Senior Customer Solutions Architect Jobs

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. About the Role As People Success Partner (PSP) – Senior Analyst/Analyst, you will support end-to-end people execution across key HR pillars — HR operations, compensation support, learning & development enablement, talent processes, and employer branding. This role is designed for a high-ownership HR generalist who can run structured people processes, build strong employee connect, and use data and insights to improve engagement, performance, and retention. You will work closely with People Success Partners and business leaders to drive predictable HR delivery, strengthen culture and communication, and ensure employees and managers get timely, high-quality support. What You’ll Do People Pulse, Engagement & Culture Track the pulse of employees through health checks, pulse surveys, exit i

Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. About the Role The Regional HR Service Delivery Lead is responsible for the end-to-end performance, governance, and execution integrity of HR service delivery across assigned countries within APAC and/or Middle/East. This role owns service delivery outcomes, escalation management, compliance adherence, and operational controls, ensuring HR services are delivered accurately, consistently, and in accordance with local employment laws, contractual obligations, and internal policies. The Lead serves as the primary escalation point for complex HR matters, including direct engagement with Workers (WSEs) and Clients, and is accountable for resolving issues prior to escalating to senior leadership. This role acts as the first line of escalation before Sr. Manager involvement, ensuring all matters are resolved with clear documentation, appropriate judgment, and compliance validation. This role provides direct

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Summary: As a Principal Software Engineer at Appian, you will be the primary technical strategist, responsible for shaping the architectural foundation of our platform. Your role involves anticipating future challenges and implementing innovative solutions today. You will drive complex cross-functional initiatives, ensuring Appian remains a leader in the low-code and automation industry. Responsibilities: Define the long-term architectural vision and governance for the Appian platform. Identify systemic technical risks and lead task forces to resolve architectural bottlenecks. Develop internal tools and SDKs to simplify infrastructure and enhance developer productivity. Conduct deep-dive troubleshooting for complex production issues. Promote AI-native engineering practices and integrate AI features into the platform. Lead the development of core platform libraries and high-risk prototypes. Participate in the Architectural Guild and review high-impact design documents. Mentor lead and senior engineers, and represent Appian in the tech community. Ensure operational resilience with self-healing and highly available systems. Required Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. 15+ years of software engineering experience, with significant experience in architecting large-scale distributed systems. Strong understanding of data structures, algorithms, and design patterns. Proven transformational leadership in technological migrations or strategies. Expertise in Java and Cloud-Native ecosyst

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. You will own end-to-end delivery for complex, cross-org modernization programs. You will create clarity from ambiguity, define operating mechanisms, drive dependency management, and ensure high-quality execution across Platform Engineering and Low Code Foundations. Required Experience & Skills 8–12+ years technical program management in engineering organizations Experience driving large, cross-team technical programs with measurable outcomes Excellent written and verbal communication; strong ability to influence without authority Demonstrated rigor in planning, risk management, and execution mechanisms Comfort partnering with senior engineering leaders and principal engineers Preferred Experience & Skills Experience with platform modernization (cloud-native, performance, reliability, migrations) Experience with AI-enabled programs or AI-first SDLC adoption Background in software engineering, systems engineering, or technical product delivery Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training,

About OfficeSpace: OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact. About the role: OfficeSpace is looking for a Director of Sales Development to build the next generation of our pipeline engine. You will own inbound- and outbound-sourced pipeline across new-logo and expansion accounts, lead our strategic ABX motion, and develop SDRs and Senior SDRs into high-performing GTM talent. You'll shape how people and AI agents work together—using automation to expand capacity while keeping judgment, relationships, and buyer experience human-led. This is a builder role. You'll partner closely with Sales, Marketing, Revenue Operations, Finance, and Enablement to turn revenue goals into a focused operating system that improves account penetration, conversion, pipeline productivity, and talent development as OfficeSpace moves upmarket. What you'll do: Own the pipeline engine. Translate revenue targets, pipeline coverage, conversion rates, and productivity assumptions into SDR capacity, quotas, territories, coverage, and investment decisions. Build a high-performing team. Lead, coach, and develop SDRs and Senior SDRs against clear goals for pipeline, conversion, quality, productivity, and progression. Lead strategic ABX. Turn account segments, intent, buying-group signals, whitespace, and market triggers into focused action across Mid-Market and Enterprise new-logo and expansion accounts. Build depth in priority accounts. Establish disciplined account-planning motions across research, contact ma

