Senior Customer Solutions Architect Jobs

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Roblox is reimagining the way people come together to connect, create, and express themselves. To support our massive scale, we are powered by thousands of microservices. The Application Networking team connects and secures these services, building ingress gateways, managing the service mesh, and enabling seamless communication across Roblox’s hybrid on-prem and cloud infrastructure. We are executing on Cloud Bursting, a strategic initiative to enable Roblox’s core services to transparently burst from on-prem data centers to the cloud, allowing us to handle historical peak concurrent players and survive regional failures. You will join our Service Mesh team to build the networking fabric that makes this possible. You Will: Design and build the service mesh infrastructure that enables communication across Roblox’s hybrid Kubernetes and Nomad environments, supporting billions of daily requests. Drive the integration of service mesh with Kubernetes, ensuring reliable sidecar injection, mTLS, traffic policies, and observability for production workloads. Build the networking foundation for Cloud Bursting, enabling Roblox’s top services to transparently burst from on-prem data

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team A rider taps "request ride" and within seconds, an autonomous vehicle is matched, dispatched, and on its way. The On-Road Experience team owns the systems that make that moment happen. The On-road Experience team builds the real-time distributed system behind Nuro's ride-hailing product. This is foundational infrastructure where correctness and performance have consequences on a real road. About the Role This is the perfect role if you love architecting performant, reliable distributed systems, processing real-time vehicle data, and building the foundational APIs that enable seamless product experiences. The position demands technical excellence, a deep understanding of system design, and a knack for solving tough problems. Come join us in defining the future! What you'll own Backend services for ride planning, vehicle matching, and real-time trip execution Partner API integrations (Uber and others) routing ride reque

The HR Technology organization is looking for a seasoned Senior Technical Program Manager to help enable the efficient delivery of technology solutions to meet stakeholder needs. TPMs in the organization enable IT to accelerate business impact and strategically transform how we work with technology and AI. As a Senior Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Human Resources, Legal, Finance and other teams across the business as needed to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making for our organization. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Position Expectations: Execute and improve the processes and tools that inform the daily life of the HR Technology delivery teams Drive coordination between product development teams and internal stakeholders to prioritize the team's backlog and plan its release roadmap Identify risks to the team's delivery, mitigating them where possible Own the data around the health of each team's project and ticket backlog Know when a project/team requires more hands-on management and know when it is time to operationalize and develop a process framework for the project and/or team(s) Promote a culture of continuous improvement by conducting retrospectives to help identify areas of growth and learnings within and across teams Recognize patterns in a sea of information and take action accordingly Expand knowledge into new domains by consistently working to gain the requisite technical knowledge required to skillfully manage the complexities, dependencies, and risks associated with HR technology enabled projects The right candidate for this role will be Experienced with 7+ years working in an PMO

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). The Role We’re currently hiring Senior Account Executives across multiple Inspira Education Group brands. We’re looking for a driven, entrepreneurial Senior Account Executive with a strong ownership mindset. Someone who thrives in a fast-paced, mission-driven environment and is eager to help students achieve their academic dreams. You’ll play a key role in driving revenue growth through inbound sales, while also helping to build and refine the systems and processes that will allow our sales function to scale in the future. This is one of the most impactful roles at Inspira. As the first point of contact for parents and students exploring our programs, you’ll set the tone for their entire experience. The trust, empathy, and expertise you bring to these conversations often become the deciding factors in their choice to work with us. You’ll guide them through one of the most meaningful decisions of their lives- investing in their education and future success. What You'll Do Lead consultative intro calls (inbound) with parents and students to understand their goals, explain the admissions process, and recommend the right Inspi

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role The New York Times Company is looking for an experienced security leader to serve in a key leadership and operational role. You will lead the ongoing transition toward a unified global corporate security operation, directly managing a team of in-house and contract security professionals and working with senior executives and operational leads across the company. This is a high impact leadership role, and you will be measured by your ability to build a cohesive physical security architecture, improve how our colleagues work together, and ensure our corporate security program supports the company's growth. Responsibilities: You will lead Corporate Security programs, by: Design and implement a global security operations architecture:Scale operations across staff and offices in New York City, elsewhere in the U.S. and in 8 international offices and 33 international bureaus, ensuring consistent service delivery and operational resilience.Establish and maintain global governance frameworks to provide an application of corporate security standards across all offices, bureaus and regions, serving as the final point of escalation for operational policy decisions. Lead and develop a high-performing, globally distributed team:Ensure clear accountability, ownership and streamlined cross-functional support for internal clients.Developing a culture of professionalism, excellence, and innovation on your team by assessing, training, evaluatin

