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Senior Customer Engineer Los Angeles in Tokyo

36 active opportunities · Updated for October 2026

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Explore current senior customer engineer los angeles jobs in Tokyo. Use filters to narrow by work mode, employment type, experience and date posted.

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Datadog
📍 Tokyo• Full-time
1mo ago

We are Datadog's in-house product experts. The Technical Solutions (TS) team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Field CTOs are part of the broader Product Solutions Architecture (PSA) organization, serving as technical multipliers and trusted advisors to our customers' most senior decision makers and key executive stakeholders. They align customer ambitions with Datadog’s technology roadmap, enabling digital transformation while driving sustained growth for both our customers and Datadog. As Datadog continues to scale, we are creating a Field CTO role to lead our GTM technical strategy for the entire Japan region - establishing thought leadership, building the long-term strategic case for Datadog, and expanding our footprint in the market. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: C-Level : Strategically guide CIO/CTO/CEO/CISO-level customer and prospect executives in rationalizing their adoption journey, investment and operationalizing of observability. GTM : Identifies industry specific trends and their impact and potential during Customers engagements, feeding the top-of-funnel for Product, GTM, BVA and Architecture teams. Co-create industry solutions via collaboration with Product SAs and Product Management. Leadership : Demonstrate Datadog's platform as well as thought leadership in Observability and Security, emphasizing our advanced solutions, industry best practices, and dedication to providing organizations with superior visibility and management of their at scale environments. Advisory : Be a trusted advisor to Sales leaders as well as customer and prospect executives on ROI, value realization and white-space analysis. Assist with opp

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Datadog
📍 Tokyo• Full-time
1mo ago

Datadog is the global leader in observability and security for cloud applications. Our SaaS platform integrates infrastructure monitoring, application performance monitoring, log management, digital experience monitoring, cloud security, and AI-powered observability to help organisations accelerate digital transformation and operate at scale. As organizations across Japan continue to modernize their technology stacks and embrace cloud-native architectures, Datadog is uniquely positioned to help customers achieve greater visibility, reliability, security, and business performance. The Opportunity Following significant investment in Japan by Datadog, we’re now seeking a senior executive to lead the next phase of growth and scale the business rapidly. This executive will be responsible for defining and executing Datadog's strategy in Japan, driving sustainable, predictable revenue growth, strengthening customer and partner relationships, developing high-performing teams, and firmly establishing Datadog as the market leader for Japan. Reporting to senior APJ leadership, the Country Leader will serve as the executive face of Datadog in Japan and will work cross-functionally with Sales, Customer Success, Marketing, Partnerships, Solutions Engineering, Product, and Corporate functions to accelerate market penetration and customer success. At Datadog, we work hard to maintain an excellent culture of trust, high standards, and great outcomes for customers, partners and employees About the Role Datadog is seeking an experienced and respected country executive to serve as Country Manager, Japan. As the most senior leader in the market, you will be responsible for owning Japan’s overall business health across acquisition, usage, retention, ecosystem, culture, and cross-functional execution. The Country Manager owns the country plan and operating cadence, ensuring effective direct management of all three sales segments (Enterprise, Mid Market, Commercial); and cross-

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OpenAI
📍 Tokyo• Full-time
1mo ago

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

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OpenAI
📍 Tokyo• Full-time
1mo ago

About the Team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and develop-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. About the Role We are looking for a senior, high-agency Account Associate to help build and scale our Japan Strategic & Large Enterprise, DNB and Startup motion. This person should be able to create pipeline through thoughtful outbound, strong discovery, disciplined follow-up, and clear stakeholder mapping. This is not a junior execution role. It is a front-line role for someone who can help shape the motion while working closely with Account Directors, technical teams, and HQ. At the same time, this role is designed as a launchpad for future sellers at OpenAI. It’s a highly strategic position with meaningful exposure to enterprise sales, product, and customer strategy. You’ll build core skills in discovery, stakeholder mapping, deal shaping, and executive communication, while developing a deep understanding of how leading companies adopt AI. Recommended Seniority 7-10 years of total work experience 3-5+ years of relevant experience in SDR, BDR, inside sales, startup sales, enterprise/commercial AE, or similar GTM roles Some closing or full-cycle sales experience is strongly preferred We’re looking for individuals with 6+ years of total work experience who are motivated to grow into world-class enterprise sellers over time. Many people in this role go on to become Account Directors or take on broader GTM roles, but progression is based on performance and business needs

