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Senior Customer Solutions Architect Jobs

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Explore current senior customer solutions architect jobs. Use filters to narrow by work mode, employment type, experience and date posted.

DU
DoorDash USA
📍 United States• Full-time• $219.7K – $323K/yr
2mo ago

About the Team As DoorDash continues to expand rapidly, our Core Consumer team plays a pivotal role in shaping the consumer experience through enhancing personalization, search relevance, merchandising strategy, app quality, and the overall ordering experience. Our mission is to implement scalable data solutions and provide insights that directly influence our strategic product direction. We are looking for an Analytics Senior Manager to lead our Discovery team. About the Role As a Senior Manager of Data Science/Analytics, you’ll be leading a team of data scientists who are working on improving the consumer experience. You will develop strategic insights and work closely with the product, engineering, strategy and operations teams to actively build and measure the impact of new features. You will oversee our metrics and analytics strategy to inform strategic product direction, offer technical leadership and build processes to support velocity, and partner with data and product engineers to build robust data foundations. You're excited about this opportunity because you will… Lead and develop a team of Data Scientists in investigating complex issues and uncovering key drivers of our business, along with your own contributions as an Individual Contributor Influence the Product and Operations roadmap by making actionable recommendations based on data Interface frequently with senior leadership to showcase your team’s work and tackle complex business problems Drive measurement strategy for the area under scope, defining success metrics and implementing best practices around experiment design and statistical analysis Develop a strategic learning roadmap based on data observations, strategic questions, and hypotheses We're excited about you because you have… A degree in Math, Physics, Statistics, Economics, Computer Science, or a similar domain Experience managing a team of data scientists, and a track record of delivering impactful analyses 8+ years of experience i

Excellogisticsrecruitment
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities: Provide L2 support in incident, request, change and problem management related to database operations. Provide operational support covering 24/7 and participate in Major incidents. Ensure SLA for incidents and service requests are met with high quality of work. Ensure critical metrics, such as breach case target, MTTR and first level resolution target is met. Install and upgrade database systems, apply patches and implement changes when required. Diagnose and resolve database errors ensuring high availability of database systems. Manage databases access, backups and ensure compliance to database and security standards. Monitor database performance proactively and perform analysis of cases to prevent recurring issues. Review and improve database monitoring when required. Develop processes and operation procedures. Build and manage database reports, visualizations, and dashboards related database operations. Leverage AI and agentic solutions to automate operational workflows, enhance service reliability, and improve IT operations efficiency. Requirements: Bachelor’s, Master’s degree or equivalent experience Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields. Good understanding and hands-on experience in the following areas will be advantageous: Microsoft SQL Server, Oracle Database, Linux and Windows operation sy

pythonjavasql
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Provide L2 support in incident, request, change and problem management related to server and DB operations in Windows and Unix operating systems. Provide L2 support covering 24/7 and participate in Major incidents. Ensure SLA for incidents and service requests are met with high quality of work. Ensure KPIs, such as breach case target, MTTR and escalation target is met. Install and upgrade firmware for hardware and operating systems, apply patches and implement changes when required. Diagnose and troubleshoot OS/hardware errors ensuring high availability of MFG systems. Monitor server performance proactively and perform analysis of cases to prevent recurring issues. Review and enhance server monitoring when required. Develop processes and operation procedures related to server operations. Create and manage reports, visualizations, and dashboards related to windows/unix operations. Perform capacity planning and participate in Disaster Recovery drill. Work with Subject Matter experts (Level 3) for improvement projects to ensure security, availability, performance, interoperability and reliability of Micron’s core computing resources. Requirement: Bachelor’s or Master’s degree Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields. Aca

pythonjavasql
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Gitlab
📍 United Kingdom• Full-time• Remote
2mo ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Fullstack Engineer on GTM Engineering, you will design and build the backend systems and services that power our go-to-market and growth platforms, while also contributing across the stack where needed. This is a strong fit if you want to work in a 0 to 1 space where you can shape what gets built, guide architectural choices, and guide work from specification through production health. What you'll do Design, build, and maintain backend services and APIs that support GTM and growth platforms Contribute across the stack, including frontend work, when a feature or project calls for it Contribute

REMOTEvueairecruitment
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MongoDB
📍 San Francisco• Full-time• From $126K/yr
2mo ago