We believe that communication belongs to everyone. TextNow is redefining how people connect by combining simplicity, intelligence, and accessibility. We’re a team of curious builders using technology to make communication more affordable and powerful for millions of users every day. As a Software Developer - Backend , you won’t just build services—you’ll shape the systems, architecture, and tooling that make them possible. At TextNow, Members of Technical Staff combine leadership and hands-on coding to enable the highest leverage opportunities possible. Being able to operate strategically, as well as diving into the lowest-level details, is a must. You’ll take technical ownership of key backend domains and work across mobile, web, and data to create faster, smarter, more reliable systems. AI and automation are at the core of how we build. You’ll use them to accelerate development, improve performance, detect and resolve issues faster, and continuously raise the bar for backend development excellence. We’re hiring Members of Technical Staff across multiple levels (intermediate/senior/staff+). Whether you’re an experienced developer looking to lead complex systems, or an early-career developer eager to grow, we’ll align your title and scope based on experience and impact. This role is about impact at scale. You’ll shape how TextNow builds and operates its backend systems—using AI and automation to make development faster, decisions smarter, and experiences more seamless for millions of users worldwide. What You'll Do Design, develop, and sustain high-performance, scalable backend services using Go microservices and modern cloud-native tooling. Lead architectural modernization and modularization to improve scalability, observability, and developer velocity. Define and own the entire lifecycle of your systems: API design, data modeling, deployment (CI/CD), live-traffic monito

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Database Platform Manager Company: THG Ingenuity Location: Manchester (Head Office) Reports to: Director of Data Role Overview We are looking for a strong technical leader to run our database platform. Our estate runs on Google Cloud Platform following a recent migration to self-managed services, and there is a real opportunity here to shape the next phase. How we consolidate and modernise the estate, where managed and cloud-native services earn their place, which new technologies are worth adopting, and how the platform scales with the business are all live questions. You will lead the thinking on them and work with stakeholders across the business to agree and deliver the roadmap. You will lead our DBA team, who own every database across the group regardless of the application running on it and who run the platform as a 24/7 service. You will work hand in hand with our Data Reliability Engineering team, whose Principal Engineer is your peer and whose focus is automation, fleet reliability and SLOs. This role is weighted toward hands-on technical depth. You should be as credible in a design review or an incident bridge as you are in a planning session with senior stakeholders. Key Responsibilities Technical direction The technical roadmap for the estate. We want someone genuinely interested in emerging database technologies who evaluates them on merit and can articulate the pros and c

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. We are seeking a Global Sourcing Manager, Marketing, to join Hasbro in Boston, MA. At Hasbro, we build play and entertainment experiences that connect generations and encourage fans around the world. As the Global Sourcing Manager, Marketing, you will develop and complete sourcing and category strategies across marketing and production spend. You'll serve as a trusted advisor to senior business leaders, build strong supplier partnerships, and provide value through innovation, cost optimization, and operational excellence. You will report directly to the Director of Global Strategic Sourcing, aligning procurement approaches with business priorities. You will also build stronger supplier relationships and advance sourcing initiatives supporting brand growth and business performance. Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA. A Day in the Life of a Global Sourcing Manager, Marketing: Lead comprehensive sourcing projects across marketing and production categories, from opportunity evaluation through contract negotiation and supplier optimization. Analyze financial data to deliver timely, actionable insights that support sourcing decisions. Align sourcing and supplier approaches with business priorities, integration plans, and long-term roadmaps. Develop and complete

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Hasbro, we’re looking for an outstanding Investor Relations Sr Manager to join our dynamic team in Boston, MA. This role offers a rare chance to build and implement Hasbro's capital markets communications strategy. You will collaborate with high-level management across the company and the investment community to clearly communicate our financial results and strategic vision. As an IR Sr Manager at Hasbro, you will play a meaningful role in crafting and delivering our world-class investor communications strategy. Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA. What You Will do as an Investor Relations Senior Manager: As an IR Sr Manager at Hasbro, you will play a meaningful role in crafting and delivering our world-class investor communications strategy. Collaborate closely with the VP of Investor Relations to ensure our equity story is compelling and aligns with our strategic vision. Your day-to-day will involve: Drafting and managing earnings press releases, prepared remarks, supplemental materials, investor presentations, and Q&A details for quarterly earnings cycles. Supporting the preparation of the CEO, CFO, and other senior leaders for investor-facing engagements, including earnings calls, fireside chats, conferences, and one-on-one meetings. Delivering cl

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Hasbro is updating the way work is conducted across supply chain, go to market, finance, consumer products, and licensing. Our mature RPA practice on Automation Anywhere is now growing to include agentic AI. These systems interpret unstructured inputs, invoke tools, and perform complex workflows with human oversight where needed. We are looking for a Principal Automation Specialist to act as the senior technical expert in this initiative. This hands-on leadership role involves setting the architectural vision for our intelligent automation platform, building the most complex elements, and raising the team’s technical standards. Responsibilities As a Principal Automation Specialist, your responsibilities will include: Architect and build agentic automation: LLM-orchestrated workflows that combine deterministic RPA with reasoning based on data patterns, tool/API calling, and structured output. Extend our Automation Anywhere estate — migrate brittle, screen-scraped bots to API- and agent-based patterns and decide deliberately when a task should stay deterministic. Build the reliability layer that makes agents safe to run in production: evaluation harnesses, regression suites, confidence thresholds, human-in-the-loop approval gates, fallback paths, and audit logging. Own the integration surface — connect agents to ERP (SAP), data platforms, ticketing, and internal APIs via standardized tool interfaces (e.g., MCP servers, REST/GraphQL, event-driven triggers). Apply document and language intelligence to workflows that resisted cl