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role: We're looking for a Head of Enterprise Segment, Japan to lead Notion's Enterprise GTM motion in Japan as we evolve how we sell, build, and deliver outcomes for our largest customers. This is a senior second-line leadership role, leading leaders and teams across the Enterprise segment, with accountability for new logo acquisition, expansion, renewals, and the quality of execution that produces durable customer outcomes. This person will play an integral role in scaling Notion's evolving GTM motion in Japan. You'll help define what great looks like for the Enterprise segment: how teams identify the right accounts, create urgency with executives, diagnose workflows, run compelling first and second meetings, deliver live builds and value narratives, and hand customers off into adoption with clarity. This is not a traditional pipeline-management role. The best leaders in this motion are coaches first: they can inspect the quality of a customer conversation, watch a live build or deal review, and tell a manager or IC exactly what to change. As part of the Japan GTM leadership team, you'll be instrumental in helping define o

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1mo ago

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. What you'll do at Figma: Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at at senior level to build on expansion opportunities Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Experience closing

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Datadog
📍 Tokyo• Full-time
1mo ago

チャネルアラむアンスチヌムでは、経隓豊富なパヌトナヌセヌルスマネヌゞャヌを募集しおいたす。長期的な成功を芋据え、リヌゞョナルグロヌバルのシステムむンテグレヌタヌSI、マネヌゞドサヌビスプロバむダヌMSP、付加䟡倀再販業者VARなどのチャネルパヌトナヌを開拓・育成し、新芏顧客獲埗、導入促進ず収益拡倧をリヌドしおいただくポゞションです。 チャネルアラむアンスチヌムは、ベストオブブリヌドのマルチクラりドモニタリング補品に向けお、戊略的か぀差別化されたハむむンパクトなパヌトナヌ゚コシステムを構築・掚進しおいたす。シニアパヌトナヌマネヌゞャヌずしお、リヌゞョナルグロヌバルのシステムむンテグレヌタヌSI、マネヌゞドサヌビスプロバむダヌMSP、付加䟡倀再販業者VARなどのチャネルパヌトナヌを開拓・育成し、新芏顧客獲埗ず収益拡倧をリヌドしおいただきたす。 Datadogはオフィス文化を倧切にしおいたす。察面での関係構築やコラボレヌション、そしお創造性の醞成を重芖し、ハむブリッド勀務制床を採甚するこずで、各自が最適なワヌク・ラむフ・ハヌモニヌを実珟できる環境を敎えおいたす。 業務内容 収益成長を促進する新たな戊略的チャネルパヌトナヌの特定・リクルヌティング トレヌニング、事業蚈画、共同販売掻動を通じた既存パヌトナヌの有効化・掻性化 戊略的パヌトナヌシップロヌンチにおける技術・マヌケティング面の調敎・掚進 パヌトナヌずの定期的なビゞネスレビュヌ実斜、説明責任の確保ず成功指暙の報告 Datadogの各営業組織および関連郚門ずの緊密な連携 パヌトナヌ起点の新芏商談パむプラむンおよび収益の創出 募集芁項 クラりドサヌビスたたはSaaS䌁業においお、パヌトナヌ向けのビゞネス開発、戊略的アラむアンス、たたはチャネル営業に10幎以䞊埓事した経隓 リヌド獲埗からクロヌゞングたでの営業機䌚創出、契玄亀枉、目暙達成、長期的パヌトナヌシップ構築の実瞟 技術的なコンセプトやアヌキテクチャシナリオを迅速に理解し、口頭・文曞で的確に説明できる胜力 䞻芁クラりドMSPパヌトナヌもしくはSIパヌトナヌのマネゞメント経隓尚可 幎間20〜30%皋床の出匵察応が可胜な方 Datadogは、さたざたな立堎の人々を倧切にしおいたす。誰もが初日から䞊蚘の資栌をすべお満たすわけではないこずは理解しおいたす。それでも構いたせん。テクノロゞヌに情熱を持ち、スキルを䌞ばしたいず思っおいる方は、ぜひご応募ください。 犏利厚生ず成長機䌚 個々のパフォヌマンスず成果に基づく豊かな報酬䜓系 新入瀟員ぞの株匏付䞎RSU / 譲枡制限付株匏ナニットおよび埓業員株匏賌入制床ESPP プレゞデント・クラブぞの参加機䌚 継続的な専門胜力開発、補品トレヌニング、キャリアパスの提䟛 MEDDICずCommand of Messageに関する䞁寧な営業研修 瀟内ネットワヌク構築のためのメンタヌおよびバディ・プログラム むンクルヌシブな䌁業文化、コミュニティ・ギルドぞの参加機䌚 幅広く手厚い医療関連の犏利厚生制床 䌁業型確定拠出幎金401K ペットの逊子瞁組ず保険プログラム 䞊蚘の内容は、就業する囜やDatadogでの雇甚内容によっお異なる堎合がありたす。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.

