy’s growing infrastructure footprint while leading the design of scalable solutions to complex operational challenges. Our infrastructure platform empowers GoDaddy engineers to help small business customers start, grow, and run their ventures. GoDaddy teams rely on our infrastructure solutions every day, whether for development workflows or hosting production workloads at global scale. If you enjoy solving complex technical problems, designing scalable systems, influencing technical direction, and improving how infrastructure is managed and automated, we’d love to hear from you! What you'll get to do... Lead the design and evolution of GoDaddy’s next generation of infrastructure management platforms and automation systems, taking ownership of complex technical areas from design through delivery and operation Leverage modern engineering practices and AI-assisted development workflows to rapidly design, build, and deliver scalable internal tooling and automation Design and build reliable services and integrations across infrastructure platforms and operational systems, including provisioning, networking, IPAM, DNS, CMDB, and asset management workflows Partner with engineering and operations teams to identify opportunities, shape technical solutions, and improve infrastructure reliability, scalability, utilization, and opera

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re hiring talented Senior Software Engineers for the Snowflake Dynamic Tables team in Berlin, Germany. Join us to build the next generation data platform that enables customers to transform data with declarative SQL while maintaining control over cost, latency, and throughput. We are looking for strong engineers who are enthusiastic about building new cutting-edge technologies, who look forward to tackling complex database problems and pick up and understand deep technical areas quickly. AS A SENIOR SOFTWARE ENGINEER AT SNOWFLAKE YOU WILL: Work with a talented and collaborative team of engineers and Product Managers in our globally distributed team to define the capabilities and technical designs for Dynamic Tables Interact with customers to understand their needs, and synthesize those into product and technical roadmaps Have responsibility and authority for driving new capabilities and performance improvements from inception to landing Build highly reliable and performant software that holds up under the reliability and scale demands of the largest enterprise customers Analyze and solve performance, correctness, and fault-tolerance challenges at scale Ensure operational readiness of the services and meet the commitments to our customers regarding reliability, availabili