Senior Customer Engineer Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Solution Engineer dedicated to one of Snowflake's most strategically important healthcare customers. This is a named-account role: your entire focus will be a single global healthcare organisation, whether a payer, provider, life sciences company, or health technology platform. You will own the full technical relationship, drive use case expansion across the organisation's clinical, operational, and research functions, and act as the go-to trusted advisor to CTO, CDO, and engineering leadership within the account. This is a senior-level, high visibility role with global scope and direct exposure to Snowflake's leadership. AS A SENIOR SOLUTION ENGINEER AT SNOWFLAKE, YOU WILL : Own the end-to-end technical relationship for a single strategic Global Account in healthcare, from discovery and technical qualification through proof of concept, technical close, and ongoing expansion Build and deliver compelling demonstrations, solution architectures, and executive presentations that connect Snowflake's platform capabilities to the account's clinical, operational, and research data priorities Design and lead proof of concept engagements covering healthcare use cases including clinical data interoperability, population health analytics, claims and payer data pr

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? North is Cohere's cutting-edge AI workspace platform, designed to transform how enterprises leverage AI. It provides a secure, customizable environment that enables organizations to deploy AI solutions while maintaining strict control over sensitive data. The North app is deployed directly to customers in highly regulated industries, delivering a seamless experience that empowers teams to work efficiently and securely at their best. We're seeking iOS and Android experts to join our close-knit team, where you'll drive exceptional impact on mission-critical projects. As a Senior Mobile Engineer, you will: Build and ship features for North, our AI workspace platform Collaborate with UI/UX designers to implement interface elements As security and privacy are paramount, you will sometimes need to re-invent the wheel, and won’t be able to use the most popular libraries or tooling Collaborate with researchers to productionize state-of-the-art models and techniques Research new technologies and best practices You may be a good fit if you: Have shipped (lots of) Android and iOS code (Kotlin, Swift) in production Built nati

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations — including JetBlue, Nordstrom, Slack, and Twilio — trust Okta to protect the identities of their workforces and customers. Position Description We are looking for an experienced Senior Software Engineer – UI to join our Identity Platform engineering team. You will own the design and delivery of complex, enterprise-grade frontend experiences that power Okta's identity lifecycle management capabilities — including admin configuration flows, wizard UIs, real-time progress tracking, and bulk operation workflows. You will partner closely with Product Management, UX, and backend engineers to translate complex enterprise identity requirements into intuitive, accessible, and performant web applications. This is a hybrid position. Job Duties and Responsibilities - Frontend Ownership: Independently own and deliver complex UI features end-to-end — from design collaboration through production deployment. - Architecture & Standards: Lead frontend architectural decisions, enforce code quality, accessibility, perfor

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior AI Platform Engineer (DevOps) Who is Mastercard? Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payment choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combined to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Our decency quotient (DQ) drives our culture and everything we do inside and outside our company. We cultivate an environment where individuals can thrive, collaborate, and contribute to innovations that power the global economy. Overview: The AI Platform Engineering team is responsible for building, operating, and evolving Mastercard's enterprise AI platforms and capabilities. Our mission is to provide scalable, secure, and reliable AI infrastructure that enables teams across Mastercard to accelerate the development and deployment of AI-powered solutions. As a Senior AI Engineer, you will help design, implement, and operate the foundational platforms that support AI and machine learning workloads across the enterprise. You will work at the intersect

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacarts Detection Engineering team sits at the core of our Security organization, building and operating the systems that identify, surface, and respond to threats across one of North America's largest grocery technology platforms. We own the full detection lifecycle, from telemetry collection and signal design to automated response, across a complex, cloud-native environment spanning endpoint, cloud, container, and SaaS. As a Senior Detection Engineer II, you'll be a technical anchor on the team: developing high-fidelity detection logic, hunting for novel attacker techniques, and raising the bar for how we think about coverage, quality, and scale. You'll work closely with Engineering, Red Team, Incident Response, Fraud, and Trust & Safety to ensure our detections reflect real-world adversary behavior; not just signatures. We operate with a detectio

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacarts Detection Engineering team sits at the core of our Security organization, building and operating the systems that identify, surface, and respond to threats across one of North America's largest grocery technology platforms. We own the full detection lifecycle, from telemetry collection and signal design to automated response, across a complex, cloud-native environment spanning endpoint, cloud, container, and SaaS. As a Senior Detection Engineer II, you'll be a technical anchor on the team: developing high-fidelity detection logic, hunting for novel attacker techniques, and raising the bar for how we think about coverage, quality, and scale. You'll work closely with Engineering, Red Team, Incident Response, Fraud, and Trust & Safety to ensure our detections reflect real-world adversary behavior; not just signatures. We operate with a detectio