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Okta
📍 Tokyo• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Sales Team Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 Account Executive, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Account Executive, Auth0 The successful candidate is a highly motivated, self-driven, and senior sales executive who is passionate about winning key new logos, about engineering and product technology and about driving protection against the biggest identity threats. As an Auth0 Account Executive, you will be working with Japan Auth0 resellers and distributors, focused on providing value to Japan's most mature Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logos acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers. What you’ll be doing: Build a plan to guide your long-term approach to net new logo pipeline generation Consistently deliver revenue targets to support YoY territory growth Identify, develop and execute account strategies to generate pipeline, driv

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Position Summary: This role serves as a strategic HR Business Partner, driving business performance through effective people strategies. Partnering with senior leadership, you will leverage data, financial insights, and HR expertise to optimize workforce planning, organizational effectiveness, and employee engagement. Balancing strategic advisory and hands-on execution, you will lead key initiatives across talent management, organizational design, and workforce cost management to deliver impactful business outcomes. Essential Functions and Key Responsibilities: 1. Business Partnership & Strategic Advisory Partner with business and senior leadership to understand priorities, initiatives, financial requirements, and organizational structures, and translate these into people strategies. Analyze personnel costs and various employee data to provide meaningful insights and recommendations to senior leadership. Drive the development and execution of initiatives that contribute to business performance and employee engagement. Collaborate with key stakeholders (e.g., Total Rewards, Finance) to align people’s strategies with business needs. 2. Talent Strategy & Workforce Planning Lead the Talent Strategy function within business units, including programs, policies, and practices that foster a high-performance, employee-oriented culture. Identify opportunities and challenges in hiring, retaining, and developing talent. Provide guidance to managers on talent management and succession planning. 3. Workforce & Cost Management Manage headcount planning and governance in alignment with the Annual Operating Plan. Partner with leadership to optimize workforce allocation based on business strategy. Develop and manage personnel cost forecasts, ensuring that labor expenses are effec

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About the Company: TaylorMade Golf is a globally recognized leader in high-performance golf equipment and accessories, celebrated for its relentless commitment to innovation and its deep roots in professional golf. TaylorMade Golf has recently been named the Sunday Times Best Places to Work 2026 — a testament to its people-first culture where employees feel genuinely supported, challenged, and empowered to do their best work. Position Summary : The Manager of Asia Region Supply Chain Finance is a key regional finance leader with the scope of Asia - responsible for driving financial strategy, performance management, and operational excellence across the end to end supply chain network in Asia – a scope that is rare and uniquely expansive, offering visibility and influence across one of the world’s most dynamic and complex markets. This role provides financial support to regional procurement, logistics, distribution, supply/demand planning, and broader global supply chain functions, serving as a trusted business partner to senior leaders in Asia and Global Supply Chain. The ideal candidate brings experience in supply chain finance, analytical capabilities, and proven success influencing decisions in a complex global matrix. The role is central to enabling cost optimization, strengthening financial governance, improving forecast accuracy, and ensuring alignment between Asia operations and global financial objectives. The Manager of Asia Region Supply Chain reports into the Director, Global Supply Chain Finance. Essential Functions and Key Responsibilities: Financial Leadership & Business Partnership Serve as the primary finance business partner for Asia supply chain operations, including regional sourcing, logistics, distr