Zoox is seeking an experienced Senior Program Manager to join our People Experience (PEx) team, serving as PEx PMO's strategic partner to our Talent Acquisition organization. This role owns the planning, reporting, and vendor infrastructure that lets Talent hire efficiently and confidently at scale — from hiring capacity models to executive reporting to our large-scale industry conference presence. We're looking for someone with strong program management skills and real Talent Acquisition operations experience who can build the systems Talent leadership relies on to make good decisions. As PEx's needs evolve, this person will also be expected to take on new projects and departments beyond Talent. Responsibilities Program & Project Leadership: Lead Talent Operations initiatives end-to-end — including the Referral Rewards Program, requisition administration, process improvement efforts, and tooling rollouts. Strategic Translation & Execution: Own enterprise Hiring Goals capacity planning methodology, translating business growth targets into concrete hiring plans in partnership with Talent leadership and HRIS. Event & Conference Operations: Own end-to-end planning and execution for large-scale industry conferences (e.g., CVPR), including budget, vendor management, and operational logistics — plus lighter-touch support for smaller industry events. Interviewing & Enablement Support: Provide light-touch support for interview standardization (playbooks, calibration) and Talent enablement initiatives (onboarding curriculum, SOPs) as needed. Stakeholder Engagement & Cross-Functional Alignment: Serve as the primary point of contact between PEx PMO and the

We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way The Incident Insights & Readiness SRE team at Datadog fosters a resilient culture by using incidents as learning opportunities and catalysts for growth. Our users are Datadog engineers, and we build the software, tooling, and operational frameworks that help them prepare for, respond to, and learn from incidents. We work closely with engineering teams across Datadog to analyze incidents and turn those insights into better tools, stronger incident response, and organizational learning. Our efforts empower Datadog to navigate unexpected failures confidently, efficiently, and with a commitment to continuous learning and systems improvement. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own and improve the on-call experience for the company by establishing best practices and building platforms to support on-call rotations and compensation. Define how we respond to incidents, lead the design and implementation of software to streamline the process, and collaborate with product teams to improve incident response across Datadog. Our aim is to fully support our incident responders in dealing with complexity. Contribute to the post-mortem process for the company, collaborating with teams on writing them, and identifying opportunities to reduce friction and enhance learning value for the organization. Our team also runs a

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our new New York City office. About the Role We are looking for a Visual Designer to help shape and elevate Taskrabbit's visual identity across every touchpoint where Clients, Taskers, and Partners meet our brand. This role will own the art direction behind campaigns that are often the first impression of Taskrabbit, translating our brand platform into breakthrough visual storytelling across marketing, product, and partner channels. You will set the visual standard for the brand, direct photo and video productions from concept through post, and build the systems that enable a growing creative team to produce high-quality work at scale. You will work closely with Creative, Brand, Social, PR, CRM, Growth, and regional and partner teams to ensure every asset reinfor

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Step Into the Multiverse: Your Next Adventure Starts Here At Wizards of the Coast , we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of Magic: The Gathering® , the rich storytelling of Dungeons & Dragons® , or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure. We are looking for a Senior Technical Sound Designer to join our digital game team at Wizards of the Coast. This role is anticipated to be a hybrid work position, with some work on-site and some work from home. What You’ll Do Design and develop features, tools, and workflows that align with the game’s creative vision and enhance production efficiency, in collaboration with the Audio Director and key stakeholders. Partner with cross-discipline technical experts to streamline processes, improve integration, and elevate overall product quality. Collaborate with game engineers to implement scalable and reliable audio pipelines that support production at all stages. Optimize audio assets and development workflows to meet the evolving technical and creative needs of the project.

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing As we are growing rapidly, we’re looking for a Senior Account Manager to provide excellent account management and support to a diverse portfolio of restaurant partners. Your portfolio will include enterprise partners, key accounts, and small and medium businesses (SMBs), so you’ll balance strategic negotiations and growth opportunities with day-to-day partner needs. Day-to-day in this role you’ll: We’re looking for someone who knows how to build great partnerships and drive real growth. Here’s what your day-to-day might look like: Finalising deals with existing restaurant partners across your portfolio — structuring, negotiating, and closing with care. Drive adoption of Wolt products and services. Grow relationships with existing partners by understanding their needs and helping them thrive. Boost performance with regular check-ins, data insights, and quality reviews. Own the partner journey after onboarding, acting as the main point of contact. Collaborate cross-functionally—especially with ops, marketing, and sales—to plan campaigns, solve challenges, and build business cases that create value for partners. Analyze the market and keep an eye on competitors to stay ahead. Use data smartly to focus your energy where it makes the most imp