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Digital Twin Platform team at Instacart is responsible for understanding exactly what is on store shelves at all times. Inventory estimates power some of the most important product experiences at Instacart, from search and advertising to logistics and fulfillment. We own the end-to-end data supply chain — from ingestion and integration of partner data sources to collecting inventory observations, to model development, serving, and integrations across our products. We are looking for a highly motivated Senior Software Engineer to join our team. You will be instrumental in building our next generation platforms for understanding where products are in a store — think: platforms that provide the precision and depth of a smart warehouse but scaled to every local store. In close collaboration with machine learning engineers, computer vision engineers, produc

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Digital Twin Platform team at Instacart is on a mission to understand exactly what is on store shelves at any given moment. Inventory intelligence is foundational to some of Instacart's most critical products — from search and logistics to enterprise AI solutions for grocers of all sizes. Our team owns the end-to-end data supply chain, spanning ingestion and integration of partner data sources, collection of in-store inventory observations, model development, serving, and product integrations across the Instacart ecosystem. We're a growing team sitting at the intersection of physical retail and cutting-edge technology, working closely with Caper, Inventory Intelligence, and Fulfillment to bring real-time shelf intelligence to life. If you're curious about what that looks like in practice, you can read more about our work here: Instacart Enterprise AI S

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Digital Twin Platform team at Instacart is on a mission to understand exactly what is on store shelves at any given moment. Inventory intelligence is foundational to some of Instacart's most critical products — from search and logistics to enterprise AI solutions for grocers of all sizes. Our team owns the end-to-end data supply chain, spanning ingestion and integration of partner data sources, collection of in-store inventory observations, model development, serving, and product integrations across the Instacart ecosystem. We're a growing team sitting at the intersection of physical retail and cutting-edge technology, working closely with Caper, Inventory Intelligence, and Fulfillment to bring real-time shelf intelligence to life. If you're curious about what that looks like in practice, you can read more about our work here: Instacart Enterprise AI S

The MongoDB Atlas team is a diverse group of contributors working together to help our users manage MongoDB at global scale. We are responsible for MongoDB Atlas: our database as a service offering and fastest growing product which allows users to deploy fault-tolerant, globally distributed MongoDB clusters in just minutes. We're seeking a Senior Engineer to join the Atlas Identity and Access Management (IAM) team. IAM is a platform and a product team. We serve internal engineers by providing them a secure and durable suite of services, and we serve external customers by providing them user facing features and products. We are the owners of Atlas’ authentication (OAuth, SSO, Federated Identity) and authorization (RBAC, ABAC) systems, along with many others. The IAM team’s mission is to enable customers to securely build their applications with Atlas through our best in class user experience. We are looking to speak to candidates who are based in New York City, NY for our hybrid working model. Role Responsibilities Design, architect, build, and deliver core pieces of IAM Lead projects from specification to delivery Mentor and grow other team members Improve our codebase, best practices, and design principles Define your top priorities and focuses, communicate them, and execute against them Lead and contribute to complex technical projects and initiatives Candidate Profile 5+ years experience of software engineering, primarily focused on backend systems Proficient in a modern compiled programming language (Java, Go, C#, C++, etc.) Willingness to learn JavaScript and/or TypeScript along with modern frontend technologies (React, Redux, etc.); prior experience a plus Excellent communication skills, both written and verbal Desire to collaborate with colleagues and mentor fellow engineers Is curious, collaborative, empathetic, and intellectually honest Has a passion for problem solving and learning new things in the domains of computer science and software engineering Expe

About Datadog: We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale—trillions of data points per day—allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Team: The Revenue Data Engineering Teams designs, builds and runs the data pipelines and helper systems to accurately and in a timely manner quantify our customers’ usage across all Datadog products. This team is at the leading edge of any new product we release. The Revenue Data Processing team builds and operates the data pipelines that does billing, and cost attribution for all Datadog products. We process terabytes of data daily to power revenue-critical systems and are at the center of every new product launch at Datadog. As a Senior Software Engineer, you will own meaningful parts of a large-scale, mission-critical processing platform — driving architectural improvements, building new billing capabilities, and maintaining the high reliability bar our downstream consumers depend on. You Will: Design and build high-throughput data pipelines for billing and cost attribution Drive platform improvements — latency reduction, Spark optimization, sharding, and cross-datacenter reliability Own root-cause investigations on billing accuracy issues in collaboration with Finance and Product teams Contribute to new billing features Work across Python and Scala, with technologies including Spark, Airflow, Trino, and Apache Iceberg Participate in on-call rotation and maintain a high reliability bar for production systems Contribute to engineering standards and help grow the technical culture of the team You Are: You have significant experience building and operating production data pipelines at scale using Spark and Airflow