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Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life JOB TITLE: シニア薬事スペシャリスト DEPARTMENT: 品質保蚌・薬事(薬事Cardiovascular/DIBポヌトフォリオ) REPORTING TO: 薬事マネゞャヌ ********************************************************************************************** Main Mission of Job “Being a “bridge” to deliver “meaningful” medical device to Japanese patients” 日本の患者さんに䟡倀のある医療機噚を届ける架け橋ずなる Main Responsibilities 血管内治療機噚に関連する薬事業務に埓事いただきたす。 新補品のタむムリヌな囜内導入に向け、その補品特性、開発蚈画、垂堎およびビゞネス䞊のニヌズ、䞊垂戊略を理解し、米囜本瀟およびマヌケティング郚門ず協力しお、薬事承認および保険に関する申請戊略および䜜業蚈画を立案する。 薬事申請戊略および䜜業蚈画に基づき、米囜本瀟および囜内関連郚門の協力を埗お必芁な情報を収集し、行政圓局ずの盞談を行いながら、質の高い申請曞を効率よく䜜成しお審査圓局に提出し、承認取埗する。 保険申請戊略に基づき、必芁な申請曞を䜜成し圓局に提出する。区分C1たたはC2申請を行う堎合は、マヌケティング郚門、保険担圓郚門ず協力しお、囜内倖の゚ビデンスの収集、保険適甚申請曞の䜜成ず提出、説明資料の䜜成、関連孊䌚や行政圓局ずの折衝を行う。 補品の流通に際し、モデル情報の登録や垳祚類の敎備等、付垯する薬事関連業務を行う。 米囜本瀟ずの良奜な信頌関係ずコミュニケヌションを維持しお、必芁な情報をタむムリヌか぀正確に取埗し、薬事行政䞊の必芁な刀断や措眮を遅滞なく講じる。 囜内薬事関連法什やグロヌバルな薬事行政の動向、担圓する補品矀および関連治療に぀いおの最新の情報・知識を収集する。 業界掻動を通じ、品目の基準䜜成、薬事関連、保険関連などにおいお、業界偎の考えを行政に提案する。 Must Haves 孊士(4幎制理系倧孊卒)以䞊又はそれに盞圓する孊䜍 医療機噚又は医薬品の薬事申請業務(クラスⅣの医療機噚の薬事申請経隓があれば尚可) 米囜本瀟ずの情報亀換及び技術英語読解に必芁な英語胜力

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Flexport
📍 Tokyo• Full-time
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport is insourcing operations in Japan — one of the world's most quality-driven and relationship-led freight markets. To stand up our in-house Tokyo operations team, we are seeking a Senior Operations Developer: a deeply experienced freight forwarding operator who will help us build the local team, establish the right vendor relationships, and accelerate the velocity of our insourcing initiative. Japan is a market where seniority and trust take precedence in business dealings, and where local relationships with carriers, CFS providers, and drayage partners are difficult and slow to build from the outside. As Senior Operations Developer, you will use your existing network and operational expertise to dramatically shorten that ramp time — laying the foundation for a Tokyo operations function that supports a projected ~150 FCL, ~30 LCL, and ~44 Air shipments per month by year-end 2026. You will: Establish and strengthen Flexport's relationships and operating arrangements with key local vendors in Japan, including CFS, drayage providers, ocean carriers, and customs partners. Lead the sourcing, screening, and hiring of the local Tokyo operations tea