Join the Atlas Search team to design and develop the next generation of Semantic and Vector Search infrastructure. Atlas Search is a growing cloud service that allows users to execute complex search and vector search queries using the MongoDB Query Language. Our users can focus on relevance and data retrieval instead of the machinery needed to search data at scale. Our team is building a cloud-based distributed system responsible for the core components of search including data ingestion, performance, query language, query execution, for both relevance-based search and vector search. Our product is being adopted quickly and there are many interesting projects. This is a technical role where you will be responsible for the infrastructure and features enabling our at-scale cloud service powering vector and semantic search. We are looking to speak to candidates who are based in the San Francisco Bay Area for our hybrid working model. What You’ll Do Lead complex projects across the MongoDB ecosystem, for instance, development of a new Search deployment framework within the MongoDB managed cloud Set project level strategy, architect features, and lead projects to successful execution Identify, design, and implement features enhancing our reliability, performance, security and efficiency Perform code reviews with peers and make recommendations on how to improve our software development processes Influence and grow team members through active mentoring and leading by example What We Look For 5+ years experience in data management/search systems, ideally with a strong distributed systems and infrastructure background Experienced in the development and maintenance of concurrent, stateful services Eager to shape the technological direction of a complex system and have the ability to lead initiatives through collaboration with others Experienced in writing features, debugging and optimizing multithreaded applications written in Java Familiarity with LLM

javamongodbaws
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PG
PlayStation Global
📍 San Mateo, Canada• $163.6K – $245.4K/yr
2mo ago

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Technical Program Manager, Mobile San Mateo, CA As a Senior Technical Program Manager, you will drive the development of software that powers the mobile experiences defining the future of the PlayStation ecosystem. You will coordinate complex technical initiatives across mobile applications and cross-platform systems, ensuring successful delivery of products that delight millions of users worldwide. You will be responsible for orchestrating programs across Android native development, React Native implementations, and critical infrastructure systems. Your role involves you in every facet of the launch lifecycle, from initial planning through production deployment. Responsibilities: • Drive end-to-end program execution for mobile applications and infrastructure systems, coordinating across engineering teams to deliver scalable and performant solutions. • Manage program timelines and dependencies across mobile and console teams, ensuring alignment between Android native, React Native, and backend infrastructure initiatives. • Lead Agile/Scrum ceremonies and facilitate sprint planning, working closely with engineering teams to translate product requirements into actionable deliverables and realistic timelines. • Coordinate with international stakeholders (USA,

reactgraphqlproject management
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Pinterest
📍 United States• Full-time• Remote• $163.6K – $336.9K/yr
2mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Sr. Staff Technical Program Manager for Search Signals at Pinterest, you will lead company-level programs that are foundational to Pinterest’s strategic transformation into a shopping and inspiration platform. This role is responsible for driving innovation and execution across offsite signals, content understanding, and relevance, with direct impact on multiple company OKRs. You will operate at the intersection of technical depth, cross-org influence, and long-term business strategy, shaping the future of search and personalization at Pinterest. What you’ll do: Strategic Leadership & Vision Envision and trailblaze the company’s approach to leveraging offsite and onsite signals, anticipating future business, technical, and regulatory challenges. Drive the creation and evolution of the company-wide roadmap for signals,

REMOTEai
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MongoDB
📍 Austin• Full-time• From $95K/yr
2mo ago

MongoDB is hiring a Senior Manager, M&A Integration to help build and run the operational backbone for how MongoDB integrates its acquisitions, translating each deal thesis into a durable business outcome. As the Senior Manager, M&A Integration, you’ll help ensure acquisitions are integrated successfully and that the value outlined in each deal is realized. You may provide input during diligence to help flag integration risks, and you will lead integration planning and execution from LOI through post-close for assigned deals, reporting to the Chief of Staff to the CFO and partnering closely with our Corporate Development team. You'll coordinate across every functional team involved in a deal — Legal, HR, Finance & Accounting, IT, Go-to-Market, Marketing, and Product & Technology. You and the Chief of Staff together will support the Integration Management Office (IMO): defining workstreams, building the master integration plan, and supporting governance cadence for each deal. This is a hands-on execution role with real ownership of individual deal integrations. You’ll help build out MongoDB’s integration playbook – standard plans, checklists, templates – turning deal-by-deal efforts into more consistent, repeatable practices alongside the Chief of Staff. This role is ideal for someone who has led M&A integration workstreams before and knows how to bring structure to the ambiguity of a newly closed deal. You know how to drive cross-functional execution without formal authority, operate with autonomy within a defined framework, move fluidly between Day 1 planning, synergy tracking, and status reporting, and take ownership of outcomes rather than waiting to be told what to do. This role may flex across multiple concurrent deals depending on the pace of acquisitions. This role can be based in New York City, Austin, or Palo Alto for our hybrid working model or remotely in the United States. What You'll Do Integration Strategy & Planning Partner wit