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. The Executive Assistant to the President of Licensing & Entertainment serves as a trusted strategic partner, enabling executive effectiveness across a dynamic global business. This role goes well beyond calendar management, requiring exceptional judgment, discretion, organization, and the ability to anticipate needs in a fast-paced, high-profile environment. The Executive Assistant will manage executive operations, coordinate cross-functional priorities, facilitate communication with senior leadership and external partners, and ensure seamless execution of business activities. Success in this role requires outstanding relationship management, attention to detail, adaptability, and a proactive approach to solving problems before they arise. Effective from the date that Hasbro opens its new Boston location, this position will be on-site Tuesday-Thursday at Hasbro's new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday-Thursday at Hasbro's HQ in Pawtucket, RI or at Hasbro's temporary location in Boston, MA A Day in The Life as an Executive Assistant: Executive Support Manage a complex and constantly evolving executive calendar across multiple time zones. Prioritize meetings based on strategic importance and business impact. Coordinate domestic and international travel, including detailed itineraries and contingency planning. Prepare agendas, briefing materials, meeting notes, and follow-up action items. Handle confidential correspondence and sensitive business information with th

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. This is not a traditional administrative role. As the Executive Associate supporting the SVP Corporate Finance you will serve as a trusted right hand and critical resource for the SVP and their leadership team. This role blends administrative excellence, project coordination, and business exposure, offering an accelerated pathway into Hasbro’s Finance organization. This role provides a unique opportunity to learn directly from senior executives, gain visibility into enterprise operations, and develop the skills necessary for a future leadership role within Hasbro. Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA. What You Will Do As An Executive Associate: Executive and Team Support Manage complex calendars, travel, and communications for the SVP with accuracy, discretion, and professionalism. Coordinate and prepare materials for leadership meetings, ensuring follow-ups and decisions are documented and tracked. Serve as a primary liaison between the SVP, their direct reports, and key internal stakeholders — ensuring clarity, alignment, and timely execution. Support cross-functional collaboration by facilitating communication, scheduling, and coordination Professional Development and Exposure Work closely with the SVP and their leadership team to gain insight into financial management

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Step Into the Multiverse: Your Next Adventure Starts Here At Wizards of the Coast, we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of Magic: The Gathering®, the rich storytelling of Dungeons & Dragons®, or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure. Do you have the versatility to operate at the intersection of game development, cloud infrastructure, and platform reliability? We are seeking a Senior Cloud Platform Engineer to join our Central Technology Build Engineering team as we develop and curate an Unreal Engine ecosystem to share across our internal game studios. You will join a specialized team responsible for unblocking developers, ensuring build stability, and optimizing iteration workflows across multiple concurrent titles. This is a hands-on IC role where engineering excellence meets operational reliability. You’ll collaborate closely with game development teams to ensure a seamless experience for all Unreal-powered studios under our banner. In this role, you will design, build, and run scalable AWS architectures that serve as the backbone

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview CSR2 is one of the most successful mobile racing games in the world, and we’re evolving the experience for millions of players. We’re looking for a Lead/Senior Game Designer who can shape impactful systems, elevate the player experience, and strengthen the overall design function across pods. This role combines strong systems design craft with leadership, collaboration, and an ability to drive clarity and alignment. What You'll Do : Lead the design of major systems and features that deepen CSR2’s progression, engagement, and long-term meta Drive end-to-end feature delivery—including concepts, specs, flows, balancing, prototyping, iteration, and final launch Partner closely with Product, Engineering, UX, Art, and LiveOps to align goals, define KPIs, and ensure high-quality execution

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview: We’re looking for a Principal Data Analyst to join our Analytics team. In this senior role, you’ll be a key partner to our game teams, shaping product strategy and driving impactful data-driven decisions that improve our games, boost player engagement, and fuel business growth. You’ll combine deep quantitative analysis, business acumen, and technical expertise to uncover insights that matter. As a Principal, you’ll also help elevate analytics standards across the company, mentor analysts, and champion a culture of data-informed decision-making. What You'll do: Help Shape the Game Strategy: Be a part of the development of data-driven strategies for top games, influencing product roadmaps, features, and monetization. Player & Product Insights: Partner with cross-functiona