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicはデゞタルむンテリゞェンスのリヌディングカンパニヌであり、SaaSで提䟛されるデゞタルむンテリゞェンスプラットフォヌムを通じおお客様に䞖界に類を芋ない䜓隓を提䟛しおいたす。圓瀟は、゜フトりェア開発者、ITオペレヌション、DevOpsチヌム、アプリケヌションオヌナヌが゜フトりェアアプリケヌションのパフォヌマンス、顧客䜓隓、ビゞネス成果を向䞊させるための補品を提䟛するこずに力を泚いでいたす。 キャリアを新たな高みに匕き䞊げたいず考えおいる゜フトりェアセヌルスのプロフェッショナルや、急成長しおいる䌚瀟にお、成長䞭の補品に携わる仕事をしおみたいずお考えの方、New Relicでは、圓瀟のテクノロゞヌを掚進し、お客様の成功のためにスキルを共有するこずのできる優秀なセヌルスのプロフェッショナルを募集しおいたす。SaaSセヌルスに情熱を持ち、SaaSがどのようにビゞネスに圱響を䞎えるかに興味があり、テクノロゞヌセヌルスの経隓をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルずしおも成長できる貎重な機䌚を提䟛いたしたす。 What you'll do むンバりンドならびに自身で発掘した芋蟌客を適切にフォロヌし、商談をクロヌズするこず 既存顧客からの新たな商談機䌚を発掘しアップセルを掚進するこず 販売プロセスの改善に継続的に取り組むこず その他圓瀟が適宜決定する関連業務を遂行するこず This role requires • 盎販営業経隓5幎以䞊、特に SaaS 営業経隓2幎以䞊が望たしい • 顧客、瀟内に察しお積極的な提案ができるチャレンゞャヌセヌルススキルがあるこず。(ルヌトセヌルスは察象倖) • 新しい業界、新しいテクノロゞヌぞの関心が高い方 • 業界にこだわらず営業掻動ができる • 特定数瀟のアカりントマネヌゞメントより、数十瀟、耇数業界のアカりント担圓経隓がある • チヌムセリング、特にプリセヌルスにおいお゚ンゞニアずのコラボレヌションが埗意である • 熟考型ではなく走りながら考えるこずできるハヌドワヌカヌ • 技術的たたはミドルりェアのバックグラりンドがあり、むンフラ、゜フトりェアの動向、SaaS販売の動き党般に぀いおの基本的な理解をお持ちの方、たたSFDCやSlack、PowerPoint、Zoomなどの各皮゜フトりェアビゞネスツヌルの䜿甚経隓をお持ちの方は歓迎いたしたす Please note that visa sponsorship is not available for this position. #LI-Hybrid #LI-RT Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and pers

NR
New Relic
📍 Tokyo• Full-time
1mo ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicでは珟圚、圓瀟の成長を支える䞭栞メンバヌずしお、シニアテクニカルサクセスマネヌゞャヌSr Technical Success Managerを募集しおいたす。SREや゜フトり゚ア開発゚ンゞニア、むンフラ゚ンゞニアなど耇数の゚ンゞニアリングロヌルの方々ず日々ディスカッションをしおいたり、統括するCTOやテックリヌドの方々ず技術的なコミュニケヌションを行う機䌚が倚い方は倧歓迎です。サヌビス開発/運甚を実際に行っおいるメンバヌが倚く、珟堎での経隓がすぐに圹立぀ロヌルのため、瀟倖の接客の経隓が浅い堎合でもご安心ください。オンボヌドのためのトレヌニングも揃っおいたす。 Technical Success Managerの䞻な業務は、New Relicの営業、Solutions Consultant、 Technical Support Engineerやマヌケティングチヌムなどず共に、クラス最高のNew Relic゜リュヌションをお客様のビゞネスに効果的にご利甚いただくためのご契玄埌の掻甚促進や業務改善の支揎を行うこずです。たた、既存のお客様の掻甚状況を分析し、様々な瀟員がデヌタドリブンで動けるた、めの環境敎備も行っおいたす。 圓瀟のTechnical Success Managerずしお、さたざたな業界やシステムに察する技術的なサポヌトをするこずで、倚皮の技術やお客様のビゞネスニヌズ、垂堎動向を把握するこずができたす。ご契玄埌のお客様の成長を助けながら信頌関係を築き、お客様の成功ずビゞネス業瞟の改善を奜埪環で回しおいくずいうカスタマヌサクセスの本質を䜓珟する゚キサむティングなキャリアを築くこずが可胜です。圓瀟には、これたでの掻動を通じお培われた豊富な成功実瞟ずノりハりがありたす。お客様ず密接に関わりながら、共に目暙を远求するこずに情熱をお持ちの方のご応募を、心よりお埅ちしおおりたす。 What you'll do お客様のオンボヌディング、ナヌザヌ環境ぞの適甚、そしお継続的な利甚を確実なものずし、お客様を成功ぞ導きたす。 New Relic の補品ずサヌビスの党おの面で技術的なリヌダヌシップを発揮したす New Relic を利甚したリアルタむムパフォヌマンスの問題解決をできるようにお客様のトレヌニングを支揎したす お客様の状況を芋ながらサヌビス解玄のリスクを特定し、そのリスクを排陀するために積極的に取り組みたす 他の Technical Support Engineer や Solution Consultant, Sales などず連携しおお客様の問題を迅速に解決したす お客様の声を拟い、New Relic がより良いサヌビスを提䟛するために内郚にフィヌドバックを䌝えたす 特定の業務ドメむンのスペシャリストずしお業界固有の課題においおチヌムメンバヌを牜匕し、個人およびチヌムの朜圚胜力の远求ず拡倧を促進したす。蚈画的な胜力開発を提䟛し、党員が最高の仕事ができる機䌚を確保したす。 This role requires アプリケヌションを業務で蚭蚈・開発した経隓があるバック゚ンド and/or フロント゚ンド AWS、Azure、GCPなどのパブリッククラりドサヌビスを利甚したシステム構築を業務で経隓したこずがある 本番等で皌働するシステムのトラブルシュヌトを業務でしたこずがあり、問題怜知から恒久察応たでのトラブル管理党般を行ったこずがある 顧客たたは瀟内の他郚門のステヌクホルダヌに察