mongodbawsazure
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Reddit
📍 United States• Remote• $266K – $372.4K/yr
2mo ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . As a Senior Staff Machine Learning Engineer, Feed Relevance , you'll drive the development of GenAI-powered recommendations, leveraging Reddit’s unique community landscape, rich conversational data, and dynamic engagement patterns. Your deep modeling expertise will directly shape the core architectures behind feed ranking, enabling breakthrough personalization for tens of millions of users. Responsibilities: Deliver on technical initiatives that have significant company-wide impact Set technical direction for the broader Relevance and Feeds teams at Reddit, able to identify opportunities and influence strategy across multiple orgs Work with management on goal setting, planning, and de-risking critical projects Mentor and grow Senior and Staff engineers Create a strong healthy engineering culture Qualifications: 10+ years of industry experience building systems for relevance driven products Subject matter expert in relevance, recommendation, and ML systems; able to solve complex problems in these domains that few others can Deep understanding of how to build sustainable software systems at a large scale engineering organization Experience in influencing organizations on technical direction/best practices Experience working with cross-functional teams such as design, product, business & data teams to deliver great experiences. Strong focus on user experience, usability, scalability, reliability and quality. You are an undying advocate for the user, and you have a deep intuition for how people & machines inte

REMOTEmachine learningartificial intelligenceai
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A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU’LL DO Lead the implementation, adoption, and continuous improvement of our enterprise privileged access management program to protect critical systems and sensitive access paths Develop and maintain privileged access policies, standards, governance processes, and operating procedures aligned with industry best practices and regulatory expectations Partner with infrastructure, security, cloud, application, and engineering teams to onboard applications, privileged accounts, service accounts, and systems into the platform Apply least privilege, segregation of duties, and risk-based access principles across privileged access workflows and control remediation efforts Lead privileged access certification campaigns and audit responses by validating access rights, producing evidence, and remediating findings Monitor operational health, security posture, and program effectiveness through performance indicators, risk indicators, dashboards, trend analysis, and management reporti

linuxartificial intelligenceai
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Nuro
📍 United States• Full-time• From $193.9K/yr
2mo ago

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role The ML Infrastructure team is responsible for building & improving the core infrastructure for autonomy teams at Nuro. In this role, you will work closely with teams across Nuro, to design, build and deploy core infrastructure components in machine learning model life cycle, to push the autonomous future forward. You will have an opportunity to work across the full stack of machine learning solutions - from designing robust and scalable model & data pipelines to building to deploying the optimized models on Nuro’s fleet of self-driving robots! About the Work Design and develop ML workflow pipelines to train, optimize, validate, and deploy Nuro autonomy models. Develop and maintain continuous testing and monitoring systems for core ML infrastructure components. Develop observability to track ML model lifecycles from data generation to on-road validation. Maintain an in-house ML inference platform to serv

pythonmachine learningai
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2mo ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta continues its push into the enterprise, the Upmarket Account Executive team is at the center of that growth, and this role is the dedicated enablement partner making that motion faster, sharper, and more scalable. As a Sr. Revenue Enablement Manager supporting our Upmarket AE organization, you'll operate as a true strategic thought partner to AE leadership, helping design and build the enablement infrastructure needed to win in complex, enterprise sales environments. This is a high-autonomy role that shapes how Vanta's most strategic sellers learn, grow, and perform. What you’ll do as a Sr. Revenue Enablement Manager at Vanta: Serve as a dedicated strategic partner to Upmarket AE leadership, including directors and frontline managers, to deeply understand the upmarket GTM motion and proactively identify where enablement can drive measurable impact on pipeline and revenue. Build and maintain a suite of high-quality enablement resources, including playbooks, deal strategy frameworks, account planning tools, and competitive positioning guides, that equip AEs to engage and win at the enterprise level. Design and deliver enterprise-grade sales methodology programs, such as MEDDPICC and Command of the Message, and embed them into the day-to-day practices of the Upmarket AE team. Conduct continuous needs assessments, drawing on data from Gong, Salesforce, and direct field observation, to identify capability gaps and prioritize the enablement roadmap accordingly. Partner cross-functionally with Revenue Operations, Product Marketing, Product Management, and Solutions Engineering to ensure Upmarket AEs have timely, high-quality

restaigo
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Nuro
📍 United States• Full-time• From $193.9K/yr
2mo ago

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors About the Role Nuro takes a machine-learning-first approach to autonomous driving, and the ML Infrastructure team builds and operates the infrastructure that makes that possible. We own the systems that train the models at the core of the Nuro Driver™ - from distributed GPU training and closed-loop reinforcement learning, to the workflows, orchestration, observability, and cost management that keep the fleet running efficiently. Our work sits directly on the critical path of autonomy development. When a training run stalls, when a pipeline silently regresses, or when GPU utilization slips, it shows up in how fast the rest of the company can ship. We care as much about reliability and operational maturity as we do about raw scale. About the Work Contribute to Nuro’s training infrastructure, spanning multi-generation accelerators, and multi-cluster scheduling and orchestration. Design and operate large-scale data pipelines - batch and strea

pythongcpkubernetes
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