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. Let us be your partners in change. Location: We are actively hiring in the Fort Meade, Maryland area. About the Opportunity LINK is actively seeking a Senior Information Designer to join our dynamic team, where we collaborate with clients across a wide range of industries to create impactful visual stories that communicate complex ideas. You will be responsible for translating concepts into compelling visual products, including prototypes, wireframes, infographics, charts, and diagrams, to effectively convey both quantitative data and abstract ideas in print and digital formats. This is an exciting opportunity for a creative professional to apply human-centered design and design thinking principles to solve complex challenges and deliver visually engaging solutions. You will work closely with both internal teams and clients to understand their needs, develop intuitive information hierarchies, and create designs that support their goals. Qualifications Bachelor’s degree in Graphic Design, Visual Communication, Visual Journalism, Animation, Information Design, or a related field. 10+ years of experience in graphic design, information design, visual communication, or a related field. Active Secret Level Clearance or higher required Strong expertise in information design, visual storytelling, and communicating complex information through visual means. Well-versed in a variety of design disciplines (e.g., information design, graphic design, brand development, experience design) and able to select the appropriate approach for a given challenge. Strong underst

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company's vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco headquarters. Lyft's Verticals team owns three of the most strategically important and operationally complex marketplaces in our business: airports, scheduled rides, and events. These are the moments that matter most. Airports are a defining touchpoint in the Lyft experience: high-stakes, high-complexity, and critical to both rider trust and driver earnings. Scheduled rides give riders confidence and control while giving drivers greater predictability. Events, from packed stadium concerts to sold-out games, require precision logistics and seamless coordination at scale. Together, these verticals represent some of the highest-intent, highest-value use cases on the Lyft platform. As a Senior Product Manager on the Verticals team, you'll lead a cross-functional team to shape how millions of people plan, book, and experience their journeys across these critical moments. You'll build seamless booking flows, deeply personalized experiences, and robust integrations with travel and event partners. You'll also take on some of the most complex challenges in rideshare: optimizing rider-driver matching in dynamic, high-variability environments, advancing demand forecasting, improving real-time driver guidance, and designing targeted incentives that drive growth. The so

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The User Life Cycle team owns how people discover Roblox, become active, and stay engaged over time. Growth and Marketing are central to that journey, and the quality of our data determines how well we can invest: which channels bring in people who stay, which campaigns actually move the needle, and where people drop out of the funnel. As a Senior Data Engineer embedded in Growth Org, you will build the data foundation behind our marketing measurement and growth flywheel. That includes the pipelines and models that power Marketing Mix Modeling (MMM), multi-touch and incrementality-based attribution, and end-to-end funnel analytics from first touch to long-term retention. You will work side by side with Marketing, Data Science and Product, and you will report directly to the Engineering Director. You Will: Design, build and operate reliable batch and streaming pipelines that unify paid, owned and organic marketing data (spend, impressions, installs, sessions, conversions) with in-platform user behavior. Own the data foundation for MMM: build well-documented, versioned, analysis-ready datasets and backfills that Data Science can use to train, refresh and validate models on a regular cadence.

About the Team OpenAI’s Procurement team makes working with the world easy, fast, and safe. We connect supplier readiness, purchasing, invoicing, and payment so teams can move with confidence as OpenAI scales. Accounts Payable and Supplier Master Data Operations provide the trusted data, dependable execution, and financial discipline behind that experience. About the Role OpenAI’s compute infrastructure depends on controlled execution of significant supplier spend. As Senior Manager, Accounts Payable — Compute, you will own payment readiness and material exceptions across large-value, business-critical obligations. Complex agreements evolve through amendments to pricing, capacity, service credits, billing mechanics, legal entities, and payment schedules. You will translate approved obligations into accurate, timely payments while navigating supplier disputes, late approvals, close deadlines, and cross-system dependencies. We’re looking for a hands-on technical and operational leader who can interpret complex payment terms, reconcile financial data, diagnose system failures, and build scalable workflows. Coordinating across multiple Compute Finance and Accounting teams is a core responsibility: you will establish decision owners, align deadlines, and move interdependent work forward in parallel. You will set the compute AP operating plan and lead delivery with Procurement, Treasury, Tax, Finance Systems, and existing processing teams, with measurable improvements in controls, service, and capacity. Location: This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the compute invoice-to-payment operating plan, prioritize material exceptions, and lead supplier escalations across complex, high-value obligations and tight payment deadlines. Interpret executed contracts and approved amendments affecting pricing, capacity, credits, billing mechanics, e

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. Our mission is to bring community, belonging, and empowerment to everyone in the world. Reddit users submit, vote, and comment on content, stories, and discussions about the topics they care about the most. From pets to parenting, with over 100,000 active communities and over 70 million daily active users, it is home to the most open and authentic conversations on the internet. Team description: Notifications is responsible for several of the company’s major product surface areas that drive a significant portion of Reddit’s user growth. You will work on building a real-time notifications platform (in-app, push, email, and potentially new channels) that can surface the right content to the right user at the right time in the right context. You will also be responsible for tackling difficult challenges around reach and addressability, off-platform conversion, new inventory development, and optimization of post-click experiences within a variety of operating systems and channels to build a delightful product for user engagement and retention. This role will partner closely with the Senior Group Product Manager on the team. Responsibilities : Drive and execute product vision and strategy for Notifications Engagement, focused on improvements to the value proposition for users and their retention. ​​Maintain and communicate a prioritized roadmap to support Notifica