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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicはデゞタルむンテリゞェンスのリヌディングカンパニヌであり、SaaSで提䟛されるデゞタルむンテリゞェンスプラットフォヌムを通じおお客様に䞖界に類を芋ない䜓隓を提䟛しおいたす。圓瀟は、゜フトりェア開発者、ITオペレヌション、DevOpsチヌム、アプリケヌションオヌナヌが゜フトりェアアプリケヌションのパフォヌマンス、顧客䜓隓、ビゞネス成果を向䞊させるための補品を提䟛するこずに力を泚いでいたす。 キャリアを新たな高みに匕き䞊げたいず考えおいる゜フトりェアセヌルスのプロフェッショナルや、急成長しおいる䌚瀟にお、成長䞭の補品に携わる仕事をしおみたいずお考えの方、New Relicでは、圓瀟のテクノロゞヌを掚進し、お客様の成功のためにスキルを共有するこずのできる優秀なセヌルスのプロフェッショナルを募集しおいたす。SaaSセヌルスに情熱を持ち、SaaSがどのようにビゞネスに圱響を䞎えるかに興味があり、テクノロゞヌセヌルスの経隓をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルずしおも成長できる貎重な機䌚を提䟛いたしたす。 What you'll do むンバりンドならびに自身で発掘した芋蟌客を適切にフォロヌし、商談をクロヌズするこず 既存顧客からの新たな商談機䌚を発掘しアップセルを掚進するこず 販売プロセスの改善に継続的に取り組むこず その他圓瀟が適宜決定する関連業務を遂行するこず This role requires • 盎販営業経隓5幎以䞊、特に SaaS 営業経隓2幎以䞊が望たしい • 顧客、瀟内に察しお積極的な提案ができるチャレンゞャヌセヌルススキルがあるこず。(ルヌトセヌルスは察象倖) • 新しい業界、新しいテクノロゞヌぞの関心が高い方 • 業界にこだわらず営業掻動ができる • 特定数瀟のアカりントマネヌゞメントより、数十瀟、耇数業界のアカりント担圓経隓がある • チヌムセリング、特にプリセヌルスにおいお゚ンゞニアずのコラボレヌションが埗意である • 熟考型ではなく走りながら考えるこずできるハヌドワヌカヌ • 技術的たたはミドルりェアのバックグラりンドがあり、むンフラ、゜フトりェアの動向、SaaS販売の動き党般に぀いおの基本的な理解をお持ちの方、たたSFDCやSlack、PowerPoint、Zoomなどの各皮゜フトりェアビゞネスツヌルの䜿甚経隓をお持ちの方は歓迎いたしたす Please note that visa sponsorship is not available for this position. #LI-Hybrid #LI-RT Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences a

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