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Senior Software Engineer to join the CB Node team within the Platform organization. This team runs all the blockchain nodes that power every asset Coinbase offers to customers, currently spanning 55 unique protocols across Ethereum, Bitcoin, Solana, and beyond. You'll focus on performance optimization and reliability across the blockchain platform stack, diagnosing root causes instead of over-provisioning, reducing infrastructure spend, and building the observability and health-check systems that keep our nodes reliable at scale. What you'll do: Own deep performance analysis and optimization across the blockchain node stack, diagnosing root causes of resource consumption and implementing system-level fixes that reduce infrastructure spend while maintaining reliability SLOs. Build observability, health-check, and automated failover capabilities for blockchain nodes, ensuring the team can detect degradation and respond proactively rather than reactively scaling resources. Drive a right-sizing initiative across the node fleet, profiling workloads, identifying over-provisioned instances, and establishing capacity models that balance cost efficiency with headroom for reliability. Partner with protocol integration engineers, wallet teams, and indexer teams to extend performance improvements across the full blockchain platform stack, not just the node la

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Security Engineer, dedicated to Product Security Incident Response. In this role, you will lead and architect Snowflake's product-integrated Incident Response strategy, with a primary focus on AI and LLM security. You'll design, plan, and drive the implementation of incident response capabilities across Snowflake's AI product surface - including Cortex AI, Cortex Agents, Snowflake Intelligence, and the data pipelines that power them. AS A SENIOR SECURITY ENGINEER, INCIDENT RESPONSE AT SNOWFLAKE, YOU WILL: Lead incident response for product-level security events, with deep focus on AI-specific threat vectors including prompt injection, model abuse, agent hijacking, and data exfiltration through AI workloads. Integrate IR into AI product pipelines - work directly with teams shipping Cortex features, Snowflake Intelligence, and AI-powered developer experiences to embed security requirements from design through deployment. Develop and codify our AI abuse response strategy - defining detection, containment, and remediation playbooks for LLM misuse, adversarial inputs, and AI-assisted attacks targeting Snowflake customers. Address tech debt across the AI product stack, ensuring that new Cortex and agentic architectures meet IR readiness requirements from th

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Security Engineer, dedicated to Product Security Incident Response. In this role, you will lead and architect Snowflake's product-integrated Incident Response strategy, with a primary focus on AI and LLM security. You'll design, plan, and drive the implementation of incident response capabilities across Snowflake's AI product surface - including Cortex AI, Cortex Agents, Snowflake Intelligence, and the data pipelines that power them. AS A SENIOR SECURITY ENGINEER, INCIDENT RESPONSE AT SNOWFLAKE, YOU WILL: Lead incident response for product-level security events, with deep focus on AI-specific threat vectors including prompt injection, model abuse, agent hijacking, and data exfiltration through AI workloads. Integrate IR into AI product pipelines - work directly with teams shipping Cortex features, Snowflake Intelligence, and AI-powered developer experiences to embed security requirements from design through deployment. Develop and codify our AI abuse response strategy - defining detection, containment, and remediation playbooks for LLM misuse, adversarial inputs, and AI-assisted attacks targeting Snowflake customers. Address tech debt across the AI product stack, ensuring that new Cortex and agentic architectures meet IR readiness requirements from th

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Marketing Enablement & Technology (MET) team sits within Instacart's Marketing organization, building the systems, APIs, and data pipelines powering Instacart's Paid Marketing channels—one of our most substantial growth levers. Operating at the intersection of Marketing, Product, and Engineering, we own the platforms behind campaign feeds, audience targeting, event pipelines, and QA automation. We're seeking a Senior Software Engineer to provide technical leadership for the Paid MarTech pod—driving the team's technical roadmap, making key architectural decisions for reusability and scalability, and enhancing team productivity through process evolution and tooling improvements. You'll lead cross-team initiatives, partner directly with senior Product and Marketing leaders on strategic decisions, and serve as a domain expert for marketing technology a